Silicus share point-overview-slideshare2

Silicus share point-overview-slideshare2

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  Silicus SharePoint Services & Solutions Silicus SharePoint Services & Solutions 6/14/2012 1 Copyright 2012
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  Why Silicus?  DedicatedMicrosoft Practice with rich and vast experience  Certified pool of SharePoint Architects and Developers  Extensive library of custom SharePoint Web Parts  Experience in implementing SharePoint across different industries  Custom SharePoint methodology for accelerated delivery and predictable gains  200+ Professionals Silicus SharePoint Services & Solutions 6/14/2012 2 Copyright 2012
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  Services Collaboration Business Consulting Portal Implementation  Portal Strategy and Roadmap  User Experience and Branding  Information Architecture  Deployment Planning and  Portal Pilot Execution Architecture  Training and Adoption  Workflow Automation  Governance Portal Migration and Consolidation  Insight and Business Intelligence  On-Premise Migration  Integration  Cloud Migration Custom Application Development  Custom Forms and Web Parts  Custom Workflow Solutions Silicus SharePoint Services & Solutions 6/14/2012 3 Copyright 2012
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  Solutions BI, Reporting &Dashboards Intranet, Extranet & Internet Sites  Performance Point  User Experience and Branding  Excel Services  Deployment Architecture  SSRS  Information Architecture Enterprise Content Management Business Process Forms & Workflows  Enterprise Search  InfoPath Forms  Governance  Workflow Design & Implementation  Taxonomy, Managed Metadata  Custom Web Forms Corporate Social Computing Integration & Custom Development  My sites and Profiles  Business Connectivity Services  Blogs, Wikis, Social Tagging  Custom Integration Solutions  Ratings, Feedbacks  Custom Web Part and Workflows Silicus SharePoint Services & Solutions 6/14/2012 4 Copyright 2012
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  Success Story Intranet Portal Software Products Portfolio Management for Fortune 500 IT Management Software Company Client: A leader in IT Management Solutions Challenge: Improve Cost Efficiency in Managing Legacy Products with a 3 Year Sunset Period Through acquisitions and changing technology landscape, the client had a considerable portfolio of legacy products. These products had a significant install base and it was imperative to continue providing quality maintenance and support. The client’s objective was to eliminate fixed costs to maintain and support these legacy software products, and outsource the maintenance to a reliable outsourcing partner leveraging variable revenue sharing model (risk/rewards). Project Scope: Manage a portfolio of legacy products • Resolve all outstanding customer support issues including critical support cases • Provided Level 3 Technical Support to end customers • Complete enhancement releases for OS and Third-Party version tolerance • Provide patch and hot fix releases and assist in upgrades based on end-client requirements Engagement Model Used: Co-sourcing • Client was responsible for L1 and L2 Support and Silicus was responsible for L3 Support and Product Maintenance Pricing Model Used: Revenue Sharing with Risk / Reward • Revenue Sharing of License and Maintenance Revenues with Minimum / Maximum Threshold Prices • Threshold Monthly Cost determined for each Product in the Portfolio based on history of Customer Support Cases • Product added to the Portfolio based on trailing 12-month history of Maintenance & License Revenue • Silicus’ revenue share – 80% of Maintenance Revenue and 20% of License Revenue • Minimum Payment – Total of Threshold Amounts for all Products • Maximum Payment – Lesser of 2 x Threshold or Total Revenue Share of all Products Silicus SharePoint Services & Solutions 6/14/2012 5 Copyright 2012
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  Success Story IT Helpdesk and Ticketing System Software Maintenance & Support for Fortune 500 Financial Solutions and Services Company The Client: A leader in Financial Solutions & Services in Banking & Payment Processing The Challenge: Ensure Services & Deliverables exceed agreed upon Service Levels The Client wanted to outsource the Maintenance & Support of a Critical Software-as-a-Service Solution while wanting to ensure a world-class experience for its it’s end customers and users. Client and Silicus agreed upon a Service Level Credits / Rewards methodology to reflect the relative importance of various aspects of Silicus’ services and to motivate Silicus in preventing failures and defects in the Solution. Project Scope: Maintain, Enhance and Support a SaaS Solution • Resolve all outstanding customer support issues including critical support cases • Provide Level 3 Technical Support to end customers • Enhance & Upgrade to latest Technology and Database Platform • Enrich solutions with Feature from requirements backlog Engagement Model Used: Outsourcing • Client was responsible for L1 and L2 Support and Silicus was responsible for L3 Support and Product Maintenance / Enhancement Pricing Model Used: Fixed Monthly Price with Service Level Credits • Service Levels Defined including Timeliness of deliverables, Defect Rates, Client Satisfaction, etc. • Service Level Weighting assigned to each Service Level with a Total Pool Percentage of 200% Available for Allocation • 5% of Monthly Fixed Price was assigned to the Amount at Risk • Service Level Credits could be earned back by exceeding the Service Levels for the next consecutive four months Silicus SharePoint Services & Solutions 6/14/2012 6 Copyright 2012
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  Success Story Document Management Product Info. Management Solution for Fortune 100 Technology Major with Co-sharing of IP Rights The Client: Fortune 100 Technology Leader The Challenge: Deliver a Product Information Management Solution within headcount constraints and stringent budgets Project Scope: Develop a Product Information Management Solutions for Market Operations Globally • Develop Solution for managing product configuration, pricing, marketing & engineering information for online & retail operations globally • Take product information feeds from multiple upstream ERP & Engineering Systems • Leverage Service Oriented Architecture to allow easy integration with multiple systems • Allow product managers in all divisions to manage product pricing for near real-time response to market conditions • Feed market facing systems such as e-Commerce storefronts and large retail stores with updated product information Engagement Model Used: Outsourcing • Silicus was responsible for developing the solution, followed by multiple engagements in integration & deployment with multiple upstream and downstream applications in a hub-spoke architecture Pricing Model Used: Discounted Fixed Price with Co-sharing of IP • Client was constrained by a very stringent budget • Silicus was working with another Client requiring a similar solution in an unrelated industry • Silicus was able to discount save both clients 35% in project costs Silicus SharePoint Services & Solutions 6/14/2012 7 Copyright 2012
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  Success Story BI & Reporting with QuickBooks Integration Product Info. Management Solution for Fortune 100 Technology Major with Co-sharing of IP Rights The Client: Fortune 100 Technology Leader The Challenge: Deliver a Product Information Management Solution within headcount constraints and stringent budgets Project Scope: Develop a Product Information Management Solutions for Market Operations Globally • Develop Solution for managing product configuration, pricing, marketing & engineering information for online & retail operations globally • Take product information feeds from multiple upstream ERP & Engineering Systems • Leverage Service Oriented Architecture to allow easy integration with multiple systems • Allow product managers in all divisions to manage product pricing for near real-time response to market conditions • Feed market facing systems such as e-Commerce storefronts and large retail stores with updated product information Engagement Model Used: Outsourcing • Silicus was responsible for developing the solution, followed by multiple engagements in integration & deployment with multiple upstream and downstream applications in a hub-spoke architecture Pricing Model Used: Discounted Fixed Price with Co-sharing of IP • Client was constrained by a very stringent budget • Silicus was working with another Client requiring a similar solution in an unrelated industry • Silicus was able to discount save both clients 35% in project costs Silicus SharePoint Services & Solutions 6/14/2012 8 Copyright 2012
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  Success Story Partner Collaboration Extranet Product Info. Management Solution for Fortune 100 Technology Major with Co-sharing of IP Rights The Client: Fortune 100 Technology Leader The Challenge: Deliver a Product Information Management Solution within headcount constraints and stringent budgets Project Scope: Develop a Product Information Management Solutions for Market Operations Globally • Develop Solution for managing product configuration, pricing, marketing & engineering information for online & retail operations globally • Take product information feeds from multiple upstream ERP & Engineering Systems • Leverage Service Oriented Architecture to allow easy integration with multiple systems • Allow product managers in all divisions to manage product pricing for near real-time response to market conditions • Feed market facing systems such as e-Commerce storefronts and large retail stores with updated product information Engagement Model Used: Outsourcing • Silicus was responsible for developing the solution, followed by multiple engagements in integration & deployment with multiple upstream and downstream applications in a hub-spoke architecture Pricing Model Used: Discounted Fixed Price with Co-sharing of IP • Client was constrained by a very stringent budget • Silicus was working with another Client requiring a similar solution in an unrelated industry • Silicus was able to discount save both clients 35% in project costs Silicus SharePoint Services & Solutions 6/14/2012 9 Copyright 2012
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  Success Story Knowledge Management System Product Info. Management Solution for Fortune 100 Technology Major with Co-sharing of IP Rights The Client: Fortune 100 Technology Leader The Challenge: Deliver a Product Information Management Solution within headcount constraints and stringent budgets Project Scope: Develop a Product Information Management Solutions for Market Operations Globally • Develop Solution for managing product configuration, pricing, marketing & engineering information for online & retail operations globally • Take product information feeds from multiple upstream ERP & Engineering Systems • Leverage Service Oriented Architecture to allow easy integration with multiple systems • Allow product managers in all divisions to manage product pricing for near real-time response to market conditions • Feed market facing systems such as e-Commerce storefronts and large retail stores with updated product information Engagement Model Used: Outsourcing • Silicus was responsible for developing the solution, followed by multiple engagements in integration & deployment with multiple upstream and downstream applications in a hub-spoke architecture Pricing Model Used: Discounted Fixed Price with Co-sharing of IP • Client was constrained by a very stringent budget • Silicus was working with another Client requiring a similar solution in an unrelated industry • Silicus was able to discount save both clients 35% in project costs Silicus SharePoint Services & Solutions 6/14/2012 10 Copyright 2012
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  CONTACT US USA (Head Quarters) SilicusTechnologies, Inc. Sales & Information 13131 Dairy Ashford, Suite 210 T: +1 (713) 353 7403 Sugar Land, TX 77478 E-mail : info@silicus.com T: +1 (713) 353-7400 F: +1 (713) 353-7480 TF: +1 (866) 912-8855 Silicus SharePoint Services & Solutions 6/14/2012 11 Copyright 2012