What is TechnicalWriting?
It is the type of everyday writing that
surrounds us from the time we wake until we
climb in bed at night.
• Directions on the toothpaste tube
• Nutrition benefits on the cereal box
• Business letters and catalogs that come in the mail
• Written instructions for assembling a new product
• Tax receipts and notices
• Product safety information
6.
How is TechnicalWriting Different?
The information is organized, presented and
communicated in a specific format.
The writing is concise, clear and accurate.
The writing takes into account the audience’s needs,
biases and prior understanding.
The writing presents information to help readers
solve a problem or gain a better understanding of a
situation.
The writing conveys technical, complex, or
specialized information in a way that is easy for a
non-technical reader to understand.
7.
Definition/Purpose of Course
Itgives information in decision making and task
accomplishments.
It analyzes events and their implications, the failure
of systems.
It persuades and influences decision making.
8.
Accessibility
Accuracy– no errorsof fact or grammar
Clarity– no ambiguity
Completeness– all necessary information is present
Diction—appropriate and grammatically correct
language
Organization—logical arrangement of parts
Visual effectiveness– page/screen design, graphics
9.
Usability
Allows audience toperform the task or
retrieve the information they need
Studies design of table of contents, index,
headings, etc.
Keeps learning curve short
10.
Relevance
Focus on youraudience’s need for
information.
Give only what’s needed.
Use language that fits your audience and
situation and is consistent.
11.
On-the-job Writing
Communicate expertiseto clients, customers,
and the public
Report tech activities to supervisors and
others
Write proposals
Instruct lay people
Correspond with colleagues and clients
12.
Tech Communicator’s Skills
Facilitywith language
Use of critical thinking skills to solve problems
Ability to assess situations, determine what the
most important issues and the subsidiary ones
are
Ability to organize a document that presents
the information clearly
13.
Skills, continued
Awareness ofthe persuasive nature of
writing and ability to compose documents
that convince your reader(s) to act as you
suggest or to trust your point of view
Ethical behavior shown by avoiding
deceptive graphics, presenting information
truthfully, balancing ethical and moral beliefs
with the demands of the job
14.
Three-Part Foundation neededon the
job
• Basic Skills (reads, writes, performs
mathematical operations, listens and
speaks)
• Thinking Skills (Thinks creatively, makes
decisions, solves problems, visualizes,
knows how to learn, and reasons)
• Personal Qualities (Displays
responsibility, self-esteem, sociability, self-
management, and integrity and honesty)
15.
Five Workplace Competencies
•Resources: Identifies, organizes, plans and
allocates resources
• Interpersonal: Works with others
• Information: Acquires and uses information
• Systems: Understands complex
interrelationships
• Technology: Works with a variety of
technologies
16.
Possessing basic writingskills means that
students need “to communicate thoughts,
ideas, information, and messages in
writing; and create documents such as
letters, directions, manuals, reports,
graphs, and flow charts.”
17.
Academic Writing TechnicalWriting
Descriptive Writing Job Description, Incident Report,
Résumé, Process Explanation
Narrative Writing Observation Report, Progress Report
Analysis Performance Evaluation, Feasibility
Report
Cause and Effect Analytical Report, Product Field Test
Report
Compare-Contrast Product Comparison, Feasibility
Report
Persuasive Writing Proposal, Action Plan
#2 Participants will use the 4-column graphic organizer to record in each column. At this point, have them only focus on recording in the first 3 columns. Discuss their lists and relate these to being technical or practical writing.
#16 Point out the products of technical writing – letters, directions, etc.
#18 Point out that all of these are just examples of many more that can be used.
#19 Point out that all of these are just examples of many more that can be used.
#22 For the reflection, participants should reflect using the 3, 2, 1 Strategy. They can use their own paper to state 3 things they learned, 2 things they confirmed that they already knew, and 1 question they still have about today’s session.