Suncorp Group

Vero together with GIO Workers Compensation have announced the winners of our 17th annual RM Advancer Awards. The award is open to clients and their brokers of the two brands and recognises outstanding risk management achievements within Australian businesses. EGM Commercial David Hoffmann who hosted the event, said: “Safety matters, and it’s important to celebrate our clients and the role risk managers play in protecting their organisations and customers. "Among the entries, we saw significant advancements in how businesses use technology for risk management, including the use of AI-powered bushfire camera networks, and drone-based inspections of infrastructure and assets.” Congratulations to the category winners: 🏆Commercial: Weathertex   🏆Workers’ Compensation & Public Liability: KCA Site Services   🏆Small and Medium Enterprises: New Plumbing Solutions   🏆Best Continuous Improvement: Mt Buller - Buller Ski Lifts Learn more about the risk management strategies of the winning organisations: https://lnkd.in/gYYHpM8K #RMAdvancerAwards #Awards #RiskManagement

Suncorp is building skills for the future and investing in our people through its Reskill Program, delivered in partnership with the UNSW. More than 90 people have been reskilled in areas of future focus since it launched in 2022. There are currently two programs available – Business Process Modelling (BPM) and Data, Analytics & AI.    After completing the BPM program, Celeste Rose (Dennien) secured a new role as a Senior Delivery Advisor in Home Claims Partnering.  She said: “The Reskill Program enables Suncorp to be agile and competitive. It is also empowering our people to adapt and move forward with the business as the world changes.” Executive General Manager Workforce Jen Delves said: “We have been consistent with our reskilling efforts and the results speak for themselves through new opportunities, strong, diverse talent pipelines and high participant retention rates.” Find out more about the Reskill Program and Celeste’s career journey: https://lnkd.in/eMfpwJgb #ReskillProgram #BPM #FutureSkills #FutureReady #UNSW

Suncorp insurer AAMI has released new research ahead of storm season, revealing that while awareness of severe weather risks is increasing, common misconceptions still persist. Some of the common beliefs held by Australians include: - it’s only necessary to prepare their home for storms once a year - that you can purchase insurance at anytime (including right before a disaster hits), and - that insurance cover applies to all extreme weather damage, regardless of home maintenance. To help customers avoid costly surprises, AAMI is busting those myths and others before summer is in full swing, in the hope Australians effectively prepare for disaster season. Steven Hussey, AAMI’s Head of Natural Hazard Claims & Assessing, says that home maintenance is an integral part of storm season preparedness. “Many Australians seem to be unaware of the activities they should be doing around the home to strengthen their home against extreme weather,” said Mr Hussey. “When done regularly, you’re giving yourself and your home the best chance of surviving the summer disaster season.” Read the full list of myths here: https://bit.ly/4p6KnG5

When floodwaters destroyed her car, Julie found genuine support from Apia when it mattered most. After a fast-paced career in journalism, Julie is now enjoying semi-retirement and managing the Bribie Island Community Arts Centre — a place she says is filled with “creativity, friendliness and a strong sense of community". But when a summer storm brought heavy rain and a high tide, floodwater inundated her apartment complex basement and damaged her car beyond repair. Julie said: “The experience was initially unsettling, as losing a major asset like a car can be quite daunting. "But thankfully the assessing and claims process with Apia was smooth. We weren't kept waiting, wondering what was going to happen. “We were promptly communicated with; we were very pleased with how responsive Apia was." Read Julie’s story: https://lnkd.in/epiAxyAn #Apia #MomentsThatMatter #CustomerStories #RealStories #Over50s 

Suncorp recently joined Brisbane City Council, Queensland Fire Department and Get Ready Queensland at the Brisbane Emergency Services Expo, connecting with thousands of families to share practical tips for preparing homes and communities ahead of storm season.   The Expo forms part of Suncorp’s ongoing resilience education program, which helps Australians take small, proactive steps to reduce risk and protect what matters most. From simple maintenance checks around the home to knowing where to turn for trusted information, these everyday actions can make a big difference when severe weather hits.   Our team continued this work in North Queensland, joining Townsville City Council and Get Ready Queensland for Townsville’s Get Ready Day on 2 November. These partnerships reflect Suncorp’s commitment to helping communities understand their local risks, prepare early, and recover stronger — part of our broader strategy to build a more resilient Australia and New Zealand. Together we’re building more resilient communities, one conversation at a time.   #Resilience #Community #Preparedness #GetReadyQueensland #Suncorp #ProtectingWhatMatters Queensland Reconstruction Authority

A new opinion piece by Suncorp CEO Steve Johnston, first published in the The Australian Financial Review, addresses the hidden cost of the housing crisis.  Mr Johnston said: “Driving around the outskirts of our major cities and regional towns, it’s impossible to miss it: a surge of construction in areas that were once farmland.  “New homes are now rising where sheep, cattle, cotton and sugarcane once thrived.  “There is no doubt that Australia’s housing crisis is real and urgent.  “A growing population and record demand have magnified the push to build more homes — fast. “The quickest solution has been to develop on greenfield sites — what was once farms — where land is cheap and there is plenty of it, especially across Australia. “But with this comes substantial and escalating risk for everyone, risks that we can no longer afford to ignore.” Read the full opinion piece here: https://lnkd.in/eKUh3b_r #Resilience #NaturalDisasters #Insurance #HousingCrisis #BuildingFutures #ProtectingWhatMatters 

A critical conversation is taking place today at Parliament House in Canberra. Leaders from insurance, housing and resilience sectors are gathering to discuss a long-standing challenge: how to build more affordable homes without putting Australians at greater risk of natural disasters. The Future Housing Roundtable, hosted by Suncorp, is the first of its kind to bring together these critical agendas for a frank conversation about the housing crisis, inadequate planning, and the urgent need to change our approach. The roundtable is centred on a new public policy paper from Suncorp, which explores how to increase housing supply in ways that are both affordable and resilient. The roundtable will be attended by Assistant Treasurer and Minister for Financial Services Daniel Mulino and New South Wales Minister for Planning and Public Spaces Paul Scully. Suncorp CEO Steve Johnston said: “For too long, the housing and resilience sectors have operated in isolation, leading to too many homes being built in high-risk areas susceptible to flood, fire and cyclone. “Working together we can drive change and ensure we’re not only creating more housing but that these homes are safe for generations to come.” Read about the Future Housing Roundtable, our new public policy paper and how Suncorp is building resilience: https://lnkd.in/ej2ue_9b #Resilience #NaturalDisasters #Insurance #HousingCrisis #BuildingFutures #ProtectingWhatMatters 

Suncorp is warning customers recently impacted by hail storms to stay vigilant against third-party operators posing as insurers. Suncorp Acting Executive General Manager Home Claims Customers Cath Stewart said homeowners should be mindful that "disaster chasers" may approach them after severe weather, and could present themselves in a way that may be confused with their insurer. “Before agreeing to any repairs or rebuilding work consider contacting your insurer to confirm you are covered," she said. "If you're unsure who you are dealing with, ask to see identification such as a builder’s licence or driver’s licence and contact your insurer for verification.” Our teams are on the ground in Bellbowrie, Mt Ommaney, Redbank, Bundamba and Esk this week, offering direct support through Mobile Disaster Response Hubs. Learn how to identify unauthorised claims representatives and protect your household: https://lnkd.in/gHQNUCS2

AAMI has reaffirmed its long-standing commitment to South Australia with the unveiling of new signage at its Adelaide headquarters.     Lisa Harrison, Chief Executive Consumer Insurance, said: “AAMI has a proud history in South Australia, and this signage is more than just a logo on a building, it’s a statement of our enduring presence and the important role our local team plays in supporting the South Australian community.    "Our Adelaide office is a hub for AAMI’s customer service and claims teams across our home, motor, business and CTP insurance teams.    "The new building signage coincides with AAMI’s broader strategy to strengthen its local footprint and deepen relationships with South Australia communities, including ongoing partnerships with SANFL and the P.A.R.T.Y Program at the Royal Adelaide Hospital.”     Adelaide native and AAMI employee of 27 years Allicia Tsolis, Executive General Manager of Workers Compensation, said: “Seeing our new AAMI signage each morning is a great reminder of the work we do to protect and support South Australians on the road, at home and in their businesses.”    Read more about our commitment to South Australia: https://lnkd.in/eabZ82-S   #Adelaide #SouthAustralia #AAMI #Insurance #ProtectingWhatMatters