Monitoring As A Service
Modernity and Self-Service
James Turnbull
@kartar
1
Who
• VP of Engineering at Kickstarter
• Advisor at Docker
• Open source chap
• Funny accent
2
The Docker Book
www.dockerbook.com
3
The Art of Monitoring
www.artofmonitoring.com
4
Who are you folks?
5
What's this all about?
6
Modernity and Baudelaire
the fleeting, ephemeral experience of life in an urban
metropolis ... the responsibility art has to capture that
experience ... characterized by intense historical discontinuity ...
openness to the novelty of the future ... a heightened sensitivity to
what is unique about the present...
-- Philosophical Romanticism by Nikolas Kompridis
7
Two phases
1. Making monitoring modern
2. Making monitoring a service
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Phase 1:
Making monitoring
modern
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Traditional monitoring (sucks)
1. It's focussed on the wrong things.
2. It's often archaic.
3. It's not easily mangeable.
10
The right stuff
11
Focus on business
outcomes
12
Top down
1. Business logic.
2. Applications.
3. Services.
4. Infrastructure.
13
Choose more modern
tooling
14
Push instead of Pull
15
Fault detection is for
yesterday
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Metrics are king
17
Automation is key
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And a stepping stone
to the next phase
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Phase 2:
Making monitoring a
service
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What's a service?
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Services are customer
focussed
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Stop making your
monitoring about you
23
Talk to customers
24
Gather requirements
25
Change the cycle of
monitoring
development
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Attach monitoring to
product development
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Change the
accountability
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Self-service is king
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Present an API
Not a ticket
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Services
31
Consoles
32
Logging & Reporting
33
You are not the
customer of your
monitoring
34
Questions?
@kartar
http://www.artofmonitoring.com
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Monitoring As A Service - Monitorama 2015