The evolution
of finding
stuff
#DWCAU @tracyvds
Thank you to our sponsors
Psychology behind find and search
AI & Machine Learning
Delve & Office Graph
Microsoft Search
Office ProPlus
Psychology behind
find and search
See Navigate DiscoverSearch
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Folders
Nested
Folders File
Shares
Navigation
SharePoint
Folders vs
Metadata
Metadata
Pros & Cons
(Joanne
Klein)
Metadata Cons
• Viewing an entire library thru File
Explorer (OneDrive Sync Client)
can be confusing since there are
no folders to organize, only
metadata. (You can’t see
metadata in File Explorer)
• Takes time for end-users to fill in;
perceived to be slower than
creating a folder
• Maintenance of metadata
configuration requires training
• Cannot set permissions based on
a metadata value
• Requires setup prior to
documents being added (unless
you allow fill-in values)
Metadata Pros
• Allows for easy
filtering/grouping/sorting by metadata
on-the-fly *
• Microsoft Flow logic can leverage
metadata *
• You can set a retention label based on a
metadata value *
• Can update in Office clients in
SharePoint property pane *
• Reducing/eliminating nested folder
structures results in a shorter URL length
• Changing metadata does not change
the URL (changing folder does)
• Better for new people (they don’t have
to know folder structure)
• Flexible to change a value after-the-fact
• Higher data integrity with metadata
value names (more controlled than
folder names)
• Metadata is indexed and therefore
searchable
Folder
Pros & Cons
Folder Pros
• Folders are returned in search
results *
• Retention label can be defaulted at
a folder level *
• Can set permissions at the folder
level
• Can share at the folder level
• Can sync at the folder level
(OneDrive Sync Client)
• Can see folders in a synced library
using File Explorer
• Easy for end-users to understand
• End-users can self-serve folder
creation
Folder Cons
• You can’t filter on folder name
• Too many nested folders cause
long URLs
• End-users generally create too
many folders and complex
structures
• End-users not familiar with the
folder structure may not find it
intuitive
• Limits you to 1 way of organizing
content
• You need to click into the folder to
view files inside of it
• To move documents from 1 folder
to another will change the URL
(breaking links)
• You can’t set a different default
view inside a folder from outside a
folder in the modern library
experience *
Naming
Conventions
Bots, AI &
Machine Learning
I am not here to
replace you
Delve & Office
Graph
Office ProPlus
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• Researcher
• Smart Lookup
• Insert Online Pictures
• Excel
• 3 Maps & World maps
• Ideas
• PowerPoint
• Design Ideas
• Images
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• Zoom
Microsoft Search
Decreasing
attention span
Accelerating
content scale
The world is investing
in intelligent tech
59%Managers missing
information daily
20%Time spent looking for
the right information
1 zettabyte = 1B terabytes
44 zettabytes of
data (2020)
>76%
unstructured
data (2020)
104 quadrillion average
Office docs (2020)
$5B Machine Learning (2016)
$3B Computer Vision (2016)
$1B Natural Language (2016)
VC investment in AI companies in 2016
169 billion standard
content DBs (2020)
Bing.com [PUBLIC PREVIEW]
Tap your organization’s knowledge on the go
Office.com [TARGETED RELEASE]
Find and get back to your work faster
Microsoft 365
Roadmap
https://www.microsoft.com/en-us/microsoft-365/roadmap
• Data Investigation
• Customize search results for your
organization
• Outlook for Windows: Spelling corrections
in Search
• Microsoft Search
• Microsoft Stream intelligence capabilities
become available to additional Office 365
plans
• SharePoint pages: custom thumbnails and
descriptions
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#DWCAU 2019 The Evolution of Finding Stuff

  • 1.
  • 2.
    Thank you toour sponsors
  • 3.
    Psychology behind findand search AI & Machine Learning Delve & Office Graph Microsoft Search Office ProPlus
  • 4.
  • 6.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
    Metadata Pros & Cons (Joanne Klein) MetadataCons • Viewing an entire library thru File Explorer (OneDrive Sync Client) can be confusing since there are no folders to organize, only metadata. (You can’t see metadata in File Explorer) • Takes time for end-users to fill in; perceived to be slower than creating a folder • Maintenance of metadata configuration requires training • Cannot set permissions based on a metadata value • Requires setup prior to documents being added (unless you allow fill-in values) Metadata Pros • Allows for easy filtering/grouping/sorting by metadata on-the-fly * • Microsoft Flow logic can leverage metadata * • You can set a retention label based on a metadata value * • Can update in Office clients in SharePoint property pane * • Reducing/eliminating nested folder structures results in a shorter URL length • Changing metadata does not change the URL (changing folder does) • Better for new people (they don’t have to know folder structure) • Flexible to change a value after-the-fact • Higher data integrity with metadata value names (more controlled than folder names) • Metadata is indexed and therefore searchable
  • 13.
    Folder Pros & Cons FolderPros • Folders are returned in search results * • Retention label can be defaulted at a folder level * • Can set permissions at the folder level • Can share at the folder level • Can sync at the folder level (OneDrive Sync Client) • Can see folders in a synced library using File Explorer • Easy for end-users to understand • End-users can self-serve folder creation Folder Cons • You can’t filter on folder name • Too many nested folders cause long URLs • End-users generally create too many folders and complex structures • End-users not familiar with the folder structure may not find it intuitive • Limits you to 1 way of organizing content • You need to click into the folder to view files inside of it • To move documents from 1 folder to another will change the URL (breaking links) • You can’t set a different default view inside a folder from outside a folder in the modern library experience *
  • 14.
  • 16.
  • 17.
    I am nothere to replace you
  • 18.
  • 21.
  • 23.
    • Word • Researcher •Smart Lookup • Insert Online Pictures • Excel • 3 Maps & World maps • Ideas • PowerPoint • Design Ideas • Images • Word Bullets • Morph • Zoom
  • 24.
  • 25.
    Decreasing attention span Accelerating content scale Theworld is investing in intelligent tech 59%Managers missing information daily 20%Time spent looking for the right information 1 zettabyte = 1B terabytes 44 zettabytes of data (2020) >76% unstructured data (2020) 104 quadrillion average Office docs (2020) $5B Machine Learning (2016) $3B Computer Vision (2016) $1B Natural Language (2016) VC investment in AI companies in 2016 169 billion standard content DBs (2020)
  • 26.
    Bing.com [PUBLIC PREVIEW] Tapyour organization’s knowledge on the go
  • 27.
    Office.com [TARGETED RELEASE] Findand get back to your work faster
  • 28.
  • 29.
    • Data Investigation •Customize search results for your organization • Outlook for Windows: Spelling corrections in Search • Microsoft Search • Microsoft Stream intelligence capabilities become available to additional Office 365 plans • SharePoint pages: custom thumbnails and descriptions
  • 32.
  • 33.