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80% of consumers have made it clear... If AI is answering their questions or shaping financial guidance, they want to know about it. And global regulators are starting to bake that expectation directly into new compliance standards — signaling a much higher bar for how AI-enabled interactions are governed. Principal Regulatory Advisor Shaun Hurst unpacks three things organizations should put in place as AI gets woven into more customer workflows ⬇️

Building trust in AI enabled communications is absolutely key for us to stay compliant and deliver genuine value, especially when transparency matters so much to customers.

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