Smarsh

We just added a little more hardware to the collection 🏆✨ RegTech Summit New York gave us the perfect space to dig into where compliance tech is headed and share a look at what we’ve been building behind the scenes. Principal Solutions Architect Patrick Palomo also joined a standout panel on strengthening the data backbone of surveillance — from tightening governance to laying the groundwork for effective AI. To cap it off: Smarsh was named Best e-Comms Surveillance Solution at the RegTech Insight Awards USA for the second year in a row. Thanks to everyone who voted. It was a competitive category, and we’re truly grateful for the recognition 👏 RegTech Insight, from A-Team Group | A-Team Insight, from A-Team Group

Multilingual, unlocked 🌍🔓 Smarsh Intelligent Agent Detect speaks risk fluently — interpreting intent across emails, chats, collaboration tools, and voice-to-text in 10 key languages right out of the box. From Frankfurt to São Paulo to Bangalore, it identifies behaviors consistently across regions and channels, understanding the slang, subtext, and nuance that traditional tools miss. The payoff? 3–5x more accurate detection, fewer false positives, and a real-time view of conduct risk that finally keeps pace with global communication. And with transparent, auditable AI behind every alert, it’s intelligence you can trust — and scale. 👉 See what else Intelligent Agent Detect brings to modern surveillance: bit.ly/4ramnU7

Encrypted RCS has officially entered the compliance chat 📱 We’re teaming up with Google to bring on-device RCS capture to Android Enterprise — solving one of the biggest gaps in modern mobile communication. RCS offers read receipts, typing indicators, rich media, and encryption. But because those messages stay on the device, they haven’t been capturable for compliance. The new Android RCS Archival changes that with device-level capture on Google Pixel and Android Enterprise, bringing encrypted RCS into Smarsh for secure retention and review. Our CEO Kim Crawford Goodman said it best, “Regulated organizations no longer have to choose between modern communication and compliance — they can confidently enable both.” And with encrypted RCS now in scope, that choice just got a whole lot easier. #PixelForBusiness #AndroidEnterprise

80% of consumers have made it clear... If AI is answering their questions or shaping financial guidance, they want to know about it. And global regulators are starting to bake that expectation directly into new compliance standards — signaling a much higher bar for how AI-enabled interactions are governed. Principal Regulatory Advisor Shaun Hurst unpacks three things organizations should put in place as AI gets woven into more customer workflows ⬇️

Agentic AI just had its moment at Nasdaq⚡ Our very own Tom Lynch and Vincent David spent the day there with Amazon Web Services (AWS) to explore how agentic AI is taking shape across FSI, and how teams are putting it to work on the AWS cloud. Vincent took part in a panel to share how this is unfolding here at Smarsh — helping organizations adopt these capabilities responsibly, while keeping the oversight that regulated environments demand. Today’s discussion surfaced a lot of insightful perspectives, and it was encouraging to hear how different teams are navigating similar challenges. We’re looking forward to keeping the conversation going at re:Invent in just a few short weeks! 👏 #AWSPartners | AWS Partners

Pop the (virtual) confetti 🎉 We’re shining the spotlight on Project Manager, Karen Lotter — nominated by her peers for truly owning the outcome. If you’ve worked with Karen, you know she has a knack for: ✨ Anticipating needs across teams and time zones ✨ Jumping in quickly to keep projects running smoothly ✨ Turning challenges into solutions with ease She's living proof that “Own the Outcome” isn’t just a Smarsh guiding principle — it’s a mindset that elevates our teams and our work. Join the celebration and drop your kudos for Karen below! 👇

So… what even are APIs, anyway? 🤔 Sr. Director of Product Marketing Jeff Hanrahan breaks it down in plain English — showing how these invisible connectors make your apps (and your data) work smarter together. The latest Smarsh APIs bring that same simplicity and speed to your communications data, turning compliance archives into connected intelligence. 👉 See how it works: bit.ly/3JYAJWY

If your agency’s drowning in texts, emails, and chat logs… this one’s for you 🫠 Join us and guest speaker Mike Gambrell, MA on Nov. 25 as we unpack what’s new in digital recordkeeping — and how to make it all manageable (yes, really). You’ll get insights on: ✅ The latest trends in digital records management ✅ Real-world compliance pitfalls to avoid ✅ Practical strategies to streamline recordkeeping Grab your spot: bit.ly/4qWuHGU