D&B360 for Eloqua
See opportunities first.
Build relationships that last.
2
In today’s fast-paced
digital environment,
keeping up with accelerated pace
of B2B marketing is
increasingly difficult,
essential for growth.yet
D&B360 for Eloqua
CMO’s are under increased pressure to
deliver results…
3
Source: Gartner Report 2013
Acquire New
Customers
Drive Revenue
Growth
Enhance
Customer
Experience
Marketing teams face increased scrutiny and must demonstrate the ability to
generate revenue from activities. CMO priorities reflect the need to
transform marketing from a discretionary expense into an essential driver of
growth:
CMO Top Priorities
D&B360 for Eloqua
4
The #1 challenge for CMO’s is lack of buyer insight, as well as difficulty
managing campaigns across disparate systems and insufficient data to
effectively segment and target:
D&B360 for Eloqua
B2B Marketers
unsure if their
marketing mix is
effective
63%
…and face significant challenges with
execution
Companies who report
difficulty in managing
and analyzing data
85%
CMO’s who are
unprepared for the
explosion of data
71%
How can marketing teams cope with these challenges and
deliver the growth that is expected?
Source: Crain’s B2B Magazine Source: Gartner Report 2013 Source: IDC
All Others
Trail leaders in adoption
of technology and/or influence on customer
experience
“Best-in-class companies
who utilize external sales
intelligence sources within
their internal applications
outperform the competition by
over 52%”
Leading Marketers
Proactively influence
customer experience
and adopt relevant
technology
Source: IBM The State of Marketing 2013
80%
20%
Adoptionofcross-channel
optimizationtechnologies
Ownership of Customer Experience
Integrating external insight provides a
competitive advantage
Source: Aberdeen Sales Intelligence 2013:
Best-in-Class Practices Adopted by D&B Customers
D&B360 for Eloqua 5
6
More and more businesses are investing in marketing automation to deliver
enhanced results and customer experience, with total spending expected to
double from 2010 to 2015.
D&B360 for Eloqua
Estimated market for
marketing automation
by 2015.
Companies plan to
adopt a marketing
automation strategy
50%
Discretionary spend
used for marketing
automation
9%
With every campaign now tracked and measured, how can you
ensure that your campaigns accomplish your goals?
$4.8B
Source: Sirius Decisions Source: IDCSource: IDC
Marketing automation plays a critical role
in delivering customer experience
Improve customer loyalty
• Start with accurate and current data that you can
rely on
• Enhance customer satisfaction through
optimized nurturing
Enhance targeting
Complete the picture
with relevant segment
data
Utilize modeling to target
the best prospects
Drive lead conversion
• Enrich leads with the
insight sales needs to
close
• Create compelling
persona-based content
To optimize marketing automation, you need
a consistent, 360 degree customer view
D&B360 for Eloqua 7
360°
View
8
D&B360 is a new breed of solution
designed to help your
succeed.
Get advanced D&B
insight right within Eloqua,
so you can:
• Find the best opportunities
• Deliver stronger content across all
channels
• Improve customer experience and
loyalty
sales and marketing teams
D&B360 for Eloqua
D&B360 powers Marketing Automation
with buyer insight
9D&B360 for Eloqua
Connect Eloqua with streaming
global insight :
So you can:
Optimize
Segmentation
Improve
Efficiency
Target the Right
Buyer
230+ Million Companies
30+ Million Premium
Contacts
Company Cleanse,
Match, and Append
Contact Search
and Append
Improve efficiency with integrated data
quality
10D&B360 for Eloqua
D&B360 helps you automate and eliminate the manual effort to
collect, integrate and validate quality data on customers and
prospects:
Improve Efficiency
Customer Problem: “Loading qualified data into our Marketing
Automation tool is a manual, multistep process that is people
and resource intensive.”
Reduce duplicate
records by
10-20%
Increase retention
rate by up to
5% 3-5%
D-U-N-S Number standard
identifier ensures a single
view of each customer
Ensure your customer
nurture programs are
based on accurate data.
Avoid sending the wrong
message to the wrong
person.
Reduce data
errors by
Source: Aberdeen Sales Intelligence 2013:
Best-in-Class Practices Adopted by D&B Customers
Optimize segmentation with relevant
insight on companies and contacts
11D&B360 for Eloqua
Segment your market with enriched D&B data and conduct focused
campaigns to generate higher qualified leads and revenue:
Increase annual
revenue by up to
4%
Improve response
rates by
1-2%
Improves pipeline
close rate by
2-5%
Optimize Segmentation
Over 100 fields of
company data help you
target high value markets
Create relevant
messaged based on
target verticals
Drive leads that sales
will want to follow up on.
Customer Problem: “I have trouble getting enough information
to properly target the needs of the industries or segments we
want to pursue for growth”
Source: Aberdeen Sales Intelligence 2013:
Best-in-Class Practices Adopted by D&B Customers
Target the right buyers with access to
the largest repository of verified contacts
12D&B360 for Eloqua
Find new target contacts at all levels of the organization based on
specific job function to increase conversions and drive revenue:
Reduce sales
cycle by up to
15%
Improve response
rates by
1-2% 3-5%
Target the Right Buyer
Connect directly with
your target personas and
decision makers
Market to up-to-date
contacts with strong
relevant content
Improve campaign
performance with more
accurate data
Customer Problem: “I don’t have right contacts to target key
decision makers and influencers”
Reduce data
errors by
Source: Aberdeen Sales Intelligence 2013:
Best-in-Class Practices Adopted by D&B Customers
13D&B360 for CRM
Use Case - Enhance data quality to
maximize Eloqua ROI
Improve Efficiency
D&B360 pulls the
company information
stored in Eloqua Company information is
sent to the D&B Match &
Append Connector
The best matched DUNS is
appended to the record.
Enriched company profile
data for the matched
DUNS is also appended
to the record.
1
2
3
4
Match & Append
helps you quickly
and accurately
match a company
name and location to
a DUNS number and
retrieve associated
company information
from D&B.
14D&B360 for Eloqua
Use Case – Segment your market to
generate higher-quality leads
Customer
Eloqua
Database
230M Companies
20M million contacts
& Linkage data
Use SIC code to
identify target
segments for
vertical email
campaigns
Use linkage to run
nurture campaigns to
accounts that share
the same Global
Ultimate DUNS
Match & Append Connector
Run vertical-
focused
campaigns and
strategically
market to related
accounts
Optimize Segmentation
Use profile
data to power
Eloqua’s lead
scoring
capabilities
Use Case – Identify Decision Makers by Role to
Execute Targeted Campaigns
D&B360 for Eloqua 15
Select the source object
to pull the data from and
the destination object to
map D&B data
1
Select the roles to
retrieve new contacts
from D&B’s database of
30+ million contacts
2
Contact Append
uses the DUNS
number to help you
automatically
acquire new
contacts and
associated contact
information
including name,
title, email, and
phone number
Target the Right Buyer
Trust D&B to power your Marketing
Automation strategy and drive results
 Multiple industry awards for D&B360
 170 years of earning trust and innovating
for customers
 The only company that owns, maintains and
assigns the D&B D-U-N-S® Number, your
key to gaining a complete relevant view of
customers and prospects
16D&B360 for Eloqua
17
See and capture the
relationships that last.
right opportunities first
before the competition…
and turn those opportunities into
profitable customer
D&B360 for Eloqua
Enter your credentials
Select the source object to pull the data from and the
destination object to map D&B data to
Select confidence code and optional match grade
D&B360 for Eloqua 18
Easy to Set Up – Get up and running in
10 Minutes
Select the source data
to send to D&B
Select the data to map back into
Eloqua from D&B. This is only a
partial list of fields that map back.
D&B360 for Eloqua 19
Easy to Use – Map the data fields once
and leave it
To learn more visit www.dnb.com/360

D&B360 for Oracle Eloqua

  • 1.
    D&B360 for Eloqua Seeopportunities first. Build relationships that last.
  • 2.
    2 In today’s fast-paced digitalenvironment, keeping up with accelerated pace of B2B marketing is increasingly difficult, essential for growth.yet D&B360 for Eloqua
  • 3.
    CMO’s are underincreased pressure to deliver results… 3 Source: Gartner Report 2013 Acquire New Customers Drive Revenue Growth Enhance Customer Experience Marketing teams face increased scrutiny and must demonstrate the ability to generate revenue from activities. CMO priorities reflect the need to transform marketing from a discretionary expense into an essential driver of growth: CMO Top Priorities D&B360 for Eloqua
  • 4.
    4 The #1 challengefor CMO’s is lack of buyer insight, as well as difficulty managing campaigns across disparate systems and insufficient data to effectively segment and target: D&B360 for Eloqua B2B Marketers unsure if their marketing mix is effective 63% …and face significant challenges with execution Companies who report difficulty in managing and analyzing data 85% CMO’s who are unprepared for the explosion of data 71% How can marketing teams cope with these challenges and deliver the growth that is expected? Source: Crain’s B2B Magazine Source: Gartner Report 2013 Source: IDC
  • 5.
    All Others Trail leadersin adoption of technology and/or influence on customer experience “Best-in-class companies who utilize external sales intelligence sources within their internal applications outperform the competition by over 52%” Leading Marketers Proactively influence customer experience and adopt relevant technology Source: IBM The State of Marketing 2013 80% 20% Adoptionofcross-channel optimizationtechnologies Ownership of Customer Experience Integrating external insight provides a competitive advantage Source: Aberdeen Sales Intelligence 2013: Best-in-Class Practices Adopted by D&B Customers D&B360 for Eloqua 5
  • 6.
    6 More and morebusinesses are investing in marketing automation to deliver enhanced results and customer experience, with total spending expected to double from 2010 to 2015. D&B360 for Eloqua Estimated market for marketing automation by 2015. Companies plan to adopt a marketing automation strategy 50% Discretionary spend used for marketing automation 9% With every campaign now tracked and measured, how can you ensure that your campaigns accomplish your goals? $4.8B Source: Sirius Decisions Source: IDCSource: IDC Marketing automation plays a critical role in delivering customer experience
  • 7.
    Improve customer loyalty •Start with accurate and current data that you can rely on • Enhance customer satisfaction through optimized nurturing Enhance targeting Complete the picture with relevant segment data Utilize modeling to target the best prospects Drive lead conversion • Enrich leads with the insight sales needs to close • Create compelling persona-based content To optimize marketing automation, you need a consistent, 360 degree customer view D&B360 for Eloqua 7 360° View
  • 8.
    8 D&B360 is anew breed of solution designed to help your succeed. Get advanced D&B insight right within Eloqua, so you can: • Find the best opportunities • Deliver stronger content across all channels • Improve customer experience and loyalty sales and marketing teams D&B360 for Eloqua
  • 9.
    D&B360 powers MarketingAutomation with buyer insight 9D&B360 for Eloqua Connect Eloqua with streaming global insight : So you can: Optimize Segmentation Improve Efficiency Target the Right Buyer 230+ Million Companies 30+ Million Premium Contacts Company Cleanse, Match, and Append Contact Search and Append
  • 10.
    Improve efficiency withintegrated data quality 10D&B360 for Eloqua D&B360 helps you automate and eliminate the manual effort to collect, integrate and validate quality data on customers and prospects: Improve Efficiency Customer Problem: “Loading qualified data into our Marketing Automation tool is a manual, multistep process that is people and resource intensive.” Reduce duplicate records by 10-20% Increase retention rate by up to 5% 3-5% D-U-N-S Number standard identifier ensures a single view of each customer Ensure your customer nurture programs are based on accurate data. Avoid sending the wrong message to the wrong person. Reduce data errors by Source: Aberdeen Sales Intelligence 2013: Best-in-Class Practices Adopted by D&B Customers
  • 11.
    Optimize segmentation withrelevant insight on companies and contacts 11D&B360 for Eloqua Segment your market with enriched D&B data and conduct focused campaigns to generate higher qualified leads and revenue: Increase annual revenue by up to 4% Improve response rates by 1-2% Improves pipeline close rate by 2-5% Optimize Segmentation Over 100 fields of company data help you target high value markets Create relevant messaged based on target verticals Drive leads that sales will want to follow up on. Customer Problem: “I have trouble getting enough information to properly target the needs of the industries or segments we want to pursue for growth” Source: Aberdeen Sales Intelligence 2013: Best-in-Class Practices Adopted by D&B Customers
  • 12.
    Target the rightbuyers with access to the largest repository of verified contacts 12D&B360 for Eloqua Find new target contacts at all levels of the organization based on specific job function to increase conversions and drive revenue: Reduce sales cycle by up to 15% Improve response rates by 1-2% 3-5% Target the Right Buyer Connect directly with your target personas and decision makers Market to up-to-date contacts with strong relevant content Improve campaign performance with more accurate data Customer Problem: “I don’t have right contacts to target key decision makers and influencers” Reduce data errors by Source: Aberdeen Sales Intelligence 2013: Best-in-Class Practices Adopted by D&B Customers
  • 13.
    13D&B360 for CRM UseCase - Enhance data quality to maximize Eloqua ROI Improve Efficiency D&B360 pulls the company information stored in Eloqua Company information is sent to the D&B Match & Append Connector The best matched DUNS is appended to the record. Enriched company profile data for the matched DUNS is also appended to the record. 1 2 3 4 Match & Append helps you quickly and accurately match a company name and location to a DUNS number and retrieve associated company information from D&B.
  • 14.
    14D&B360 for Eloqua UseCase – Segment your market to generate higher-quality leads Customer Eloqua Database 230M Companies 20M million contacts & Linkage data Use SIC code to identify target segments for vertical email campaigns Use linkage to run nurture campaigns to accounts that share the same Global Ultimate DUNS Match & Append Connector Run vertical- focused campaigns and strategically market to related accounts Optimize Segmentation Use profile data to power Eloqua’s lead scoring capabilities
  • 15.
    Use Case –Identify Decision Makers by Role to Execute Targeted Campaigns D&B360 for Eloqua 15 Select the source object to pull the data from and the destination object to map D&B data 1 Select the roles to retrieve new contacts from D&B’s database of 30+ million contacts 2 Contact Append uses the DUNS number to help you automatically acquire new contacts and associated contact information including name, title, email, and phone number Target the Right Buyer
  • 16.
    Trust D&B topower your Marketing Automation strategy and drive results  Multiple industry awards for D&B360  170 years of earning trust and innovating for customers  The only company that owns, maintains and assigns the D&B D-U-N-S® Number, your key to gaining a complete relevant view of customers and prospects 16D&B360 for Eloqua
  • 17.
    17 See and capturethe relationships that last. right opportunities first before the competition… and turn those opportunities into profitable customer D&B360 for Eloqua
  • 18.
    Enter your credentials Selectthe source object to pull the data from and the destination object to map D&B data to Select confidence code and optional match grade D&B360 for Eloqua 18 Easy to Set Up – Get up and running in 10 Minutes
  • 19.
    Select the sourcedata to send to D&B Select the data to map back into Eloqua from D&B. This is only a partial list of fields that map back. D&B360 for Eloqua 19 Easy to Use – Map the data fields once and leave it
  • 20.
    To learn morevisit www.dnb.com/360