TechNet Webcast: Exchange 2010 Outlook Web Access

TechNet Webcast: Exchange 2010 Outlook Web Access

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  Outlook Web Access(ExchangeServer 2010)Gary DanoysSr. Technical SpecialistUnified Communications GroupMicrosoft Corporation
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  Session ObjectivesSee newMicrosoft® Office Outlook® Web Access featuresUnderstand scenarios for new features
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  AgendaExchange 2010 architectureDemos,Demos, DemosNew features
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  Exchange Enterprise TopologyEnterpriseNetworkPhone system (PBX or VOIP)Hub TransportRouting & PolicyEdge TransportRouting & AV/ASExternalSMTPserversUnified MessagingVoice mail & voice accessMailboxStorage of mailbox itemsMobile phoneClient AccessClient connectivityWeb servicesWeb browserOutlook (remote user)Line of business applicationOutlook (local user)
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  demo Conversation view
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  Presence and IM
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  UM card
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  Nickname cache
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  Search and filters
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  Side by sidecalendar
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  Delivery reports
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  Browser supportConversation ViewViewconversations in contextAll messagesAll foldersForksHide repeated informationTake action on conversationsMoveIgnore
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  Conversation ViewIdentify thereply trail and message forksDuplicated information is removedMove an entire conversationSee all messages in a conversation in one viewConversation view consists of the list view and the reading paneExpand or collapse conversations and individual messagesSee the number of unread messagesNo paging through e-mailsMicrosoft Confidential
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  Presence and IMSee& set presenceChat over IMPresence of all contactsSupport for MPOP
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  Presence & IMSeepresence in an e-mailSee the presence of all your contactsSet your presenceChoose how you want to communicate with your contactsSee IM conversations in progressHave a conversation
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  UM CardVoicemail isnow an attached MP3 fileInline playerTranscription is visible
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  Nickname CacheNames sharedacross all Exchange experiences
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  Search & FilterSearchCurrentfolderCurrent & sub-foldersAll foldersAdvance searchFilterDefault optionsUser selectedUse with search
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  Favorites foldersCustomizableFast accessCollapsibleMicrosoftConfidential
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  Favorites foldersFavorites foldersare easily accessibleYou can add any folder to favoritesEven add search folders for common searchesMicrosoft Confidential
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  Side by SideCalendarsMultiple personal calendarsAdd a shared calendarView calendars side by side
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  Delivery ReportsSee ifa message was deliveredHappens at the transport roleNot the same as a read receiptResults:PendingRejectedUnknownTransferred
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  OWA Browser SupportOWAPremiumOWA LiteMicrosoft Confidential
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  Story TimeOnce UponA Time…“Department staff hitting 'reply to all' on an e-mail with a large distribution list is causing an e-mail storm on the department's OpenNet e-mail system … [in effect creating] a denial of service as e-mail queues, especially between posts, back up while processing the extra volume of e-mails.”“Anyone who disregards these instructions will be subject to disciplinary actions”“Please ensure widest distribution of this message”-Patrick Kennedy Under Secretary of State for ManagementInternal Memo - Jan. 2009
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  MailTipsInformation WorkerEarly warningsystemOOFExternal recipientReply all on BCCModerated DLRestricted recipientKnow what you can’t doLarge DLRestricted DLMessage sizeMailbox fullOrganizationAvoid unnecessary server loadPrevent policy violationsCustom MailTip
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  Calendar SharingShare calendarsinternally or externallyTrust can be set by user or by domainOnce trust is set, everything is transparentAdmin control is provided
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  Calendar SharingAdmin setsup trust with Microsoft Federation GatewayAdmin sets up trust another organizationUsers can now see calendars from other organizationsFabrikam Inc.Contoso Inc.Microsoft Federation GatewayExchange 2010Exchange 2010InternetIntranetIntranet
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  SMS Sync –User Interface
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  SMS Messaging Usersends text message from Outlook to recipientUser creates an account with service providerUser configures Outlook to use service providerHow does the recipient respond?SMS ProviderTextMsgUserRecipientCell NetworkInternet
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  SMS Sync1) OWAsends a text message to Exchange Server2) EAS connection used to send SMS user’s phone Benefits:User can use OWA, Outlook, and Outlook Mobile to respond
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  SMS messages arebacked up on the server
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  Recipients can respondto messages
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  User can switch“screens” while still seeing all their messages3) User’s cell phone sends the SMS to the recipient4) Recipient responds to the SMS 5) All SMS are sent to Exchange though EAS for all “screens”TextMsgSSLUserSSLExchange 2010RecipientCell NetworkInternetIntranet
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  Enabling IM (4steps)UCWeb.DLL
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  Collaboration.DLL
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  SipEPS.DLL
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  Cert. must befrom same CA
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  Can use aninternal CA
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  Multiple CAS =Multiple Certs.
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  Cert. must useFQDN1) Install OCS 2007 R22) Install certificate3) Install MSI package4) Enable IM though cmdlet3rd Party Certificate AuthorityDownload CenterSet-OwaMailboxPolicy –identity <identity name> -InstantMessagingEnabled:$true -InstantMessagingType:serverSet-CASMailbox<MailboxIdParameter> -OwaMailboxPolicy<MailboxPolicyIdParameter>OCS 2007 R2Active DirectoryMTLSSet-OwaVirtualDirectory –Identity <identity name> –InstantMessagingType:server –InstantMessagingEnabled:$trueForefrontUAG ServerExchange 2010 CASExchange 2010 MBXInternetIntranetDMZ
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  Other FeaturesDelegate accessDistributiongroup creationIRMArchiving
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  RecapOWA premium forIE, Firefox, and SafariConversation viewIgnore/Move conversationVirtual list viewPresenceInstant messagingNickname cacheUM cardCalendar sharingSide by side calendar viewMessage trackingSMS SyncFavorites foldersAdvanced searchArchivingDistribution group creationIRMDelegate access
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  Session TakeawaysTakeaways: OWA is cross-browser compatible.OWA now enables even more UC scenarios.SMSIMVoice mailCalendar sharingOWA extends desktop productivity to the Web.
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  Thank You
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  © 2009 MicrosoftCorporation. All rights reserved. Microsoft, Outlook, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks of Microsoft Corporation in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.