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The Future of Change Management and DevOps for Dummies
The document is a comprehensive overview of a webinar discussing the future of change management and DevOps, featuring insights from industry experts Ariel Gordon of Neebula and Yaniv Yehuda of Dbmaestro. It highlights the challenges faced in current change management practices and the importance of integrating DevOps methodologies to overcome these issues, streamline processes, and reduce costs. Additionally, it introduces tools and automated solutions provided by Neebula and Dbmaestro that enhance service availability management and database change management, respectively.
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The Future of Change Management and DevOps for Dummies
- 1. The Future ofChange Management and DevOps … For Dummies Ariel Gordon, CTO and Co-Founder, Neebula Yaniv Yehuda, CTO and Co-Founder, DBmaestro
- 2. Before we Begin… •You will be on mute for the duration of the event • Please type a message in the Questions box in the Control Panel if you can’t hear us (please check your speakers and GoToWebinar audio settings first) • There will be a Q&A session at the end – please start submitting you questions on the Q&A bar on your GoToWebinar dashboard • We’ll also be using polling during the webinar - please participate via the GoToWebinar panel • A recording of the full webinar will be placed on the DBmaestro and Neebula website within 48 hours after conclusion
- 3. Introducing … ArielGordon • • • • Co-Founder & VP Products at Neebula 30 years experience in enterprise management CTO of BMC Software VP R&D, CTO of New Dimension Software About Neebula Neebula provides the first and only automatic service availability maangement solution allowing IT organizations to improve the service provided to the business by shifting from managing disparate technology silos to managing the services running in the data center. Leveraging unique technology that automatically maps business services to the underlying infrastructure, Neebula enables the IT team to increase availability of the main services they manage and reduce the time to repair of problems. AG
- 4. Neebula: Service AvailabilityManagement Experts “Big 4” Service Availability Management 20x Faster 80% Lower Cost 100% Success Guaranteed Accurate & Always Up-to-Date Service Modeling Optimized for SaaS Proven in Fortune 100/1000/10000 Companies Immediate Value – Days … Not Months
- 5. Introducing … YanivYehuda • • • Co-Founder & CTO at DBmaestro 25 years experience in enterprise management Co-Founder & CTO at Extreme group About DBmaestro DBmaestro is the pioneer and leading provider of DevOps for Database solutions which enable control of databases. Its flagship product, DBmaestro Teamwork, is the leading Database Enforced Change Management (DECM) solution that empowers Agile team collaboration through enforcing change policy and best practices. DBmaestro Teamwork enables continuous development, continuous release and continuous deployment processes which eliminate the number of potential risks threatening database development and deployment by 60% and reduces deployment costs by 95%.
- 6. DBmaestro: DevOps forDatabase Streamline Database Development Process Reduce Database Development Costs Instill Change Policy Enforcement Mitigate Deployment Risks Automate Deployment Process Reduce Deployment cost by 95% YY
- 7. Agenda Introduction New Change andRelease Management Business Drivers Current State of Affairs Changes Necessary for Success Topical Tools
- 8. Categorizing IT BusinessServices Core Context (System of Record) Core Services and products (systems of innovation & differentiation) that distinguish a company in the marketplace differentiating the company in its primary markets, with a goal is to achieve market leadership. All other activities - sometimes including mission-critical operations - are context.
- 9. Change Management Activitiesat Root of Many Issues 80% More than 50% of unplanned downtime is due to Change of unplanned downtime is due human errors 40% of changes fail Copyright@2008, Juniper Networks, Inc.
- 10. Application Complexity Continuesto Increase Service Level Package Service Portfolio Contract Customer Banking Core Service Serviced by E-banking Support Service Availability Supported by Hosted Application User Experience Business Logic Messaging Application Hosting Service Databases Users Web Services Technical Intrastructure Services Network Topology Authenticati on Network Service
- 11. Why Complexity Continueto Increase… Complexity Virtualization Cloud Data Center Size App Complexity Deployment Level
- 12. Change Management Failsto Keep Pace with IT Complexity Change Management Virtualization Cloud Data Center Size App Complexity Service Level Package Service Portfolio Contract Customer Banking Core Service Serviced by E-banking Support Service Availability Supported by User Experience Applicatio n Business Logic H o s t e d Messaging Applicatio n Hosting Service Databases Technical Intrastructur e Services U s e r s Web Services Network Topology Authentication Network Service Deployment Level Agile Development – Fast Iteration of Core Services Core Core Services and products (systems of innovation & differentiation) that distinguish a company in the marketplace differentiating the company in its primary markets, with a goal is to achieve market leadership. Change Management Must Accommodate the Speed, Agility, and Complexity Characteristic of Modern Data Center Environments
- 13. 1st Poll: CommonChallenges When Implementing Change Management with Agile Development Methodologies • Inability to accurate capture all configuration changes • Too many errors in deployment / production • Inability to rollback
- 14. Current State ofAffairs
- 15. While Development isMeeting the Challenge … Agile Development – Fast Iteration of Core Services 15
- 16. … There areStill Issues with Agile Development • Fast & Short Iterations require Deployment Automation • Visibility and Manageability over Development Assets
- 17. Issues Moving fromDevelopment to Operations Release Management Change Management Development Organizing the changes • Code • Database Configuration • Metadata => Work Items Legend : Development Staging UAT • • • Operations Duplicating prod Release Approved Items Production • Monitoring Availability • Enabling Fallback & Recovery
- 18. Stability is MainConcern During Move to Production Operations Change Process – Stability # 1 18
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- 20. Exposing the MajorChanges Myth Development Operations Smoother Effort Less Risk Effort Peaks High Risk 20
- 21. What is DevOps? DevOps Development Asoftware development method that stresses communication, collaboration and integration between software developers and information technology (IT) professionals that aims to help an organization rapidly produce software products and services Operations Need a Bridge
- 22. DevOps as theSolution Tie Development and Operations Together Deploy New Tools • Common compensation as development target is changed to deployed apps • Joint team responsible for moving things to production • Deploy new tools that will make the process more agile • Provide visibility to what needs to be done • Automate and govern the process
- 23. Overview of DevOpsProcess and Tools Development Source Change Management Staging Release Management Production Application and Database Deployment Automation Database Change Management Application and Database Deployment Automation Deploy by Business Requirements Topology Map Topology Map Topology Map Tasks Management CAB Visibility Service Aware Monitoring
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- 25. Managing Business ServiceLifecycle Dev DBmaestro: Document and link all database changes to business requirement DBmaestro: Impact Analysis and database deployment by a business requirement Neebula: Discover all components that depend on the application for the dev environment Staging Prod
- 26. Managing Business ServiceLifecycle Dev DBmaestro: Document and link all database changes to business requirement DBmaestro: Impact Analysis and database deployment by a business requirement Neebula: Discover all components that depend on the application for the dev environment Staging Prod
- 27. Managing Business ServiceLifecycle Dev DBmaestro: Document and link all database changes to business requirement DBmaestro: Impact Analysis and database deployment by a business requirement Neebula: Discover all components that depend on the application for the dev environment Staging Prod
- 28. 2nd Poll: WhatPercentage of business services have you successfully modeled? • 0%-25% • 26% to 50% • >50%
- 29. Managing Business ServiceLifecycle Staging DBmaestro: Deploy database changes across environments DBmaestro: Automation Neebula: Track changes and make sure deployment is aligned between environments Neebula: Plan changes according to business impact Prod
- 30. Managing Business ServiceLifecycle Staging DBmaestro: Deploy database changes across environments DBmaestro: Automation Neebula: Track changes and make sure deployment is aligned between environments Neebula: Plan changes according to business impact Prod
- 31. Managing Business ServiceLifecycle Prod DBmaestro: Reduce downtime DBmaestro: Prepare in advance to the rollback scenario DBmaestro: Roles & Responsibilities enforcement Neebula: Verification of move to production Neebula: Continually Track service health Neebula: Identify problems caused by unplanned changes Rollback
- 32. Managing Business ServiceLifecycle Prod DBmaestro: Reduce downtime DBmaestro: Prepare in advance to the rollback scenario DBmaestro: Roles & Responsibilities enforcement Neebula: Verification of move to production Neebula: Continually Track service health Neebula: Identify problems caused by unplanned changes
- 33. Managing Business ServiceLifecycle Prod DBmaestro: Reduce downtime DBmaestro: Prepare in advance to the rollback scenario DBmaestro: Roles & Responsibilities enforcement Neebula: Verification of move to production Neebula: Continually Track service health Neebula: Identify problems caused by unplanned changes
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Editor's Notes
- #3 First before we begin I would like to go over a few details:Please note you will be on mute during the event. If you can't hear me now, please check your speakers and GoToWebinar audio settings.We will have a Q&A session at the end of the presentation, but you can start submitting you questions the Q&A bar on your gotowebinar dashboard.Also note we are recording the session and will be placing it online at the DBmaestro and Neebula’s website to watch on-demand. we will send you the download link as soon as it’s up, and feel free to share it with your colleagues.
- #5 Neebula is the leader in Service-Centric IT Management.With tier 1 customers in the US and in EMEA such as Fidelity, Bechtel and others, Neebula is the only company to deliver a SaaS solution for IT Management aligned to the business needs and is recognized by Forrester and by Gartner cool vendor.“While the key players differ in depth and breadth of discovery, they are similar in their ability to solve basic dependency discovery needs for applications. Only one independent, new entrant has emerged — Neebula (see "Cool Vendors in IT Operations, 2011").”IT Service Dependency Mapping Vendor Landscape, 2012Published: 20 August 2012By Ronni J. Colville
- #12 Application complexity and overall size of the data center have a linear impact on data center management complexity. However virtualization and cloud computing, create dynamic IT environments in which it is even harder to match between “services” and “technologies”. And since these dynamic environments changes so rapidly, a real time solution is needed