hi

Thanks for coming to this session.
You Are Here
• Interested in startups that create products
• Interested in the concept of “lean startups”
• Have been, currently are, or are thinking
  about founding a startup
I hope to get you here
• Clear, high level understanding of Market
  Validation, Customer Development and The
  Lean Startup
• Some level of understanding of how these
  benefit the creation of a successful product
• Excited to look into these three models and
  try them out and see what works for you
Market Validation

What does this mean to you?
What is Market Validation?
A process for
determining whether
or not your target
market is:
• Real
• Worthy of your idea
• Addressable
Really. What is Market Validation?
• Primary (Proprietary) Market Research
  1. Face to Face Interviews
  2. Phone Interviews
  3. On Line Interviews / Surveys
• Secondary Market Research
  – Analysts
  – Market Research
What does Market Validation Teach Us?

• What state is the market in?
  – Early adopter, early majority, late majority, laggards
• What is the competition?
  – Actual competitors
  – Alternatives to a true solution
• What are customers willing to pay?
• How serious is the need?
• What is the operational cost to adopting your
  proposed solution?
Takeaway:
Market Validation ensures that you
actually have an opportunity worth
pursuing, and helps you understand
 what solution will actually capture
     that market opportunity.
Customer Development

 What does this mean to you?
What is Customer Development?
A process for achieving
product-market fit that
helps you to
definitively:
• Define your
customer
• Define your market
state
• Define your go to
market strategy
• Ensure these
definitions are all real
Customer Development:
“The Four Steps To Epiphany”




            Achieve      Achieve
            Market Fit   Market Dominance
Really. What is Customer Development?

• Business Visionary (CEO)
  –       Customer (Day to day user, Economic buyer, decision
          maker)
  –       Problem / Solution
      •     Scale of recognition (Latent or Active)
  –       Impact of pain / Mission Critical?
  –       How does the customer spend their day now?
• Tech Co-Founder (CTO or Chief Maker)
  – Product (Features, Benefits, IP, TCO, Dependency
    Analysis)
Takeaway:
     Customer Development is a
 discipline for bringing a product to
the market successfully in a startup.
Lean Startup

What does this mean to you?
What is a Lean Startup?
A learning
organization, seeking
to discover a working
business model
How does a Lean Startup Work?
   The Lean Startup Loop
Customer Development Engineering




http://www.startuplessonslearned.com/2008/09/customer-development-engineering.html
Takeaway:
A Lean Startup is a solution finding
organization, who’s sole purpose is
   to validate a business model.
Business Model

What does this mean to you?
What is a Business Model?
A business model
describes the
rationale of how an
organization
creates, delivers, and
captures value
(economic, social, or
other forms of value).
Business Model Canvas
Business Model Design + Customer Development
Sounds Nice. Here’s Reality
• Startups are hard. It’s REALLY difficult to
  actually execute. Don’t ask me why. It just is.
• You will be way better off if you are highly
  skilled and experienced in your endeavor than
  otherwise.
• Building a quality team is key, and also hard.
  A-Level players with good chemistry have the
  best chance of winning.
More Reality
• You may need money to achieve product-market
  fit. Raising money sucks for most of us, and has
  nothing to do with innovation or doing great
  work.
• Competition validates your market, but can throw
  you off your path when you start losing deals to
  it.
• Unless you have innovated before and gone
  through the pain of mistakes, you will likely make
  a lot of them.
How to deal with reality
• Lone founder is a tough road. Get a co-founder.
• Get advisors and mentors. You have blind spots.
• Get laser focused on a minimum viable product.
  (makes raising money easier when you have
  success, or maybe not necessary at all)
• Make goals and measure everything.
• Make sure you can’t not do the startup. It’s the
  only thing that will get you through.
Practical Application:
• Find a balance of Market Validation & Customer
  Development that works for you.
• Check yourself against your Business Model
  Canvas.
• Try Squared Circle Agile for Product Development
  (I made this crap up).
• Say AAARR! To Determine your MVP.
  (Acquisition, Activation, Retention, Referral &
  Revenue)
• Be a Data Driven Founder.
Squared Circle Agile:
“The Perfect Square Has No Corners” Tao Te Ching 41
Product Market Validation as Metrics
AARRR Model (Viral, Sticky or Paid)




http://500hats.typepad.com/500blogs/2010/01/startup-metrics-for-pirates-lean-startup-circle-jan-2010.html
AARRR Model




http://500hats.typepad.com/500blogs/2010/01/startup-metrics-for-pirates-lean-startup-circle-jan-2010.html
Data Driven Startup Philosophy & Framework

                            The point of testing
                is to prove or disprove assumptions quickly

                Optimize Your Startup for Learning not Data


Checklist for Data Driven Startup:
★ Operating Dashboard
★ Conversion Funnel Analysis
★ Cohort Analysis




 http://www.slideshare.net/dcancel/data-drivenstartups
Data Driven Operating Dashboard




 http://www.slideshare.net/dcancel/data-drivenstartups
Data Driven Conversion Funnel




 http://www.slideshare.net/dcancel/data-drivenstartups
Data Driven Cohort Analysis




 http://www.slideshare.net/dcancel/data-drivenstartups
Helpful? Hope So.

  Discussion Time.

  @marcuswhitney

Lean Startup - Marcus Whitney

  • 1.
    hi Thanks for comingto this session.
  • 2.
    You Are Here •Interested in startups that create products • Interested in the concept of “lean startups” • Have been, currently are, or are thinking about founding a startup
  • 3.
    I hope toget you here • Clear, high level understanding of Market Validation, Customer Development and The Lean Startup • Some level of understanding of how these benefit the creation of a successful product • Excited to look into these three models and try them out and see what works for you
  • 4.
    Market Validation What doesthis mean to you?
  • 5.
    What is MarketValidation? A process for determining whether or not your target market is: • Real • Worthy of your idea • Addressable
  • 6.
    Really. What isMarket Validation? • Primary (Proprietary) Market Research 1. Face to Face Interviews 2. Phone Interviews 3. On Line Interviews / Surveys • Secondary Market Research – Analysts – Market Research
  • 7.
    What does MarketValidation Teach Us? • What state is the market in? – Early adopter, early majority, late majority, laggards • What is the competition? – Actual competitors – Alternatives to a true solution • What are customers willing to pay? • How serious is the need? • What is the operational cost to adopting your proposed solution?
  • 8.
    Takeaway: Market Validation ensuresthat you actually have an opportunity worth pursuing, and helps you understand what solution will actually capture that market opportunity.
  • 9.
    Customer Development Whatdoes this mean to you?
  • 10.
    What is CustomerDevelopment? A process for achieving product-market fit that helps you to definitively: • Define your customer • Define your market state • Define your go to market strategy • Ensure these definitions are all real
  • 11.
    Customer Development: “The FourSteps To Epiphany” Achieve Achieve Market Fit Market Dominance
  • 12.
    Really. What isCustomer Development? • Business Visionary (CEO) – Customer (Day to day user, Economic buyer, decision maker) – Problem / Solution • Scale of recognition (Latent or Active) – Impact of pain / Mission Critical? – How does the customer spend their day now? • Tech Co-Founder (CTO or Chief Maker) – Product (Features, Benefits, IP, TCO, Dependency Analysis)
  • 13.
    Takeaway: Customer Development is a discipline for bringing a product to the market successfully in a startup.
  • 14.
    Lean Startup What doesthis mean to you?
  • 15.
    What is aLean Startup? A learning organization, seeking to discover a working business model
  • 16.
    How does aLean Startup Work? The Lean Startup Loop
  • 17.
  • 18.
    Takeaway: A Lean Startupis a solution finding organization, who’s sole purpose is to validate a business model.
  • 19.
    Business Model What doesthis mean to you?
  • 20.
    What is aBusiness Model? A business model describes the rationale of how an organization creates, delivers, and captures value (economic, social, or other forms of value).
  • 21.
  • 22.
    Business Model Design+ Customer Development
  • 23.
    Sounds Nice. Here’sReality • Startups are hard. It’s REALLY difficult to actually execute. Don’t ask me why. It just is. • You will be way better off if you are highly skilled and experienced in your endeavor than otherwise. • Building a quality team is key, and also hard. A-Level players with good chemistry have the best chance of winning.
  • 24.
    More Reality • Youmay need money to achieve product-market fit. Raising money sucks for most of us, and has nothing to do with innovation or doing great work. • Competition validates your market, but can throw you off your path when you start losing deals to it. • Unless you have innovated before and gone through the pain of mistakes, you will likely make a lot of them.
  • 25.
    How to dealwith reality • Lone founder is a tough road. Get a co-founder. • Get advisors and mentors. You have blind spots. • Get laser focused on a minimum viable product. (makes raising money easier when you have success, or maybe not necessary at all) • Make goals and measure everything. • Make sure you can’t not do the startup. It’s the only thing that will get you through.
  • 26.
    Practical Application: • Finda balance of Market Validation & Customer Development that works for you. • Check yourself against your Business Model Canvas. • Try Squared Circle Agile for Product Development (I made this crap up). • Say AAARR! To Determine your MVP. (Acquisition, Activation, Retention, Referral & Revenue) • Be a Data Driven Founder.
  • 27.
    Squared Circle Agile: “ThePerfect Square Has No Corners” Tao Te Ching 41
  • 28.
  • 29.
    AARRR Model (Viral,Sticky or Paid) http://500hats.typepad.com/500blogs/2010/01/startup-metrics-for-pirates-lean-startup-circle-jan-2010.html
  • 30.
  • 31.
    Data Driven StartupPhilosophy & Framework The point of testing is to prove or disprove assumptions quickly Optimize Your Startup for Learning not Data Checklist for Data Driven Startup: ★ Operating Dashboard ★ Conversion Funnel Analysis ★ Cohort Analysis http://www.slideshare.net/dcancel/data-drivenstartups
  • 32.
    Data Driven OperatingDashboard http://www.slideshare.net/dcancel/data-drivenstartups
  • 33.
    Data Driven ConversionFunnel http://www.slideshare.net/dcancel/data-drivenstartups
  • 34.
    Data Driven CohortAnalysis http://www.slideshare.net/dcancel/data-drivenstartups
  • 35.
    Helpful? Hope So. Discussion Time. @marcuswhitney