How to build
the next Facebook
A step by step guide to build the web- & mobile apps of tomorrow




allan@blossom.io
@allanberger
Content
Intro	
  

How	
  to	
  build	
  the	
  next	
  Facebook	
  

Customer	
  Lifecycle	
  

Recap	
  

Books	
  

Q&A	
  

How to build the next Facebook
Intro
Vienna	
  University	
  of	
  Technology	
  

Startup	
  (MyCarMovie)	
  

Agencies	
  
	
   	
   High	
  Traffic	
  Facebook	
  Apps	
  
	
   	
   Web-­‐	
  &	
  Mobile	
  sites	
  

Own	
  company:	
  blossom.io	
  

How to build the next Facebook
Intro

USA Trip

Visited Facebook
   -> Great development process

Will you build the next Facebook?



How to build the next Facebook
Facebook Today

800+	
  million	
  acSve	
  users	
   	
   	
  
	
   	
   Messaging,	
  News,	
  Gaming,	
  Movie	
  Trailers	
  

$3.7	
  billion	
  revenue	
  in	
  2011	
  




How to build the next Facebook
Facemash
Facebook - 8 yrs ago
Ship early

Build something quickly (Prototype)

Minimum Viable Product (MVP)

Get feedback earlier




How to build the next Facebook
Ship often
Ship often

Ship as soon as a feature is ready

Get continuous feedback

Roll back a version quickly




How to build the next Facebook
Focus

Focus on the most important problems

Low hanging fruit: Improve what works

Sounds simple, but most companies waste a lot
of time




How to build the next Facebook
Focus (2005)
Focus (2007)
Focus (2010)
Focus (2012)
Be bold

Make bold decisions, even if wrong sometimes

No risks -> No learning

Building great things means taking risks




How to build the next Facebook
Be bold

Trust your gut feeling: Real Identity
Be bold

Trust your gut feeling: Timeline
Be bold

Trust your gut feeling:

Acquired Friendfeed (small company)

Brad Taylor was hired as CTO of Facebook




How to build the next Facebook
Be open

Share more information -> better decisions ->
greater impact

Communication is a key factor

Facebook:
Hackathon (Chat, Timeline, Video)



How to build the next Facebook
Customer Lifecycle
Acquisition           – What channels do users come from?


Activation            – What % had a "happy" initial experience?


Retention             – Do they come back?


Referral              – Do they like it enough to tell friends?


Revenue               – Do they Pay?

How to build the next Facebook
Customer Lifecycle

Dave McClure

500 Startups

Tells teams to think about it

Pirate Metrics


How to build the next Facebook
Aquisition

Channels,	
  Channels,	
  Channels	
  
(Newsleers,	
  Blogs,	
  Campaigns,	
  …)	
  	
  

Facebook	
  now:	
  mouth-­‐to-­‐mouth,	
  brands,	
  media	
  

Facebook	
  earlier:	
  mouth-­‐to-­‐mouth	
  (Harvard)	
  



How to build the next Facebook
Activation

Provide	
  great	
  iniSal	
  experience/	
  
smooth	
  onboarding	
  

Make	
  your	
  product	
  aracSve	
  /	
  show	
  your	
  value	
  

Values	
  of	
  Facebook:	
  
Easily	
  get	
  in	
  touch	
  with	
  friends,	
  classmates,	
  
network	
  updates	
  …	
  

How to build the next Facebook
Retention

Get	
  your	
  customers	
  back!	
  

Remind	
  them	
  why	
  you	
  are	
  valuable	
  to	
  them	
  
(Email,	
  Personal	
  Updates)	
  

Facebook:	
  
Magic	
  Number	
  10	
  


How to build the next Facebook
Referral

Will	
  people	
  tell	
  their	
  friends?	
  

Provide	
  great	
  app	
  experience	
  

Only	
  happy	
  customers	
  will	
  refer	
  you	
  




How to build the next Facebook
Referral




       1	
  invite	
  =	
  250	
  MB	
  Free	
  
Referral




   Rate	
  aeer	
  you	
  had	
  a	
  great	
  experience	
  
Referral
Revenue
MoneSzaSon	
  Models	
  

eBook	
   	
   1	
  Sme	
  payment	
  	
  

SpoSfy	
   	
   SubscripSon	
  /	
  Recurring	
  Payment	
  

Facebook	
   Partners	
  (Ads,	
  Gaming)	
  



How to build the next Facebook
Recap



       Ship early –> Learn early



How to build the next Facebook
Recap



      Ship often -> Learn often



How to build the next Facebook
Recap



         Focus on what matters



How to build the next Facebook
Recap


               Think about the
              Customer Lifecycle


How to build the next Facebook
Books
            The Lean Startup
            Eric Ries


            Running Lean (2nd Edition)
            Ash Maurya


            The Entrepreneur‘s Guide to Customer Development
            Brant Cooper & Patrick Vlaskovits


            Designed for use
            Lukas Mathis


How to build the next Facebook
Workshop



               Metrics for Pirates



How to build the next Facebook
MVP Example




Apple Appstore: highlight        Website: http://highlig.ht/


How to build the next Facebook
Thank you. Questions?

         @allanberger


         allan@blossom.io


         http://www.blossom.io



How to build the next Facebook

How to build the next Facebook

  • 1.
    How to build thenext Facebook A step by step guide to build the web- & mobile apps of tomorrow allan@blossom.io @allanberger
  • 2.
    Content Intro   How  to  build  the  next  Facebook   Customer  Lifecycle   Recap   Books   Q&A   How to build the next Facebook
  • 3.
    Intro Vienna  University  of  Technology   Startup  (MyCarMovie)   Agencies       High  Traffic  Facebook  Apps       Web-­‐  &  Mobile  sites   Own  company:  blossom.io   How to build the next Facebook
  • 4.
    Intro USA Trip Visited Facebook -> Great development process Will you build the next Facebook? How to build the next Facebook
  • 5.
    Facebook Today 800+  million  acSve  users           Messaging,  News,  Gaming,  Movie  Trailers   $3.7  billion  revenue  in  2011   How to build the next Facebook
  • 6.
  • 7.
    Facebook - 8yrs ago
  • 8.
    Ship early Build somethingquickly (Prototype) Minimum Viable Product (MVP) Get feedback earlier How to build the next Facebook
  • 9.
  • 10.
    Ship often Ship assoon as a feature is ready Get continuous feedback Roll back a version quickly How to build the next Facebook
  • 11.
    Focus Focus on themost important problems Low hanging fruit: Improve what works Sounds simple, but most companies waste a lot of time How to build the next Facebook
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
    Be bold Make bolddecisions, even if wrong sometimes No risks -> No learning Building great things means taking risks How to build the next Facebook
  • 17.
    Be bold Trust yourgut feeling: Real Identity
  • 18.
    Be bold Trust yourgut feeling: Timeline
  • 19.
    Be bold Trust yourgut feeling: Acquired Friendfeed (small company) Brad Taylor was hired as CTO of Facebook How to build the next Facebook
  • 20.
    Be open Share moreinformation -> better decisions -> greater impact Communication is a key factor Facebook: Hackathon (Chat, Timeline, Video) How to build the next Facebook
  • 21.
    Customer Lifecycle Acquisition – What channels do users come from? Activation – What % had a "happy" initial experience? Retention – Do they come back? Referral – Do they like it enough to tell friends? Revenue – Do they Pay? How to build the next Facebook
  • 22.
    Customer Lifecycle Dave McClure 500Startups Tells teams to think about it Pirate Metrics How to build the next Facebook
  • 23.
    Aquisition Channels,  Channels,  Channels   (Newsleers,  Blogs,  Campaigns,  …)     Facebook  now:  mouth-­‐to-­‐mouth,  brands,  media   Facebook  earlier:  mouth-­‐to-­‐mouth  (Harvard)   How to build the next Facebook
  • 24.
    Activation Provide  great  iniSal  experience/   smooth  onboarding   Make  your  product  aracSve  /  show  your  value   Values  of  Facebook:   Easily  get  in  touch  with  friends,  classmates,   network  updates  …   How to build the next Facebook
  • 25.
    Retention Get  your  customers  back!   Remind  them  why  you  are  valuable  to  them   (Email,  Personal  Updates)   Facebook:   Magic  Number  10   How to build the next Facebook
  • 26.
    Referral Will  people  tell  their  friends?   Provide  great  app  experience   Only  happy  customers  will  refer  you   How to build the next Facebook
  • 27.
    Referral 1  invite  =  250  MB  Free  
  • 28.
    Referral Rate  aeer  you  had  a  great  experience  
  • 29.
  • 30.
    Revenue MoneSzaSon  Models   eBook     1  Sme  payment     SpoSfy     SubscripSon  /  Recurring  Payment   Facebook   Partners  (Ads,  Gaming)   How to build the next Facebook
  • 31.
    Recap Ship early –> Learn early How to build the next Facebook
  • 32.
    Recap Ship often -> Learn often How to build the next Facebook
  • 33.
    Recap Focus on what matters How to build the next Facebook
  • 34.
    Recap Think about the Customer Lifecycle How to build the next Facebook
  • 35.
    Books The Lean Startup Eric Ries Running Lean (2nd Edition) Ash Maurya The Entrepreneur‘s Guide to Customer Development Brant Cooper & Patrick Vlaskovits Designed for use Lukas Mathis How to build the next Facebook
  • 36.
    Workshop Metrics for Pirates How to build the next Facebook
  • 37.
    MVP Example Apple Appstore:highlight Website: http://highlig.ht/ How to build the next Facebook
  • 38.
    Thank you. Questions? @allanberger allan@blossom.io http://www.blossom.io How to build the next Facebook