Managing groups and teams

Managing groups and teams

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  Managing Groups andTeamsManaging Groups and Teams
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  Groups and Teams • Group – Twoor more persons who are interacting in such a way that each person influences and is influenced by each other person. • Team – A group of people committed to a common purpose, set of performance goals, and approach for which the team members hold themselves mutually accountable.
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  Types of WorkTeams
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  Virtual Team • Virtual Team – Groupsof geographically and/or organizationally dispersed coworkers who interact using a combination of telecommunications and information technologies to accomplish an organizational task. – Virtual teams may be temporary, existing only to accomplish a specific task. Or they may be permanent and address ongoing matters. – Membership is often fluid, evolving according to changing task requirements.
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  Group Dynamics • Group Norms – Theinformal rules that groups adopt to regulate and regularize group members’ behavior. • Group Cohesiveness – The degree of interpersonal attractiveness within a group, dependent on factors like proximity, similarities, attraction among the individual group members, group size, intergroup competition, and agreement about goals.
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  What It Takesto Be a Team Player • Personality – Individualism versus collectivism • Interpersonal Skills – Conflict management skills – Collaborative problem solving skills – Communication skills • Management Skills – Develop and establish goals – Control, monitor, provide feedback – Set work roles and assign tasks
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  Challenges to CreatingTeam Players • Managers attempting to introduce teams into organization face the most difficulty: – When individual employee resistance to teams is strong – Where the national culture is individualistic rather than collectivist – When an established organization places
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  How to Builda Productive Team  Have clear mission/purpose.  Set specific performance goals.  Compose the right team size and mix.  Have an agreed-upon structure appropriate to the task.  Delegate the authority to make the decisions needed, given their mission.  Provide access to or control of the resources needed to complete their mission.  Offer a mix of group and individual rewards.  Foster longevity and stability of membership
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  Characteristics of High-performingWork Teams
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  Leading Productive Teams • TeamLeader Skills – Coaching, not bossing – Help define, analyze, and solve problems – Encourage participation by others – Serve as a facilitator • Team Leader Values – Respecting fellow team members – Trusting fellow team members – Putting the team first
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  How to ImproveTeam Performance • Select members for skill and teamwork. • Establish challenging performance standards. • Emphasize the task’s importance. • Assign whole tasks. • Send the right signals. • Encourage social support. • Make sure there are unambiguous team rules • Challenge the group regularly with fresh facts and information. • Train and cross-train. • Provide the necessary tools and material support. • Encourage “emotionally intelligent” team behavior.
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  Thank You.....