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Survey report: IT utilisation in Vietnam university
The document discusses the utilization of technology in Vietnamese universities, highlighting that over 90% of students own electronic devices like smartphones and laptops, which are essential for their academic activities. It emphasizes that many universities have adopted portal websites for various procedures, while Facebook is commonly used for communication between students and professors. Overall, students express satisfaction with technology use in their universities, although some traditional methods still persist for certain tasks.
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Similar to Survey report: IT utilisation in Vietnam university
Survey report: IT utilisation in Vietnam university
- 1. Your sub-title here ITutilization in Vietnamese universities 40% use Facebook for the communication with their professors
- 2. Background : Technologyutilization in Japanese universities • Japanese universities usually provide personalized portal website for each student (e.g Course registration, Checking syllabuses, Checking grades, attendance record, Report submission etc) • Professors give lectures by using computers and projectors, and students bring laptop or tablet and utilize those digital devices in classes. How about Vietnamese universities??
- 3. University in Vietnam InVietnam, there are more than 400 universities across the nation. They are divided into three types - public, private, and foreign capital universities. Type Annual tuition fee Characteristics Public 5 – 10 million VND Low tuition fee and education with a high quality, due to the government support. Difficult to enter due to the high score requirement at entrance exams, especially for top-performing universities. Private 10 – 75 million VND Considered to be easier to enter due to less requirements, compared with the public universities. Foreign High Depending on course / university Ideal for those who aim to acquire the international academic and communication skills. The classes are held in English in general. Tuition fee is considered to be very high.
- 4. Respondents profile: typeof university 87.3% 9.9% 2.8% Public university Private university Foreign university
- 5. Technology utilization inuniversities of Vietnam
- 6. Electronic device ownership 72.1% 16.4% 9.3% 2% Deviceownership Smartphone & Laptop Smartphone Laptop None Most students own either laptop or smartphone (or both). Those devices are considered to be “must-haves” to have the school life effectively. 78.6% 12.5% 8.9% School domain email ownership Yes No I do not know
- 7. Does your universityhave the official / portal website? 99.0% 1.0% Official website Yes No More than 90% of universities own portal website for students 93.4% 3.8% 2.8% Portal website Yes No I do not know
- 8. Which of followingsare available on your portal website? 93.5% 87.9% 81.4% 82.9% 23.8% 25.3% 3.5% 9.1% 15.3% 13.4% 66.7% 60.7% 3.0% 3.0% 3.2% 3.7% 9.5% 14.0% Event information Course registration Checking your grade Class timetable Class attendance record Report submission Available Not available Not sure Most provides event, registration, grade checking and class timetable. Class attendance and reports submissions are taken care of by the other ways
- 9. How do youdo following actions? 76.6% 20.8% 8.7% 14.9% 42.2% 31.1% 1.2% Via University web portal / website Email from university Letters from university At university office Via SNS (e.g Facebook) Via Friends Others Event information Website is the main source to get information about upcoming events. Usage of SNS (e.g Facebook) is also high. 77.6% 1.8% 0.2% 12.3% 3.4% 4.8% Via university web portal Send document by email Send document by mail (not email) Apply at university office Apply to professors directly Others Course registration
- 10. How do youcheck following information? 79.8% 5.5% 1.0% 5.0% 5.5% 3.2% Via university web portal Sent by email Sent by mail (not email) Ask at university office Ask to professors directly Others Final grade Grades are timetables are commonly checked by web portal 78.0% 6.9% 1.6% 11.5% 6.9% 12.7% 22.6% 1.4% Via university web portal / website Email from university Mail from university Check at university Ask professors directly Via SNS (e.g Facebook) Via Friends Others Class time table
- 11. How do youdo following actions? 18.0% 2.6% 3.0% 10.5% 38.2% 4.4% 26.9% 16.8% Via university web portal / website Email from university Mail from university Check at university Ask professors directly Via SNS (e.g. Facebook) Via Friends Others Class attendance record Unlike the previously asked questions, class attendance and report submissions are taken care of other ways than the portal. 11.3% 22.6% 71.7% 18.2% 3.8% Via university web portal / website Via email Submit to a professor directly (hard copy) Submit at university office (hard copy) Others Report submission
- 12. How do professorsteach in class? 42.6% 48.7% 7.3% 1.4% Use both of computer and blackboard (whiteboard) Show materials using computers / projectors Use blackboards / whiteboards Others The usage of digital devices for lecture is more than 90%. Computers and projectors are currently necessary tools for higher education to provide better lectures.
- 13. How do youuse your electronic device in class? 50.1% 51.5% 45.9% 63% 60.0% 27.1% 23.4% 44.8% 2.8% Make presentation Create documents Use online dictionaries Reference searches Receive handouts from professors Play quiz Chat with professors online Chat with other classmates Other The devices are used for document creation, information search and communication during the classes.
- 14. Which digital methodsdo you use to contact with professors? 64.6% 55.1% 38.7% 5.5% 18.2% 4% Via email Via phone call Via Facebook Via Skype Via other communication tools on the Internet Others 40% use Facebook for the communication with their professors
- 15. How many ofyour textbooks are distributed by electronic format in the last semester (e.g e-book, digital copy, PDF)? 8.3% 25% 16.6% 13.6% 14.0% 10.3% 12.3% 100% 60 - 90% 50% 30 - 40% 10 - 30% 1 - 10% None Nearly 50% of students got more than 50% of textbooks in electronic format in the last semester.
- 16. How do youevaluate the current technology usage in your university? Reasons for satisfactions • Convenient • Easy access for updated information • Helps easy learning • Facilitate communication between students and teachers • E-books = cost-saving • Easy to carry: only laptop is enough Nearly 60% of students are satisfied with technology usage in university. Very satisfied, 20.0% Satisfied, 38.6% Average, 36.0% Dissatisfied, 4.0% Very dissatisfied, 1.4%
- 17. Students’ wish formore technology adaption Online tuition paymentOnline attendance recordOnline report submission Public computer room Lecture video (for review) Online library
- 18.
- 19. RMIT university • Foreigncapital university (Australia) • Annual tuition fee • About 175,000,000 VND (≒875,000 JPY) • Located In HCM, District 7 • One of the richest university in Vietnam
- 20. RMIT: IT infrastructure Professorsutilize computers and projectors to give lectures. Many computer rooms in the campus. Students can use those computers for their self-study
- 21. RMIT: Available ITservices • Each student are given • Email account with university domain • Access to portal website • Most procedures are available on portal website. Action Portal usage Other method Check event information Email / university bulletin Course registration None Check final grade Email Check class time table None Check attendance record NA Asking professors directly Report submission Email / hard copy submission
- 22. University of Architecture,HCMC (UAH) • Public university • Annual tuition fee • 5 – 6 million VND (25,000 – 30,000 JPY) • Located in HCMC, District 3 • Government investment contributes to facility
- 23. UAH: IT infrastructure Sincethis university focuses on architecture, there are variety of classroom types, including the rooms for practical assignment, artwork and architectural drawing Bulletin is still used to inform upcoming events, but recently students rarely check those information here; they can get most information on Facebook IT portal touch panel. Seems that the service is rarely used
- 24. UAH: Available ITservices This university also provides • portal website • email account with university domain for each student Action Portal usage Other method Check event information Facebook is more common Course registration None Check final grade None Check class time table None Check attendance record NA Asking professors directly Report submission NA Email / hard copy submission
- 25. University of Medicineand Pharmacy, HCMC (UMPH) • Public university • Annual tuition fee: 8 million VND (40,000 JPY) • Located in HCMC, District 1 (the faculty of pharmacy) • One of the most difficult university to pass the entrance exam in Vietnam
- 26. UMPH: IT infrastructure Studentsmostly spend their time in laboratory. They tend to focus on practical learnings Laboratory Classroom Big projector is equipped in each classroom, and professors give lectures by using it. Each classroom has air conditioners so students can study in good environment.
- 27. UMPH: Available ITservices Action Methods Check event information Official website / Facebook Course registration None Check final grade Official website / Facebook → No privacy Check class time table Official website / Facebook Check attendance record None Report submission None → students mainly work in laboratory This university doesn’t provide portal website for each student. Official website and Facebook are the main source of information • Course registration: The courses are assigned by university • Final grade check: All students’ grade are posted on website and Facebook (no privacy) • Attendance record: Not necessary, as all the grades are based on the results of the final exam
- 28. Saigon technology university(STU) • Private university • Annual tuition fee: 20 million VND (≒100,000 JPY) • Located in HCM, District 8 • Good facility • Students can study various field of technology based on their interests
- 29. STU: IT infrastructure Laboratory Electronictech lab Food tech lab This university covers various field of technology (information tech, biotech, food tech, etc.); there are many laboratories around the campus. Classroom Each classroom has a projector or small screen (depending on the size of classroom) so that the usage of those electronic devices are common in each class
- 30. STU: Available services •Each student can use portal website to conduct their procedures • Students would have the contacts info of their professors through their portals Action Portal usage Other method Check event information University bulletin Course registration At university office Check final grade At university office Check class time table Letter from university Check attendance record NA Asking professors directly Report submission Email / hard copy submission
- 31. Summary / comparison Techusage RMIT UAH UMPH STU Type of university Foreign Public Public Private Annual tuition fee (VND) 175 million 5 – 6 million 8 million 20 million Portal usage NA Email account @●●uni NA Computer & projector Air conditioner in classroom NA NA Public computer room NA Facebook usage (for students) NA • Vietnamese universities utilize portal website to conduct many procedures more efficiently as same as Japanese university. • Electronic device usage in class are quite common • Interesting utilization of Facebook for the communications between professors and students
- 32. Summary • Most universitystudents own electronic: This is one of the standard as a university student • Accordingly, universities can apply IT in many areas; The use of portal website is common in Vietnamese university; most procedures are available online. • Vietnamese university utilize Facebook to inform information; Facebook is the main source of information. • Some students get in touch with professors through Facebook; this is much more casual than Japanese universities. • Professors fully utilize electronic devices to make classes more understandable; electronic devices (laptop /smartphone) are necessary tools for both universities and students in Vietnam
- 33. • More than90% of university students utilize portal website for university life • Most procedures (course registration, final grade confirmation etc.) are available on portal website • Some parts (report submission, checking attendance record etc.) still rely on conventional methods. • About 40% of students get in touch with some professors through Facebook • Usage of electronic type textbooks is getting popular; this contributes to reducing students’ expenses for school materials Survey information Executive summary • Survey about technology adaption in Vietnamese universities • Sample size: 500 • Respondents criteria: University students • Area: Nationwide • Conducted time: March 10 – 11th, 2016
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