Governing complex systems



prof.dr. Martijn van der Steen
@martijnvdsteen
• Public	value	bottom-up	
• New	modes	of	government:	collaborative,	
networks	
• Sedimentation,	hybridization	and	mixed	models	
• Implications	for	public	organizations,	civil	servants,	
citizens,	and	for	(public)	leaders	
• Discussion
Outline	of	this	session
5
8
10
A	changing	shape	of	problems
– “Wicked”	(Thomas,	2001),	as	opposed	to	
“tamed”	
– “Systemic”	(Loorbach,	2015),	as	opposed	to	
“path-dependent”	
– “Complex”	(Collander	&	Kupers,	2014),	as	
opposed	to	“complicated”,	or	“structured”
Governance
Non-linearities
Co-evolution
Emergence
Adaptivity
“Metaphors	we	live	by”
Tree
Vertical hierarchy
Rhizome
Horizontal system
Government
Private	
Sector	
(small	and	large)
Civic	
(groups	or		
individuals)
active	
citizens
social	
entrepeneurs
privatization
citizen-	
participation
Societalization
Public		
Administration	
(PA)
New	Public	
Management			
(NPM)
Network		
Governance				
(NG)
Societal		
Resilience							
(SR)
The legitimate 	
state
The active	
society
The networking 	
state
The performing 	
state
The responsive	
state
Policy	
Results
Civic	Results
Inside-out Outside-in
5
• (Old)	Public	Administration	core	concepts:	
– Rechtsstaat	
– Rule	of	law	
– Precise	and	unambiguous	rules	
– Impartiality,	legality	
– Merit	based	recruitment	
– Public	ethos	
– Clear	division	of	responsibilities	
– Accountability
6
• (New)	Public	Management	core	concepts:	
– Performance	management	
– From	ex	ante	control	to	ex	post	control	
– Deregulation,	liberalization	
– Single-purpose	organizations:	specialization	
– Separation	of	„policy”	and	„operation/execution”	
– Managerial	autonomy,	integral	management	
– Contract,	privatization,	market-orientation	
– Customer,	client,	choice
7
• Network	Governance	core	concepts:	
– Working	with	others	to	achieve	your	own	goals	
– Joined	up	government	
– Chains	and	networks	
– Coordination,	integration,	collaboration	
– No	departmentalism,	tunnel	vision,	vertical	silos	
– Seamless	services	across	organizational	boundaries	
– Organizing	government	around	problems	
– Relational	state
8
• Societal	Resilience	core	concepts:	
– Local	self-organization	&	self-reliance	
– Public	value	bottom-up	
– Societalization	of	public	value	
– Government	as	co-producer,	partner,	or	sidelined	
– Community	shares,	co-operative	society
Based	on:	Van	Eijk,	2011
OPA
Bureaucratic
model
NPM
Competitive
model
NG (Post-NPM)
Interdependence
model
SR
Selforganizati
on model
Focus on State Market Network Civil society
Relation Politicians-
servants
Principals-
agents
Stakeholders-
stewards
Prosumers
Concept Public goods Public choice Public value Self reliance
Legitimacy
basis
Input: rules &
resources
Output:
products
Throughput:
process
Outcomes:
effects
Coordination Ex-ante Ex-post Ex-durante Self-
organization
Role of
stakeholders
Voters and
subjects
Customers
and
contractors
Co-producers and
partners
Prosumers,
peer to peer
Public	
Administration	
(PA)	
New	Public	
Management	
(PM)	
Network	
Governance	
(NG)	
Societal	
Resilience	
(SR)	
Paradigm	shifts?
(O)PA
NPM
NG
SR
Sedimentation	and	layering
Public		
Administration	
(PA)
New	Public	
Management			
(NPM)
Network		
Governance				
(NG)
Societal		
Resilience							
(SR)
Policy	
Results
Civic	Results
Inside-out Outside-in
Netherlands:
“Energie Akkoord:
Germany:
“EnergieWende”
Public		
Administration	
(PA)
New	Public	
Management			
(NPM)
Network		
Governance				
(NG)
Societal		
Resilience							
(SR)
Policy	
Results
Civic	Results
Inside-out Outside-in
Public		
Administration	
(PA)
New	Public	
Management			
(NPM)
Network		
Governance				
(NG)
Societal		
Resilience							
(SR)
Policy	
Results
Civic	Results
Inside-out Outside-in
logic	of	
the	organizabon
logic	of	the	
environment
societal	steering	
internal	organizabon	
role	of	civil	servants		
nature	of	polibcs
A. “Governance”	beyond	top-down	collaboration	
B. Towards	more	“societal	resilience”	
C. Reinvent	‘left	side’	values	(rule	of	law,	accountability)	
to	suit	emerging	practices	
• Rule	of	thumb:	from	A	to	B,	by	the	rules	of	B
The	transition	of	governance
Contact
prof.dr. Martijn van der Steen
Netherlands School of Public Administration (NSOB)
Erasmus University Rotterdam (EUR)
Tel: +31 641858400	
e-mail: steen@nsob.nl
@martijnvdsteen

Keynote: Complexity and Modern Governance