Lecture 1-Introduction-Teaching-A (1).pdf

Lecture 1-Introduction-Teaching-A (1).pdf

• 2.
  • Training refersto a planned effort by a company to facilitate employees’ learning of job-related competencies. • The goal of training is for employees to – master the knowledge, skill, and behaviors emphasized in training programs, and – apply them to their day-to-day activities
• 3.
  Training Design Process(Noe, 2013) Conducting Needs Assessment Ensuring Employees’ Readiness for Training Creating a Learning Environment Ensuring Transfer of Training Developing an Evaluation Plan Select Training Method Monitor and Evaluate the Program
• 4.
  General Open SystemsModel (P. Nick Blanchard and James W. Thacker, effective Training: Systems, Strategies and Practices, 2012) OPEN SYSTEM INPUT PROCESS OUTPUT Systems External Environment
• 5.
  Training as aSubsystem within the Organizational System (P. Nick Blanchard and James W. Thacker, effective Training: Systems, Strategies and Practices, 2012) TRAINING SUBSYSTEM Organizational Needs Analysis Knowledge Employee Needs Design Skills Budget Development Attitudes Equipment Implementation Motivation Staff Evaluation Job Performance INPUT PROCESS OUTPUT TRAINING’S ORGANIZATIONAL ENVIRONMENT Mission Strategy Structure Policies Procedures Finances Resources People Products Technology
• 6.
  Training Processes Model (P.Nick Blanchard and James W. Thacker, effective Training: Systems, Strategies and Practices, 2013) Lecture 1: Introduction- Slide 6 Outcome Evaluation Data Needs Analysis Phase Input Process Output Design Phase Input Process Output Development Phase Input Process Output Implementation Phase Input Process Output Evaluation Phase Input Process Output Process Evaluation Data Triggering Event
• 7.
  Development Development refers to formaleducation, job experiences, relationships, and assessments of personalities and abilities that help employees prepare for the future.
• 8.
  Training Development Focus CurrentFuture Use of work experience s Low High Goal Preparation for current job Preparation for changes Participatio n Required Voluntary
• 9.
   Globalization  Providetraining and development opportunities for global employees.  Provide cross-cultural training to prepare employees and their families to understand the culture and norms of the country to which they are being relocated and assists in their return to their home country after the assignment.  Economic cycles  Provide an opportunity for companies to take a closer look at training and development to identify those activities that are critical for supporting the business strategy as well as those mandated by law. Forces Influencing Working and Learning
• 10.
   Employee engagement- the degree to which employees are fully involved in their work and the strength of their commitment to their job and the company.  Companies measure employees' engagement levels with attitude or opinion surveys.  The value of intangible assets and human capital has the following implication:  Change - the adoption of a new idea or behavior by a company.  Learning organization - embraces a culture of lifelong learning, enabling all employees to continually acquire and share knowledge.  Talent management - attracting, retaining, developing, and motivating highly skilled employees and managers.  Customer service and quality emphasis  Total Quality Management (TQM) - a companywide effort to continuously improve the ways people, machines, and systems accomplish work. Forces Influencing Working and Learning-cont.
• 11.
   Core valuesof TQM  Methods and processes are designed to meet the needs of internal and external customers.  Every employee in the company receives training in quality, which is designed into a product or service to prevent errors from occurring rather than being detected and corrected.  The company promotes cooperation with vendors, suppliers, and customers to improve quality and hold down costs.  Managers measure progress with feedback based on data.  Customer service and quality emphasis  New technology  Is changing the delivery of training and makes training more realistic.  Allows training to occur at any time and any place. Forces Influencing Working and Learning-cont.
• 12.
   High performancemodels of work systems  Work teams - involve employees with various skills who interact to assemble a product or provide a service.  Cross training - training employees in a wide range of skills so they can fill any of the roles needed to be performed on the team. Forces Influencing Working and Learning-cont.
• 13.
  Exercise In your ownwords, write a 100 words summary on what do you understand of training and development
• 15.
   TUTORIAL 1 Explain the term training.  Briefly explain the goals of conducting a training.  Explain the term development.  Explain the term globalization.  What is employee engagement?  What is talent management?  Describe the term cross training.