Programming Humans Through Humor 
andrew tarvin 
@HumorThatWorks
80% of Europeans are 
concerned about stress at work.
~50% of Europeans are 
unsatisfied with their jobs.
41% of Spaniards are unhappy.
Only 1 out of 7 Dwarfs are 
Happy.
People who use humor are 
more productive…
Less stressed…
And happier.
Why Humor? 
1. Gets people to listen. 
2. Increases long-term memory retention. 
3. Improves understanding. 
4. Aids in learning. 
5. Helps communicate messages.
Why Humor? 
1. Gets people to listen. 
2. Increases long-term memory retention. 
3. Improves understanding. 
4. Aids in learning. 
5. Helps communicate messages. 
6. Improves group cohesiveness. 
7. Reduces status differentials. 
8. Diffuses conflict. 
9. Builds trust. 
10.Brings people closer together.
Why Humor? 
1. Gets people to listen. 
2. Increases long-term memory retention. 
3. Improves understanding. 
4. Aids in learning. 
5. Helps communicate messages. 
6. Improves group cohesiveness. 
7. Reduces status differentials. 
8. Diffuses conflict. 
9. Builds trust. 
10. Brings people closer together. 
11. Boosts overall brainpower. 
12. Increases objectivity. 
13. Improves focus. 
14. Triggers new connections. 
15. Enhances problem-solving skills.
Why Humor? 
1. Gets people to listen. 
2. Increases long-term memory retention. 
3. Improves understanding. 
4. Aids in learning. 
5. Helps communicate messages. 
6. Improves group cohesiveness. 
7. Reduces status differentials. 
8. Diffuses conflict. 
9. Builds trust. 
10. Brings people closer together. 
11. Boosts overall brainpower. 
12. Increases objectivity. 
13. Improves focus. 
14. Triggers new connections. 
15. Enhances problem-solving skills. 
16. Reduces employee absenteeism. 
17. Increases company loyalty. 
18. Prevents long-term burnout. 
19. Provides a boost of energy. 
20. Improves productivity.
Why Humor? 
1. Gets people to listen. 
2. Increases long-term memory retention. 
3. Improves understanding. 
4. Aids in learning. 
5. Helps communicate messages. 
6. Improves group cohesiveness. 
7. Reduces status differentials. 
8. Diffuses conflict. 
9. Builds trust. 
10. Brings people closer together. 
11. Boosts overall brainpower. 
12. Increases objectivity. 
13. Improves focus. 
14. Triggers new connections. 
15. Enhances problem-solving skills. 
16. Reduces employee absenteeism. 
17. Increases company loyalty. 
18. Prevents long-term burnout. 
19. Provides a boost of energy. 
20. Improves productivity. 
21. Lowers blood pressure. 
22. Improves the immune system. 
23. Reduces the risk of heart disease. 
24. Burns calories. 
25. Increases happiness.
Why Humor? 
1. Gets people to listen. 
2. Increases long-term memory retention. 
3. Improves understanding. 
4. Aids in learning. 
5. Helps communicate messages. 
6. Improves group cohesiveness. 
7. Reduces status differentials. 
8. Diffuses conflict. 
9. Builds trust. 
10. Brings people closer together. 
11. Boosts overall brainpower. 
12. Increases objectivity. 
13. Improves focus. 
14. Triggers new connections. 
15. Enhances problem-solving skills. 
16. Reduces employee absenteeism. 
17. Increases company loyalty. 
18. Prevents long-term burnout. 
19. Provides a boost of energy. 
20. Improves productivity. 
21. Lowers blood pressure. 
22. Improves the immune system. 
23. Reduces the risk of heart disease. 
24. Burns calories. 
25. Increases happiness. 
26. Increases perceived leadership skills. 
27. Creates more opportunities. 
28. Improves personal ratings. 
29. Builds confidence in abilities. 
30. Increases size of paycheck.
Why Humor? 
1. Gets people to listen. 
2. Increases long-term memory retention. 
3. Improves understanding. 
4. Aids in learning. 
5. Helps communicate messages. 
6. Improves group cohesiveness. 
7. Reduces status differentials. 
8. Diffuses conflict. 
9. Builds trust. 
10. Brings people closer together. 
11. Boosts overall brainpower. 
12. Increases objectivity. 
13. Improves focus. 
14. Triggers new connections. 
15. Enhances problem-solving skills. 
16. Reduces employee absenteeism. 
17. Increases company loyalty. 
18. Prevents long-term burnout. 
19. Provides a boost of energy. 
20. Improves productivity. 
21. Lowers blood pressure. 
22. Improves the immune system. 
23. Reduces the risk of heart disease. 
24. Burns calories. 
25. Increases happiness. 
26. Increases perceived leadership skills. 
27. Creates more opportunities. 
28. Improves personal ratings. 
29. Builds confidence in abilities. 
30. Increases size of paycheck. 
All claims backed by 
studies, research, 
and case studies.
humor – 
a comic, absurd, or incongruous quality 
causing amusement. 
– Random House Dictionary
http://xkcd.com/612/
Four Stages of Competence 
1. Unconscious 
Incompetence 
(Inconsciente Incompetente) 
2. Conscious 
Incompetence 
(Consciente Incompetente) 
4. Unconscious 
Competence 
(Inconsciente Competente) 
3. Conscious 
Competence 
(Consciente Competente)
To Improve Communication.
People 
Don’t 
Need to 
See 
Paula 
Abdul
Physical 
Data 
Networking 
Session 
Program 
Application
To Build Relationships.
What’s something that is true for you 
that you don’t think is true for 
anyone else in the room?
To Enhance Problem Solving.
To Increase Productivity.
To Strengthen Leadership.
Humor Recap 
PROGRAMMING HUMANS 
Humor: making work fun. 
5 Functions of Humor: 
1. To improve communication. 
2. To build relationships. 
3. To enhance problem solving. 
4. To increase productivity. 
5. To strengthen leadership. 
Enjoying your work is a choice.
Photo Credits 
3 Flickr / Slinky, Doll, Rubiks / Drew Tarvin 
4 Flickr / Dictionary / Dave Worley 
5 ProjectCartoon / How Projects Work / Anonymous 
6 Reddit / Wrong Job? / HughMoore 
7 Reddit / My local Tire Discounters does it right / thelacepirate 
8 Reddit / Googly Money / Anon 
12 Flickr / A Playful Desk / Drew Tarvin 
13 Wikimedia / Reloj Depertador / Jorge Barrios 
14 Flickr / Money / Nick Ares 
15 Flickr / Electronic components / Tambako the Jaguar 
16 Flickr / face down on aisle 4 / nanny snowflake 
17 Flickr / Stressed? / AIM Neutron 
18 Flickr / It’s Coming / Ryan Hyde 
22 Flickr / caffeinating, calculating, computerating / Ryan Ritchie 
23 Flickr / Hands in the air / Abe Novy 
24 Flickr / A military working dog trains / Official US Navy Page 
26 OSU / Ohio State University Map 
27 Flickr / Money / Tax Credits 
29 Flickr / At The Stand / Drew Tarvin 
32 Flickr / Hammertime / Kurt Nordstrom 
33 Flickr / O-H-I-O Family / Drew Tarvin 
34 Flickr / Crazy hills of San Francisco / Hakan Dahlstrom 
35 Flickr / Checklist / Stuart Chalmers 
36 SXC / Hero / Ben Smith 
37 Flickr / Abraham Lincoln Memorial 1 / Kevin Burkett 
40 Wikimedia / Old Book Bindings / Tom Murphy VII 
40 SXC / Archery / Kaliyoda 
42 Flickr / Questioned Proposal / Ethan Lofton 
43 Flickr / Everyone needs a getaway / Kenny Louie 
44 SXC / Law Education Series 2 / Peter Skadberg
Sources 
Humor, Analogy, and Metaphor: H.A.M. it up in Teaching by Randy Garner. 
Radical Pedagogy, 2005 
The Elements of Persuasion: Use Storytelling to Pitch Better, Sell Faster & Win 
More Business by Richard Maxwell and Robert Dickman. (New York: Harper 
Collins Publishers 2007). 
Humor in the Workplace: A Communication Challenge. RA Vartabedian.Speech 
Comm Assoc 11/1993 
A Dash of Humor Ups Performance and Creativity at Work by R McMaster PhD. 
Brain Based Biz, 2008 
Positive affect facilitates creative problem solving by Alice M Isen, Journal of 
Personality and Social Psychology, 1987, 52, 112-131 
All Work and No Play Isn’t Even Good for Work by David Abramis. Psychology 
Today, March, 1989, 34-38. 
Humor in the Workplace: Anecdotal Evidence Suggests Connection to 
Employee Performance by L Breeze. Perspectives in Business, St Edwards 
University, 2004. 
Ha! Laughing is Good for You! A Toffelmire. Canoe.ca, 04/2009. 
Laughter is Good for Your Heart. B Crawford. University of Maryland Med Center. 
04/2009. 
Give Your Body a Boost with Laughter by R Morgan Griffin. WebMD, January 
2013. 
Getting Serious About Workplace Humor by Martha Craumer. Harvard Business 
School. C0207D. 
Making Sense of Humour in the Workplace by Steve Bannister. sbannister.com 
Laughing All the Way to the Bank by Fabio Sala. Harvard Business Review. 
F0309A.
I don’t think my boss or 
coworkers would approve.
Source: Hodge-Cronin & Associates
Source: St Edwards University
I don’t know how.
Resources 
htww.co/501w
andrew@humorthatworks.com 
twitter 
website 
email
I don’t have time.
168 hours.
168 hours. 
49 spent sleeping.
168 hours. 
49 spent sleeping. 
119 hours awake.
168 hours. 
49 spent sleeping. 
119 hours awake. 
40 spent at work.
168 hours. 
49 spent sleeping. 
119 hours awake. 
40 spent at work. 
33.6%
@humorthatworks

Programming Humans Through Humor

  • 1.
    Programming Humans ThroughHumor andrew tarvin @HumorThatWorks
  • 8.
    80% of Europeansare concerned about stress at work.
  • 9.
    ~50% of Europeansare unsatisfied with their jobs.
  • 10.
    41% of Spaniardsare unhappy.
  • 11.
    Only 1 outof 7 Dwarfs are Happy.
  • 13.
    People who usehumor are more productive…
  • 14.
  • 15.
  • 16.
    Why Humor? 1.Gets people to listen. 2. Increases long-term memory retention. 3. Improves understanding. 4. Aids in learning. 5. Helps communicate messages.
  • 17.
    Why Humor? 1.Gets people to listen. 2. Increases long-term memory retention. 3. Improves understanding. 4. Aids in learning. 5. Helps communicate messages. 6. Improves group cohesiveness. 7. Reduces status differentials. 8. Diffuses conflict. 9. Builds trust. 10.Brings people closer together.
  • 18.
    Why Humor? 1.Gets people to listen. 2. Increases long-term memory retention. 3. Improves understanding. 4. Aids in learning. 5. Helps communicate messages. 6. Improves group cohesiveness. 7. Reduces status differentials. 8. Diffuses conflict. 9. Builds trust. 10. Brings people closer together. 11. Boosts overall brainpower. 12. Increases objectivity. 13. Improves focus. 14. Triggers new connections. 15. Enhances problem-solving skills.
  • 19.
    Why Humor? 1.Gets people to listen. 2. Increases long-term memory retention. 3. Improves understanding. 4. Aids in learning. 5. Helps communicate messages. 6. Improves group cohesiveness. 7. Reduces status differentials. 8. Diffuses conflict. 9. Builds trust. 10. Brings people closer together. 11. Boosts overall brainpower. 12. Increases objectivity. 13. Improves focus. 14. Triggers new connections. 15. Enhances problem-solving skills. 16. Reduces employee absenteeism. 17. Increases company loyalty. 18. Prevents long-term burnout. 19. Provides a boost of energy. 20. Improves productivity.
  • 20.
    Why Humor? 1.Gets people to listen. 2. Increases long-term memory retention. 3. Improves understanding. 4. Aids in learning. 5. Helps communicate messages. 6. Improves group cohesiveness. 7. Reduces status differentials. 8. Diffuses conflict. 9. Builds trust. 10. Brings people closer together. 11. Boosts overall brainpower. 12. Increases objectivity. 13. Improves focus. 14. Triggers new connections. 15. Enhances problem-solving skills. 16. Reduces employee absenteeism. 17. Increases company loyalty. 18. Prevents long-term burnout. 19. Provides a boost of energy. 20. Improves productivity. 21. Lowers blood pressure. 22. Improves the immune system. 23. Reduces the risk of heart disease. 24. Burns calories. 25. Increases happiness.
  • 21.
    Why Humor? 1.Gets people to listen. 2. Increases long-term memory retention. 3. Improves understanding. 4. Aids in learning. 5. Helps communicate messages. 6. Improves group cohesiveness. 7. Reduces status differentials. 8. Diffuses conflict. 9. Builds trust. 10. Brings people closer together. 11. Boosts overall brainpower. 12. Increases objectivity. 13. Improves focus. 14. Triggers new connections. 15. Enhances problem-solving skills. 16. Reduces employee absenteeism. 17. Increases company loyalty. 18. Prevents long-term burnout. 19. Provides a boost of energy. 20. Improves productivity. 21. Lowers blood pressure. 22. Improves the immune system. 23. Reduces the risk of heart disease. 24. Burns calories. 25. Increases happiness. 26. Increases perceived leadership skills. 27. Creates more opportunities. 28. Improves personal ratings. 29. Builds confidence in abilities. 30. Increases size of paycheck.
  • 22.
    Why Humor? 1.Gets people to listen. 2. Increases long-term memory retention. 3. Improves understanding. 4. Aids in learning. 5. Helps communicate messages. 6. Improves group cohesiveness. 7. Reduces status differentials. 8. Diffuses conflict. 9. Builds trust. 10. Brings people closer together. 11. Boosts overall brainpower. 12. Increases objectivity. 13. Improves focus. 14. Triggers new connections. 15. Enhances problem-solving skills. 16. Reduces employee absenteeism. 17. Increases company loyalty. 18. Prevents long-term burnout. 19. Provides a boost of energy. 20. Improves productivity. 21. Lowers blood pressure. 22. Improves the immune system. 23. Reduces the risk of heart disease. 24. Burns calories. 25. Increases happiness. 26. Increases perceived leadership skills. 27. Creates more opportunities. 28. Improves personal ratings. 29. Builds confidence in abilities. 30. Increases size of paycheck. All claims backed by studies, research, and case studies.
  • 24.
    humor – acomic, absurd, or incongruous quality causing amusement. – Random House Dictionary
  • 27.
  • 31.
    Four Stages ofCompetence 1. Unconscious Incompetence (Inconsciente Incompetente) 2. Conscious Incompetence (Consciente Incompetente) 4. Unconscious Competence (Inconsciente Competente) 3. Conscious Competence (Consciente Competente)
  • 36.
  • 38.
    People Don’t Needto See Paula Abdul
  • 39.
    Physical Data Networking Session Program Application
  • 40.
  • 41.
    What’s something thatis true for you that you don’t think is true for anyone else in the room?
  • 42.
  • 43.
  • 47.
  • 53.
    Humor Recap PROGRAMMINGHUMANS Humor: making work fun. 5 Functions of Humor: 1. To improve communication. 2. To build relationships. 3. To enhance problem solving. 4. To increase productivity. 5. To strengthen leadership. Enjoying your work is a choice.
  • 54.
    Photo Credits 3Flickr / Slinky, Doll, Rubiks / Drew Tarvin 4 Flickr / Dictionary / Dave Worley 5 ProjectCartoon / How Projects Work / Anonymous 6 Reddit / Wrong Job? / HughMoore 7 Reddit / My local Tire Discounters does it right / thelacepirate 8 Reddit / Googly Money / Anon 12 Flickr / A Playful Desk / Drew Tarvin 13 Wikimedia / Reloj Depertador / Jorge Barrios 14 Flickr / Money / Nick Ares 15 Flickr / Electronic components / Tambako the Jaguar 16 Flickr / face down on aisle 4 / nanny snowflake 17 Flickr / Stressed? / AIM Neutron 18 Flickr / It’s Coming / Ryan Hyde 22 Flickr / caffeinating, calculating, computerating / Ryan Ritchie 23 Flickr / Hands in the air / Abe Novy 24 Flickr / A military working dog trains / Official US Navy Page 26 OSU / Ohio State University Map 27 Flickr / Money / Tax Credits 29 Flickr / At The Stand / Drew Tarvin 32 Flickr / Hammertime / Kurt Nordstrom 33 Flickr / O-H-I-O Family / Drew Tarvin 34 Flickr / Crazy hills of San Francisco / Hakan Dahlstrom 35 Flickr / Checklist / Stuart Chalmers 36 SXC / Hero / Ben Smith 37 Flickr / Abraham Lincoln Memorial 1 / Kevin Burkett 40 Wikimedia / Old Book Bindings / Tom Murphy VII 40 SXC / Archery / Kaliyoda 42 Flickr / Questioned Proposal / Ethan Lofton 43 Flickr / Everyone needs a getaway / Kenny Louie 44 SXC / Law Education Series 2 / Peter Skadberg
  • 55.
    Sources Humor, Analogy,and Metaphor: H.A.M. it up in Teaching by Randy Garner. Radical Pedagogy, 2005 The Elements of Persuasion: Use Storytelling to Pitch Better, Sell Faster & Win More Business by Richard Maxwell and Robert Dickman. (New York: Harper Collins Publishers 2007). Humor in the Workplace: A Communication Challenge. RA Vartabedian.Speech Comm Assoc 11/1993 A Dash of Humor Ups Performance and Creativity at Work by R McMaster PhD. Brain Based Biz, 2008 Positive affect facilitates creative problem solving by Alice M Isen, Journal of Personality and Social Psychology, 1987, 52, 112-131 All Work and No Play Isn’t Even Good for Work by David Abramis. Psychology Today, March, 1989, 34-38. Humor in the Workplace: Anecdotal Evidence Suggests Connection to Employee Performance by L Breeze. Perspectives in Business, St Edwards University, 2004. Ha! Laughing is Good for You! A Toffelmire. Canoe.ca, 04/2009. Laughter is Good for Your Heart. B Crawford. University of Maryland Med Center. 04/2009. Give Your Body a Boost with Laughter by R Morgan Griffin. WebMD, January 2013. Getting Serious About Workplace Humor by Martha Craumer. Harvard Business School. C0207D. Making Sense of Humour in the Workplace by Steve Bannister. sbannister.com Laughing All the Way to the Bank by Fabio Sala. Harvard Business Review. F0309A.
  • 58.
    I don’t thinkmy boss or coworkers would approve.
  • 59.
  • 60.
  • 61.
  • 62.
  • 63.
  • 64.
  • 65.
  • 66.
    168 hours. 49spent sleeping.
  • 67.
    168 hours. 49spent sleeping. 119 hours awake.
  • 68.
    168 hours. 49spent sleeping. 119 hours awake. 40 spent at work.
  • 69.
    168 hours. 49spent sleeping. 119 hours awake. 40 spent at work. 33.6%
  • 70.