Life has not been that rosy
with Agile!
-Rahul Sudame
-SPC, CSP, PMI-ACP
We are going Agile!
I heard it is something
amazing - VP
Agile must be
the silver spoon!
Agile is Faster!
Better!! Cheaper!!! We need to have
Agile in our service
offering!
Everyone else is
talking about Agile
Agile won’t work for us 
We cannot ship
Storage array
hardware in phases
We cannot skip
compliance in our
Banking
environment
How can we
plan a Sprint for
production
support?
Agile in
compliance
driven
environment
We have been anyways
doing incremental
delivery
Project 1
Product
Dev
VersionOne
PO in US
Selenium
based
framework
Multiple
Parallel
Releases
Multiple
Product
lines
 One Product line on Agile and
others on conventional model
 Cross-team dependency
resulted in delays
 Home-grown framework vs.
external automation product
 Detached ops team and
production timelines
 Implementation as per PMs
interpretation
 Flood of Agile Tools!
Who handles P1 tickets?
“Scrum Work”
(items from the
Product Backlog
that the team has
committed to do)
“P1 Bugs”
(emergency
requests
that need to be
responded to
immediately)
“Product Backlog
Work”
“P1 Bugs”
Commits in this
Sprint
Commits to fit P1 bugs.
Scrum Team D.R.
 Sprint Tester & System Tester model
 Dedicated team for building automation framework as well as tests
across applications
 Scrum-of-Scrum worked in multi-location environments
 Travel budget worked well 
 Release timeframe changed from 1.5 years to 3 months
 Customer feedback after 1st release candidate revealed customer
grievances on UX – big win due to Agile!
3 + 1
sprints
RC1
3 + 1
sprints
RC2
3 + 1
sprints
RC3
Release Candidate Model
Project 2
Product
Dev
Multiple
Product
Lines
Multiple POs
Multiple
Technologies
Village for
collavoration
UrbanDeploy
/ TeamCity
tools
 Synchronization across multi-
location feature & system teams
 Conflicting priorities amongst 3
product lines and technical debt
 Common backlog or Separate?
 Product 1
 Product 2
 Product 3
 UX Features
 Tech Features / Defects
Sprint 0
Sprint 0 activities & status:
 WBS & Effort estimation [Module 1]: Done
 WBS & Effort estimation [Module 2]: Done
 WBS & Effort estimation [Module 3]: <Partial>
 WBS & Effort estimation [QA]: Done
 WBS & Effort estimation [BO/BS]: <Partial>
 Requirements/UI Clarification – In Progress
 Design/Architecture – In Progress
 Environment Setup – In Progress
◦ JRuby setup: Done
◦ QA environment setup: Done
◦ Web server Instance setup: Done
◦ Migrate from Ruby version 1.8.6 to 1.9: In Progress
Risks:
 Availability of resources full time for the project duration
 Requirement of additional manual QA resource
 You don’t need a software
tester on your agile team!
 If we have BDD, ATDD, TDD,
UI Automation, Test
Automation, Unit Testing, why
do we need manual testing?
 Facebook has no testers!
 Lets replace manual testing
with automation!
 Repeating regression every
sprint is not possible and an
overhead!
Do we need Testers?
Module Auto
Deploy
Auto Sanity
tests
Auto Staging
Deployment
Auto Production
Deploy
Module 1    
Module 2    
Module 3    
 - to be done  - started  - done  - not required
CI Targets
Project 3
Startup
New
product
idea
Dynamic
features
Budget
constraints
Open
source
Lean(!)
processes
 Product Backlog? What is that?
 I cannot afford a BA/Product
owner
 Change Request? Come on
guys, we are Agile!
 Time-to-market pressure
 Continuous change in plans
 Fix budget & timeline contract
due to bootstrapping
Test case
Management
Defect
Management
Automation
Performance
Testing
DevOps
OpenSource
Commercial
We cannot afford licenses
 Dev team gives build on
last day of Sprint! QA is
behind Dev!
 Agile welcomes change
in requirements, WHY 
 Should I focus on manual
or automation?
 When would I get time for
regression?
Life is stressful in Agile
 Continuous change in scope widely impacted the timelines
 ‘Agile’ was a great excuse for changes 
 Agile was great for startup, considering dynamic business
environment, but over-Agility created chaos
 Absence of Product Backlog & agreement on scope resulted in
delays & losses
 No budget for Agile tools, Additional environment and licenses
 Final result – FAILURE!
Failure!
Project 4
Services
Storage
Client
Need for
system
integration
Kanban
Embedded
+ Plugins +
APIs
Hardware
certification
 Client’s unawareness about
Agile
 Defined hardware certification
cycle mandatory
 Incremental cycles for APIs, UI
and feature development
 Frequent integration and demo
cycles
 Technical environment mapped
with Agile
 Who would do my
appraisal?
 Whom should I listen?
 What if there are
conflicting directions from
these people?
 Should I follow QA
processes or Project
Processes or Scrum?
Whom should I report to?
 Shorter delivery cycles significantly helped for frequent integration
 Early visibility to customers through UAT environment
 Frequent customer feedback helped the client to make course
correction quickly
 T&M engagement with 20% efforts reserved for automation, resulted
in better quality
 Frequent demos helped in building client confidence and open new
business opportunities
 Helped the organization to convert short-term contract to long-term
partnership
It ‘can’ work for hardware
projects
Project 5
Services
Multi-vendor
environment
Faster time
to respond
TFS
Automation
with CodedUI
End-Client
certification
cycle
 Dev & QA with separate
vendors
 Challenge due to multi-location,
multi-time zone environment
 Team split based on technology
instead of feature teams
 Dictating manager 
 Velocity needs to double
every sprint!
 Continuous pressure for
frequent deliveries
Manual Testing knowledge
Coding knowledge (C# / .net)
Chef / Puppet knowledge
Linux admin knowledge
Database knowledge
Superman JD
 Manual regression testing
efforts: 5 days
 Automated regression testing
efforts: 4 hours
 90% effort reduction
 Continuous Integration tool
runs automated tests
everyday!
 Automated quality assurance
per Sprint
Why should I pay for Manual
Testing?
 I don’t have programming
background!
 Are you converting QA to
developers?
 Which Tool should I
learn?
 I am a developer, I won’t
do QA!
I don’t know C#
 Should I learn:
◦ Automation Testing?
◦ Performance Testing?
◦ Load/Stress Testing?
◦ Usability Testing?
◦ API Testing?
◦ Which Tool?
 Selenium RC / IDE /
Webdriver
 LoadRunner /
WinRunner
 SoapUI / TestNG /
Soasta
 Chef / Puppet
There is no end to it 
Manual Tester is not alone!
 What is role of QA
Manager?
 What is role of
Project/Functional/
People Manager?
 What happens to
hierarchical
organization?
 What happens to
reporting / appraisals?
 Agile and -
◦ Project Management?
◦ Risk Management?
◦ Design?
◦ Documentation?
◦ CMMI?
◦ Fix Price, Fix duration
projects?
◦ Compliance?
◦ Control Limits?
◦ Maintenance / Tech Support
Projects?
◦ Servant Leadership?
Laundry list is big
Quality
Management
Cost
Management
Communication
Management
Time
Management
Human Resource
Management
Procurement
Management
Risk
Management
Integration
Management
Scope
Management
Few things worked as well 
Team 1
System
Team
Team 5
Team 4
Team 3
Team 2
Cross Team Interactions
27
Product
Owner
Project
Managers
Architects
Program
Managers
PMO
Quality Master –
QM
Scrum Master – SM
Test Master – TSM
Tech Master - TM
Agility Assessment
Best Agile Implementation
Award
Agile on-boarding Plan
Inspect & Adapt
Retros
Innovation Games
Thank You !
- Rahul Sudame
rahulsudame@yahoo.com
Life Has Not Been That Rosy With Agile : Rahul Sudame

Life Has Not Been That Rosy With Agile : Rahul Sudame

  • 2.
    Life has notbeen that rosy with Agile! -Rahul Sudame -SPC, CSP, PMI-ACP
  • 3.
    We are goingAgile! I heard it is something amazing - VP Agile must be the silver spoon! Agile is Faster! Better!! Cheaper!!! We need to have Agile in our service offering! Everyone else is talking about Agile
  • 4.
    Agile won’t workfor us  We cannot ship Storage array hardware in phases We cannot skip compliance in our Banking environment How can we plan a Sprint for production support? Agile in compliance driven environment We have been anyways doing incremental delivery
  • 5.
    Project 1 Product Dev VersionOne PO inUS Selenium based framework Multiple Parallel Releases Multiple Product lines  One Product line on Agile and others on conventional model  Cross-team dependency resulted in delays  Home-grown framework vs. external automation product  Detached ops team and production timelines  Implementation as per PMs interpretation  Flood of Agile Tools!
  • 6.
    Who handles P1tickets? “Scrum Work” (items from the Product Backlog that the team has committed to do) “P1 Bugs” (emergency requests that need to be responded to immediately) “Product Backlog Work” “P1 Bugs” Commits in this Sprint Commits to fit P1 bugs. Scrum Team D.R.
  • 7.
     Sprint Tester& System Tester model  Dedicated team for building automation framework as well as tests across applications  Scrum-of-Scrum worked in multi-location environments  Travel budget worked well   Release timeframe changed from 1.5 years to 3 months  Customer feedback after 1st release candidate revealed customer grievances on UX – big win due to Agile! 3 + 1 sprints RC1 3 + 1 sprints RC2 3 + 1 sprints RC3 Release Candidate Model
  • 8.
    Project 2 Product Dev Multiple Product Lines Multiple POs Multiple Technologies Villagefor collavoration UrbanDeploy / TeamCity tools  Synchronization across multi- location feature & system teams  Conflicting priorities amongst 3 product lines and technical debt  Common backlog or Separate?  Product 1  Product 2  Product 3  UX Features  Tech Features / Defects
  • 9.
    Sprint 0 Sprint 0activities & status:  WBS & Effort estimation [Module 1]: Done  WBS & Effort estimation [Module 2]: Done  WBS & Effort estimation [Module 3]: <Partial>  WBS & Effort estimation [QA]: Done  WBS & Effort estimation [BO/BS]: <Partial>  Requirements/UI Clarification – In Progress  Design/Architecture – In Progress  Environment Setup – In Progress ◦ JRuby setup: Done ◦ QA environment setup: Done ◦ Web server Instance setup: Done ◦ Migrate from Ruby version 1.8.6 to 1.9: In Progress Risks:  Availability of resources full time for the project duration  Requirement of additional manual QA resource
  • 10.
     You don’tneed a software tester on your agile team!  If we have BDD, ATDD, TDD, UI Automation, Test Automation, Unit Testing, why do we need manual testing?  Facebook has no testers!  Lets replace manual testing with automation!  Repeating regression every sprint is not possible and an overhead! Do we need Testers?
  • 11.
    Module Auto Deploy Auto Sanity tests AutoStaging Deployment Auto Production Deploy Module 1     Module 2     Module 3      - to be done  - started  - done  - not required CI Targets
  • 12.
    Project 3 Startup New product idea Dynamic features Budget constraints Open source Lean(!) processes  ProductBacklog? What is that?  I cannot afford a BA/Product owner  Change Request? Come on guys, we are Agile!  Time-to-market pressure  Continuous change in plans  Fix budget & timeline contract due to bootstrapping
  • 13.
  • 14.
     Dev teamgives build on last day of Sprint! QA is behind Dev!  Agile welcomes change in requirements, WHY   Should I focus on manual or automation?  When would I get time for regression? Life is stressful in Agile
  • 15.
     Continuous changein scope widely impacted the timelines  ‘Agile’ was a great excuse for changes   Agile was great for startup, considering dynamic business environment, but over-Agility created chaos  Absence of Product Backlog & agreement on scope resulted in delays & losses  No budget for Agile tools, Additional environment and licenses  Final result – FAILURE! Failure!
  • 16.
    Project 4 Services Storage Client Need for system integration Kanban Embedded +Plugins + APIs Hardware certification  Client’s unawareness about Agile  Defined hardware certification cycle mandatory  Incremental cycles for APIs, UI and feature development  Frequent integration and demo cycles  Technical environment mapped with Agile
  • 17.
     Who woulddo my appraisal?  Whom should I listen?  What if there are conflicting directions from these people?  Should I follow QA processes or Project Processes or Scrum? Whom should I report to?
  • 18.
     Shorter deliverycycles significantly helped for frequent integration  Early visibility to customers through UAT environment  Frequent customer feedback helped the client to make course correction quickly  T&M engagement with 20% efforts reserved for automation, resulted in better quality  Frequent demos helped in building client confidence and open new business opportunities  Helped the organization to convert short-term contract to long-term partnership It ‘can’ work for hardware projects
  • 19.
    Project 5 Services Multi-vendor environment Faster time torespond TFS Automation with CodedUI End-Client certification cycle  Dev & QA with separate vendors  Challenge due to multi-location, multi-time zone environment  Team split based on technology instead of feature teams  Dictating manager   Velocity needs to double every sprint!  Continuous pressure for frequent deliveries
  • 20.
    Manual Testing knowledge Codingknowledge (C# / .net) Chef / Puppet knowledge Linux admin knowledge Database knowledge Superman JD
  • 21.
     Manual regressiontesting efforts: 5 days  Automated regression testing efforts: 4 hours  90% effort reduction  Continuous Integration tool runs automated tests everyday!  Automated quality assurance per Sprint Why should I pay for Manual Testing?
  • 22.
     I don’thave programming background!  Are you converting QA to developers?  Which Tool should I learn?  I am a developer, I won’t do QA! I don’t know C#
  • 23.
     Should Ilearn: ◦ Automation Testing? ◦ Performance Testing? ◦ Load/Stress Testing? ◦ Usability Testing? ◦ API Testing? ◦ Which Tool?  Selenium RC / IDE / Webdriver  LoadRunner / WinRunner  SoapUI / TestNG / Soasta  Chef / Puppet There is no end to it 
  • 24.
    Manual Tester isnot alone!  What is role of QA Manager?  What is role of Project/Functional/ People Manager?  What happens to hierarchical organization?  What happens to reporting / appraisals?
  • 25.
     Agile and- ◦ Project Management? ◦ Risk Management? ◦ Design? ◦ Documentation? ◦ CMMI? ◦ Fix Price, Fix duration projects? ◦ Compliance? ◦ Control Limits? ◦ Maintenance / Tech Support Projects? ◦ Servant Leadership? Laundry list is big Quality Management Cost Management Communication Management Time Management Human Resource Management Procurement Management Risk Management Integration Management Scope Management
  • 26.
    Few things workedas well 
  • 27.
    Team 1 System Team Team 5 Team4 Team 3 Team 2 Cross Team Interactions 27 Product Owner Project Managers Architects Program Managers PMO Quality Master – QM Scrum Master – SM Test Master – TSM Tech Master - TM
  • 28.
  • 29.
  • 30.
  • 32.
  • 33.
  • 34.
  • 35.
    Thank You ! -Rahul Sudame rahulsudame@yahoo.com