Building your SaaS SLA and not sure where to start? 🙃 We’ve put together a practical guide with ready-to-use templates, real examples and proven best practices to help you create a solid SLA. Read the full guide here ⤵️ https://lnkd.in/e7FRz5fz
Just After Midnight
Information Technology & Services
London, England 3,462 followers
The go-to support people for brands, agencies and digital products.
About us
We’re Just After Midnight, the go-to support people. 🌙 We keep mission-critical products, applications and websites running around the clock with a unique mix of: 🕒 24/7 Support: With incident management and full-stack specialists across four continents, we’re always on so you can switch off. We protect your revenue and reputation 24/7, 365 so you can rest easy. ☁️ Managed Cloud: Whether you need help migrating, building and deploying digital products on AWS, Azure, GCP or Alibaba Cloud, we’ve got you covered. Plus, our cloud-native consultants can help you modernise, scale and secure your solution, too. ⚙️ DevOps: We provide DevOps, DaaS and WebOps to improve and finetune your development and deployment processes. We’re here to take away the headaches and free up internal development teams to focus on what they do best.
- Website
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http://www.justaftermidnight247.com
External link for Just After Midnight
- Industry
- Information Technology & Services
- Company size
- 51-200 employees
- Headquarters
- London, England
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Website Support, Monitoring, Sitecore, Adobe AEM, Agency Support, Application Management, 24/7 Support, Out-of-hours support, Consulting, AWS Specialists, ISO27001, Azure Specialists, DevOps Support, Site Reliability Engineering, Cloud Migration, Managed Service Provider, Application Support, Cost Optimisation, and SaaS Support
Locations
Employees at Just After Midnight
Updates
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Most Black Friday outages aren't caused by raw traffic volume. They're often triggered by messy, uneven patterns that systems were never configured to handle at the warp speeds seen over Black Friday weekend. Big brands aren't immune to this. Boots UK saw their app and website repeatedly crash in 2024 amid the BF sales event billed as their 'biggest ever'. The scale was expected but the shape of traffic wasn't. As Black Friday 2025 approaches, it’s often the final round of optimisation that separates smooth trading from unexpected downtime. Here are 5 high-impact wins you can still implement before the big day: ✅ Put a CDN in front of your key traffic ✅ Run targeted load tests of your main 'money paths' ✅ Re-confirm & tighten your hosting/support SLA ✅ Tune your infra to handle irregular load ✅ Get 24/7 full-stack support that can act in real time 👉 Need a steady hand? Here’s how we can get you shipshape for your next major campaign: https://lnkd.in/eYm-Ukp6
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After a dramatic day/night (pick your timezone), Freddie Heygate sums it up perfectly. You don’t need to be near the source of the outage to feel the ripple effects across your third-party and upstream dependencies. Outages happen, and the events of the last few weeks are a timely reminder to check your BCP/DR readiness. #CloudflareDown
Another day, another outage 🙃☁️ In the past few weeks we’ve had Cloudflare, Azure, and AWS outages, all big enough to ripple across the internet. At JAM, we’ve noticed something important: even clients who aren’t hosted on these providers still felt the pain through their third-party services. Your own stack might be healthy, but the dependencies you don’t control can bring everything to a halt. After a month like this, it’s natural for teams to revisit BCP/DR plans, think harder about supply-chain exposure, and decide whether they’re comfortable with the current level of risk.
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Last day on the stand here at #SFF2025 🌙 We've had some really interesting conversations this week on resilience, observability and scaling safely in fintech. Big thanks to everyone who’s dropped by. If you're attending Singapore FinTech Festival on its final day at Singapore EXPO, meet us in Hall 4, Booth 4E37 👋
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Closing out our 2025 events calendar with Web Summit in rainy Lisbon! 🌧️ Cameron Edgar and Matt Hill have spent the week immersed in everything Web Summit had to throw at them, from AI ethics to the future of digital trust. One takeaway that came up again and again: big ideas fall over fast if your infrastructure can't keep up with them. Até a próxima 👋
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Head over to the JAM booth for 2️⃣ practical sessions at Singapore FinTech Festival, kicking off today. 🔍 Beyond the Logs: Observability for High-Performance Systems Fintechs today juggle complex, always-on systems where visibility is everything. We’ll show how to build a unified observability framework that cuts downtime and speeds up incident response. Plus, a live demo and a candid look at build vs buy. 🕒 12 Nov, 11AM | 13 Nov, 11AM | 14 Nov 10:30AM 🎙️ Zek Chak, Head of Technology and Ken Tan, Senior Solutions Architect 🛡️ Disaster Recovery 101: Protecting Revenue, Uptime & Resilience in the Cloud Recent outages prove that even the biggest providers aren’t immune to downtime. Join us for a clear-eyed look at real-world DR strategies and how Cyber Disaster Recovery adds a new layer of protection. Expect honest lessons from the field and practical takeaways. 🕒 13 Nov, 3PM 🎙️ Zek Chak You can catch Shaun Teo, James Elliott, Janani J and the rest of the #JAMFAM at #SFF2025 until Friday.📍 Booth 4E37 in Hall 4. Lock in a chat ahead of time: 👉 https://lnkd.in/ebYXyNyC #SingaporeFintechFestival
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'Tis the season for Christmas campaigns 🎄 This is our favourite time of year because we get to help our agency partners bring big festive ideas to life. Just like Perth's Christmas Lights Trail app, which was delivered by the fantastic team at RAPP for Australian energy retailer Synergy. ⚙️ 99.99% uptime 💡 Serverless, auto-scaling architecture 📍 8,500+ user check-ins 🏡 527 participating locations 🎁 Real-world community impact Read how we helped RAPP deliver this high-profile campaign here: 🔗 https://lnkd.in/ePHiyggC If your clients are running something seasonal, or you’d just like some extra out-of-hours coverage during the festive shutdown, now's the time to drop us a line. 👀
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Just After Midnight reposted this
A busy few months for the JAM UK team! Great to attend a number of events, including Bamboo Growve's annual rooftop party, Optimizely's Opticon 2025 & Amazon Web Services (AWS)'s PartnerEquip. Always good to catch up with tech, agency, and industry partners off Teams & in person. Next up: Web Summit 2025 in Lisbon ✈️ - If you're heading there too and fancy grabbing a coffee, Sagres, or pastel de nata, let us know! Just After Midnight
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We’re back at Singapore FinTech Festival next week! 🚀 We help FinTech platforms and financial institutions across APAC modernise legacy systems, move to the cloud and reduce risk with 24/7 managed services. Meet our Singapore team from 12 to 14 November at Singapore EXPO. You'll find them in Hall 4, Booth 4E37 📍 Drop Shaun Teo a message if you'd like to grab a coffee 👋 #SingaporeFinTechFestival #SFF2025
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Except it’s a P1 and the client’s called you thirteen times. 🎃 We help agencies banish horror stories like this one. 🔗 https://lnkd.in/e_bAPAZD #HappyHalloween
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