Ict report march2011

C A N A D A’ S H I G H -T E C H H U B

TORONTO

CANADA’S HIGH-TECH HUB: TORONTO

Executive Summary 3
1.0 Introduction 5
2.0 Emerging Tech and The City 6
2.1 Mobile Device Proliferation Will Drive Mobile Platforms and Apps 6
2.2 Digital Media Will Transform Creative Communication &
Interaction 7
2.3 Social Networking Mania Will Demand Attention & Insight 8
2.4 Additional Thoughts 8
2.5 More on the Way 9
2.6 Learn More 9

3.0 Sector Overview 10
3.1 A Statistical Overview of Toronto’s Tech Hub 10
3.2 Key Facts 10
3.3 Manufacturing Sector 12
3.4 Services Sector 12

4.0 Research and Innovation 14
4.1 Research and Innovation 14
4.2 Key Facts 14
4.3 Publication Citations 15
4.4 Patents 15
4.5 Profiles of Local Centres of Excellence 17

5.0 Talent 19
5.2 Key Facts 19
5.3 Post-secondary Education 21

6.0 Investment 22
6.1 Key Facts 22

Appendices 25
1) Map: Greater Toronto Area and
Toronto Census Metropolitan Area 25
2) Acknowledgements 26
3) Selected References 26
4) Definitions 27
5) Technology-related Organizations & Associations 28
6) of Government Support Programs/Incentives
List 31

EXECUTIVE SUMMARY
Toronto’s Information and Communications Technology (ICT) Story showing signs of moderate increases. Entrepreneurship is thriving with the number of
As one of the world’s leading ICT and media hubs, Toronto has a rich technology ICT service firms increasing by 2,000 companies (mostly smaller-sized firms) since 2002.
ecosystem with remarkable breadth and depth. Located in a major urban centre,
Toronto’s ICT cluster has been able to weather this global pressure, maintaining a
Toronto’s ICT sector thrives on the rapid innovation and introduction of new tech-
negligible drop in overall ICT employment since 2005 through an adaptive shift
nologies that stem from collaboration with a diverse range of sectors – for example,
away from traditional large enterprise to high-value, knowledge-based, small business
healthcare, education, social, cleantech, media and entertainment. The City’s ICT
jobs. Not included in these employment figures are the ICT jobs that are being created
sector is constantly evolving with impressive growth being driven by a wide array
in the emerging ICT area of interactive digital media nor the thousands of jobs that
of segments such as cloud computing, mobile platforms and applications, gaming,
are embedded in other sectors that have a high reliance on ICT, like financial services
social networking, 3D and consumer privacy and security.
and healthcare. These changes have been so rapid that much of today’s ICT job
These new ICT segments have tapped into Toronto’s established ICT subsectors of growth is hard to capture in traditional statistical measures.
communications, robotics, enterprise software, film, manufacturing and broadcast-
Positioning Toronto’s ICT sector for intense global competition will require
ing which combine to create an urban High-Tech Hub. This combination of mature
sustained effort in three critical areas:
and emerging players make Toronto the largest most dynamic, vibrant and innova-
tive hub of ICT focused businesses in Canada with over 11,500 firms (40,000 ICT 1. Research and Innovation
firms in Canada). With 6% of Toronto’s overall employment in the high tech sector, 2. Talent
the industry employs over 161,000 workers (not including the thousands employed 3. Investment
in ICT-related sectors, such as financial services). The unemployment rate for ICT
Research and Innovation
professionals is 4% (much lower than the general economy) and the need for new
Toronto-area companies and research organizations are international leaders in
talent is increasing. The diversity of Toronto’s economy means that ICT as an enabling
knowledge creation and commercialization. Toronto has a world-leading research
industry complements and fuels the other sectors in the region.
base both in academic/clinical settings (The Citizen Lab at the University of Toronto,
Similar to the experience globally, Toronto’s ICT sector has undergone major changes UHN’s Centre for Global eHealth Innovation, OCADU’s Mobile Enterprise Innovation
in the last five years. Its traditional sectors of communications, manufacturing and Centre, York University’s 3D FLIC project, Ryerson University’s DMZ, Sheridan Institute
enterprise software are in gradual recovery after the global economic downturn, of Technology and Advanced Learning) and within industry (IBM, AMD, ViXS, BCE,
and competing against the dominance of China and India as low cost centres for Ericsson and Alcatel-Lucent). The collaboration between these sectors is active, and it
manufacturing and software development. These global challenges, combined with is further accelerated by strong government support through organizations such as
the rapid decline of traditional, wired communication carriers and communication OCE, MaRS Innovation, NSERC, FedDev Ontario and Mitacs. Almost a third or 31% of the
equipment providers, have resulted in significant job losses in Toronto over the last top 100 Canadian R&D investors across all sectors are Toronto-based ICT companies.
10 years primarily in the manufacturing sub-sector, shedding more than 15,000 jobs
since 2000 while the ICT services sector employment has remained stable and is now

3

EXECUTIVE SUMMARY
Talent Investment
Toronto’s diverse ICT workforce, educational infrastructure and proximity to essential
Toronto is the largest centre for venture capital investment and accounted for an
adjacent skills are key to its competitive position. The local labour pool is broad and
increase in disbursements of 8.3% last year despite a consistent decrease in Canada-
deep enough to meet the needs of ICT employers across the range of technical and
wide total ICT venture capital deals since 2007.
creative skill sets. The Toronto ICT industry employs 30% of Canada’s ICT workforce
not including ICT workers who are employed in other industries such as financial Toronto’s combination of talent and innovation make it Canada’s leading hub for
services. The City’s ICT workforce is young - 36.4% of ICT workers are under 35 years companies and organizations in every segment of the ICT industry, in both the
of age and 61.5% are under 45 years of age; educated - 96.9% of employees have a traditional and emerging subsectors. Toronto-based firms have access to a wealth
post-secondary certificate, diploma or degree; and global - business and personal of entrepreneurial, technical and creative talent with global reach and the skills and
linkages to nearly every country of the world, solidify Toronto’s second-place ranking connections needed to do business in nearly every corner of the world. Toronto’s
on the Mosaic Index of global cities. For the third consecutive year, Toronto has been education and research institutions are second to none and are ranked not only top
named the fourth most liveable city in the world according to the Economist maga- in Canada but also top in the world. Toronto is home to over 40 organizations that
zine’s annual ranking of global cities, (February 2011, Economist Intelligence Unit.) actively support the next generation of ICT that will drive much of the job and wealth
creation in this sector in the next 5-10 years. Toronto needs to use these assets to in-
Toronto’s higher education institutions are active partners with ICT employers. Six
crease its manufacturing subsector as well as attract investment capital to the region.
Toronto colleges/polytechnics currently offer 40 programs that prepare students for
careers in the ICT industry. Toronto’s five universities offer 21 ICT-related undergradu-
ate and graduate programs. Toronto’s strength in the financial and creative industries
(36% of the workforce according to Richard Florida) is providing ICT companies with
access to key skills (design thinking, user experience, creative content, business and
economic modeling) that are a must for the next generation of ICT.

4

Headquartered in Toronto, Varicent is a leading provider of sales performance management
software and services. Organizations around the globe use Varicent’s offerings to drive
down the cost and increase the effectiveness of their incentive compensation and sales
COMPANY PROFILE - VARICENT SOFTWARE management processes. Sales organizations can report on the most up-to-date sales
information including compensation quota and goals attainment, territory coverage and sales
capacity. Varicent’s solutions meet all the needs of finance, sales, human resources and IT.
Ranked on Deloitte’s 2010 Canadian Technology Fast 50™

INTRODUCTION 1.0
This discussion paper has been prepared to provide participants at Technicity 2010 the Ontario Ministry of Economic Development and Trade (MEDT). All share a vested
with a brief overview of Toronto’s ICT sector1. It attempts to capture the salient interest in the health, wellbeing and vibrancy of Toronto’s ICT industry. It is presented
characteristics of an industry that continues to re-invent itself. as a starting point, a beginning to stimulate ideas, conversation and dialogue for
greater engagement of the many actors that contribute to the success of the industry.
It has been six years since the City of Toronto and its partners commissioned and
published the E&B study on the status of Toronto’s Information and Communication To that end, this first annual Technicity (www.technicity.ca) event provides a forum
Technology (ICT) industry. At that time (2004), the Toronto region ranked third in for key stakeholders to explore opportunities to leverage the many assets of the
North America behind the San Francisco area (including Silicon Valley) and the New Toronto region, including our talent pool, infrastructure and geographic location,
York region based on the concentration of private ICT facilities and employment. to take advantage of the increasingly important role of technology in all activities.
Since then, the Toronto region and Ontario have continued to consistently rank as It is hoped that this event will become an annual focal point for industry, academia,
the leading centres of technology and innovation in Canada and internationally. This government and other stakeholders to work collaboratively to identify synergies and
discussion paper validates that leading position. develop partnerships to facilitate economic growth and enhance competitiveness
by working together on a few key initiatives and strategies throughout the year. (For
The data in this discussion paper also illustrate and confirm the City of Toronto’s motto
instance, an initiative to develop a comprehensive sector Asset Map as a foundation
“Diversity Our Strength”. The breadth, depth and scale of the technology sector in
for trends and issues analysis.)
Toronto is tremendous. The firms in the many sub-sectors of the ICT industry within
the Toronto region conduct business locally and globally and are actively engaged Thank you for participating at the inaugural Technicity event. Your comments, input
with numerous organizations, associations, institutions and agencies. and feedback are greatly appreciated.

This paper compiles and contextualizes data that have been collected from a variety FOOTNOTE:
1
Unless otherwise noted “Toronto” refers to the Toronto CMA.
of those sources into one document to facilitate discussion about the industry in the
Toronto region. The partners who worked together to produce this document are:
the City of Toronto, MaRS Discovery District, KPMG, Toronto Region Research Alliance
(TRRA), IDC Canada, the Impact Group, the Ontario Centres of Excellence (OCE) and

“ Toronto’s diverse economy, high-quality workforce and proximity to thousands of businesses have
fuelled our growth since we started our company 25 years ago. There’s strong support from government
for technology businesses by way of attractive research and development incentives, competitive tax
structures and access to international partners. The City’s open data initiative also demonstrates
strong commitment to fostering innovation. Open data provides a wealth of opportunities to increase
efficiencies in business, government and education through the use of geographic information system
solutions. In addition, the large, highly engaged technology community fosters an ideal environment
for collaboration, which helps members achieve mutual success and strengthen Toronto’s position as a
leading innovation hub.”
Alex Miller, President, ESRI Canada 5
www.esricanada.com/english/default.asp

2.0 EMERGING TECH AND THE CITY
Toronto’s position as Canada’s leading urban centre is key to its success as an ICT On the consumer side, opportunities are exploding around gaming, music, and
North American powerhouse. Many newcomers to Canada choose to settle in Toronto socializing through the convenience of a connected device. IDC has found that SMS
first and the region welcomes more than 70,000 new immigrants annually. This usage in Canada has grown from 50% of smartphone users in 2008 to 63% in 2010,
diversity creates the foundation for a burgeoning technology cluster as more people while taking pics/video has increased from 45% to 60% over the same time frame.
commercialize innovation and develop new companies. Mobile app usage in particular has grown from a nascent market to 19% of the
population in 20103, driving an entirely new economy through mobile app stores,
There are a number of trends and areas of growth expected in Canada’s technology
making it possible for startups to create a business and realize a recurring revenue
sector over the next few years. IDC Canada predicts that Canada’s tech market as a
stream with limited investment. As of 2009, only 12-17% of respondents in an IDC
whole will grow at a Cumulative Annual Growth Rate (CAGR) of 3.6% for the period
survey said they had downloaded apps from a storefront, although this adoption
2009–2014, with the communications sector driving much of that growth. Communi-
is expected to grow quickly as the number and relevancy of apps and number of
cations will grow to C$48.5 billion by 2014, while ICT spending is projected to reach
consumers with phones supporting apps grows.
almost C$44.6 billion by 2014, spurred by growth in software and ICT services, and
small pockets of growth in hardware (ie. smartphones and media tablets). Within the Toronto’s Advantage: The mobile scene in Toronto has exploded in recent years, and
broader tech market, there are segments of the market that are growing rapidly, and will only continue to grow as Toronto attracts top-notch talent to the University of
given Toronto’s resources and talent, the city has become a hotbed for the prolifera- Toronto (U of T), which, according to the seventh annual The Times Higher Education
tion of some of these leading-edge technologies including: mobile platforms, World University Ranking, placed the highest of nine Canadian schools and 17th in
consumer privacy and security applications, digital media and social networking. the world. U of T’s Computer Science and Electrical and Computer Engineering
Following is a discussion of the key opportunities, rising corporate stars and how the program has also seen two announced start-ups in the last 6 months and multiple
city is particularly well positioned to capitalize on these growth areas. spin offs from technology initiates there. Coupled with this technology strength,
is the design and artistic talent at Ontario College of Art and Design University
2.1 Mobile Device Proliferation Will Drive Mobile Platforms and Apps
(OCADU), one of Canada’s top creative and design universities.
Smartphones will see an adoption rate of about 30% of mobile users in Canada,
or put another way, about 4.6 million devices will be installed in the market by the On the events side, Toronto’s Mobile Monday series has erupted, growing from a
end of 2010 in Canada, and that number will continue to grow in double digits small grassroots gathering at the modest Fort York Armoury, to a 500+ event, where
through 20142. With an increasing percentage of the population equipped with these investors, entrepreneurs, programmers, professional service providers, and not-for-
powerful portable devices, businesses are looking at how these tools can be used to profits meet to inspire, discuss and debate the future of mobile. The Mobile Institute,
improve efficiency and accuracy whether that be in the field with healthcare workers, located in Toronto, is also helping to educate, enable and empower organizations to
fleets, or sales staff. With improved networks in place and growing device usage, or- capture their share of the global mobile marketplace, and has hosted events such as
ganizations of all types from content owners to media companies to banks, will want Mobile Innovation Week in Toronto, which includes a MobileBiz Bootcamp geared
to start playing in the mobile/wireless space with robust products, solutions and toward mobile startups.
experiences. However, given the current economic environment, many established
Driving mobility in the city is the support from organizations such as MaRS Discovery
companies are already stretched and lack the time and expertise to develop these
District, an incubator of technology with about 300 companies in its portfolio and has
mobile solutions. Start-ups, particularly in Toronto, can play a pivotal role assisting
6 attracted $30M in investment funding last year. The Mobile Experience Innovation
organizations with their mobile strategy.

NexJ Systems Inc. is a leading provider of innovative customer-centred enterprise solutions
for the finance, insurance, and health care industries. NexJ Contact for Finance is a customer
relationship management (CRM) tool that enables customer management strategies across
COMPANY PROFILE - NEXJ SYSTEMS INC. enterprises. NexJ provides comprehensive, best practice-driven, purpose-built solutions for
the Insurance industry. NexJ eHealth solutions provide people-centred health solutions based
on global interoperability standards. The NexJ eHealth Suite allows patients and providers to

EMERGING TECH AND THE CITY 2.0
Centre (MEIC) is also playing a role as a not-for-profit organization founded in 2007 by created through newly formed companies, and two companies that have outgrown
OCADU that supports design leadership, innovation and applied research in Canada’s the space and since leased their own.
mobile and wireless industries. Extreme Venture Partners, an apps incubator, is also
Nearby, the OCADU is offering a digital media minor, which combines new age
an important player in Toronto that has invested in over 15 apps companies, mostly
digital media with traditional art and design; Humber College is offering a diploma
in the Toronto region.
in Game Programming; and George Brown’s Design institute has degree programs
Toronto’s Emerging Companies: Just a few of the emerging companies based in in advanced game and industrial design. Seneca College’s Centre for Development
Toronto in the mobile space include: FiveMobile, EndLoop Studios, Fixed Mo, Adenyo, of Open Technology (CDOT) also provides a physical and virtual environment for
Clip Mobile, XMG Studios, MiiToU, Burstn, Peraso Technologies, File Mobile, MyThum the development and research of open source software through collaboration with
Interactive, Common Enterprise, JBBMobile, and Versult Group Inc.. Seneca, the open source community, business, and other institutions like Ontario
Centres of Excellence (OCE). This has led to projects between Seneca students and
2.2 Digital Media Will Transform Creative Communication & Interaction
Mozilla, as well as the rewrite of Processing.js to HTML5 and bug fixes and tools for
Canadians are going digital: IDC has found that 42% of Canadians share pictures/
Firefox development.
photos online, 41% are gaming, 36% download music/movies, and 35% access
online newspapers4. And these numbers are only expected to grow, especially since The 3D Film Innovation Consortium (3D FLIC), a two-year academic-industry partner-
the introduction of the iPad in May 2010 in Canada and the RIM Playbook 2011 – ship that will expand capacity for 3D film production in the GTA, was announced in
which are well suited to create engaging experiences for consumers in the area of early 2010. 3D FLIC has secured over $1.4 million in funding and in-kind support from
gaming, music, movies/video, and online discovery5. With around 600,000 media the Ontario Media Development Corporation (OMDC), OCE, industry partners, and
tablets expected to sell in Canada by the end of 2010, digital media is well positioned York University.
for healthy growth. Businesses are going digital as well, and early adopters are look-
Numerous area events specializing in digital media are also helping to drive the
ing to leverage media tablets to support paperless education, C-level activities such
exchange of ideas and highlight emerging technologies. These include nextMEDIA
as reviewing presentations proposals on the fly, sales presentations with clients on-
held in Toronto in November, which has been the launching pad for the newest
site, and patient bedside care in hospitals.
products in the digital media industry since 2007. In February of 2010 an Augmented
Toronto’s Advantage: There is an intersection of both tech and art that is taking place Reality Developers Camp was hosted at the OCADU where developers could spon-
in Toronto at the upper educational level that is helping to drive the digital media taneously and democratically make suggestions, a demo or tell their own AR story.
wave in Toronto. Ryerson’s Digital Media Zone (DMZ) is providing select students Canada’s Digital Media Awards, are also held in Toronto in December and highlight
and graduates of Ryerson that are working on promising digital media projects, with Canada’s leading talent across 20 different categories. Canada 3.0 held in Stratford
a stunning fully equipped studio on the fifth floor overlooking the bustling Yonge- has also been developed to drive digital media forward nationally.
Dundas Square. Selected projects are provided access to computer and technical
Toronto’s Emerging Companies to Watch: ScreenScape, Shiny Ads, Jigsee, QuickPlay
equipment for development; advice on planning, R&D, funding, and marketing
Media, PushLife, Uken games, CognoVision (acquired by Intel), InGamer Sports,
through the StartMeUp program; and the opportunity to share ideas among other
InteraXon, and mdialog, and ARB Labs Inc., Bright Bunny, Leanin, ePresence.TV,
students of different disciplines. Since the DMZ’s official opening in April 2010, there
Phosporus Media, Cover it Live.
have been more than 80 innovators in 20 teams, 14 companies launched, 52 jobs 7

work together, across the continuum of care, to encourage health conscious behaviour and
promote wellness. NexJ is ranked among the Deloitte Technology Fast 50™, a ranking of the 50
fastest growing technology companies in Canada, based on the percentage of revenue growth
over five years. NexJ Systems’ increase in revenues of 36,128 per cent from 2005 to 2009
resulted in a fourth-place ranking.

2.0 EMERGING TECH AND THE CITY
2.3 Social Networking Mania Will Demand Attention & Insight with Harvard and Cambridge Universities, takes part in a group called the OpenNet
According to a 2009 IDC Canada consumer survey, 74% of respondents participated Initiative, or ONI, which calls attention to Internet filtering around the world.
in or posted to a social networking or community site. Clearly, social networking is
Toronto’s Emerging Companies to Watch: Sysomos, 80/20 Solutions, Pollstream,
playing an increasingly important role in how not only consumers communicate,
Vayyoo, The Cadmus, Rypple, iStopOver, MetroLeap Media, ClickAdvisor.com,
but also how Canadian organizations connect, with over 50% using it for recruiting
Teampages, MyCityLives, Bitstrips, SoapBox, and TeamSave.
employees, over 45% using it to interact with customers, and over 40% using it as
an information source when making ICT purchase decisions. Still, most don’t know 2.4 Additional Thoughts
what value social media contributes to their KPIs or bottom-line, with only 16% of A common theme connecting these growth technologies is the rise of the consumer.
businesses in 2010 in Canada having adopted social networking analytics tools, and While social networking, user-generated digital content and mobile applications have
about 50% having adopted a social networking policy. rapidly changed consumer use and perception of on-line technologies, emerging
firms are taking direct aim at the consumer with their willingness to embrace these
Toronto’s Advantage: LinkedIn has announced it will open its new Canadian office in technologies.
Toronto, which is also home to Facebook in Canada, with its offices located downtown
at the corner of Bay and Bloor in the heart of Yorkville. With two of the biggest social It’s easier than ever for a startup to target and succeed with a B-to-C business model
networking sites globally setting up their Canadian offices in Toronto, opportunities – given the growth of the Internet and the explosion of smartphones and media
for thought leadership, knowledge sharing, partnerships, and talented employees tablets that make it easy to reach consumers; the rise of freemium and software-as-
spinning off into new startups, will undoubtedly arise. Social networking will be viewed a-service business models requiring minimal capital to start and making it easier
as an important part of customer relationship management (CRM) in the coming to deliver direct at affordable prices; and the emergence of mobile storefront and
years as well, giving birth to a new area of study that Toronto’s Rotman Executive gaming economies to monetize ideas. This has led to a flip in recent years from B-to-B
Program will address with its inaugural and bleeding edge Social CRM course begin- being the leader in driving innovation, to an overwhelming number of startups now
ning November 2010. The course will look at managing customer engagement using focusing on B-to-C since there are new and more economical ways to target and
social media and CRM. monetize this market segment. Just look to the media tablet market as an example:
media tablets were introduced years ago as business devices, but never took off in
From an events perspective, Social Media Week, a global platform that connects the market. Now, with the emergence of the iPad marketed primarily as a consumer
people, content, and conversation around emerging trends in social and mobile device, this segment is seeing triple digit growth in Canada from 2010 to 2011, with
media, is held in Toronto annually, along with mesh – Canada’s Web conference. the consumer segment representing the vast majority of units shipped this year. This
Scotiabank’s Nuit Blanche is using social media to enhance its programming and consumer trend has fed back into the B-to-B market with the creation of a whole new
now has the largest facebook fan base of any cultural event in Canada. line of SMB focused applications that are “consumerized” in nature.
With the increasing use of the Internet and these social media sites, Toronto is also The consumer-focused trend is not exclusive to Toronto – it is present across Canada
taking a leadership role in the digital world with respect to consumer privacy. Re- and in other parts of the world, but it is clear here in Toronto where the sheer number
searchers from U of T’s Citizen Lab are monitoring and exposing overseas cyberspy of startups addressing the consumer makes the trend hard to ignore.
rings, including major ones in India and China. Founded in 2000, CitizenLab, along
8

Headquartered in Toronto, KineticD™ delivers comprehensive solutions that enable small and
mid-sized businesses (SMBs) to continuously back-up, restore, access, and share information
online from any location. The firm’s cloud-based services are designed to provide SMBs with
COMPANY PROFILE - KINETICD™ the same level of service and protection for irreplaceable digital assets that large enterprises
enjoy. KineticD™ helps SMBs activate their digital assets and more efficiently share and
collaborate through improved access to information.

EMERGING TECH AND THE CITY 2.0
Toronto’s tech community will continue to thrive, as it possesses an attractive combi- Clearly, the city possesses the right inputs to nurture innovative ideas, and put them
nation of talent, education/mentorship, and financial support for growth (particularly on the right track to transform into brilliant business.
in mobile apps), digital media, and social networking. Proximity to several educational
2.6 Learn More
institutions and incubators is one factor driving growth, while the support of public
Ten Canadian Mobile and Wireless Companies to Watch (May 2010, IDC # CA2TIW10)
and private sector funding, coupled with angels and some investors attracted to
Toronto’s financial hub are also helping to fuel innovation in the city. With Toronto The Coolest Stuff in Digital Media: Checking Out Ryerson’s Digital Media Zone
being home to many large organizations with deep pockets for sponsorship, there (May 2010, IDC # lcCA22315810)
is no shortage of events taking place, which at certain times of the year, can occupy
Canadian ICT 2010–2014 Forecast Summary (May 2010, IDC #CA3ES10)
one’s time almost every night of the week.
Ten Canadian Cloud Solutions to Watch (Aug 2009, IDC # CA4TIW9)
2.5 More on the Way
In addition to all of the innovation taking shape on these technological frontiers, the The Media Tablet War: Examining Competitive Strategies of Current and Expected
new iWaterfront development will reshape the way people incorporate technology Vendors in Canada (Nov. 2010, IDC # CA8CD10)
into the fabric of their living and working environments. The new $34 billion 2,000-
acre development will attract 110,000 new residents and 20,000 new jobs to the FOOTNOTES:
2
shoreline of Toronto harbour. Over the next 25 years residents will be moving into IDC Canada, Mobile Phone Tracker, 2010.
3
IDC Canada Consumer n1 Survey, 2010
fibre-connected homes that will deliver bandwidth speeds of 1 Gbps, 500 to 1,000 4
IDC Consumer Survey n2, Aug 2010, N=1,000
times faster than typical residential broadband speeds in North America today. This is 5
IDC Canada’s Media Tablet Tracker, 2010.
one of the largest urban revitalization projects in the world that will deploy leading-
edge technology in the foundational infrastructure of the buildings.

“ Two of the main advantages we have identified that were key in our decision to open a studio in Toronto
are the strong presence of quality universities and colleges offering training and education in our
field and the fact that Toronto is recognized across North America as an entertainment/cultural hub.

Developing games requires a strong involvement from different artists and performers on top of our
internal development team. With its solid reputation as an entertainment centre, being directly in
Toronto allows us to manage our relationship with voice talents, music composers, motion captor actors
with a new efficiency. Before, we needed to fly from Montreal to L.A. and Toronto to meet up with the
actors or movie directors; now, it’s almost next door. That is of great value for us.”
Cédric Orvoine, Director, Communications
Ubisoft
www.ubisoftgroup.com 9

3.0 SECTOR OVERVIEW
3.1 A Statistical Overview of Toronto’s Tech Hub 3.2 Key Facts
Toronto is home to 30% of Canada’s 40,000 ICT firms. At last count there were more • Toronto ICT companies report combined revenue of over $52 billion with $21.8
than 11,500 ICT companies operating in the Toronto CMA - 605 manufacturing firms billion in the manufacturing subsector and $30.4 billion in the services sector in
and 10,917 service firms, the majority of which have less than 50 employees. 2009.

A Primer on Statistics and Terminology • Looked at another way, service companies (including communications providers,
For the purposes of this paper, terms such as “technology hub” and ICT are software developers and consulting firms) comprise about 95% of total ICT
used interchangeably to describe this sector. The Census Metropolitan Area firms, and manufacturing companies account for about 5% of the total.
(CMA) definition of Toronto is used as the base geography. And, the focus is
• As a result, manufacturing firms are usually much larger than service firms.
classified within the sector, such as a software company and not the main
uses of this technology, such as a bank or financial institution. • There are 41 large service firms in the CMA (500+ employees) and 6 large
manufacturing firms.
Figure 1
ICT Sector is Dominated by SMB’s • In addition, 39.6% of the Top 250 Canadian ICT Companies are headquartered in
Number of Manufacturing % of Services % of Total % of Toronto.
Employees Total Total Firms Total
1-9 312 51.6 9,201 84.3 9,513 82.6 • The sector is dominated by small firms (under 100 employees). Nearly 83% have
10-49 184 30.4 1,259 11.5 1,443 12.5 fewer than 10 employees and nearly 98% have fewer than 100 employees.
50-99 59 9.8 242 2.2 301 2.6
100-499 44 7.3 174 1.6 218 1.9 • Twenty-one of the companies listed on the 2009 Profit Magazine 100 are Toronto
500+ 6 1.0 41 0.4 47 0.4 ICT companies. (Profit Magazine measures the fastest growing companies in
Total 605 100.0 10,917 100.0 11,522 100.0 Canada, ranked by five-year revenue increase).
Source: Canada Business Register, Statistics Canada, 2009

10

As the leading provider of solutions for the distribution of premium video-to-portable
wireless devices, QuickPlay’s OpenVideo platform provides the most secure and flexible way
for companies to deliver engaging multi-screen entertainment experiences. QuickPlay was
COMPANY PROFILE - QUICKPLAY MEDIA founded in 2004 and is headquartered in Toronto, with local sales offices in North America and
Europe. The company is privately held with venture funding from GMP Securities L.P, General
Catalyst, Ventures West, J.L Albright and Up Capital.

SECTOR OVERVIEW 3.0
Figure 2
Sector Breakdown by Employment Range and Revenue

Manufacturing Total
Number of Employees Revenue
1 - 9 10 - 49 50 - 199 200 to 499 500 + Subtotal ($ Millions)
333310 – Commercial and Service Industry Machinery Manufacturing 54 31 13 1 1 100 1,188
334110 – Computer and Peripheral Equipment Manufacturing 50 19 7 3 2 81 12,386
334210 – Telephone Apparatus Manufacturing 4 8 2 0 0 14 320
334220 – Radio and Television Broadcasting and 16 12 9 3 1 41 214
Wireless Communications Equipment Manufacturing
334310 – Audio and Video Equipment Manufacturing 23 5 3 1 0 32 252
334410 – Semiconductor and Other Electronic Component Manufacturing 65 38 24 8 0 135 7,402
334511 – Navigational and Guidance Instruments Manufacturing 4 2 1 1 1 9 38
334512 – Measuring, Medical and Controlling Devices Manufacturing 84 56 21 3 1 165 120
335920 – Communication and Energy Wire and Cable Manufacturing 12 13 2 1 0 28 203
SUBTOTAL 312 184 82 21 6 605 22,123

Services

417310 – Computer, Computer Peripheral and Pre-Packaged Software Wholesaler-Distributors 299 133 36 9 7 484 358
417320 – Electronic Components, Navigational and Communications Equipment and 239 116 26 5 1 387 787
Supplies Wholesaler-Distributors
417910 – Office and Store Machinery and Equipment Wholesaler-Distributors 191 90 24 7 3 315 232
511210 – Software Publishers 212 75 25 10 2 324 104
517112 – Cable and Other Program Distribution 23 10 6 2 2 43 80
517111 – Wired Telecommunications Carriers (except Cable) 40 22 6 0 2 70 1,582
517210 – Wireless Telecommunications Carriers (except Satellite) 39 12 4 2 2 59 22,010
517410 – Satellite Telecommunications 10 2 3 0 0 15 296
517910 – Other Telecommunications 110 34 15 2 2 163 343
518210 – Data Processing, Hosting and Related Services 107 40 26 4 6 183 1,091
519130 – Internet Publishing and Broadcasting and Web Search Portals 79 35 9 1 0 124 0
519190 – All Other Information Services 21 12 3 1 1 38 151
532420 – Office Machinery and Equipment Rental and Leasing 23 12 1 0 1 37 75
541510 – Computer Systems Design and Related Services 7,517 612 158 16 11 8,314 2,650
811210 – Electronic and Precision Equipment Repair and Maintenance 291 54 14 1 1 361 355
SUBTOTAL 9,201 1,259 356 60 41 10,917 30,114
TOTAL 11,522 52,237
Source: OneSource, includes all ICT companies in Toronto CMA 11

3.0 SECTOR OVERVIEW
Figure 3 Figure 4
Services sub-sector grows (Toronto CMA 2002 vs. 2009) Top 10 Canadian-owned ICT companies headquartered in Toronto,
by revenue
Company 2009 Revenues
2002 $ Millions
Rogers Communications (wireless and Internet) 7,419
Celestica 6,275
Total
Nortel Networks 4,500
Services
Softchoice 1,004
Manufacturing
Aastra Technologies 835
2009 Constellation Software 449
Compugen 350
Procom Consultants Group 340
Evertz Technologies 315
0 2000 4000 6000 8000 10000 12000
Teranet 254
Number of ﬁrms Source: Branham 300, June 2010

Source: Business Register, 2002, 2009
Figure 5
3.3 Manufacturing Sector
Top 10 highest-growth ICT companies headquartered in Toronto
• The top manufacturing sub-sector by number of firms is Measuring, Medical
and Controlling Devices with 165 firms (27% of total manufacturing sector firms) Company 2009 Revenues % Increase
but by revenue is Computer and Peripheral Equipment Manufacturing at about $ Millions 2008-2009
JumpPoint 36 170
$12.4 billion (56% of total manufacturing sector revenue).
GuestLogix 18 122
• From 2002-2009 the number of ICT manufacturing firms fell from 681 to 605. Camilion Solutions 25 103
Cyberplex 114 100
3.4 Services Sector IPICO 7 95
• The top services sub-sector companies by number of firms is Computer Systems Diversinet 8 72
Design and Related Services with 8,314 firms (76% of total firms in services HighVail Systems 21 71
sector), while by revenue the top sub-sector is Wireless Telecommunications RuggedCom 63 54
ViXS Systems 34 51
Carriers $22 billion (72% of total services sector revenue).
Enghouse Systems 78 48
• From 2002-2009 the number of service companies grew from 8,776 to 10,917 Source: Branham 300, June 2010

(a 20% increase).

• Service companies are dominating the emerging company space.

12

GuestLogix is a publically traded, globally operating company based in Toronto that has
pioneered the development and implementation of ancillary-revenue generating solutions
COMPANY PROFILE - GUESTLOGIX INC for airlines founded on its proprietary technology and hardware to enable onboard credit
transactions. GuestLogix’s AVATA-m is the airline industry’s first handheld point-of-sale
(POS) device which looks and behaves like a smartphone. The new device represents a

SECTOR OVERVIEW 3.0
Figure 6
Top 25 Internationally Owned ICT Companies with Presence in Toronto

IBM Canada
HP Canada
Siemens Canada
Microsoft Canada
Apple Canada
Cisco Systems Canada
X
erox Canada
W
ipro Technologies
O
racle Canada
Ericsson Canada
SAP Canada
General Dynamics Canada
Motorola Canada
Amdocs
A
lcatel-Lucent Canada
Fujitsu Canada
ADP Canada
Sun Microsystems of Canada
Pitney Bowes Canada
CSC
Ajilon Canada
Symantec Canada
Sierra Systems
SunGard
CA
Source: Branham 300, June 2010

13

radical departure from the traditional POS machines currently in service on most airlines. The
company is a partner to airlines around the world and its transaction technology is already the
standard retail operating platform for the airline industry.

4.0 RESEARCH AND INNOVATION
4.1 Research and Innovation: Evidence of Toronto’s strategy on research and Figure 8
innovation can be indicated by such means as expenditures in selected private and Toronto consistently accounts for approximately 30% of all
public sectors, citations in academic publications, and patents. NSERC Funding

4.2 Key Facts 2009
$17.2
Many of Canada’s Top 100 Corporate R&D Spenders have research facilities or head- $55.5

quarters in Toronto. In total, these companies account for over $2.5 billion invested $15.9
2008
in R&D in 2009 in Canada. $54.1

Figure 7 $17.1
Company R&D Expenditure ($ Millions) Industry 2007
$54.1
2009 2008 %Change
$15.4
2008-09 2006
$50.0
BCE Inc 806 983 -18.0 Telecommunications Services
TELUS Corporation 653 210 211 Telecommunications Services Toronto CMA
$14.5
IBM Canada Ltd. 556 397 40.2 Software and computer services 2005 Ontario
$47.1
Ericsson Canada Inc. 197 126 56.3 Comm/telecom equipment
Aastra Technologies Limited 86 105 -18.3 Comm/telecom equipment 0 $10 $20 $30 $40 $50 $60
Rogers Communications Inc. 81 53 52.5 Telecommunication services $ Millions
Source: NSERC,2010
CGI Group 76 54 38.8 Software and computer services
Constellation Software Inc. 74 51 45.8 Software and computer services
The Canada Foundation for Innovation (CFI) is an independent corporation created
Psion Teklogix Inc. 20.0 24.9 -19.7 Computer equipment
by the Government of Canada to fund research infrastructure. The CFI’s mandate is
ViXS Systems Inc. 19.8 19.4 2.1 Electronic parts and components
to strengthen the capacity of Canadian universities, colleges, research hospitals, and
Source: Research Infosource inc.
non-profit research institutions to carry out world-class research and technology
The following chart compares the total National Sciences and Engineering Research development that benefits Canadians.
Council of Canada (NSERC) funding awarded to Toronto university projects versus
all university projects in Ontario over a five-year period. In this comparison Toronto
accounts for approximately 30% of all NSERC funding year-after-year. NSERC aims to
make Canada a country of discoverers and innovators for the benefit of all Canadians.
The agency supports university students in their advanced studies, promotes and
supports discovery research, and fosters innovation by encouraging Canadian
companies to participate and invest in postsecondary research projects. NSERC
researchers are on the vanguard of science, building on Canada’s long tradition of
scientific excellence.
14

Dominion Voting Systems Corp. is a full-service election solutions company. The firm is
headquartered in Denver, Colorado, with offices in Dallas, Toronto, New York and California.
COMPANY PROFILE - DOMINION VOTING SYSTEMS CORP Dominion Voting Systems provides comprehensive voting solutions that emphasize security,
accessibility and transparency at every step of the elections process. Its suite of products spans
the entire spectrum of the elections industry.

RESEARCH AND INNOVATION 4.0
Figure 9 Figure 10
Toronto captures a high proportion of ICT funding from ICT Related Publications by Numbers of Publications per Country
the Canada Foundation for Innovation (CFI). (2005 - 2010)

$10.7 Italy 1569
2009
$11.7
France 1724
$0.5
2008 Japan 1728
$1.7 Toronto CMA
Total Ontario England 1876 Total Number of Publications: 34,878
$0.5
2007 Germany 1962
$2.6

$1.7 South Korea 1971
2006
$12.1 Taiwan 2043

$0.5 Canada 2075
2005
$2.5 Peoples R China 5638

0 $3 $6 $9 $12 $15 USA 8681
$ Millions
0 2000 4000 6000 8000 10000
Source: Canada Foundation for Innovation, 2010 Number of Publications
Source: Canada Foundation for Innovation, 2010
4.3 Publication Citations
The publication information is based on the Delphion Publications Search. On a 4.4 Patents
global scale, Canada produces a significant portion of all ICT-related publications. Patent protection applies in the country that issues the patent. In Canada, this pro-
Based on an analysis of English language journals in science and technology, Canada tection extends for 20 years from the date of filing. Patents are granted for products
is the third highest producer of ICT-related material. The large difference between or processes that are novel, useful, and inventive (new, workable, and ingenious). In
the number of articles published by the US and China as compared to the rest of the this way, patents serve as a reward for ingenuity.
world can be linked to the corresponding difference in population. When compared
Patents are vital resources for businesses, researchers, inventors, academics, and others
on a per-capita basis, Canada ranks 2nd.
who need to keep abreast of developments in their fields.

Patents are also an important means of sharing know-how, because each patent
document describes a new aspect of a technology in clear and specific terms and is
available for anyone to consult.

Eighteen months after a patent application is filed, the document is made public in 15
order to promote the sharing of knowledge.

From voter lists and tabulation technologies to election management tools and reporting
systems, Dominion offers a complete product range for each stage of the electoral process.

In Canada, a patent is given to the inventor who first files an application. It’s therefore
wise to file as soon as possible after completing an invention because someone else
may be on the same track.

The patents are grouped into 15 subject areas, namely Artificial Intelligence, Circuit
Design, Control, Digital Media, Digital Signal Processing, Informatics, Information
Theory, Information Technology Security, Neurosciences, Optics, Radio and Frequen-
cies, Robotics, Software Development, Telecommunications, and Web Applications.

In order to choose comparator cities for a city-level analysis, the top 10 publishing
cities were compared with Toronto based on the number of patents filled at the
United States Patent and Trademark Office during the five-year study period. Com-
parator countries were chosen for their prominence in the ICT sector. Specifically 17
countries, namely the United States, Japan, South Korea, Germany, Taiwan, Canada,
Sweden, France, Israel, Finland, Spain, India, Singapore, Australia, China, Italy and
the Netherlands, were compared based on the number of patents each country filed
between 2005 and 2010.

Figure 11
Canada ranks 6th in the world in terms of ICT-related Patents
(2005 - 2009)
Finland 4,799

Israel 4,829

France 9,114

Sweden 11,454

Canada 14,436

Taiwan 17,474

Germany 23,629

South Korea 26,239

Japan 106,180

USA 222,217
16 0 50000 100000 150000 200000 250000
Number of Patents Source: US Patent & Trademark Office, 2010

Diversinet Corp. provides the health care industry with total application solutions that securely
connect people with their health care information providers and payers - anyway, anytime
and anywhere. Founded in 1997, the company has invested $80 million in its core technology
COMPANY PROFILE - DIVERSINET CORP. platform and has built a sizable patent portfolio. Based in Toronto, Diversinet has an office
in Boston, as well as representatives in London, the Asia Pacific region and Latin America.
Diversinet’s end-to-end MobiSecure® platform offers secure, cost-effective, convenient

RESEARCH AND INNOVATION 4.0
4.5 Profiles of Local Centres of Excellence OCAD Mobile Experience Innovation Centre
Toronto is a hotbed of research and innovation in the ICT sector. Toronto-area The Mobile Experience Innovation Centre (MEIC) at the Ontario College of Art and
companies and research organizations are international leaders in knowledge Design (OCAD) University is a critical broker in the Toronto region’s advancing,
creation and exploitation. Here are a few examples: diverse mobile sector.

Supported by the Government of Ontario’s Media Development Corporation, MEIC
The Citizen Lab at the University of Toronto
connects and leverages ideas, expertise and funding across institutions and industry
Based at the Munk School of Global Affairs, University of Toronto’s Citizen Lab is an
on design-rich R&D projects. Some 30 MEIC members and project partners cover the
interdisciplinary laboratory which combines its focus on advanced research and
spectrum from global IT, media and gaming companies to start-ups and university
development with digital media, global security, and human rights. It was established
and college labs.
in 2000 by Professor Ronald Diebert. Involving multiple disciplines – political science,
sociology, computer science, engineering, and graphic design – and employing a One MEIC project brought together IBM’s Markham-based innovation division and
pioneering ‘fusion’ methodology that combines technical reconnaissance, field inves- OCAD University to envision the future of mobile and web interfaces, applications
tigations, and data mining, analysis, and visualization, it performs advanced research and hardware. The collaboration is to conceive interactive, collaborative technologies
and engages in development that monitors, analyzes, and impacts the exercise of that are tailored to different types of teachers and students in a classroom of the
political power in cyberspace. Its collaborative partners are leading-edge research future. The resulting concepts range from mobile device applications to a website for
centres, organizations, and individuals around the globe. collaborative learning to table hardware that enables document sharing. Tentacles,
another MEIC project, involves OCAD University, York University and Canadian Film
The Lab’s ongoing research network includes the Information Warfare Monitor,
Centre laboratories. It is a unique, multi-player application developed for the Apple
Opennet Asia, and the OpenNet Initiative (ONI). Harvard and Cambridge universities
iPhone and iPod Touch. Source: http://www.trra.ca/en/profiles/meic.asp
also take part in the ONI group. While Harvard researches legal aspects of Internet
censorship and Cambridge organizes activists in censored countries to do research, IBM Toronto Software Lab and Ontario Cancer Institute (UHN)
Toronto takes on the technical research. The ONI receives funding from several major IBM’s worldwide software business is fuelled by Canada’s largest software develop-
US foundations that promote peace and democracy. In addition, the Citizen Lab has ment facility. With over 2,500 employees, the IBM Toronto Software Lab is the largest
received funding from the New York-based Open Society Institute. The Citizen Lab de- R&D arm within IBM Canada and the third largest software lab worldwide. The Lab
veloped the Psiphon censorship circumvention software. Psiphon Inc., a privately held partners with research institutions such as the Ontario Cancer Institute at University
Canadian corporation headquartered in Toronto, was then established in 2008 for the Health Network (UHN) and the University of Toronto to recruit highly skilled graduates
commercialization of the software content delivery. The Lab continues to provide ser- and develop innovative partnerships.
vices for the open source development for the company through the Psi-Lab project.
Source: http://citizenlab.org/about/ Founded in 1967, the Lab benefits from a dynamic mix of experienced professionals
and young employees; about half of all employees are in the first five years of their
careers. Uniquely, the Toronto Lab has worldwide mission responsibility for a broad
cross-section of IBM’s global products. These include leading-edge products such as
WebSphere, e-commerce and DB2 information management technology. The Lab 17
develops these products for clients around the world.

application solutions to meet rapidly growing needs for safe, on-the-go storage and exchange
of personal health information. All major mobile platforms are supported. The company uses
advanced technologies to support such applications as personal health record creation and
storage, encrypted data communication, secure faxing of health information summaries, and
text messaging between patients and their providers and payers.

Developing strong links to the region’s world-class research institutions is an integral For this industry leader, the best place to be is Toronto, not southern California. The
part of IBM Canada’s business plan. Established in 1990, The Centre for Advanced company relies on the superb talent emerging from local universities and colleges
Studies allows IBM to collaborate with academic and government partners on projects such as the University of Waterloo and the Sheridan Institute of Technology and
of mutual interest. Each year, the Centre hosts about 150 faculty members and 60 Advanced Learning. Toronto’s rich history of digital media leadership, tax incentive
graduate students from some 50 universities around the world. In 2006, the 12 found- programs such as the federal government’s Scientific Research and Experimental
ing universities and IBM Canada were awarded the Natural Sciences and Engineering Development tax credit, and investments made by the provincial government in
Research Council of Canada’s (NSERC) Synergy Award for their outstanding model digital media R&D are strong advantages for the development of the company.
of collaboration. Because of the success of the Centre, over 15 IBM labs and research
Side Effects is harnessing the strength of both the Sheridan Institute of Technology
facilities around the world have opened their own Centres for Advanced Studies
and Advanced Learning, and the University of Waterloo.
modeled after the one here.
Source: http://www.trra.ca/en/profiles/sideeffectssoftware.asp
Source: http://www.trra.ca/en/profiles/IBM.asp

Side Effects Software, Sheridan Institute and University of Waterloo
Side Effects Software is one of Hollywood’s top developers of 3D animation and
visual effects software. Its lead product, Houdini, has been used in over 250 feature
films including nine of the last 11 films to win the Academy Award® for best visual
effects. Based in Toronto, the company has received two Academy Awards® for
scientific and technical achievement. Examples of their technology are apparent in
the Spiderman film series, the Harry Potter series, as well as The Matrix and the Lord
of the Rings trilogies.

18

With operations in North America and Europe, Adenyo provides mobile marketing software
solutions that simplify the delivery of highly targeted, interactive and engaging mobile
content and maximize customer retention and brand awareness. The portfolio of services
COMPANY PROFILE - ADENYO spans Predictive Analytics, Mobile Websites & Applications, Mobile Messaging Campaigns and
Mobile Advertising, providing customers a range of innovative and compelling ways to engage
customers. Adenyo’s services integrate with traditional marketing and advertising campaigns

TALENT 5.0
5.1 Toronto’s diverse ICT workforce and educational infrastructure are key to its
competitive position. The local labour pool is broad and deep enough to meet the
needs of ICT employers across the range of manufacturing and service sub-sectors.

5.2 Key Facts
Toronto ICT organizations employ over 161,000 workers – 56.4% of all ICT workers in
Ontario and 30% of all ICT workers in Canada. This figure does not include ICT workers
who are employed in other sectors, such as financial services.

Figure 12
Employment by Industry Sector in Toronto
Utilities 15.9

Arts, Entertainment and Recreation 66.7

Real Estate, Rental and Leasing 81.3

Public Administration 97.5

Information and Cultural Industries 108.0

Administration and Support, Waste Management 125.4

Wholesale Trade 128.7

Transportation and Warehousing 154.9

Accomodation and Food Services 157.1

Information and Communication Technology 161.5

Education Services 187.8

Finance and Insurance 232.3

Health Care and Social Assistance 256.5

Professional, Scientific and Technical Services 303.7

Retail Trade 317.0

Manufacturing 342.0

0 50 100 150 200 250 300 350
Number of Employees (thousands) Labour Force Survey (LFS), 2009 19

in order to deliver a message tailored to the right audience, on the right device and at the right
time. A pioneer in the mobile space since inception in 2005, Adenyo has delivered thousands
of successful campaigns and is the trusted partner of the world’s leading agencies, enterprises
and communications providers.

5.0 TALENT
• Figure 13 captures ICT-related occupations in other sectors which total over Figure 14
89,000 employees. ICT Services Employment is Increasing

• The sector’s employment rate is 95.9% (i.e. only 4.1% unemployment rate) in 200
2009, less than half of Toronto’s overall rate of 9.4%.

• Average ICT wages of $64,725 are 6.6% above the Toronto wage average.
150
• The ICT sector has a young workforce – 36.4% of ICT workers are under 35 years
of age and 61.5% of the ICT workforce is under 45 years of age.

Thousands
Total
• 50.2% of the ICT workforce is in the prime management age group (35 to 54 100
Services
years of age). Manufacturing

• The sector has high levels of educational attainment: 96.9% of employees have
50
a post-secondary certificate, diploma or degree, compared with 88.9% for the
general labour force.

• The labour force is internationally minded, with business and personal linkages 0
to nearly every country of the world. 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
Source: Total Employment (LFS) 2010
Figure 13
ICT-related Employment in Various Sectors
Occupation - National Occupational Classification for Statistics 2006 C07 Computer and information systems professionals % of Canada
Toronto CMA Canada
Total Labour Force 89,755 307,685 29.2%
334 Computer and electronic product manufacturing 2,455 8,020 30.6%
335 Electrical equipment, appliance and component manufacturing 115 715 16.1%
336 Transportation equipment manufacturing 545 2,400 22.7%
485 Transit and ground passenger transportation 120 375 32.0%
516 Internet publishing and broadcasting 145 450 32.2%
517 Telecommunications 2,580 8,210 31.4%
518 Internet service providers, web search portals, and data processing services 1,120 3,330 33.6%
519 Other information services 315 955 33.0%
524 Insurance carriers and related activities 2,570 9,405 27.3%
541 Professional, scientific and technical services 40,865 138,550 29.5%
611 Educational services 1,425 9,705 14.7%
911 Federal government public administration 550 14,790 3.7%
912 Provincial and territorial public administration 1,795 10,525 17.1%
20 913 Local, municipal and regional public administration 950 3,995 23.8%
Source: Statistics Canada 2006
As the leading provider of solutions for the distribution of premium video-to-portable
wireless devices, QuickPlay’s OpenVideo platform provides the most secure and flexible way
for companies to deliver engaging multi-screen entertainment experiences. QuickPlay was
COMPANY PROFILE - QUICKPLAY MEDIA founded in 2004 and is headquartered in Toronto, with local sales offices in North America and
Europe. The company is privately held with venture funding from GMP Securities L.P, General
Catalyst, Ventures West, J.L Albright and Up Capital.

TALENT 5.0
5.3 Post-secondary Education Figure 15
Universities Computer Science Enrolment in Toronto Universities is declining
Toronto is home to five prominent universities. The largest three, University of Toronto,
York University and Ryerson University offer a total of 21 ICT-related programs. During
the 2008/2009 school year over 3,700 students enrolled and over 1,300 degrees 2009 2051
conferred at the undergraduate and graduate levels in ICT-related programs.
2008 2173
Toronto universities attract world renowned researchers with expertise that span the 2007 2238
entire spectrum of ICT and related technologies. In total, there are over 470 faculty
2006 2432
members involved in teaching and research positions in these programs and lead
2005 3163
more than 40 ICT-related research groups. Two newer universities – Ontario College 0.0 0.4 0.8
0.2 0.6 1.0

of Art and Design (OCAD) University and the University of Ontario Institute of Tech- 2004 3634
nology (UOIT) are emerging to deliver several niche ICT-related programs, in mobile, 2003 4561
cryptology and security, and game development.
2002 4884
In The Times Higher Education-QS World University Rankings in 2010, U of T ranked 2001 4633
13th in the world for Engineering and Information Technology.
2000 3912
Source: MTCU, 2009
Colleges 0 1000 2000 3000 4000 5000
Figure 16
Toronto is home to six colleges that offer ICT-related programs. Seneca College, Overall Enrolment in Universities is increasing.
Humber College, Centennial College, Sheridan College, Durham College and George Technology is being incorporated into other disciplines
Brown College offer a combined 40 programs that prepare students for careers in
2009 132,011
the ICT industry. Toronto’s college programs are exceptionally popular, drawing
2008 127,981
over 2,600 first year students in the 2008/2009 school year. In addition, the schools
granted a combination of over 1,000 ICT-related degrees, diplomas, and certificates 2007 125,176

in the same year. 2006 123,595

2005 121,358
Key Facts
• Post-secondary enrolments in Computer Science are falling in Toronto, as they are 2004 115,135

throughout Canada. However, curriculums are in transition and more technolo- 2003 109,227
gy-related content is becoming increasingly integrated into converging fields of 2002 94,011
study such as Finance and Life Sciences. This trend is masked by these statistics.
2001 85,894
• In addition, demand for ICT Skills and labour is high and growing across Canada. 2000 82,396
Between 2008 and 2015 Canadian employers will need to recruit around 126,400 21
0 30000 60000 90000 120000 150000
to 178,000 ICT workers, an average of 15,795 to 22,345 per year. (Source: ICTC). Source: MTCU, 2009

6.0 INVESTMENT
Toronto is Canada’s investment capital for companies in the ICT sector. Figure 17
Toronto has led Canada’s major cities in Venture Capital Investments
6.1 Key Facts
Toronto ICT VC disbursement increased 8.3% last year whereas, the Canada-wide Toronto $725,279,790
total disbursement on ICT venture capital deals has dropped steadily since 2007. ICT
Calgary $50,696,400
venture capital investment across Canada has declined considerably, but Toronto
remains a stronger environment for VC investment compared with other CMAs. Kitchener $102,258,360

Montreal $350,902,710

Vancouver $382,587,080

Ottawa-Gatineau $673,208,380

0 100 200 300 400 500 600 700 800
Total funds 2005 to 2009 (millions)
Source: Thomson Reuters, 2010
Figure 18
ICT VC Deals by CMA, 2005 to 2009

300
Toronto
Calgary
250 Kitchener
Montreal
200 Vancouver
$ Millions

Ottawa-Gatineau

150

100

50

0
2005 2006 2007 2008 2009

22

Uptime software inc. is a privately held corporation founded in 2001 and headquartered
in Toronto. With over 700 clients in 32 countries, Uptime is a premier provider of systems
management software for virtual server monitoring and physical server monitoring, capacity
COMPANY PROFILE - UPTIME SOFTWARE INC. planning, and service and application monitoring. Uptime delivers deep server monitoring
for mid-enterprises by simplifying the management of virtual, physical and cloud resources

INVESTMENT 6.0
Figure 19
Most VC Investment is at later stages of company growth
2005 2006 2007 2008 2009 Grand Total
Seed - $7,500,000 - - $1,916,000 $9,416,000
Startup $29,281,640 - $11,383,000 $17,750,000 $1,986,400 $60,401,040
Other Early Stage $31,807,320 $60,992,030 $33,160,560 $10,300,000 $10,066,000 $146,325,910
Expansion $75,620,320 $71,372,300 $203,928,700 $67,342,100 $89,373,420 $507,636,840
Other Stage $1,500,000 - $1,500,000
Grand Total $138,209,280 $139,864,330 $248,472,260 $95,392,100 $103,341,820 $725,279,790
GTA ICT – Venture Capital by Investment Stage – Amount Disbursed

• Software companies and Communications and Networking companies have Figure 20
received the most consistent investment in recent years, whereas investment in More VC funds have been invested in Software companies
Electronics and Computer Hardware companies and Medical Devices and Equip- than any other ICT category
ment companies has dried up considerably. 2005 2006 2007 2008 2009 Grand
Total
• Within the last five years, OANDA Corporation had the largest VC deal in the To-
Communications 5 2 2 6 15
ronto ICT sector. Specializing in online currency trading, OANDA received $104.5
and Networking
million in 2007 from a consortium of investors. The second largest deal went to Electronics and 3 3 1 1 8
Varicent Software, a maker of sales performance management software, which Computer Hardware
received $35 million from a consortium in 2009. Internet Focus 1 7 9 11 8 36
Medical Devices 2 1 4 7
and Equipment
Medical/Biotech Software 2 1 1 1 5
and Information Services
Other IT Services 2 2
Other Technologies 1 1
Semiconductors 2 2 1 1 6
Software 5 11 12 18 16 62
Grand Total 6 33 32 34 37 142
GTA ICT - VENTURE CAPITAL BY INDUSTRY – NUMBER OF DEALS

23

and applications with a single tool. Uptime also helps solve difficult virtualization challenges,
including identifying virtualization candidates, optimizing VM density and ensuring end-user
performance. uptime’s proactive capabilities include outage avoidance and automated healing.

6.0 INVESTMENT
• While VC levels are not where they once were, public sector investment and Figure 21
angel investors are filling this capital gap to some degree. Currently public sector More Toronto ICT companies have been the hunted rather than the
investment avenues available to Toronto ICT companies include:
hunters

• The Ontario Emerging Technologies Fund – a $250 million program that
41
matches VC and private investments in technology-focused companies 2009
57 Toronto ICT Companies Acquired
(Source: Ontario Ministry of Research and Innovation)
Aquisitions By Toronto ICT
56 Companies
• Ontario Centres of Excellence – A provincially funded program focused on 2008
promoting the commercialization of research, which invested $25.8 million 61

and leverage an additional $40.1 million to support research, commercial- 81
ization, and talent projects in 2009. (Source: Ontario Centres of Excellence 2007
90
Annual Report)
69
• Ontario Media Development Corporation – a provincial agency that pro- 2006
96
motes and supports the media cluster with direct and leverage investments
and through tax credits. (Source: OMDC website) 67
2005
78
• In the area of M&A, the ICT sector in Toronto has experienced significantly less
activity over the last several years. 0 81 20 40 60 80 100
Number of Deals Source: Capital IQ, 2010
• Between 2005 and 2009, the total disclosed value of all acquisitions by Toronto
ICT companies was $9.2 billion. In contrast, acquisitions of Toronto ICT companies
amounted to $26.2 billion

“ Access to financial services clients helped me keep my focus here. Moreover, access to resources
(current and future employees), keeps me from moving away from Toronto. The wealth of university
students situated in Toronto is a major advantage. Though a lot of offshoring is taking place, the
decision makers still reside in major metro cities like Toronto.”
Nishchal Bhalla
Founder, Security Compass
24
www.securitycompass.com

APPENDICES

Greater Toronto Area and Toronto Census Metropolitan Area
Appendix 1

25

APPENDICES
Appendix 2 Appendix 3

Acknowledgements Selected References
Branham 300 (June 2010). Canada’s ICT Industry: A National Perspective. www.branham300.com
Rob Berry, Manager, Sector Partnerships, Economic Development & Culture, City of Toronto Canada Foundation for Innovation www.innovation.ca/en
Vasudave Daggupaty, Senior Advisor, Ministry of Economic Development & Trade Capital IQ www.capitaliq.com/main.asp
Dave Findlay, Director, ICT, Toronto Region Research Alliance (TRRA) City of Mississauga Economic Development (2005). Mississauga: A Leading Canadian ICT Cluster
Ron Freedman, Co-Founder, The Impact Group (2005)
Moran Friedman, Analyst, Toronto Region Research Alliance (TRRA) E&B Data (2004). Greater Toronto Information and Communications Technologies (ICT) Industry
Dr. Cindy Gordon, CEO & Founder, Helix Profile.
Krista Jones, Practice Lead, IT, MaRS Discovery District IBM Global Business Services (2007). Global Investment Trends and Toronto’s Competitive Position-
John MacRitchie, Regional Director, Central Region, Ontario Centres of Excellence ing in the ICT Sector
Joe Mazzei, Senior ICT Advisor, Economic Development & Culture, City of Toronto Information and Communications Technology Council (ICTC) www.ictc-ctic.ca/en
David T. McLean, Manager, Market Analytics, KPMG Information and Communications Technology Council – ICTC. Outlook for Human Resources in
Randy McLean, Manager Strategic Growth, Economic Development & Culture, City of Toronto the Information and Communications Technology Labour Market, 2008 to 2015, Summary Report
Earl Miller, Director, Strategic Partnerships, MaRS Discovery District Information and Communications Technology www.ictc-ctic.ca
Krista Napier, Senior Analyst, IDC Canada National Sciences and Engineering Research Council of Canada (NSERC)
Ned Sabev, Policy and Research Consultant, City of Toronto www.nserc-crsng.gc.ca
Dr. Karen Sievewright, Director, Research, Toronto Region Research Alliance (TRRA) OECD, (2005). New Perspectives on ICT Skills and Employment. DSTI/ICCP/IE(2004)10/FINAL
Usha Srinivasan, PhD, Director of Market Intelligence Market Readiness Program, OneSource – www.onesource.com
MaRS Discovery District Ontario Ministry of Training, Colleges and Universities (MTCU) www.edu.gov.on.ca/eng/tcu
Paul Swinwood, CEO, Information and Communications Technology Council (ICTC) PROFIT (2009). PROFIT100 – Canada’s fastest-growing companies. Toronto: Rogers Media.
Michael H. Williams, General Manager, Economic Development & Culture, City of Toronto Research InfoSource www.researchinfosource.com
Statistics Canada, (2001). Information and Communications Technologies in Canada. Catalogue
No. 56-506-XIE
Statistics Canada, (2008). Definitions and Concepts Used in Business Register. Retrieved from
http://www.statcan.gc.ca/ads-annonces/61f0040x/index-eng.htm
Statistics Canada (2009). Canada’s Business Register.
Thomson Reuters www.thomsonreuters.com
US Patent and Trademark Office www.uspto.gov

26

APPENDICES
Appendix 4

Definitions Sources:
Information and Communications Technologies (ICT) Statistics Canada, (2008). Definitions and Concepts Used in Business Register. Re-
trieved from http://www.statcan.gc.ca/ads-annonces/61f0040x/index-eng.htm
The term “information and communications technologies” (ICT) is used to describe
both the fast-paced, new growth industrial segments of the economy, as well as the Statistics Canada, (2001). Information and Communications Technologies in Canada.
ongoing introduction of new technologies that promote the information society Catalogue No. 56-506-XIE
(Statistics Canada, 2001). The ICT sector has an increasing importance in the global
OECD, (2005). New Perspectives on ICT Skills and Employment. DSTI/ICCP/IE(2004)10/
economy and has a growing impact on the organization of economic activity. How-
FINAL
ever, capturing the importance and impacts of ICTs is not always straightforward.
Measurement problems are complicated further by an often unclear terminology,
Venture Capital Terms
combined with the existence of a multiplicity of definitions (new economy, e-econ-
Early Stage
omy, ICT sector, etc.), while analytical results vary according to the precise definition
Seed: A developing business entity that has not yet established commercial opera-
adopted (OECD, 2005).
tions and needs financing for research and product development.
Statistics Canada defined the ICT sector in 2001 as “the combination of manufactur-
Start-up: A business in the earliest phase of established operations and needs capital
ing and services industries, which electronically capture, transmit, and display data
for product development, initial marketing and other goals.
and information.”
Other early stage: A firm that has begun initial marketing and related development
Manufacturing industries in the ICT sector include establishments that manufacture
and needs financing to achieve full commercial production and sales.
products intended to fulfill information processing and communications functions
including transmissions and display, or use electronic processing to detect, measure, Late Stage
and/or record physical phenomena, or to control a physical process. Expansion: An established or near-established company that needs capital to expand
its productive capacity, marketing and sales.
The process of the ICT services industries must be intended to enable the function of
information processing and communication by electronic means. Acquisition/Buyout: An established or near-established firm that needs financing to
acquire all or a portion of another business entity for growth purposes, such as an
The 2001 Statistics Canada definition used 1997 North American Industry Classifica-
Acquisition for Expansion Financing.
tion System Codes (NAICS). However, there are more recent classifications systems
available, so in order to be able to take advantage of these changes, concordances Turnaround: An established or near-established company that needs capital to ad-
were developed among the 1997 NAICS, 2002 NAICS, and 2007 NAICS. dress a temporary situation of financial or operational distress.

Concordances were required because the available data are based on the 2002 Other stage: Includes Secondary Purchase, or the sale of portfolio assets among
and 2007 NAICS. One additional issue had to be taken into account, and it was that investors, and working capital.
27
Statistics Canada definition is based on five-digit NAICS codes, whereas the Census
data is only coded to four-digits. To address this limitation, the Business Register
(which provides CMA data at the six-digit level) establishments were used as a proxy
to determine if it made sense to include some of the industries in our definition. (See
map in Appendix 1 for a detailed explanation of CMA boundaries.)

APPENDICES
Appendix 5

Technology-related Organizations & Associations
Toronto Region Acronym Website
1 AfterEffects Toronto http://www.aeto.ca/
2 Centre for Social Innovation http://socialinnovation.ca/contact
3 CIPS Toronto Section http://www.cipstoronto.ca/
4 CITO - Centre for Communications and Information Technology http://www.cito.ca/
5 Demo Camp http://democamp.com/
6 Digital Arts & Technology Association DATA http://www.datato.ca/
7 Flash In the Can http://www.fitc.ca/
8 FlashinTO http://www.flashinto.com/
9 Greater Toronto Area Linux User Group http://gtalug.org/wiki/Main_Page
10 Innovation Synergy Centre (Markham) ISCM http://www.iscm.ca/
11 International Association of Business Communicators IABC www.toronto.iabc.com
12 IT Toronto http://www.linkedin.com/groups?gid=96438&mostPopular=
13 Knowledge Media Design Institute KMDI http://www.kmdi.utoronto.ca/
14 Learning Enrichment Foundation LEF http://www.lefca.org/
15 Liberty Village http://www.lvbia.com/footer/contact.asp
16 MaRS Discovery District MARS http://www.marsdd.com/MaRS-Home.html
17 Media Awareness Network http://www.media-awareness.ca/english/
18 Mediacaster Magazine http://www.mediacastermagazine.com
19 MESH Conference MESH http://www.meshconference.com/
20 Mississauga Technology Association MTA http://www.mississaugatech.com
21 Mississauga Ubuntu MeetUp http://tech.groups.yahoo.com/group/mumu-ca/
22 Mobile Developer & Designers of Toronto http://www.facebook.com/group.php?gid=59283678804
23 Mobile Experience Innovation Centre MEIC http://www.meic.ocad.ca/
24 MobileMonday Toronto http://www.mobilemondaytoronto.com/
25 Society of Cable Telecommunications Engineers SCTE http://www.scte-ontario.com/
26 Start Up North http://www.startupnorth.ca/
27 The Mobile Institute http://mobileinstitute.ca/contact-us.php
28 TOJam TOJam http://www.tojam.ca
29 TORCHI – Toronto Region – Computer Human Interaction http://www.torchi.org/
30 Toronto Asterisk Users Group http://taug.ca/
31 Toronto Board of Trade - ICT Committee TBoT http://www.bot.com/
32 Toronto Business Development Centre TBDC http://www.tbdc.com/
33 Toronto ColdFusion User Group http://www.cfugtoronto.org/
28 34 Toronto Digital Marketing Professionals http://www.dmpa.ca/welcome.html
35 Toronto Flex http://www.torontoflex.com/torontoflex/index.html#
36 Toronto Interactive Marketing Association TIMA www.torontoima.ca
37 Toronto Java users group TJUG http://199.246.31.75/
38 Toronto Regional Research Alliance TRRA http://www.trra.ca/en/
39 Toronto Society for Technical Communication STC Toronto http://www2.stctoronto.org/
40 Toronto Spin http://www.torontospin.com
41 Toronto Talks www.torontotalks.org

APPENDICES

42 Toronto Wireless Group TORWUG http://torwug.org/
43 What’s Your Tech.ca WYT http://whatsyourtech.ca
44 York Technology Association YTA http://yorktech.ca/

Other: Ontario + Canada Acronym Website
1 Acetech Acetech http://www.acetech.org/
2 Association of Internet Marketing and Sales AIMS http://www.aimscanada.com/
3 Association of Professional Computer Consultants APCC www.apcconline.com
4 BitNet http://www.bitnet.ca/
5 Canadian Digital Media Network CDMN http://www.cdmn.ca
6 CABiNET http://www.cabinet-business-network.ca/about.shtml
7 Canada’s Technology Triangle CTT http://www.techtriangle.com/
8 Canadian Advanced Technology Alliance CATA http://www.cata.ca/
9 Canadian Coalition for Tomorrows ICT Skills CCICT http://www.ccict.ca/
10 Canadian Information Processing Society CIPS http://www.cips.ca/
11 Canadian Information Technology Providers CITPA http://citpa.ca/index.php
12 Canadian Instituted for Advanced Research CIFAR http://www2.cifar.ca/
13 Canadian Interactive Alliance CIA http://ciaic.ca/
14 Canadian Standards Association CSA http://www.csa.ca/cm/home
15 Canadian Women in Communications CWC http://www.cwc-afc.com/home.cfm
16 Candian Wireless Telecommunications Assn CWTA http://www.cwta.ca/
17 CATA WIT (Women in Technology CATA WIT http://www.catawit.ca
18 Communitech http://www.communitech.ca/en/
19 CIO Association of Canada www.ciocan.ca
20 Entertainment Software Association of Canada ESA http://www.theesa.ca/
21 Health Technology Exchange HTX www.htx.ca
22 icanada http://www.cata.ca/
23 Information Communication & Technology Council ICTC http://www.ictc-ctic.ca/en/Default.aspx
24 Information Technology Association of Canada ITAC http://www.itac.ca/
25 Infotech London http://www.infotechlondon.com/home/
26 Interactive Ontario IO http://www.interactiveontario.com/
27 International Game Developers Association IGDA www.igda.org
28 National Association of Computer Consulting Businesses Canada NACCB www.naccb.ca
29 Northwestern Ontario Technology Association NOTA http://www.nota.ca/
30 Networked Vehicle Association NVA www.networkedvehicle.org
31 Ontario Library & Information Technology Association OLITA http://www.accessola.com/olita/bins/content_page.asp?cid=64-564 29
32 Ontario Centre for Environmental Technology Advancement OCETA http://www.oceta.on.ca/
33 Ontario Technology Corridor http://www.ontariotechnologycorridor.com//
34 Ontario Workforce Shortage Coalition http://workforcecoalition.ca/
35 Ottawa Centre for Research and Innovation OCRI http://www.ocri.ca/
36 Ottawa Clean Tech http://www.ottawacleantech.com
37 Ottawa Med Tech http://www.ottawamedtech.com
38 Sault Ste. Marie Innovation Centre SSMIC http://www.ssmic.com/

APPENDICES
39 Society of Internet Professionals SIP http://www.sipgroup.org/
40 Software Process Improvement Network SPIN http://www.torontospin.com/torontospin/default.shtml
41 The Learning Partnership TLP http://www.thelearningpartnership.ca/
42 Wired Women WW http://www.wiredwoman.com/
43 Tech Alliance of Southwestern Ontario www.techalliance.ca

Of Interest Acronym Website
1 Alberta ICT Council www.infoport.ca
2 Backbone http://www.backbonemag.com/
3 Computer dealer news http://www.itbusiness.ca/IT/client/en/CDN/Home.asp
4 Destiny Sault Ste. Marie http://www.destinyssm.com/index.cfm?fuseaction=content&PageID=1030&PageCategory=12
5 Innovators Alliance IA http://www.innovators.org/index.php
6 Infoport www.infoport.ca
7 IT 360 http://www.it360.ca/
8 IT Career Guide http://www.itcareerguide.com/index.asp
9 IT World http://www.itworldcanada.com/
10 Quebec Technology Association AQT www.aqt.ca
11 Strategy Institute http://strategyinstitute.com/dsp_about.php
12 International Institute of Communications IIC http://www.iic-canada.ca/english/index.cfm
13 Canadian Network for Innovation in Education CNIE http://www.cnie-rcie.ca/?q=node
14 Colleges Ontario Network for Industry Innovation CONII http://www.conii.ca/
15 nGen Niagara Interactive Media Generator http://ngen-niagara.com/en/content/home/index/
16 Centre for Development of Open Technology http://cdot.senecac.on.ca/
17 Endeavour Volunteer Consulting for Non-Profits http://www.endeavourvolunteer.ca/
18 SecTor - Security Education Conference http://www.sector.ca/
19 The Design Exchange http://www.dx.org/
20 The NewPath Network http://www.newpathnetwork.org/
21 Ontario Society of Professional Engineers http://www.ospe.on.ca/index.asp
22 Professional Engineers of Ontario http://www.peo.on.ca/
23 ACT Canada - The Stakeholder Association http://www.actcda.com/
24 Clean Tech Corner http://www.cleantechcorner.com/
25 One Degree CNMA http://www.onedegree.ca/aboutus.html
26 Canadian New Media Awards http://www.nextmediaevents.com/cnma/

New Canadian Acronym Website
1 Society of Canadian Women in Science and Technology (BC-based) SCWIST http://www.scwist.ca/
2 IEEE Canada http://www.ieee.ca/
30
American Acronym Website
1 Casual Games Association CGA www.casualgamesassociation.org
2 State Science &Technology Institute SSTI www.ssti.org
3 Technology Association of America (formerly ITAA) ITAA http://www.itaa.org/newsroom/release.cfm?ID=3024
4 Tecna http://www.technologycouncils.org/index.htm
5 Business Software Alliance BSA http://www.bsa.org/country.aspx?sc_lang=en-CA

APPENDICES
Appendix 6 39. Ontario Venture Capital Fund (OVCF)
40. Proof of Concept
List of Government Support Programs/ Incentives 41. Smart II Program
42. Strategic Aerospace and Defense Initiative (SADI)
Financing Incentives 43. Strategic Jobs and Investment Fund (SJIF)
1. Applied Research and Commercialization Initiative 44. Strategic Project Grants (SPG)
2. BDC Financing for Innovation 45. Southern Ontario Development Program (SODP)
3. Canada Media Fund (CMF) 46. Summer Jobs Service
4. Canada New Media Fund 47. Sustainable Development Technology Canada
5. Canada Small Business Financing Program (CSBF) 48. Technology Development Program (TDP)
6. Champions of Innovation 49. Tandem Expansion Fund
7. Collaborative Research
Tax Incentives
8. Community Futures (CF) Program
1. Apprenticeship Job Creation Tax Credit (AJCTC)
9. Community Ventures Capital Fund (CVCF)
2. Ontario Apprenticeship Training Tax Credit (ATTC)
10. Defense Industrial Research Program (DIR)
3. Ontario Capital Tax Elimination for Manufacturing and Resources Activities
11. EDC’s Export Guarantee Program in Support of SR&ED
4. Ontario Business Research Institute Tax Credit (OBRITC)
12. EDC Equity Direct and Indirect Investment
5. Ontario Computer Animation and Special Effects Tax Credit (OCASE)
13. EDC Export Express Credit
6. Ontario Co-operative Education Tax Credit (CETC)
14. EDC Export Guarantee Program
7. Ontario Current Cost Adjustment (OCCA)
15. EDC Project Finance
8. Ontario Employer Health Tax Exemption
16. Global Commerce Support Program - Going Global Innovation
9. Ontario Innovation Tax Credit (OITC)
17. Ontario Emerging Technologies Fund (OETF)
10. Ontario Interactive Digital Media Tax Credit (OIDMTC)
18. Entertainment and Creative Cluster Partnership Fund
11. Ontario New Technology Tax Incentive
19. Export Market Access: A Global Expansion Program
12. Ontario Research Stock Option Credit (ORESO)
20. First Job
13. Ontario Retail Tax Exemption on R&D and Manufacturing Equipment
21. Going Global Science and Technology Fund
14. Ontario Tax Exemption for Commercialization (OTEC)
22. ICTC Career Focus
15. Scientific Research and Experimental Development (SR&ED) Tax Credit
23. Industrial Research Assistance Program (IRAP)
16. Ontario Sound Recording Tax Credit
24. Innovation Demonstration Fund (IDF)
17. Computer Capital cost Allowance
25. Intellectual Property Development Fund (Pilot Project)
26. Interact Other Incentives
27. International Strategic Opportunities Program (ISOP) 1. Business Mentorship and Entrepreneurship Program (BMEP)
28. Investment Accelerator Fund (IAF) 2. BizPaL
29. Labour Market Partnerships 3. Communications Research Centre Canada’s Innovation Centre
30. Mathematics of Information Technology and Complex Systems (MITACS) ACCELERATE 4. New Exporters to Border States (NEBS)
31. Market Readiness 5. Small Business Internship Program (SBIP)
32. Martin Walmsley Fellowship for Technological Entrepreneurship 6. Technology Transfer Office (TTO)
33. Mass Media Initiative 31
34. OMDC Export Fund Websites for information on Ontario Government programs and services:
35. OMDC Interactive Digital Media Fund (IDM) Invest in Ontario: http://www.investinontario.com/
36. Ontario Research Fund Research Excellence (ORF-RE) The Ontario Business Program Guide: http://www.ontario.ca/en/business_program/index.htm
37. Ontario Research Fund Research Infrastructure Program (ORF-RI) FedDev Ontario – Our Programs: http://www.feddevontario.gc.ca/eic/site/723.nsf/eng/h_00122.html
38. Ontario Targeted Wage Subsidy

“ Toronto has a great pool of educated and qualified people to support all areas of our company’s growth.
A Toronto address provides access to innovation accelerator people through world-leading institutes,
like MaRS Discovery District, and close proximity to a number of key potential clients/corporations
that are recognized globally in their fields. Toronto is a great community to locate a head office and
generate R&D for global commercialization.

The federal and provincial tax credits are forward-thinking, and there is an increasing amount of
grants and opportunities available to support early-stage growth companies located here. There are
some fantastic grass-roots support and networking opportunities for the ICT sector that are doing an
effective job of bringing innovation entrepreneurs and local capital together.»

Niall Wallace, CEO
Infonaut Inc. - Putting Health on the Map
32 HTTP:www.infonaut.ca

Ict report march2011

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