Sangoma

Meet Courtney Briggs, our new Regional Channel Manager supporting the South Carolina, North Carolina, Georgia, Virginia, Washington D.C., Maryland, and Delaware markets. Courtney collaborates closely with our partners on co-marketing initiatives and joint sales efforts to generate qualified leads. By serving as the primary point of contact, she ensures our partners have the ongoing support, training, and resources needed to strengthen their capabilities and maximize performance. Outside of work, Courtney enjoys spending time with her family and searching for the next antique clock to add to her growing collection.

Ever had a critical device go offline at the worst possible time? Sangoma Managed Power is here to help make that a thing of the past. • Stay connected with automated remediation that keeps communications and networking equipment online • Cut IT costs by handling reboots and fixes remotely instead of sending someone onsite • Simplify management with one cloud dashboard for all your powered devices • Protect hardware with built-in surge protection • Use energy smarter with real-time monitoring and insights Small improvements in uptime create big improvements in customer experience. Want to see it in action? Log in to the Sangoma Partner Portal to watch the Managed Power training video: https://hubs.ly/Q03Svf600

Don’t let high-volume calls slow your front desk down. The new TeamHub Operator Console gives receptionists a faster, clearer way to manage calls from one simple dashboard. TeamHub Operator Console lets you: 📞 See all call activity at a glance 📞 Drag-and-drop transfers 📞 Search by name, extension, or department 📞 Check live presence before routing 📞 Send to voicemail, groups, or parking in one click Turn on TeamHub Operator Console for your team to improve response times and deliver better service.

Meet the driving force behind Sangoma's Open Source business, Michael White. As Vice President of Open Source, Michael leads the global strategy for our Asterisk PBX and FreePBX ecosystems. His primary focus is on building growth strategies that unite our vibrant Open Source community with Sangoma’s innovative commercial products and extensive partner network. When Michael is not focused on technology, you will find him behind the wheel of his race car at hill climb events or in the garage building something faster for the next race. 🏎️

Did you know Microsoft Teams can do so much more when paired with Sangoma’s voice platforms? MS Teams is great for collaboration, but its calling features can be limited and expensive. Sangoma changes that by adding reliable voice features to Teams. Choose your integration path: 1. Direct Routing: Native Teams dialpad powered by Sangoma UCaaS 2. TeamHub for MS Teams: Embedded calling inside Teams -- free with every UCaaS seat and no additional Microsoft license fees Watch our partner-exclusive video to learn more: https://hubs.ly/Q03Sgs_W0

Shared Voicemail is now available in Switchvox On-Prem v8.3 Organizations can now share access to a single voicemail inbox, making it easier to manage calls for shared lines like Sales, Support, or Front Desk. What this means for your customers: ◦ Shared access for multiple users ◦ Faster response times from the first available team member ◦ Centralized control with permissions and activity tracking ◦ Full access from Sangoma Phone, P-series/D-series IP Phones, Switchvox Switchboard, and the User Portal Upgrade to Switchvox 8.3+ and start using Shared Voicemail today. Learn how to set up Shared Voicemail: https://hubs.ly/Q03RsZMg0

Most people don’t think about power until something suddenly stops working. That’s where Sangoma Managed Power helps. It gives you a clear view of your power devices, lets you fix issues from anywhere, and even takes the first troubleshooting step on its own by power-cycling equipment when something goes wrong. Let's walk through what Managed Power is, why it matters, and the features that make everyday operations easier. Learn more: https://hubs.ly/Q03Sv8Kc0

Great hospitality starts with great communication. Sangoma keeps your hotel connected — from front desk to housekeeping to maintenance — all in real time. One provider for voice, video, networking, and security, built for hospitality. Fewer delays. Faster response. Happier guests. Check it out: https://hubs.ly/Q03PNVMW0

Meet Shawn Davis, our National Partner Manager for Wholesale Voice. Shawn specializes in bridging the gap between complex telecom technology and tangible business outcomes. With over a decade of experience at Sangoma, his background in Sales Engineering and as a Product Evangelist for the Sangoma CX solution allows him to translate intricate technical capabilities into clear, actionable strategies that accelerate partner success. Shawn’s focus is on fostering collaboration, delivering industry insights, and creating value for our Wholesale Partners. Shawn believes in the power of innovation and effective communication technology to transform businesses. When Shawn is not empowering partners, you can find him at the gym or spending time with his dogs, Princess and Kiley. 🐶