Voluntary Turnover 
Sara Alsamrae, Geet Shahi, Meng Yuan 
Devon Bigham, Nathan Croswell, Hari Menon
Outline 
 Why is Voluntary Turnover important in the workplace? 
 How relevant is it in the workplace? 
 What are some retention strategies involved? 
 PWC, Target, Unknown 
 Literature review 
 Discussion and recommendations.
Voluntary Turnover 
 Defined: An employee who chooses to leave an 
organization. 
 Voluntary Turnover is important because it can lead to 
both positive and negative effects on an organization. 
 Goal is to keep good employees and weed out the bad 
ones
Positives and Negatives 
 Positive: 
 New Blood into the company which generate new ideas. 
 Enthusiastic and positive attitude leading to a revival of the 
workplace. 
 Negative: 
 A void that needs to be filled, which has money and time 
time obligations. 
 Difficult for remaining staff, as they have to adapt to a new 
individual. Includes more patience for all staff. 
 Will take time for person to get to the desired level of 
productivity.
Turnover in Today’s Workplace 
 PWC an accounting firm has a high amount of turnover 
of students graduating from their firm with a CPA 
designation 
 Target in Sunridge Mall has reduced hours for employees 
which has caused unsatisfied employees looking for 
alternative employment. 
 Unknown organization sees an average of around 15% 
turnover. This is believed to be from undesirable working 
hours and difficulty with other staff.
Retention Strategies 
 PWC offers competitive wages and incentive programs 
which include year end bonuses and referral bonuses. 
 Staff are encouraged to build relationships with other 
employees through staff gatherings and parties, which helps 
retention. 
 Target has implemented flexible working hours, in which 
staff choose when they would like to work. Shift trading 
among staff. 
 Other retention strategies include in store discounts for 
employees as well as recognition for hard work and an open 
door policy.
Retention Strategies 
 Company Unknown encourages staff with continual 
learning so staff can increase their skill and knowledge in 
their field 
 Encourage staff gatherings through potlucks and parties.
Literature Review 
 Important to note, Voluntary Turnover is not always a bad 
thing. Sometimes employees are just not a good fit and it 
is in the best interest for both parties to part. 
 3 Biggest factors in job dissatisfaction: 
 Burnout 
 Lack of engagement 
 Lack of confidence in management
Burnout & Lack of Engagement 
 Correlated to stress and fatigue 
 Lack of resilience and lack of support from management. 
 Most people have been found to feel more engaged in 
their work if they opportunities for learning and skill 
development along with a chance to work in a team 
environment. 
 Promotes job autonomy, and encourages staff to work 
together.
Lack of Confidence in Management 
 The single largest factor in employee retention seems to 
stem from trust and confidence in management. 
 People are more likely to stay with a company if they 
respect and want to work for their boss. 
 Promoting ongoing training and learning is a huge factor 
in job satisfaction because to challenges employees to 
hone their skills. 
 Concern for employees’ well-being (work life balance). 
 Can lead to employees feeling supported by their 
employers.
Discussion 
 Every company should expect to have a certain level of 
voluntary turnover. 
 Actions of managers will significantly impact one’s desire to 
stay with an organization 
 Important step in the hiring process is, to make sure that you 
hire the best person possible so that your time and money 
are used most effectively. 
 Keep employees happy! 
 Learning opportunities 
 Team environments 
 Fair compensation for efforts, along with incentives
Recommendations 
 Provide employees with a career path, by promoting 
employees from within. 
 Encourage hard work and accountability. 
 Provide regular feedback 
 Have approachable management staff with open door 
polices and encourage employee manager relations. 
 Have training available to managers as well, to foster continual 
learning and growth. 
 Organizations need to pay more attention to their 
employees’ needs. 
 Compensate fairly + Benefits
Conclusion 
 Management training should be encouraged more in 
organizations to keep managers engaged, productive 
and empowered. 
 Staff are driven by a trusted and supportive 
management team, this not only increase retention but 
also the productivity of employees.
Questions?

Voluntary Turnover

  • 1.
    Voluntary Turnover SaraAlsamrae, Geet Shahi, Meng Yuan Devon Bigham, Nathan Croswell, Hari Menon
  • 2.
    Outline  Whyis Voluntary Turnover important in the workplace?  How relevant is it in the workplace?  What are some retention strategies involved?  PWC, Target, Unknown  Literature review  Discussion and recommendations.
  • 3.
    Voluntary Turnover Defined: An employee who chooses to leave an organization.  Voluntary Turnover is important because it can lead to both positive and negative effects on an organization.  Goal is to keep good employees and weed out the bad ones
  • 4.
    Positives and Negatives  Positive:  New Blood into the company which generate new ideas.  Enthusiastic and positive attitude leading to a revival of the workplace.  Negative:  A void that needs to be filled, which has money and time time obligations.  Difficult for remaining staff, as they have to adapt to a new individual. Includes more patience for all staff.  Will take time for person to get to the desired level of productivity.
  • 5.
    Turnover in Today’sWorkplace  PWC an accounting firm has a high amount of turnover of students graduating from their firm with a CPA designation  Target in Sunridge Mall has reduced hours for employees which has caused unsatisfied employees looking for alternative employment.  Unknown organization sees an average of around 15% turnover. This is believed to be from undesirable working hours and difficulty with other staff.
  • 6.
    Retention Strategies PWC offers competitive wages and incentive programs which include year end bonuses and referral bonuses.  Staff are encouraged to build relationships with other employees through staff gatherings and parties, which helps retention.  Target has implemented flexible working hours, in which staff choose when they would like to work. Shift trading among staff.  Other retention strategies include in store discounts for employees as well as recognition for hard work and an open door policy.
  • 7.
    Retention Strategies Company Unknown encourages staff with continual learning so staff can increase their skill and knowledge in their field  Encourage staff gatherings through potlucks and parties.
  • 8.
    Literature Review Important to note, Voluntary Turnover is not always a bad thing. Sometimes employees are just not a good fit and it is in the best interest for both parties to part.  3 Biggest factors in job dissatisfaction:  Burnout  Lack of engagement  Lack of confidence in management
  • 9.
    Burnout & Lackof Engagement  Correlated to stress and fatigue  Lack of resilience and lack of support from management.  Most people have been found to feel more engaged in their work if they opportunities for learning and skill development along with a chance to work in a team environment.  Promotes job autonomy, and encourages staff to work together.
  • 10.
    Lack of Confidencein Management  The single largest factor in employee retention seems to stem from trust and confidence in management.  People are more likely to stay with a company if they respect and want to work for their boss.  Promoting ongoing training and learning is a huge factor in job satisfaction because to challenges employees to hone their skills.  Concern for employees’ well-being (work life balance).  Can lead to employees feeling supported by their employers.
  • 11.
    Discussion  Everycompany should expect to have a certain level of voluntary turnover.  Actions of managers will significantly impact one’s desire to stay with an organization  Important step in the hiring process is, to make sure that you hire the best person possible so that your time and money are used most effectively.  Keep employees happy!  Learning opportunities  Team environments  Fair compensation for efforts, along with incentives
  • 12.
    Recommendations  Provideemployees with a career path, by promoting employees from within.  Encourage hard work and accountability.  Provide regular feedback  Have approachable management staff with open door polices and encourage employee manager relations.  Have training available to managers as well, to foster continual learning and growth.  Organizations need to pay more attention to their employees’ needs.  Compensate fairly + Benefits
  • 13.
    Conclusion  Managementtraining should be encouraged more in organizations to keep managers engaged, productive and empowered.  Staff are driven by a trusted and supportive management team, this not only increase retention but also the productivity of employees.
  • 14.