DevConnect User Group: Building for an Open Agentic Ecosystem

DevConnect User Group: Building for an Open Agentic Ecosystem

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  The UiPath wordmark, logos, and robots are registered trademarks owned by UiPath, Inc. and its affiliates. UiPath (R) is a registered trademark in the United States and several countries across the globe. See TMEP 906. ©2025 UiPath. All rights reserved. DevConnect User Group: Building for an Open Agentic Ecosystem. UiPath Community Event
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  2 Meet the UiPathTeam Sandeep Panda Director, Technology Alliances @UiPath Masaki Kumamoto Solution Architect @ UiPath Diana Gray Senior Community Marketing Manager, AMER @UiPath
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  Integrate, manage, and monitorAI Agents within complex processes Evolve from task automation to E2E process automation Streamline process management & drive business outcomes Enterprise agentic automation
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  Modern Enterprise Systems User ActionsDocuments & Emails Enterprise processes are complex M365, Dynamics, SAP, Salesforce, ServiceNow Desktop Operations, Legacy systems, Apps Semi structured and unstructured content “You cannot automate a process in isolation; integrating across technology boundaries is necessary for real business impact Ramnath Natarajan Director, Intelligent Automation at Johnson Controls ”
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  UiPath Agentic Automation- Ecosystem Industry Tools & Plugins Best-of-breed Frontier models 100+ connectors * connector builder for long-tail apps Process Orchestration Azure AI Foundry A2A MCP
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  Register Loan Opportun ity in CRM Tailor Applicant Respons e Notify Applicant Analyze eligibility Update LOS generate contract Eligibility decision Update Loan originatio n system Verify customer & property Risk calculatio ns Retrieve transacti on history Add customer to applicatio ndetails Validate against state requirem ent Request additiona l Informati on Read applicatio n documen ts Copilot Agent Open Agentic Ecosystem
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  UiPath + Microsoft:Integration Scenarios Your everyday AI Companion Agents UiPath Agents • Multi-system actions (SAP, SFDC, ServiceNow) • Semi structured documents • User actions run in the background (unattended computer use) • 3P Large Language Models (Anthropic, Mistral) • Act using multiple MSFT objects as context • Reasoning on Microsoft data (e.g. M365 graph, Dataverse) • Content generation in M365, Outlook Key decision factors TCO Manageability Existing Investments Cost to Build + Integrate + Maintain Process, systems and people scope, management & orchestration needs Build on existing investments in UiPath or Power Automate
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  Autopilot in CopilotDemo
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  Use Case Examples UiPathAgents Perform document extraction, classification and processing Manage customer or vendor comms, including complex topics such as disputes Calculate financial schedules from unstructured contracts Generate reports and manage approval workflows through Outlook, Teams and Copilot Collaborative resolution of outstanding items in Copilot or Copilot Chat Financial reconciliation agent using existing approval automations. Vendor/ Customer Docs Contract processing Financial reconciliation
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  Customer Case Study:Johnson Controls International Enabling end-to-end agentic automation with Microsoft Copilot Studio & UiPath Agents Challenge Solution • UiPath agent, built with Agent Builder doubled the accuracy in sample data and improved the accuracy of extracted invoice by 10% in a single region pilot. • Copilot Studio agent demonstrated early improvements in categorization, also being evaluated for dispute resolution. • The integrated process enabled end-to-end touchless processing • 500K emails annually from customers querying about invoices (e.g. Missing invoice, Payment date heads-up) • Existing UiPath & Microsoft Power Automate automations with extraction and classification with Azure OpenAI API calls. • The team was hitting a glass ceiling with current automations due to (i) Classification of requests had a 55%-65% accuracy (ii) 20% - 25% of invoices did not have proper data extracted, needing human review and (iii) disputes affecting ~$40M of revenue 2 person days to pilot the first agent Annual Time savings unlocked Incremental ROI on an already automated process Encouraged by the results from the pilot, JCI, UiPath & Microsoft are “agentifying” additional processes that has potential to unlock significant business value 18,000H 500%