Proven Practices in Learning Curation - Transforming Content Shock to Business Results

Proven Practices in Learning Curation - Transforming Content Shock to Business Results

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  ©2017 St. CharlesConsulting Group LLC St. Charles & Degreed Webinar November 16, 2017 Learning Curation Proven Practices in Learning Curation: Transforming Content Shock to Business Results!
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  ©2017 St. CharlesConsulting Group LLC 2 What is Learning Curation? “Process of finding, validating, and aggregating external and internal content which is delivered/offered to employees in the context of their roles, as well as their needed competencies and business objectives thus enabling continuous learning and speeding time to competency in the digital and global workplace.” St. Charles Consulting Group
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  ©2017 St. CharlesConsulting Group LLC 3 Polling Question We currently have Degreed We are looking to purchase a technology for curation We are using a tool that isn’t specifically built for curation but is working for us We aren’t curating yet, but we plan to No current plans to curate
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  ©2017 St. CharlesConsulting Group LLC 4 It’s about enabling people with contextualized, quality learning experiences at the right time, to the right audience, driving action and impact. What is the Goal of Learning Curation? Source: Degreed, How the Workforce Learns in 2016, January 2016 Right Experiences Videos Articles/Books Self-Paced Courses Virtual Classroom Leadership Finance HR Engineering Marketing Operations Sales Service Right Audience Office, factory, store, field Right Time/Place Delivered or Pulled Early, mid, senior Podcasts Social Learning Coaching/Mentoring
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  ©2017 St. CharlesConsulting Group LLC Learning Curation Strategy 5 Learning Strategy, Business Need, and Culture Alignment Content • Strategy for Free vs. Paid • Taxonomies for Tagging • Integrations • Internal Content Strategy Curation Process • Self, AI, and Organizationally Driven • Groups • Business Rules • Skill Gaps Identified Organization and Infrastructure • Culture Fit • Curator Roles • Curation Administration Scaling Curation Capability • Curation upskilling • Enterprise wide curriculum to scale curation capability Adoption & Measurement • Campaigns • Metrics & Analytics (xAPI) • Dashboards Governance Impact IndividualandOrganizational
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  ©2017 St. CharlesConsulting Group LLC 6 Polling Question What is your most significant organizational L&D issue: Too many places to go to access learning Much easier to get learning outside of the org We don’t know what our employees need Other- chat your responses
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  ©2017 St. CharlesConsulting Group LLC The Curated Journey 7 Assess business needs and current state – set goal/ objectives and success measurement Identify current knowledge/ skill gaps Design the learning pathway, discover internal and external (paid and free) content Define tagging and context (Enable effective search and provide context to increase learning effectiveness) Curate learning pathways, develop social learning discussions, opportunities for reflection, and activities for application. Launch campaign of learning, accompanying activities, opportunities for reflection, assessment of new skill, and iteration strategy
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  ©2017 St. CharlesConsulting Group LLC What is a Pathway of Learning? 8
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  ©2017 St. CharlesConsulting Group LLC Optimal Pathway Length? 9 3-5 Sections 3-5 Lessons 3-5 Learning Experiences
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  ©2017 St. CharlesConsulting Group LLC 10 Chat Question: What’s stopping You from Curating? Or… What is fueling your ability to curate at your organization?
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  ©2017 St. CharlesConsulting Group LLC Section #1 • Introduction to the topic and why it’s important - Key skills and concepts to be successful - Connect to leadership messages Section #2 • What does it take to transform? - What needs to change? - Connect with role - Introduction to social learning discussions - Opportunities for reflection Effective Learning Pathways 11
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  ©2017 St. CharlesConsulting Group LLC Section #3 • Building and applying the new skills and concepts - Social learning discussions - Activities - Opportunities for reflection Section #4 • Continuing to build and apply new skills and concepts - Manager involvement - Job assignments Section #5 • Continue to learn - Additional resources - Lengthy guides - Books - Long Videos – e.g. over 3-5 minutes Effective Learning Pathways 12
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  ©2017 St. CharlesConsulting Group LLC • Leverage the Descriptions (Pathway, Section, Lesson, and Learning Experiences) - Introductions - Transitions - Summaries • Leadership Quotes • Employee Testimonials (videos, quotes, etc.) • Relevant Descriptions (role-based scenarios) • References to success in the organization when this knowledge and/or new skills are applied. • Management Involvement (drive scenarios, continued application) • Opportunities to apply the new skills and knowledge inside and outside the learning environment • Opportunities for reflection • Opportunities for Discussions (Social learning environments and Teams) 13 What Else Is Important? Context, Context, Context, oh, did I mention context? Tell a Story Provide the WIFFM Application/Evaluation
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  ©2017 St. CharlesConsulting Group LLC A story is told about a particular topic and its importance for that audience. The story builds through the pathway to enable a deeper understanding of the key concepts as well as the ability to apply the concepts and practice the new skills. There are opportunities for the audience to reflect, discuss, and practice what they are learning back on the job. The audience has the ability to stay in touch with others who believe the topic is critical to their success, while continuing to learn. When It Is All Put Together! 14
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  ©2017 St. CharlesConsulting Group LLC 15 Chat Question: What’s Your Next Step towards starting or improving your curation journey?
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  ©2017 St. CharlesConsulting Group LLC How Can St. Charles Help? 16 ContinuousLearning ReadinessAssessment Curation Strategy Learning Pathway Curation We will help: • pinpoint strengths and opportunities • highlight priorities • Identify gaps relative to culture, strategy, content, process, and overall infrastructure Our focused approach will help effectively outline your curation strategy in consideration of: • Audience • Content • Technologies • Measurement • Governance Our Instructional Curation Methodology will enable traditional instructional design teams to curate: • instructionally- sound • engaging • customized pathways … that take into consideration learner and business needs Business Value Delivered St. Charles Solution Globally Scale Curation Our team of consultants can scale curation, through a customized curriculum: • Guides • Pathways • Webinars • Social Learning • Capstone Pathway building projects
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  ©2017 St. CharlesConsulting Group LLC Contact Information 17 Gina Ann Richter, Ph.D. Director of Curation Services Email: grichter@stccg.com Office: 866.773.1522 Ext. 132 Mobile: 516.241.1494 Twitter: @drgeena Degreed: @drgina LinkedIn STCCG Blog STCCG Thought Leadership
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  ©2017 St. CharlesConsulting Group LLC © 2017 St. Charles Consulting Group, LLC. All rights reserved.