The document outlines Microsoft SharePoint Syntex, highlighting its capabilities in modernizing content services within Microsoft 365, enhancing content understanding, processing, and governance. It details the economic impact of its features, including improved classification, discovery, and reduced legacy tool costs. Additionally, it describes various functionalities such as AI-driven content handling, metadata management, and compliance integration to streamline business processes and enhance knowledge discovery.
Savings through
improved governance
andcontrol
Content classification and curation:
$1.2 million to $3.3 million
Improved discovery:
$42 million to $127 million
Reduced legacy tools &
professional services:
$864,482 to $1.2 million
Source: Forrester (July 2020)
New Technology: The Projected Total Economic Impact™ of Project Cortex
6.
What our customersare telling us
Modernize content services with Microsoft 365
Labor intensive, error prone
data entry & interpretation
Compliance, records &
retention management
Disconnected silos across
LOBs & legacy systems
Managing and applying
metadata & taxonomies
Microsoft 365 solves these challenges
Content understanding
Content processing
Content governance
SharePoint Syntex
Content understanding
Createno-code AI models that
capture expertise to classify and
extract information to automatically
apply metadata for knowledge
discovery and reuse
Content processing
Automate capture, ingestion and
categorization of content and
streamline content-centric processes
using Power Automate
Content compliance
Connect and manage content to
improve security and governance
with integration to Microsoft
Information Protection & Governance
Content services that work the way you do
13.
Evolution of contentAI
Conventional machine learning
• “Black box” AI
• Large training sets
• Human expertise reviews results later
Large
content set
AI identifies
patterns
AI applies
tags
Experts QA
the AI model
14.
Evolution of contentAI
Machine teaching
• Human-centric AI
• Small sample sizes
• Experts review results early
Experts tag
a small
sample set
AI encodes
human
expertise as
tagging rules
New content
is tagged
15.
Better together: People+ AI
New AI services and capabilities to make it easier to build content understanding and
classification apps directly into the content management flow using SharePoint Syntex
Any content, aided by
use of managed terms
and content types
Manual
Process digital content -
photos, scans, receipts,
business cards, videos
with OCR & text
Object detection
Capture content types
and metadata from
purchase orders,
applications, other
structured documents
Form processing
Capture content types
and metadata from
contracts, resumes,
other unstructured
documents
Document
understanding
Interactive Pre-built, automated Custom, assisted Custom, compliant
16.
Model type basedon file format and use case
Document understanding
• Created in content center
• Model created in native interface
• Used for unstructured file formats
• Trainable classifier w/ optional extractors
• Can be applied to multiple libraries
Train on 5-10 PDF, Office,
mail files, including
negative examples
Form processing
• Created from document library
• Model created in AI Builder
• Used for semi-structured file formats
• Settable classifier
• Restricted to a single library
Train on PDF, JPG, PNG
format, totaling
50MB/500pp
17.
Document libraries
Contentstorage and management in Microsoft 365
Modern, thumbnail-centric view with viewers
for 300+ file types delivered through
Microsoft Teams and SharePoint
Sync files to any device with OneDrive
Move files among libraries with metadata,
versions and policy
Bulk editing, check-in/check-out and
approvals, signals, modern document set
Uses responsive design and accessibility
standards to look great on any device
18.
Knowledge & ContentServices: strengthening
metadata foundation
Strengthening the metadata foundation
Coherent/consistent across
Microsoft 365
Search enrichment find content
based on terms
Consistent tagging experience
with contextual term
suggestions and auto tagging
Improved enterprise content
type publishing, discovery,
and enforcement with unified
taxonomy services
19.
New metadata capabilitieswith SharePoint Syntex
Match extracted content
to managed terms for
consistent metadata
application
Taxonomy extractors
Define richer import
files with a new format
based on SKOS, with
support for properties
and multiple term sets
New import format
Understand the
composition of your
term store to better
manage
Term store reports
Ensure that your critical
content types are
automatically added to
new lists in hubs (and
their associated sites)
Content type push
20.
Microsoft Graph contentconnectors
Extend Microsoft 365 experiences Build your experience
Microsoft Graph
Your enterprise data sources
130+ connectors available through partners
https://aka.ms/GraphConnectors
21.
SharePoint Syntex -Compliance integration
Leverage MIP label policies for sensitivity and retention
Retention label defines record policy based
on document age or external event
Sensitivity label sets DLP, encryption, sharing,
conditional access policies
Labels can be applied interactively by users
Labels can be applied automatically by
SharePoint Syntex AI models
Analytics and file plans provide scaled
management of label usage and policies
ContentType:Contract
22.
Microsoft 365 contentcompliance
Integrate security and compliance with SharePoint Syntex
Built in encryption and key management
Assure proper oversight and control of content at
rest, in transit and as-shared
Information Governance
Intelligent and built-in retention and
records management
Information Protection
Built-in labeling and protection experience in Office
apps, Office 365 services, other Microsoft services
like Power BI, Edge, and Windows
Advanced eDiscovery
Quickly find and respond with only the
relevant information
Advanced Audit
Power fast and effective forensic and compliance
investigations with user and admin activity data
retained up to 10 years
23.
Results: Improved precisionand consistency
Manage metadata,
taxonomy and
content types
Process
Discover
Govern
Seamless tagging with
contextual suggestions
Integration with content
understanding and compliance
MIP sensitivity and
retention labels
Knowledge & ContentServices overview
Microsoft Viva Topics SharePoint Syntex
Topic card
Microsoft 365 Apps
Topic page Topic page
Topic page
Topic center home page
Topic center
Content centers
content processing
Metadata and
content compliance
Microsoft Graph and AI
Microsoft Graph content connectors
28.
Knowledge & ContentServices overview
Microsoft Viva Topics SharePoint Syntex
Curation
Where users explore topics and experts manage topics
Discovery
Where users connect to knowledge
(content and experts) about topics
Processing
Where process owners build models, ingest content and organize process-
related content, and users access content as part of business process
Topic card
Microsoft 365 Apps
Topic page Topic page
Topic page
Topic center home page
Topic center
Content centers
content processing
Metadata and
content compliance
Microsoft Graph and AI
Microsoft Graph content connectors
Identification
Automatically discover relationships
across content & conversations
Tagging
Extract information from and
about content
Governance
Manage security and
compliance of content
Topic | Skill | …
Extension
Ingest knowledge from external
services and data repositories
SharePoint Syntex licensing
Add-onto M365 E3/E5
Plans, priced per user
Packaging
Includes 1MM AI Builder
monthly credits for form
processing, 300 users
minimum
Forms processing
500 items indexed by
content connectors per
E5 user, pooled
Content connectors
31.
Knowledge and ContentServices Roadmap
Q1 2021 Q2 2021 Q3 2021 Q4 2021
Viva Topics • GA
• Topics in Microsoft
Search in Bing
• Topics in Teams channels
- preview
• Topics in Yammer -
Preview
• Resolve topic name
similarities
• Topic management
metadata
• Support for extended
topic types
• Extended language
support French, German
Spanish
• Graph connected content
mining
• GCC
SharePoint Syntex • Extractors position
awareness
• Dynamic explanation
templates
• Search within training
files
• Retention label support
for Form Processing
• Add MMS columns to
modern view
• GCC availability • Extended language
support French, German,
Italian, Spanish