Dallas Cowboys Owner, President and General Manager Jerry Jones joins Chief Communications Officer Ron DeFeo to talk about the power of partnership and how customer experience is at the heart of everything on the latest episode of Tell Me Why. For the full episode, click here: https://lnkd.in/gEKqbgNW
Absolutely agree! True partnership is powerful. When teams are aligned and the customer is at the center of every decision, the experience elevates and the results speak for themselves. In the end, it’s that human connection with our customers that truly inspires us to go further. 💫❤️
A great partnership from back in the day. Braniff International Airways and the Dallas Cowboys. Perhaps AA should consider a 100th anniversary special Cowboys aircraft livery to honor this modern Partnership? 🏈 ✈️
We are proud to partner with American Airlines for over 30 years! ⭐️
Partnerships are definitely key in today's world. Hearing Jerry Jones talk about customer experience will be interesting. I'm looking forward to checking out the full episode.
Always interesting to hear Jerry Jones talk business. Partnership and customer experience are key in any successful organization. Looking forward to checking out the full episode.
Partnership is key, especially when aiming for top-notch customer experiences. Jerry Jones' perspective should prove interesting. Hearing how it impacts the Cowboys organization will be worthwhile.
Fun pairing for this episode! Partnerships like this usually have so many small moments behind the scenes that never get talked about, but they’re often what make the customer experience feel steady.
American Airlines has been ordered to pay more than $11 million to a passenger who had a stroke on board a flight. Jesus Plasencia was traveling with his wife, Ana Maria Marcela Tavantzis, in November 2021 on board American Flight 68 from Miami to Madrid. While the plane was still at the gate, Plasencia lost the ability to speak and was suddenly unable to pick up his phone. His wife then alerted a flight attendant and the pilot. But the complaint says that instead of following American Airlines' protocols, such as consulting its medical hotline or requesting help from a medical professional, the pilot "dismissed Tavantzis's concerns, joked with him, and cleared him for take-off." While flying over the Atlantic Ocean, Plasencia had a stroke. He was taken to the hospital after landing in Spain, remaining in critical condition for more than three weeks. The retired chef can no longer speak or write and requires daily care. The couple argued that had the American Airlines crew followed correct protocols, Plasencia would have been taken to a Miami hospital, where timely treatment would have improved the outcome. Jurors found AA negligent because its crew failed to follow medical protocols. They awarded $11.06 million in damages.
God bless united states of America
Senior Construction Manager at Toll Brothers
4dSay what you want about the Dallas Cowboys but, Jerry is a very very smart business man.