Unlocking Success: An In-Depth Analysis of HRM Functions at Infosys

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Functions of Human Resource Management
(HRM) and Infosys Analysis
Nkosana(1089),Usha Sri(1101),Rajesh(1095),Diksha(1098)
BATCH 4,
Department of Biotechnology,
School of Sciences,
VFSTR (Deemed to be University),
Central Campus, Vadlamudi
May 2025
Nkosana(1089),Usha Sri(1101),Rajesh(1095),Diksha(1098) (Assistant Professor1)
Functions of Human Resource Management (HRM) and Infosys Analysis
May 2025 1 / 16

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Deemed to be University
Table of Contents
1 Introduction
2 Overview of HRM Functions
3 Recruitment and Selection
4 Training and Development
5 Performance Management
6 Compensation and Benefits
7 Employee Relations
8 Compliance and Legal Responsibilities
9 Company Overview
10 HRM Strengths and Challenges
11 Strategic HRM and Conclusion
12 References
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Introduction to HRM
Definition
Human Resource Management (HRM) is the strategic and
systematic process of managing an organization’s workforce to
achieve its goals
Importance:
Enhances employee performance and satisfaction.
Aligns workforce with organizational objectives.
Fosters a positive workplace culture.
Objective: Explore HRM functions and how Infosys applies them.
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Overview of HRM Functions
Infosys Company
Infosys leverages HRM to support its 323,379 employees (Q3
FY25).
Core Functions:
Recruitment and Selection
Training and Development
Performance Management
Compensation and Benefits
Employee Relations
Compliance and Legal Responsibilities
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Recruitment and Selection
Definition:
Attracting and hiring qualified candidates.
Key Activities:
Job analysis and role definition.
Sourcing via job boards, X, and campus hiring.
Interviews and skill assessments.
Infosys Practices:
Hiring 15,000+ freshers in FY25, 20,000+ in FY26.
Uses InfyTQ for digital campus recruitment.
Impact: Ensures talent pipeline for digital and AI services.
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Training and Development
Definition:
Enhancing skills to improve performance.
Key Activities:
Onboarding and technical training.
Leadership and digital reskilling programs.
Continuous learning via e-platforms.
Infosys Practices:
Lex platform offers 8,600+ courses.
Focus on AI, Cobalt cloud, Topaz AI.
Impact: Upskills workforce for 57% digital revenue contribution.
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Performance Management
Definition
This block can be used to provide examples.
Key Activities:
Setting SMART goals.
Appraisals and feedback.
Career development planning.
Infosys Practices:
Project-based performance metrics.
Quarterly reviews.
Impact: Drives accountability for 9BTCV in9MFY 25.
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Compensation and Benefits
Definition
refer to the various forms of financial returns and tangible services
and benefits that employees receive from their employer in
exchange for their work.
Key Activities:
Salaries and bonuses.
Health and retirement benefits.
Pay equity.
Infosys Practices:
6–8% wage hikes in India.
Dividend: 2.74%, 22/share.
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Employee Relations
Definition
refers to the management of the relationship between an
organization and its employees.
Key Activities:
Resolving grievances.
Promoting engagement.
Addressing workplace concerns.
Infosys Practices:
Engagement programs reduced attrition to 13.7% (Q3 FY25).
Grievance redressal for workload issues.
Impact: Builds trust despite recent layoffs.
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Compliance and Legal Responsibilities
Definition
refer to the obligations organizations must follow to adhere to
laws and regulations governing their operations and practices.
Key Activities:
Safety and diversity policies.
Compliance recordkeeping.
Legal training.
Infosys Practices:
TIME’s Best Companies 2023.
Minor fine (CAD 21,416.76).
Impact: Enhances reputation and reduces legal risks.
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Infosys Company Overview
Overview
Founded: 1981, Bangalore.
Market Cap: 6,60,327 Cr (Apr
2025).
Q4 FY25 Financials:
Revenue: 41,764 Cr (+7.6%
YoY)
Net Profit: 7,038 Cr
Free Cash Flow: 10,647 Cr
(+91.9% YoY)
Position: 2nd-largest IT company in India.
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Infosys HRM Strengths
Strengths
Fresher hiring scale
(15,000+ in FY25).
Digital reskilling via Lex.
Engagement to reduce
attrition.
Strong compliance culture.
Supports 323,379 employees
and 72 large digital deals.
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Infosys HRM Challenges
Challenges
High attrition (13.7% Q3
FY25).
Layoffs (Oct 2024
onboardings).
Wage hikes compress
margins.
Solutions:
Grievance redressal systems.
Career development
pathways.
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Strategic HRM at Infosys
Strategic HRM
Workforce planning for
AI/cloud.
Talent analytics (X
sentiment analysis).
Innovation through
continuous learning.
Supports $9B deal pipeline
and digital leadership.
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Conclusion
Summary:
HRM drives Infosys’s digital workforce.
Recruitment, learning, and engagement are critical.
Addressing attrition remains a key focus.
Call to Action:
Invest in HR analytics.
Prioritize retention and upskilling.
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References
Infosys Annual Report FY24
Infosys Q4 FY25 Results
TIME’s World’s Best Companies 2023
X posts on Infosys HRM (2025)
Infosys Sustainability Report FY24
Infosys Investor Presentation Q4 FY25
Market Analysis Reports on Infosys
Infosys Corporate Governance Report FY24
Infosys Press Releases
Analyst Reports on Infosys
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Unlocking Success: An In-Depth Analysis of HRM Functions at Infosys

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