Technical Writing:
Real-World Writing
What do YOU write?
At home?
At work?
For learning?
What is Technical
Writing?
Technical Writing AKA …
Business Writing
Workplace Writing
Professional Writing
Informational Writing
What is Technical Writing?
It is the type of everyday writing that
surrounds us from the time we wake until we
climb in bed at night.
• Directions on the toothpaste tube
• Nutrition benefits on the cereal box
• Business letters and catalogs that come in the mail
• Written instructions for assembling a new product
• Tax receipts and notices
• Product safety information
How is Technical Writing Different?
The information is organized, presented and
communicated in a specific format.
The writing is concise, clear and accurate.
The writing takes into account the audience’s needs,
biases and prior understanding.
The writing presents information to help readers
solve a problem or gain a better understanding of a
situation.
The writing conveys technical, complex, or
specialized information in a way that is easy for a
non-technical reader to understand.
Definition/Purpose of Course
It gives information in decision making and task
accomplishments.
It analyzes events and their implications, the failure
of systems.
It persuades and influences decision making.
Accessibility
Accuracy– no errors of fact or grammar
Clarity– no ambiguity
Completeness– all necessary information is present
Diction—appropriate and grammatically correct
language
Organization—logical arrangement of parts
Visual effectiveness– page/screen design, graphics
Usability
Allows audience to perform the task or
retrieve the information they need
Studies design of table of contents, index,
headings, etc.
Keeps learning curve short
Relevance
Focus on your audience’s need for
information.
Give only what’s needed.
Use language that fits your audience and
situation and is consistent.
On-the-job Writing
Communicate expertise to clients, customers,
and the public
Report tech activities to supervisors and
others
Write proposals
Instruct lay people
Correspond with colleagues and clients
Tech Communicator’s Skills
Facility with language
Use of critical thinking skills to solve problems
Ability to assess situations, determine what the
most important issues and the subsidiary ones
are
Ability to organize a document that presents
the information clearly
Skills, continued
Awareness of the persuasive nature of
writing and ability to compose documents
that convince your reader(s) to act as you
suggest or to trust your point of view
Ethical behavior shown by avoiding
deceptive graphics, presenting information
truthfully, balancing ethical and moral beliefs
with the demands of the job
Three-Part Foundation needed on the
job
• Basic Skills (reads, writes, performs
mathematical operations, listens and
speaks)
• Thinking Skills (Thinks creatively, makes
decisions, solves problems, visualizes,
knows how to learn, and reasons)
• Personal Qualities (Displays
responsibility, self-esteem, sociability, self-
management, and integrity and honesty)
Five Workplace Competencies
• Resources: Identifies, organizes, plans and
allocates resources
• Interpersonal: Works with others
• Information: Acquires and uses information
• Systems: Understands complex
interrelationships
• Technology: Works with a variety of
technologies
Possessing basic writing skills means that
students need “to communicate thoughts,
ideas, information, and messages in
writing; and create documents such as
letters, directions, manuals, reports,
graphs, and flow charts.”
Academic Writing Technical Writing
Descriptive Writing Job Description, Incident Report,
Résumé, Process Explanation
Narrative Writing Observation Report, Progress Report
Analysis Performance Evaluation, Feasibility
Report
Cause and Effect Analytical Report, Product Field Test
Report
Compare-Contrast Product Comparison, Feasibility
Report
Persuasive Writing Proposal, Action Plan
Examples of Technical Writing:
Examples of Technical Writing:
Properties of Technical Writing
 Objectivity
 Qualifications
 Thoroughness
 Unity
 Veracity
 Viewpoint
 You-point
Questions
and
Comments
Reflection
Things I learned
Things I confirmed
Question I still have

UNIT-2_INTRODUCTION-TO-TECHNICAL-WRITING.ppt

  • 1.
  • 2.
    What do YOUwrite? At home? At work? For learning?
  • 3.
  • 4.
    Technical Writing AKA… Business Writing Workplace Writing Professional Writing Informational Writing
  • 5.
    What is TechnicalWriting? It is the type of everyday writing that surrounds us from the time we wake until we climb in bed at night. • Directions on the toothpaste tube • Nutrition benefits on the cereal box • Business letters and catalogs that come in the mail • Written instructions for assembling a new product • Tax receipts and notices • Product safety information
  • 6.
    How is TechnicalWriting Different? The information is organized, presented and communicated in a specific format. The writing is concise, clear and accurate. The writing takes into account the audience’s needs, biases and prior understanding. The writing presents information to help readers solve a problem or gain a better understanding of a situation. The writing conveys technical, complex, or specialized information in a way that is easy for a non-technical reader to understand.
  • 7.
    Definition/Purpose of Course Itgives information in decision making and task accomplishments. It analyzes events and their implications, the failure of systems. It persuades and influences decision making.
  • 8.
    Accessibility Accuracy– no errorsof fact or grammar Clarity– no ambiguity Completeness– all necessary information is present Diction—appropriate and grammatically correct language Organization—logical arrangement of parts Visual effectiveness– page/screen design, graphics
  • 9.
    Usability Allows audience toperform the task or retrieve the information they need Studies design of table of contents, index, headings, etc. Keeps learning curve short
  • 10.
    Relevance Focus on youraudience’s need for information. Give only what’s needed. Use language that fits your audience and situation and is consistent.
  • 11.
    On-the-job Writing Communicate expertiseto clients, customers, and the public Report tech activities to supervisors and others Write proposals Instruct lay people Correspond with colleagues and clients
  • 12.
    Tech Communicator’s Skills Facilitywith language Use of critical thinking skills to solve problems Ability to assess situations, determine what the most important issues and the subsidiary ones are Ability to organize a document that presents the information clearly
  • 13.
    Skills, continued Awareness ofthe persuasive nature of writing and ability to compose documents that convince your reader(s) to act as you suggest or to trust your point of view Ethical behavior shown by avoiding deceptive graphics, presenting information truthfully, balancing ethical and moral beliefs with the demands of the job
  • 14.
    Three-Part Foundation neededon the job • Basic Skills (reads, writes, performs mathematical operations, listens and speaks) • Thinking Skills (Thinks creatively, makes decisions, solves problems, visualizes, knows how to learn, and reasons) • Personal Qualities (Displays responsibility, self-esteem, sociability, self- management, and integrity and honesty)
  • 15.
    Five Workplace Competencies •Resources: Identifies, organizes, plans and allocates resources • Interpersonal: Works with others • Information: Acquires and uses information • Systems: Understands complex interrelationships • Technology: Works with a variety of technologies
  • 16.
    Possessing basic writingskills means that students need “to communicate thoughts, ideas, information, and messages in writing; and create documents such as letters, directions, manuals, reports, graphs, and flow charts.”
  • 17.
    Academic Writing TechnicalWriting Descriptive Writing Job Description, Incident Report, Résumé, Process Explanation Narrative Writing Observation Report, Progress Report Analysis Performance Evaluation, Feasibility Report Cause and Effect Analytical Report, Product Field Test Report Compare-Contrast Product Comparison, Feasibility Report Persuasive Writing Proposal, Action Plan
  • 18.
  • 19.
  • 20.
    Properties of TechnicalWriting  Objectivity  Qualifications  Thoroughness  Unity  Veracity  Viewpoint  You-point
  • 21.
  • 22.
    Reflection Things I learned ThingsI confirmed Question I still have

Editor's Notes

  • #2 Participants will use the 4-column graphic organizer to record in each column. At this point, have them only focus on recording in the first 3 columns. Discuss their lists and relate these to being technical or practical writing.
  • #16 Point out the products of technical writing – letters, directions, etc.
  • #18 Point out that all of these are just examples of many more that can be used.
  • #19 Point out that all of these are just examples of many more that can be used.
  • #22 For the reflection, participants should reflect using the 3, 2, 1 Strategy. They can use their own paper to state 3 things they learned, 2 things they confirmed that they already knew, and 1 question they still have about today’s session.