Better Twitch Broadcasting through Rapid Prototyping & Human Centered Design
The document discusses the rise of livestreaming, particularly through platforms like Twitch, which has become a major player in the gaming and esports industries with over 100 million active users and various brand partnerships. It identifies barriers to entry for new streamers and brands, emphasizing the need for accessible hardware and software solutions to enhance engagement. A prototype of a dedicated broadcast controller was developed to address these pain points, enabling easier streaming and greater community involvement.
Introduction to human-centered design principles for enhancing Twitch broadcasting and user engagement. Overview of Twitch's 100 million users and its significant role in mainstream livestreaming, with high viewer engagement.
Brands recognizing the value of livestreaming to enhance marketing strategies and drive business growth.
Exploration of difficulties faced by streamers, highlighting the need for education and simplified hardware.
Three main opportunities in streaming: education, software, and hardware, leading to the development of helpful tools.
Description of the rapid prototyping process for a new broadcast controller designed to assist entry-level streamers.
Concept for future versions of the broadcasting controller and additional innovative prototypes for various applications.
LIVESTREAMING IS
BECOMING MAINSTREAM.
•Players are now both the producers and the consumers of video content,
creating new challenges and opportunities for publishers and brands.
• The eSports industry is turning gaming into a lucrative spectator sport;
over 200 million viewers in 2014 with over 3.7 billion hours watched.
• The rise of Youtube Gaming, Periscope, and the $970m acquisition of
Twitch show both the potential and popularity of streaming in the
gaming community.
3.
TWITCH
HAS CHANGED
THE GAME.
100million
active users
currently
11 million
broadcasts
per month
Twitch accounts for more than 43% of all live video-streaming traffic by volume.
Over 400
unique games
broadcasted regularly
AND PEOPLE
ARE TUNINGIN.
•Twitch reaches over 32 million users monthly.
•Over 16 billion minutes of content is consumed per month on
Twitch’s website.
•58% of Twitch users spend more than 20 hours a week
watching videos on its site.
SOME BRANDS HAVE
ALREADYLEVERAGED
LIVE STREAMING.
• Red Bull Twitch ’n Ride - the Redbull Twitch channel has 65,000+ followers
• Old Spice Nature Man - this Twitch campaign alone earned Old Spice over 32,000 followers
• Coca-Cola - partnering with League of Legends
• Snickers - partnering with Twitch for their “You’re not You” campaign
8.
SO HOW DOWE
DRIVE BUSINESS
GROWTH?
And increase customer lifetime value through broadcasting…
AND FOUND
PAIN POINTSIN
STREAMING.
• Streamers need to focus wholly on engaging their audience in order to become/remain relevant.
• Entry-level streamers and brands are not familiar with how overlays and advertisements work
on their channel(s) – many are discouraged from participating due to the learning curve.
• Xbox One controllers are being repurposed to control professional streams due to a lack of options.
11.
WE ASKED A
PROGAMER.
Twitch user bifuteki,
(17.5k+ followers)
“I’ve always said that if someone would make a product which is basically a
capture-all, do-all thing that can make life easier for people, it would be so much
easier for me or someone who doesn’t want to go out there and spend so much
money buying a mixer and a capture card and all this stuff, it’ll be great.”
12.
INSIGHT
APPROACHING!
Streaming hardware andsoftware requirements require multiple third party
components and a strong knowledge of the platforms – creating a barrier for
entry level players and brands to livestream, both physically and mentally.
Making streaming easier for entry level players and brands would increase
engagement in the community and ultimately drive customer lifetime value.
AND PULLED THE
TRIGGERON ONE.
Entry-level streamers and brands would benefit from a lightweight, dedicated
broadcast controller that allows them to quickly toggle the stream on/off, start
recording, and toggle between overlays while utilizing LEDs as feedback to the
user on what the hardware is doing at any given time.
15.
OUR
APPROACH.We used ourproficiencies as experience designers to
design and develop around existing streamer and brand
pain points through rapid prototyping.
16.
DIGITAL SURGEONS &
RAPIDPROTOTYPING.
Rapid prototyping is an initial or preliminary version from which
other forms are developed. This provides you with insight into the
functionality of your design and any changes needed in order to
make your work a pleasure to use. In other words…
17.
WE FAIL FAST,EARLY, AND
INEXPENSIVELY IN ORDER
TO ARRIVE AT HUMAN
CENTERED SOLUTIONS.
18.
“GREAT DESIGN ALLOWSPEOPLE TO
ACCOMPLISH THE SAME GOALS IN
THE LEAST AMOUNT OF MOVES.”
DAN SAFFER
Author of Microinteractions:
Designing with Details
WE SPARKED
OUR BLOW
TORCH.A.22” thick sheet of acrylic was heated linearly in order
to soften it enough to bend a desired form.
24.
WE GAVE
IT AFORMThe acrylic sheet was bent in order to give the
controller a ‘leg’ to stand on. Elevation was also
important in order to contain the “brains.”
25.
WE MADE
A MESSHoleswere carefully plotted and drilled out to
make room for momentary switches and LEDs.
26.
WE GAVE
IT INPUTS.Momentaryswitches were mounted in
order to control streaming software
with the ‘push of a button.’
AND WE
DELIVERED
VERSION 1.0
Afully-functional working prototype featuring two
primary momentary switches (buttons) and four
auxiliary switches. The prototype successfully controls
Twitch broadcasts through the OBS software.
WHAT V2.0 COULD
LOOKLIKE:
Research Topics:
• A deep dive into the
content creation process
• Console gamers
Features:
• Integrated audio capture card
• Integrated video capture card
• Integrated wifi receiver
• iOS companion application
• 3D rendered/printed form
• Custom momentary switches
• Polished design/form
USER TESTING
bifuteki
fragabrag
thesteamco
32.
WHAT ELSE AREWE
PROTOTYPING?
• Innovative ways for food brands to deliver trial and experiential tasting
• Crowd funded non-profit for NASA
• Immersive product demonstration through virtual reality
• ‘Snappable’ Xbox One companion application for use with connected wearables
• Table-top Augmented Reality spectator mode for Counter-Strike: Global Offensive
33.
What can DigitalSurgeons
prototype for your next big innovation?
LET’S TALK