A 2013 Introduction on how all started
from Web1.0 to Web2.0 and where
Social Media Stands in 2013
LUKAS RITZEL

Check as well the WIKI to support this and more at
http://ggsb-jan13.wikispaces.com/home
More about LOT at www.about.me/lritzel
•   Professional Details:
•   Has been in international management since over 20 years, has done workshops, keynote speeches
    and presentations in 40++ countries in 4 languages. Has lectured at more than 20 Universities in
    different countries. Has been on National Thai TV on creativity in organizations
•   In 2010: Invited to speak at TEDx event in Switzerland, May 10, contributed to a book on CM and
    Social media from U21 University Singapore; won a price with IMI website as one of the most relevant
    business websites of Switzerland in 2010. Created an award winning crowdsourced iPhone apps in
    2010
•   Worked during the last 8 years with some of the Swiss Hotel Management Schools in all Web
    Strategies, Marketing and ICT
•   Specialty Knowledge in Asia related matters – marketing, management, cultural understanding

•   Further; Co-founder of Change Management consulting company Prasena , this company got in
    2004 the Purple Cow award of companies who "make a difference" from marketing guru Seth Ghodin
    of the FAST company.
•   Guest lecturer at Grenoble School of Business at MBA level in management, world ranked no3
•   coInventor of eMatrix (drivers of new economy of change)
•   Lectures in Marketing, Organization Consulting, ICT, Management of Change & Learning
    Organizations
•   Has been speaker (in real as well as virtual) at many international conferences, selected
    presentations can be seen at www.slideshare.net (200’000 views on ematrix presentation)
•   Recent clients are Wirtschaft Informatik Beratung, SIKA, Bank COOP, CityConnect, Grenoble
    Graduate School of Business, Aqua-Terra, SSA, EchoTrails, GS1 and consulting of 10+ KMU’s in
    Lukas Ritzel, Swiss, edcuation & inbound marketing , web
    2012

    strategies
OR
http://www.wefeelfine.org/
http://youtu.be/Y0pPfyYtiBc
Web1.O




Search engine NOT by the people but by experts
Search engine NOT by the people but by experts
Web 1.0 was for specialists, for huge servers
and its creators pushed what is good for us



                 Aol 90% of us internet
                 Google tells us what is top and flop
                 Corporate websites (one student stated in the
                 zoomerang survey, that he would not believe in
                 websites since they are just marketing brochures)

                 This is Web1 and the basis of web 1 was some
                 clever people who build websites and fed it with
                 content for the others to use, this is the same as
                 business, politics and most of all schools have
                 functioned for the past 100s of year
                 WHY, it was always based on the idea that the
                 crowd is stupid
Simple Corporate Websites




       PUSH push push
Note: Design Awarded




           http://web.archive.org/web/20110308030637/http://prosche.com/
http://archive.org/web/web.php
What a difference of where we
           are today
http://www.nh-hotels.com/winter-holidays/
Or this
http://ala.ch/
Latest done for Xhavit Bajrami
 Most recent website done for a friend by the author of these slides
 http://bajrami.ch/
The „first“ web was one way
Traditional HR mindset created
       the inital Web (1.0)
But then first very slow

Something started to change the
     Web as we knew it
People like Jawed Karim at the
Zoo started a new understanding




  http://www.youtube.com/watch?v=jNQXAC9IVRw
Effective
networks are:
 •   Decentralized
 •   Distributed
 •   Dynamic
 •   Democratic
Applying Web2.0 to an
 organization was feared at first
• Organization chart
  – Transparency
  – Trust
  – Empowerment
  – Loosing control
• Staff handbook update needed (fb)
• Eventually even will influence the vision
  and mission statements
360 degree change
  http://www.porsche.com/microsite/facebook/international.aspx




http://www.porsche.com/microsite/facebook/international.aspx and click
Killer Applications
               in its Historic context

•   Life Journal/ 99
•   Hot or Not/ 00
•   Wikipedia/ 01
•   Friendster/ 02
•   Del.icio.us/ 03 by Yahoo
•   Flickr/ 04 by Yahoo
•   You Tube/ 05
Slow start in 2005

But thanks to secondary technologies: Broadband at homes, Macromedia flash 7,
Digital cameras are mainstream, Internet gets cheaper

In 2004
Vdo clip culture emerges (famous timberlane jackson insidence
http://www.youtube.com/watch?v=ItjFQA-2jCs )
And first important vdo clip only on digicam from mobile phone goes all around the
world because cnn and bbc were just not there to film
http://www.youtube.com/watch?v=ufe1WjYnCrs
http://www.youtube.com/watch?v=gOLbERWVR30
Going together with another
           trend
VIDEOS
Huge viral success, BIG idea




http://www.adweek.com/adfreak/20-most-viral-ads-2012-so-far-140576?page=2
To a small but GOOD idea




http://youtu.be/WxfZkMm3wcg   "Web 2.0" in just under 5 minutes.
                              http://mediatedcultures.net
A Swiss Idea




http://youtu.be/dKDIT3XryOY
The Video Revolution




http://youtu.be/0LTPTt1wT3Y
Killer social media app 2010

TWEET
What Twitter THOUGHT to be




 http://youtu.be/ddO9idmax0o
To what TWITTER is NOW to
         the world




 http://youtu.be/4AN4_N5N52U
What was the turning point
      for Twitter?
In 2011 #egypt

    The top hashtag was "moscow," which
    became a city of protest after contentious
    election results saw more and more people
    call for fair elections and an end to Vladimir
    Putin's control of Russia.

    Other entries on the list include "freedom,"
    which was used in everything from tweets
    about the Fourth of July to those about
    Bahrain,

    and "what i miss most," a hashtag that
    encourages its users to get nostalgic and
    reflect on what they miss from their younger
    years.
And what goes on right now?
   Use Presentation Mode to view, Click this header to give mouse control back to PowerPoint, change slide, etc .




© SAP 2009 / Page 38
And as well in 2010 in Egypt
 and before Iran, even China
This is a preliminary result of the network of retweets with the hashtag #jan25 at
February 11 2011, at the time of the announcement of Mubarak's resignation. If
you retweeted someone, or has been retweeted, it is possible that your username
is in this network.



                                               http://youtu.be/2guKJfvq4uI
Facebook killer?




  http://youtu.be/kiqDr7CFmZQ
Facebook vs Google+
What is the Killer 2011?




http://pinterest.com/lukasritzel/
The Impact of Consumer
Generated Media (CGM)
The development of NEWS from web1 to web2

Newsvine is a social news site set up like a
newspaper. In addition to allowing users to submit,
vote for, and comment on articles, Newsvine also
allows users to write their own articles and create
their own news columns.




http://www.newsvine.com/
The Power of Social Media
The voice of the internet
But then again..
Lucidending made some deeply moving, motivational
and inspirational statements. He made thousands of
readers look at life in a different perspective. He was
the reason for an enormous outporing of emotion and
love from complete strangers.
In the Bad as well as in the Good




                        http://goo.gl/2AOiW
Visual is the new TEXT
Condom brand Durex posted a risque bit of post-election
analysis in China,using its account on Sina Weibo, a Chinese
microblog.
The post features a picture of a smiling Michelle Obama
holding her two hands widely apart, as if measuring the size
of something. In another photo below, a less happy Ann
Romney glumly holds up one small finger.
The Mandarin-language caption says it all: "The difference
between Obama and Romney is...“

The UK-based condom manufacturer is number one in the
industry with 34% market share across 130 countries. Sure,
sex sells, but how does Durex sell such a taboo product in
foreign countries? All jokes aside, Durex is sure to play it safe.
The company developed an internal platform for its marketers
from different countries to connect and discuss the brand's
presence overseas.
Anna Valle, head of global marketing for Durex, said of the
online community, "It will help us to share the global vision, to
engage, and be more consistent." Discussion among
marketers fuels localized campaigns with an overarching
brand personality -- risque. For example, check out this recent
image Durex shared on Sina Weibo after President Obama
had been re-elected. (Fair warning: if you don't like raunchy
and/or political humor, don't click.) 12 hours after being
posted, the image was forwarded 43,000 times with over
12,000 comments.
The Power of Social Created Content
           not only Text




Watch as of Time 2.48 photosync http://www.ted.com/index.php/talks/view/id/129
Social Media in 3 min
(and as well a perfect sample to wake up your management)
                                              http://goo.gl/7qiC
Similar story – bad ending
Cool Jeans – Killer Jeans
The Community vs Versace
What does that all mean?
• The days of old fashion push marketing is gone
• The concept of static information, books,
  brochures, articles, even images and simple
  websites is outdated
• All such is transferred into kind of interactive
  knowledge flow. The user chooses himself what
  he wants to know about any product – with or
  without your (corporate) help
• Corporate communication becomes informative,
  comparative, experiencable and edutaining
Re- branding web2.0
• Today we rather speak on
  a technical term Web2.0
• But as a trend or a new
  channel we use the term
  SOCIAL MEDIA
• But then again like Apples
  „i“ all becomes 2.0 cars,
  countries, travel...
The customer shift is
happening now – Why?




  http://youtu.be/5mid8p4A6Eg
The End


LUKAS RITZEL

Check as well the WIKI to support this and more at
http://ggsb-jan13.wikispaces.com/home
More about LOT at www.about.me/lritzel

Web2.0 and Social Media leading to Inbound Marketing 2014

  • 1.
    A 2013 Introductionon how all started from Web1.0 to Web2.0 and where Social Media Stands in 2013 LUKAS RITZEL Check as well the WIKI to support this and more at http://ggsb-jan13.wikispaces.com/home More about LOT at www.about.me/lritzel
  • 2.
    Professional Details: • Has been in international management since over 20 years, has done workshops, keynote speeches and presentations in 40++ countries in 4 languages. Has lectured at more than 20 Universities in different countries. Has been on National Thai TV on creativity in organizations • In 2010: Invited to speak at TEDx event in Switzerland, May 10, contributed to a book on CM and Social media from U21 University Singapore; won a price with IMI website as one of the most relevant business websites of Switzerland in 2010. Created an award winning crowdsourced iPhone apps in 2010 • Worked during the last 8 years with some of the Swiss Hotel Management Schools in all Web Strategies, Marketing and ICT • Specialty Knowledge in Asia related matters – marketing, management, cultural understanding • Further; Co-founder of Change Management consulting company Prasena , this company got in 2004 the Purple Cow award of companies who "make a difference" from marketing guru Seth Ghodin of the FAST company. • Guest lecturer at Grenoble School of Business at MBA level in management, world ranked no3 • coInventor of eMatrix (drivers of new economy of change) • Lectures in Marketing, Organization Consulting, ICT, Management of Change & Learning Organizations • Has been speaker (in real as well as virtual) at many international conferences, selected presentations can be seen at www.slideshare.net (200’000 views on ematrix presentation) • Recent clients are Wirtschaft Informatik Beratung, SIKA, Bank COOP, CityConnect, Grenoble Graduate School of Business, Aqua-Terra, SSA, EchoTrails, GS1 and consulting of 10+ KMU’s in Lukas Ritzel, Swiss, edcuation & inbound marketing , web 2012 strategies
  • 3.
  • 5.
  • 6.
  • 7.
    Web1.O Search engine NOTby the people but by experts Search engine NOT by the people but by experts
  • 8.
    Web 1.0 wasfor specialists, for huge servers and its creators pushed what is good for us Aol 90% of us internet Google tells us what is top and flop Corporate websites (one student stated in the zoomerang survey, that he would not believe in websites since they are just marketing brochures) This is Web1 and the basis of web 1 was some clever people who build websites and fed it with content for the others to use, this is the same as business, politics and most of all schools have functioned for the past 100s of year WHY, it was always based on the idea that the crowd is stupid
  • 9.
  • 10.
    Note: Design Awarded http://web.archive.org/web/20110308030637/http://prosche.com/
  • 11.
  • 12.
    What a differenceof where we are today http://www.nh-hotels.com/winter-holidays/
  • 13.
  • 14.
    Latest done forXhavit Bajrami Most recent website done for a friend by the author of these slides http://bajrami.ch/
  • 15.
  • 16.
    Traditional HR mindsetcreated the inital Web (1.0)
  • 17.
    But then firstvery slow Something started to change the Web as we knew it
  • 18.
    People like JawedKarim at the Zoo started a new understanding http://www.youtube.com/watch?v=jNQXAC9IVRw
  • 20.
    Effective networks are: • Decentralized • Distributed • Dynamic • Democratic
  • 21.
    Applying Web2.0 toan organization was feared at first • Organization chart – Transparency – Trust – Empowerment – Loosing control • Staff handbook update needed (fb) • Eventually even will influence the vision and mission statements
  • 22.
    360 degree change http://www.porsche.com/microsite/facebook/international.aspx http://www.porsche.com/microsite/facebook/international.aspx and click
  • 24.
    Killer Applications in its Historic context • Life Journal/ 99 • Hot or Not/ 00 • Wikipedia/ 01 • Friendster/ 02 • Del.icio.us/ 03 by Yahoo • Flickr/ 04 by Yahoo • You Tube/ 05
  • 25.
    Slow start in2005 But thanks to secondary technologies: Broadband at homes, Macromedia flash 7, Digital cameras are mainstream, Internet gets cheaper In 2004 Vdo clip culture emerges (famous timberlane jackson insidence http://www.youtube.com/watch?v=ItjFQA-2jCs ) And first important vdo clip only on digicam from mobile phone goes all around the world because cnn and bbc were just not there to film http://www.youtube.com/watch?v=ufe1WjYnCrs
  • 26.
  • 27.
    Going together withanother trend
  • 28.
  • 29.
    Huge viral success,BIG idea http://www.adweek.com/adfreak/20-most-viral-ads-2012-so-far-140576?page=2
  • 30.
    To a smallbut GOOD idea http://youtu.be/WxfZkMm3wcg "Web 2.0" in just under 5 minutes. http://mediatedcultures.net
  • 31.
  • 32.
  • 33.
    Killer social mediaapp 2010 TWEET
  • 34.
    What Twitter THOUGHTto be http://youtu.be/ddO9idmax0o
  • 35.
    To what TWITTERis NOW to the world http://youtu.be/4AN4_N5N52U
  • 36.
    What was theturning point for Twitter?
  • 37.
    In 2011 #egypt The top hashtag was "moscow," which became a city of protest after contentious election results saw more and more people call for fair elections and an end to Vladimir Putin's control of Russia. Other entries on the list include "freedom," which was used in everything from tweets about the Fourth of July to those about Bahrain, and "what i miss most," a hashtag that encourages its users to get nostalgic and reflect on what they miss from their younger years.
  • 38.
    And what goeson right now? Use Presentation Mode to view, Click this header to give mouse control back to PowerPoint, change slide, etc . © SAP 2009 / Page 38
  • 39.
    And as wellin 2010 in Egypt and before Iran, even China This is a preliminary result of the network of retweets with the hashtag #jan25 at February 11 2011, at the time of the announcement of Mubarak's resignation. If you retweeted someone, or has been retweeted, it is possible that your username is in this network. http://youtu.be/2guKJfvq4uI
  • 41.
    Facebook killer? http://youtu.be/kiqDr7CFmZQ
  • 42.
  • 43.
    What is theKiller 2011? http://pinterest.com/lukasritzel/
  • 46.
    The Impact ofConsumer Generated Media (CGM)
  • 49.
    The development ofNEWS from web1 to web2 Newsvine is a social news site set up like a newspaper. In addition to allowing users to submit, vote for, and comment on articles, Newsvine also allows users to write their own articles and create their own news columns. http://www.newsvine.com/
  • 50.
    The Power ofSocial Media
  • 51.
    The voice ofthe internet
  • 52.
  • 53.
    Lucidending made somedeeply moving, motivational and inspirational statements. He made thousands of readers look at life in a different perspective. He was the reason for an enormous outporing of emotion and love from complete strangers.
  • 54.
    In the Badas well as in the Good http://goo.gl/2AOiW
  • 56.
    Visual is thenew TEXT Condom brand Durex posted a risque bit of post-election analysis in China,using its account on Sina Weibo, a Chinese microblog. The post features a picture of a smiling Michelle Obama holding her two hands widely apart, as if measuring the size of something. In another photo below, a less happy Ann Romney glumly holds up one small finger. The Mandarin-language caption says it all: "The difference between Obama and Romney is...“ The UK-based condom manufacturer is number one in the industry with 34% market share across 130 countries. Sure, sex sells, but how does Durex sell such a taboo product in foreign countries? All jokes aside, Durex is sure to play it safe. The company developed an internal platform for its marketers from different countries to connect and discuss the brand's presence overseas. Anna Valle, head of global marketing for Durex, said of the online community, "It will help us to share the global vision, to engage, and be more consistent." Discussion among marketers fuels localized campaigns with an overarching brand personality -- risque. For example, check out this recent image Durex shared on Sina Weibo after President Obama had been re-elected. (Fair warning: if you don't like raunchy and/or political humor, don't click.) 12 hours after being posted, the image was forwarded 43,000 times with over 12,000 comments.
  • 57.
    The Power ofSocial Created Content not only Text Watch as of Time 2.48 photosync http://www.ted.com/index.php/talks/view/id/129
  • 60.
    Social Media in3 min (and as well a perfect sample to wake up your management) http://goo.gl/7qiC
  • 61.
  • 62.
    Cool Jeans –Killer Jeans
  • 63.
  • 64.
    What does thatall mean? • The days of old fashion push marketing is gone • The concept of static information, books, brochures, articles, even images and simple websites is outdated • All such is transferred into kind of interactive knowledge flow. The user chooses himself what he wants to know about any product – with or without your (corporate) help • Corporate communication becomes informative, comparative, experiencable and edutaining
  • 65.
    Re- branding web2.0 •Today we rather speak on a technical term Web2.0 • But as a trend or a new channel we use the term SOCIAL MEDIA • But then again like Apples „i“ all becomes 2.0 cars, countries, travel...
  • 66.
    The customer shiftis happening now – Why? http://youtu.be/5mid8p4A6Eg
  • 67.
    The End LUKAS RITZEL Checkas well the WIKI to support this and more at http://ggsb-jan13.wikispaces.com/home More about LOT at www.about.me/lritzel