UX in an Agile World

UX in an Agile World

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  UX in anAgile World Daphne Puerto Fadi Stephan
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  What is your experiencewith design on agile teams? What worked? What didn’t work? What challenges have you experienced?
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  Daphne Puerto Senior Designerat Pivotal Labs Co-Chair of UXPA 2018 International Conference Organizer of OpenIDEO DC Chapter @depuerto dpuerto@pivotal.io Fadi Stephan Consultant at Excella Consulting Software Development Practice Lead Scrum Trainer and Agile Coach Co-Organizer of the DC Scrum User Group @FadiStephan @excellaco
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  Making design work withinAgile can be hard.
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  Agile Approach that enablesteams to respond to change quickly and deliver value through working software User Experience Design Approach to solving problems by increasing user value through interactions between product or service Focus of Agile Working software Constantly deliver value Continuous improvement Focus of UX User satisfaction Usable and accessible Help user achieve something meaningful
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  How Agile andUX Intersect Agile Focus on business value
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  How Agile andUX Intersect Agile Focus on business value UX Focus on user value
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  Design is essentialto success in satisfying your customers.
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  How Agile andUX Clash Agile Building incrementally Continuous delivery Working software UX Design end-to-end experience Time up front to research Cohesive, quality experience
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  How do youalign Agile and UX?
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  Two ways toorganize your teams Separate and parallel teams Integrated and cross- functional teams
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  Separate and parallel teams Knowledgegaps Hand-offs Lack of communication
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  Integrated and cross-functional teams Balancing skillson team Timing research activities Making team broaden skill set
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  How do we succeedat UX in an Agile World?
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  We recommend integrated andcross- functional teams.
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  How do you doit? Share responsibility of the backlog — you want the highest value features released You want customers to use your features and adopt your product
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  Participation in ceremonies Reinforcedialog & accountability within team Standups help the team address hiccups along the way Retros help the team form norns that work for them
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  Design Thinking Solution-focused approachto problem solving Timeboxed activities, scale as needed Open ended prototype as output Empathy, ideation, experimentation
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  Design Sprint Timeboxed activity 5-dayprocess Close-ended Working prototype as output
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  Lean UX Ongoing activities Principlesbased on DT, Agile, Lean Startup Artifacts used to move team’s learning forward Collaborative design, MVP, experimentation
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  Style guides &pattern libraries Atomic design system (Brad Frost) Validated patterns Co-owned between design and development Eliminate need to recreate what already exists
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  Co-creation activities Design studios Cross-functionalresearch trips Journey mapping Co-sketching sessions
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  How to succeedat UX in Agile Designers embedded on Agile teams Design Thinking Design Sprints Lean UX Style guides and pattern libraries Co-creation activities Participation in ceremonies
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  UX in anAgile World Daphne Puerto Fadi Stephan