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The document summarizes an empathy map for a stakeholder who is skeptical of the value of higher education and graduate studies for career prospects. The stakeholder says the interview process does not guarantee a good job fit and schooling may not provide needed job skills. He researches fit programs and talks to others about their experiences. He spends daily time looking for opportunities but is unsure if graduate studies are worth the high costs. He feels graduate school does not benefit those interested in business and that degrees do not always lead to better pay or success.






