Business
Glossaries
By George Firican
What,
Why, &
How
the
the
the
George Firican
T r e a t d a t a a s a n a s s e t
Profile:
• Director, Data Governance & Business Intelligence at UBC - DAE
• 12+ years Business/Technical Analysis & Project Management in education,
software/web development and e-commerce industries
• 8+ years in Data Governance, Data Quality and Business Intelligence
Speaker:
• Speaker at international conferences, webinars, and podcasts since 2013
• Topics of Data Governance, Data Quality, Data Management, and Big Data
Education:
• Master of Management | BSc in Computer Science
• Business Analysis Certification | Master Data Quality Manager (ISO 8000)
• Data Steward Certification | CIMP in Data Governance
@georgefirican
https://linkedin.com/in/georgefirican
Awards:
• 2018-Quality & Productivity Award for Business Glossary-BRONZE-by CAUBO
• 2017-Circle of Excellence Awards for Business Glossary-GOLD&PLATINUM-by CASE
• 2015-Best Practices Award for Tracing Lost Contact Data program-BRONZE-by CASE
• 2014-Best Practices Award for Data Governance & Quality Program-BRONZE-by CASE
• 2013-Winston Award on Innovation for Data Governance
https://www.lightsondata.com
https://www.youtube.com/channel/U
CIssfqi_KLgyZ_YhtETI7Aw
LightsOnData.com
T r e a t D a t a a s a n A s s e t
P r a c ti c a l c o n ten t to h el p yo u w i th yo u r d a ta g o ver n a n c e a n d d a ta m a n a g em en t q u es ti o n s a n d c h a l l en g es .
https://www.lightsondata.com https://linkedin.com/in/georgefiricanhttps://www.youtube.com/channel/
UCIssfqi_KLgyZ_YhtETI7Aw
BUSINESS
GLOSSARIES
A g e n d a f o r t o d a y ’ s w e b i n a r o n :
What is a business glossary?
We need to ensure we are all
on the same page.
The What
The benefits and reasons for
implementing and using one
in your organization
The Why
What are the steps one need
to take in order to implement
one
The How
https://www.lightsondata.com https://www.dataedo.com
BUSINESS
GLOSSARIES
A g e n d a f o r t o d a y ’ s w e b i n a r o n :
What is a business glossary?
We need to ensure we are all
on the same page.
The What
The benefits and reasons for
implementing and using one
in your organization
The Why
What are the steps one need
to take in order to implement
one
The How
https://www.lightsondata.com https://www.dataedo.com
Business Glossary
Definition
A collection of business terms with their unique definitions
and other useful related information.
P R O J E C T D E S C R I P T I O N
What is it?
https://www.lightsondata.com https://www.dataedo.com
Terms we
often
encounter
H e r e a r e s o m e
B u s i n e s s G l o s s a r y
D a t a D i c t i o n a r y
D a t a C a t a l o g
B u s i n e s s D i c t i o n a r y B u s i n e s s S e m a n t i c s
B u s i n e s s M e t a d a t a
B u s i n e s s V o c a b u l a r y
M e t a d a t a R e p o s i t o r y
B u s i n e s s L e x i c o n B u s i n e s s C a t a l o g
B u s i n e s s D a t a
D i c t i o n a r y
B u s i n e s s C o m p e n d i u m
https://www.lightsondata.com https://www.dataedo.com
Terms we
often
encounter
H e r e a r e s o m e
B u s i n e s s G l o s s a r y
D a t a D i c t i o n a r y
D a t a C a t a l o g
B u s i n e s s D i c t i o n a r y
https://www.lightsondata.com https://www.dataedo.com
Business Dictionary & Glossary
M a i n d i f f e r e n c e b e t w e e n
https://www.lightsondata.com https://www.dataedo.com
BUSINESS
GLOSSARIES
A g e n d a f o r t o d a y ’ s w e b i n a r o n :
What is a business glossary?
We need to ensure we are all
on the same page.
The What
The benefits and reasons for
implementing and using one
in your organization
The Why
What are the steps one need
to take in order to implement
one
The How
https://www.lightsondata.com https://www.dataedo.com
THE WHY
There are a lot of benefits and reasons why an organization should invest in a Business
Glossary. Here are a few of them.
WHY?
Proper usage of business term
definitions
F a c i l i t a t e s U n d e r s t a n d i n g
Consistent communication between
business units and not only
I m p r o v e s C o m m u n i c a t i o n
Expedite training of new
and existing employees
E n h a n c e T r a i n i n g
Owner assignment for specific
terms and business areas
E s t a b l i s h e s O w n e r s h i p
Enables trust and confidence in
information
I n c r e a s e s T r u s t
Enhances productivity and increases the
timeliness of decision-making processes
I m p r o v e s P r o d u c t i v i t y
https://www.lightsondata.com https://www.dataedo.com
BUSINESS
GLOSSARIES
A g e n d a f o r t o d a y ’ s w e b i n a r o n :
What is a business glossary?
We need to ensure we are all
on the same page.
The What
The benefits and reasons for
implementing and using one
in your organization
The Why
What are the steps one need
to take in order to implement
one
The How
https://www.lightsondata.com https://www.dataedo.com
THE HOW
_
So m e o f th e s tep s to i m p l em en t a B u s i n es s G l o s s a r y
STEP ONE
Get buy-in, a
sponsor, and
resources
STEP TWO
Determine and
adopt best
practices
STEP THREE
Identify available
and future
content
STEP FOUR
Evaluate and
deploy a tool
Main Steps to Implement a Business Glossary
Buy-in
Best
Practices
Content Tool
https://www.lightsondata.com https://www.dataedo.com
Main Steps to Implement a Business Glossary
Buy-in
Best
Practices
Content Tool
https://www.lightsondata.com
B u s i n e s s C a s e
S p o n s o r s h i p
B u d g e t
https://www.dataedo.com
Main Steps to Implement a Business Glossary
Buy-in
Best
Practices
Content Tool
https://www.lightsondata.com
B u s i n e s s C a s e
Benefits | Main pain points | Stakeholders
https://www.dataedo.com
Main Steps to Implement a Business Glossary
Buy-in
Best
Practices
Content Tool
https://www.lightsondata.com
B u s i n e s s C a s e
S p o n s o r s h i p
Drivers | Main pain points | Stakeholders
https://www.dataedo.com
Main Steps to Implement a Business Glossary
Buy-in
Best
Practices
Content Tool
https://www.lightsondata.com
B u s i n e s s C a s e
S p o n s o r s h i p
B u d g e t
Drivers | Main pain points | Stakeholders
B u s i n e s s c a s e
I T P r o j e c t
B u s i n e s s P r o j e c t
https://www.dataedo.com
Main Steps to Implement a Business Glossary
Buy-in
Best
Practices
Content Tool
https://www.lightsondata.com
A t t r i b u t e s
T e r m n a m e & d e f i n i t i o n
F o u n d a t i o n a l a t t r i b u t e s
S e c o n d a r y a t t r i b u t e s
https://www.dataedo.com
Main Steps to Implement a Business Glossary
Buy-in
Best
Practices
Content Tool
https://www.lightsondata.com
A t t r i b u t e s
T e r m n a m e & d e f i n i t i o n
F o u n d a t i o n a l a t t r i b u t e s
S e c o n d a r y a t t r i b u t e s
https://www.dataedo.com
Main Steps to Implement a Business Glossary
https://www.lightsondata.com
A t t r i b u t e s
N a m i n g & d e f i n i t i o n s g u i d e l i n e s
Drivers | Main pain points | Stakeholders
Buy-in
Best
Practices
Content Tool
https://www.dataedo.com
Main Steps to Implement a Business Glossary
https://www.lightsondata.com
A t t r i b u t e s
N a m i n g & d e f i n i t i o n s g u i d e l i n e s
Drivers | Main pain points | Stakeholders
Buy-in
Best
Practices
Content Tool
F r a m e w o r k / p r o c e s s
Identified
Drafted
Quality
control
ApprovedPublished
Maintained
Retired
Term
Business term workflow
EditorAnyEmployeeReviewerApprover
Candidate term Does term exist?
No
Submits new term
Yes Proposes change
Drafts definition &
metadata
Reviews & revises
definition &
metadata
Are revisions
required?
No Approves changes
Yes
Proposes changes
Publishes term
Communicates
changes
Term completed
https://www.dataedo.com
Main Steps to Implement a Business Glossary
https://www.lightsondata.com
A t t r i b u t e s
N a m i n g & d e f i n i t i o n s g u i d e l i n e s
Drivers | Main pain points | Stakeholders
Buy-in
Best
Practices
Content Tool
F r a m e w o r k / p r o c e s s
Identified
Drafted
Quality
control
ApprovedPublished
Maintained
Retired
Term
Business term workflow
EditorAnyEmployeeReviewerApprover
Candidate term Does term exist?
No
Submits new term
Yes Proposes change
Drafts definition &
metadata
Reviews & revises
definition &
metadata
Are revisions
required?
No Approves changes
Yes
Proposes changes
Publishes term
Communicates
changes
Term completed
https://www.dataedo.com
Main Steps to Implement a Business Glossary
Buy-in
Best
Practices
Content Tool
https://www.lightsondata.com
C o n t e n t f o c u s
D o c u m e n t s
E m a i l s
R e p o r t s
H u n t & g a t h e r
D a t a m o d e l s
D a t a d i c t i o n a r i e s
Documentation Emails Reports
Data models Data dictionaries
https://www.dataedo.com
Main Steps to Implement a Business Glossary
Buy-in
Best
Practices
Content Tool
https://www.lightsondata.com
C o n t e n t f o c u s
D o c u m e n t s
E m a i l s
R e p o r t s
H u n t & g a t h e r
D a t a m o d e l s
D a t a d i c t i o n a r i e s
https://www.dataedo.com
Main Steps to Implement a Business Glossary
Buy-in
Best
Practices
Content Tool
https://www.lightsondata.com
C o n t e n t f o c u s
D o c u m e n t s
E m a i l s
R e p o r t s
H u n t & g a t h e r
D a t a m o d e l s
D a t a d i c t i o n a r i e s
https://www.dataedo.com
Main Steps to Implement a Business Glossary
Buy-in
Best
practices
Content Tool
https://www.lightsondata.com
I n - h o u s e
S p e c i a l i z e d t o o l
https://www.dataedo.com
Main Steps to Implement a Business Glossary
Buy-in
Best
practices
Content Tool
https://www.lightsondata.com
C o m m u n i c a t e
https://www.dataedo.com
BUSINESS
GLOSSARIES
A g e n d a f o r t o d a y ’ s w e b i n a r o n :
What is a business glossary?
We need to ensure we are all
on the same page.
The What
The benefits and reasons for
implementing and using one
in your organization
The Why
What are the steps one need
to take in order to implement
one
The How
https://www.lightsondata.com https://www.dataedo.com
@georgefirican
https://linkedin.com/in/georgefirican
https://lightsondata.com
https://www.youtube.com/channel/UCIssfqi_KLgyZ_YhtETI7Aw

Business glossaries - The What, the Why, and the How

  • 1.
  • 2.
    George Firican T re a t d a t a a s a n a s s e t Profile: • Director, Data Governance & Business Intelligence at UBC - DAE • 12+ years Business/Technical Analysis & Project Management in education, software/web development and e-commerce industries • 8+ years in Data Governance, Data Quality and Business Intelligence Speaker: • Speaker at international conferences, webinars, and podcasts since 2013 • Topics of Data Governance, Data Quality, Data Management, and Big Data Education: • Master of Management | BSc in Computer Science • Business Analysis Certification | Master Data Quality Manager (ISO 8000) • Data Steward Certification | CIMP in Data Governance @georgefirican https://linkedin.com/in/georgefirican Awards: • 2018-Quality & Productivity Award for Business Glossary-BRONZE-by CAUBO • 2017-Circle of Excellence Awards for Business Glossary-GOLD&PLATINUM-by CASE • 2015-Best Practices Award for Tracing Lost Contact Data program-BRONZE-by CASE • 2014-Best Practices Award for Data Governance & Quality Program-BRONZE-by CASE • 2013-Winston Award on Innovation for Data Governance https://www.lightsondata.com https://www.youtube.com/channel/U CIssfqi_KLgyZ_YhtETI7Aw
  • 3.
    LightsOnData.com T r ea t D a t a a s a n A s s e t P r a c ti c a l c o n ten t to h el p yo u w i th yo u r d a ta g o ver n a n c e a n d d a ta m a n a g em en t q u es ti o n s a n d c h a l l en g es . https://www.lightsondata.com https://linkedin.com/in/georgefiricanhttps://www.youtube.com/channel/ UCIssfqi_KLgyZ_YhtETI7Aw
  • 4.
    BUSINESS GLOSSARIES A g en d a f o r t o d a y ’ s w e b i n a r o n : What is a business glossary? We need to ensure we are all on the same page. The What The benefits and reasons for implementing and using one in your organization The Why What are the steps one need to take in order to implement one The How https://www.lightsondata.com https://www.dataedo.com
  • 5.
    BUSINESS GLOSSARIES A g en d a f o r t o d a y ’ s w e b i n a r o n : What is a business glossary? We need to ensure we are all on the same page. The What The benefits and reasons for implementing and using one in your organization The Why What are the steps one need to take in order to implement one The How https://www.lightsondata.com https://www.dataedo.com
  • 6.
    Business Glossary Definition A collectionof business terms with their unique definitions and other useful related information. P R O J E C T D E S C R I P T I O N What is it? https://www.lightsondata.com https://www.dataedo.com
  • 7.
    Terms we often encounter H er e a r e s o m e B u s i n e s s G l o s s a r y D a t a D i c t i o n a r y D a t a C a t a l o g B u s i n e s s D i c t i o n a r y B u s i n e s s S e m a n t i c s B u s i n e s s M e t a d a t a B u s i n e s s V o c a b u l a r y M e t a d a t a R e p o s i t o r y B u s i n e s s L e x i c o n B u s i n e s s C a t a l o g B u s i n e s s D a t a D i c t i o n a r y B u s i n e s s C o m p e n d i u m https://www.lightsondata.com https://www.dataedo.com
  • 8.
    Terms we often encounter H er e a r e s o m e B u s i n e s s G l o s s a r y D a t a D i c t i o n a r y D a t a C a t a l o g B u s i n e s s D i c t i o n a r y https://www.lightsondata.com https://www.dataedo.com
  • 9.
    Business Dictionary &Glossary M a i n d i f f e r e n c e b e t w e e n https://www.lightsondata.com https://www.dataedo.com
  • 10.
    BUSINESS GLOSSARIES A g en d a f o r t o d a y ’ s w e b i n a r o n : What is a business glossary? We need to ensure we are all on the same page. The What The benefits and reasons for implementing and using one in your organization The Why What are the steps one need to take in order to implement one The How https://www.lightsondata.com https://www.dataedo.com
  • 11.
    THE WHY There area lot of benefits and reasons why an organization should invest in a Business Glossary. Here are a few of them. WHY? Proper usage of business term definitions F a c i l i t a t e s U n d e r s t a n d i n g Consistent communication between business units and not only I m p r o v e s C o m m u n i c a t i o n Expedite training of new and existing employees E n h a n c e T r a i n i n g Owner assignment for specific terms and business areas E s t a b l i s h e s O w n e r s h i p Enables trust and confidence in information I n c r e a s e s T r u s t Enhances productivity and increases the timeliness of decision-making processes I m p r o v e s P r o d u c t i v i t y https://www.lightsondata.com https://www.dataedo.com
  • 12.
    BUSINESS GLOSSARIES A g en d a f o r t o d a y ’ s w e b i n a r o n : What is a business glossary? We need to ensure we are all on the same page. The What The benefits and reasons for implementing and using one in your organization The Why What are the steps one need to take in order to implement one The How https://www.lightsondata.com https://www.dataedo.com
  • 13.
    THE HOW _ So me o f th e s tep s to i m p l em en t a B u s i n es s G l o s s a r y STEP ONE Get buy-in, a sponsor, and resources STEP TWO Determine and adopt best practices STEP THREE Identify available and future content STEP FOUR Evaluate and deploy a tool
  • 14.
    Main Steps toImplement a Business Glossary Buy-in Best Practices Content Tool https://www.lightsondata.com https://www.dataedo.com
  • 15.
    Main Steps toImplement a Business Glossary Buy-in Best Practices Content Tool https://www.lightsondata.com B u s i n e s s C a s e S p o n s o r s h i p B u d g e t https://www.dataedo.com
  • 16.
    Main Steps toImplement a Business Glossary Buy-in Best Practices Content Tool https://www.lightsondata.com B u s i n e s s C a s e Benefits | Main pain points | Stakeholders https://www.dataedo.com
  • 17.
    Main Steps toImplement a Business Glossary Buy-in Best Practices Content Tool https://www.lightsondata.com B u s i n e s s C a s e S p o n s o r s h i p Drivers | Main pain points | Stakeholders https://www.dataedo.com
  • 18.
    Main Steps toImplement a Business Glossary Buy-in Best Practices Content Tool https://www.lightsondata.com B u s i n e s s C a s e S p o n s o r s h i p B u d g e t Drivers | Main pain points | Stakeholders B u s i n e s s c a s e I T P r o j e c t B u s i n e s s P r o j e c t https://www.dataedo.com
  • 19.
    Main Steps toImplement a Business Glossary Buy-in Best Practices Content Tool https://www.lightsondata.com A t t r i b u t e s T e r m n a m e & d e f i n i t i o n F o u n d a t i o n a l a t t r i b u t e s S e c o n d a r y a t t r i b u t e s https://www.dataedo.com
  • 20.
    Main Steps toImplement a Business Glossary Buy-in Best Practices Content Tool https://www.lightsondata.com A t t r i b u t e s T e r m n a m e & d e f i n i t i o n F o u n d a t i o n a l a t t r i b u t e s S e c o n d a r y a t t r i b u t e s https://www.dataedo.com
  • 21.
    Main Steps toImplement a Business Glossary https://www.lightsondata.com A t t r i b u t e s N a m i n g & d e f i n i t i o n s g u i d e l i n e s Drivers | Main pain points | Stakeholders Buy-in Best Practices Content Tool https://www.dataedo.com
  • 22.
    Main Steps toImplement a Business Glossary https://www.lightsondata.com A t t r i b u t e s N a m i n g & d e f i n i t i o n s g u i d e l i n e s Drivers | Main pain points | Stakeholders Buy-in Best Practices Content Tool F r a m e w o r k / p r o c e s s Identified Drafted Quality control ApprovedPublished Maintained Retired Term Business term workflow EditorAnyEmployeeReviewerApprover Candidate term Does term exist? No Submits new term Yes Proposes change Drafts definition & metadata Reviews & revises definition & metadata Are revisions required? No Approves changes Yes Proposes changes Publishes term Communicates changes Term completed https://www.dataedo.com
  • 23.
    Main Steps toImplement a Business Glossary https://www.lightsondata.com A t t r i b u t e s N a m i n g & d e f i n i t i o n s g u i d e l i n e s Drivers | Main pain points | Stakeholders Buy-in Best Practices Content Tool F r a m e w o r k / p r o c e s s Identified Drafted Quality control ApprovedPublished Maintained Retired Term Business term workflow EditorAnyEmployeeReviewerApprover Candidate term Does term exist? No Submits new term Yes Proposes change Drafts definition & metadata Reviews & revises definition & metadata Are revisions required? No Approves changes Yes Proposes changes Publishes term Communicates changes Term completed https://www.dataedo.com
  • 24.
    Main Steps toImplement a Business Glossary Buy-in Best Practices Content Tool https://www.lightsondata.com C o n t e n t f o c u s D o c u m e n t s E m a i l s R e p o r t s H u n t & g a t h e r D a t a m o d e l s D a t a d i c t i o n a r i e s Documentation Emails Reports Data models Data dictionaries https://www.dataedo.com
  • 25.
    Main Steps toImplement a Business Glossary Buy-in Best Practices Content Tool https://www.lightsondata.com C o n t e n t f o c u s D o c u m e n t s E m a i l s R e p o r t s H u n t & g a t h e r D a t a m o d e l s D a t a d i c t i o n a r i e s https://www.dataedo.com
  • 26.
    Main Steps toImplement a Business Glossary Buy-in Best Practices Content Tool https://www.lightsondata.com C o n t e n t f o c u s D o c u m e n t s E m a i l s R e p o r t s H u n t & g a t h e r D a t a m o d e l s D a t a d i c t i o n a r i e s https://www.dataedo.com
  • 27.
    Main Steps toImplement a Business Glossary Buy-in Best practices Content Tool https://www.lightsondata.com I n - h o u s e S p e c i a l i z e d t o o l https://www.dataedo.com
  • 28.
    Main Steps toImplement a Business Glossary Buy-in Best practices Content Tool https://www.lightsondata.com C o m m u n i c a t e https://www.dataedo.com
  • 29.
    BUSINESS GLOSSARIES A g en d a f o r t o d a y ’ s w e b i n a r o n : What is a business glossary? We need to ensure we are all on the same page. The What The benefits and reasons for implementing and using one in your organization The Why What are the steps one need to take in order to implement one The How https://www.lightsondata.com https://www.dataedo.com
  • 30.