•<Insert Picture Here>




Deploying Mobile Sales Assistant at Oracle
 Deepak Gupta                  Eve Milrod Halwani
 Vice President, CRM Systems   Senior Director, Sales Systems
 Applications IT               Applications IT
The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracle’s
products remains at the sole discretion of Oracle.
Oracle Corporation


• World’s largest enterprise software vendor
• Three product families:
  database, middleware and applications
• $23.3 billion revenue, FY09
• 345,000 global customers
• 21,000+ partners
• 85,000+ employees
• Operating in 145 Countries
• 47 million marketing responses
• 18 million customer contacts
• 24 million prospect contacts
Global CRM Implementation
  Optimizing Our Go-To-Market

                                                    Objective
                                      • Global, consistent, streamlined,
              Sales                     and scalable campaign to
                                        opportunity to quote processes



                                                    Approach
                           Customer
Partners
                             Data     •   Go Native – Go Fast
                                      •   Consolidation/Centralization
                                      •   Start Clean, Stay Clean
                                      •   Standards based Integration
                                      •   Drive value with BI
             Marketing
Global CRM Ecosystem




Implementation planned
•<Insert Picture Here>




Deploying Mobile Sales Assistant at Oracle
 Deepak Gupta                  Eve Milrod Halwani
 Vice President, CRM Systems   Senior Director, Sales Systems
 Applications IT               Applications IT
<Insert Picture Here>


Oracle Mobile Sales Assistant
Oracle Mobile Sales Assistant




   For BlackBerry®…             …and iPhone™
Challenges/Capabilities/Value

CHALLENGES                       CAPABILITIES                     KEY VALUE and BENEFITS

• Increase user adoption of      • Affords real-time access to    • Increases user adoption
 CRM tools                        CRM data via iPhone™ or            •   Affinity effect
• Gain access to CRM data
                                  BlackBerry®
                                                                     •   Information at point of
 when in the field with no       • Allows users to view and
                                                                         action
 laptop                           maintain key CRM data
                                                                     •   User interface
• Quickly prep for sales calls   • Offers a task-oriented user
                                                                         increases willingness of
• Update key information
                                  interface                              rep to enter and share
 immediately after sales calls   • Integrates PIM data, maps,            data
• Share customer information
                                  etc. to fully enable a user’s   • Integrates Oracle business
 instantly in a team selling      sales activities                 activities with daily use of
 environment                     • Provides easy deployment of     mobile device
• Integrate customer phone
                                  packaged solution                  •   PIM data, maps
 calls with Tasks                                                 • Improves sales user
                                                                   productivity and team
                                                                   communication
                                                                  • Download MSA, log on and
                                                                   go!
Mobile Sales Assistant in the CRM Ecosystem


                      iPhone              BlackBerry




                               Internet
       Web Services                           Web Services



                                  AIA
    CRM On Demand                             Global CRM
<Insert Picture Here>                    Erica Ruliffson
                                   Group Vice President
                                   North American Sales
                                     Oracle Corporation

                      “Mobile Sales Assistant has been a
                 great productivity tool for my team. The
                    intuitive interface has enabled quick,
                 strong adoption. I regularly use MSA to
                       check the status of an opportunity
                          before my executive meetings."
For More Information




            search.oracle.com
           Mobile Sales Assistant




                       or
              sales.oracle.com
CRM@Oracle - Oracle Mobile Sales Assistant

CRM@Oracle - Oracle Mobile Sales Assistant

  • 1.
    •<Insert Picture Here> DeployingMobile Sales Assistant at Oracle Deepak Gupta Eve Milrod Halwani Vice President, CRM Systems Senior Director, Sales Systems Applications IT Applications IT
  • 2.
    The following isintended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
  • 3.
    Oracle Corporation • World’slargest enterprise software vendor • Three product families: database, middleware and applications • $23.3 billion revenue, FY09 • 345,000 global customers • 21,000+ partners • 85,000+ employees • Operating in 145 Countries • 47 million marketing responses • 18 million customer contacts • 24 million prospect contacts
  • 4.
    Global CRM Implementation Optimizing Our Go-To-Market Objective • Global, consistent, streamlined, Sales and scalable campaign to opportunity to quote processes Approach Customer Partners Data • Go Native – Go Fast • Consolidation/Centralization • Start Clean, Stay Clean • Standards based Integration • Drive value with BI Marketing
  • 5.
  • 6.
    •<Insert Picture Here> DeployingMobile Sales Assistant at Oracle Deepak Gupta Eve Milrod Halwani Vice President, CRM Systems Senior Director, Sales Systems Applications IT Applications IT
  • 7.
    <Insert Picture Here> OracleMobile Sales Assistant
  • 8.
    Oracle Mobile SalesAssistant For BlackBerry®… …and iPhone™
  • 9.
    Challenges/Capabilities/Value CHALLENGES CAPABILITIES KEY VALUE and BENEFITS • Increase user adoption of • Affords real-time access to • Increases user adoption CRM tools CRM data via iPhone™ or • Affinity effect • Gain access to CRM data BlackBerry® • Information at point of when in the field with no • Allows users to view and action laptop maintain key CRM data • User interface • Quickly prep for sales calls • Offers a task-oriented user increases willingness of • Update key information interface rep to enter and share immediately after sales calls • Integrates PIM data, maps, data • Share customer information etc. to fully enable a user’s • Integrates Oracle business instantly in a team selling sales activities activities with daily use of environment • Provides easy deployment of mobile device • Integrate customer phone packaged solution • PIM data, maps calls with Tasks • Improves sales user productivity and team communication • Download MSA, log on and go!
  • 10.
    Mobile Sales Assistantin the CRM Ecosystem iPhone BlackBerry Internet Web Services Web Services AIA CRM On Demand Global CRM
  • 11.
    <Insert Picture Here> Erica Ruliffson Group Vice President North American Sales Oracle Corporation “Mobile Sales Assistant has been a great productivity tool for my team. The intuitive interface has enabled quick, strong adoption. I regularly use MSA to check the status of an opportunity before my executive meetings."
  • 12.
    For More Information search.oracle.com Mobile Sales Assistant or sales.oracle.com