WHY COMPUTERISE PERSONNELRECORDS AND
INFORMATION SYSTEMS?
To provide essential to human resource planning
Aid the evaluation of current personnel policies and practices.
Enable to produce an inventory of manpower.
Preparation of several reports and returns submission to various government/non
government agencies.
3.
INTRODUCTION TO HRMIS/HRIS.
HumanResource Information System (HRIS) manages employee data.
HRIS focuses on employee-related data.
To understand the concept of Human Resource Information Systems
To familiarize the applications of HRIS in Organizations
4.
LEARNING OBJECTIVES
The meaningand definition of HRIS
The importance of HRIS
Data and information needs for HR manager
Sources of data
Concept structure and mechanics of data
Survey of software packages for HRIS
Basic knowledge of ERP software such as SAP, Oracles Financials and Ramco’s
Marshal
5.
DIFFERENCE BETWEEN HRISAND MIS.
HRIS
a) Maintains employee records, prepares salaries and wages, and supports core HR
processes. HRIS can help with recruitment, performance appraisal, and training.
MIS
A. Collects, processes, stores, and shares data to help with decision-making. MIS
helps managers plan, set goals, and formulate action plans.
6.
HOW THEY WORKTOGETHER
HRIS provides MIS with employee information, such as qualifications, skills,
experiences, and past performances.
HRIS can help automate and streamline processes, which can improve efficiency and
employee experience.
MIS can analyze data from HRIS to help with strategic planning and decision-making.
7.
ADVANTAGES OF HRIS
Efficiency:HRMIS can streamline processes, reduce manual work, and automate repetitive tasks.
Data accuracy: HRMIS centralizes employee data, which can reduce errors and inconsistencies.
Compliance: HRMIS can help organizations comply with labor laws and regulations.
Employee engagement: HRMIS can provide self-service portals for employees to update their information, request time off,
and more.
Strategic planning: HRMIS can provide data analytics and reporting to help identify trends and patterns.
Onboarding: HRMIS can help with the onboarding process for new hires.
Performance management: HRMIS can help evaluate employee work through performance assessments, goal setting, and
feedback delivery.
Payroll: HRMIS can automate the payroll process, including entering contractual data and new hire information.
Time and attendance tracking: HRMIS can help manage employee schedules and attendance.
Training and development: HRMIS can help create and manage employee training programs, including identifying training
needs, monitoring progress, and evaluating effectiveness.
Recruitment: HRMIS can capture details about recruitment activities, such as costs, time required to fill positions, and type of
recruitment.
8.
DISADVANTAGES OF HRIS
Datasecurity: HRIS stores sensitive employee information, making it a target for cyber-attacks
and data breaches.
Cost: HRIS software can be expensive to purchase, install, and maintain.
Technical difficulties: Software can malfunction, making it difficult to access employee data.
Training: New HRIS software requires upfront training for employees.
Inconsistent updates: Keeping HRIS policies, tools, and practices up to date requires ongoing
effort.
Compliance errors: Even with HRIS software, businesses are still responsible for compliance with
laws.
Overestimating statistics: Some metrics can only be observed through direct communication.
Need for specialists: HRIS still requires in-house HR specialists.
Unauthorized access: There is a risk that unauthorized people may access employee
information.
9.
INTRODUCTION TO CHAPTERS
CHAPTER1: THE BACKBONE OF MODERN HR
a. Brief History and Overview of Technology in HR.
b. Database Concepts and Applications in HRIS.
c. Systems Considerations in the Design of an HRIS: Planning for Implementations.
10.
THE EVOLUTION OFTHE TECHNOLOGY OF HRIS
Human Resource Information Systems (HRIS) have evolved from basic payroll systems to
complex analytical tools that support management decision-making.
Early stages
Payroll systems: In the 1950s and 1960s, HRIS started as payroll systems that were used to
centralize personnel data
Applicant Tracking Systems (ATS): In the 1970s, ATS was introduced to help manage job
applications
1980s
Functional features: HRIS systems began to include features to attract, retain, and reward
employees
Resume parsing: ATS systems began to include resume parsing to help recruiters analyze
large numbers of applications
11.
1990s and 2000s
EnterpriseResource Management (ERP) systems: ERPs shifted HR from record keeping to a
core function of the organization
Internet: The internet allowed for real-time data sharing, which improved communication and
collaboration
Modern HRIS
Cloud and Software as a Service (SaaS): HRIS has moved to the cloud and SaaS platforms
AI and automation: HRIS uses AI and automation to process and manage employee data
Immersive technologies: Virtual reality (VR) and augmented reality (AR) are used to improve
HR training and development
12.
FIVE TYPES OFHRIS
Operational
Collects and reports on employee records, performance, and position details
Tactical
Helps managers make decisions about resource allocation, job analysis, and employee
development
Strategic
Helps businesses plan for growth by filling roles, preparing for new projects, and entering new
markets
Comprehensive
An integrated database of employee files that can be used to create reports
Limited-function
A standalone solution with advanced features for specific needs
13.
NATURE AND PURPOSEOF HRIS
A Human Resource Information System (HRIS) helps organizations manage employee
information and processes. The purpose of an HRIS is to improve the employee
experience, streamline processes, and ensure compliance.
14.
DESCRIBE THE DIFFERENCESBETWEEN E-HRM AND HRIS
The main difference between HRIS (Human Resource Information System) and e-HRM
(Electronic Human Resource Management) is who can access the data. HRIS is
primarily used by HR staff, while e-HRM provides access to HR data for employees,
managers, and potential employees.
15.
HRIS
a) A systemthat stores and tracks employee information in databases
b) Used by HR staff to improve HR department processes
c) Collects, analyzes, and reports information about people and jobs
d) Designed to provide up-to-date information at a reasonable cost
e-HRM
a) Uses web-based technologies to support HR activities
b) Provides access to HR data for employees, managers, and potential employees
c) Includes e-recruitment, e-selection, e-performance management, and e-learning
d) Aims to improve HR services, reduce administrative costs, and improve decision making
16.
HOW THE INFORMATIONFROM AN HRIS CAN ASSIST
ORGANIZATIONAL DECISION MAKING?
HRIS data can inform strategic workforce planning
by providing insights into workforce demographics,
skills inventory, succession planning, and talent gaps.
This enables HR leaders to align HR strategies with
overall business objectives and anticipate future
staffing needs.
17.
HOW HRM ANDHRIS FIT WITHIN A COMPREHENSIVE MODEL OF
ORGANIZATIONAL FUNCTIONING IN GLOBAL BUSINESS ENVIRONMENTS
Human resource management (HRM) and human resource information systems (HRIS) are both
important parts of a comprehensive model of organizational functioning in global business
environments. HRM systems use HRIS software to automate administrative tasks and provide
data-driven insights for strategic decision-making.
18.
HOW HRM ANDHRIS FIT TOGETHER
HRM
HRM systems help organizations manage their human resources, including planning,
procurement, development, maintenance, and utilization.
HRIS
HRIS software centralizes and automates HR processes, such as employee data
management, benefits administration, and time and attendance tracking.
19.
HOW HRM ANDHRIS CAN HELP ORGANIZATIONS?
Improve decision-making: HRIS systems provide accurate and comprehensive information
about employees, which helps organizations make better decisions.
Improve employee experience: HRIS systems can help organizations improve employee
experiences by automating administrative tasks.
Improve efficiency: HRIS systems can help organizations improve efficiency by automating
administrative tasks.
Improve compliance: HRIS systems can help organizations improve compliance by
automating administrative tasks.
Improve productivity: HRIS systems can help organizations improve productivity by
providing data-driven insights for strategic decision-making.
20.
DATA AND INFORMATIONNEEDS FOR HR
MANAGER
The “Data” is considered as “Raw Facts” and “Information- processed data output”
Human resources metrics, or tracking employee and employer data, is the key to
effective HR management
Many forms of data are required by law to be maintained by employers, while other
data is helpful to delivering efficient services to employees and determining HR
staffers’ abilities to meet the needs of the workforce.
21.
THE USAGE OFDATA AND ITS INFORMATION ARE
DISCUSSED BELOW:
Employee Count
The employee base, or the number of workers employed, is critical data for HR to
track. Everything from the ratio of HR staffers to employees to the organization’s
ability to negotiate group health insurance rates depends on the number of
employees.
For example, HR best practices suggest a ratio of one full-time HR staffer for every
100 employees. 5 Companies in their growth stages should track employee base
numbers to determine how many HR staffers they should hire.
22.
Voluntary EEO (EqualEmployment Opportunity)
Government contractors are required to track applicant and employee data such as race,
age, sex, disability and veteran status to use when analyzing their companies’ diversity
representation.
Wages
HR should track current and historical compensation data. Current salaries and wages are
obviously tracked for accurate payroll processing; however, tracking historical data on the
company’s wages is equally important.
Training Expense
Tracking data concerning employee training can assist in illustrating the return on investment in
employees’ professional development.
23.
WHAT ARE DATABASECONCEPTS?
A database is an organized collection of structured information, or data, typically
stored electronically in a computer system. A database is usually controlled by a
database management system (DBMS).
25.
WHAT ARE APPLICATIONSOF HRIS?
A human resource information system comes with three major applications – talent
acquisition, talent management, and talent optimization – all this with the effective
backing of data.
INTRODUCTION TO CHAPTER2
DATA MANAGEMENT
A. Data management for Human Resource Information System
B. Data formats
C. Entry procedure & process
D. Data storage & retrieval
E. Transaction processing
F. Office automation
G. Information processing and control functions
28.
DATA MANAGEMENT FORHUMAN RESOURCE
INFORMATION SYSTEM
Data management for a Human Resource Information System (HRIS) is the process of
collecting, storing, and organizing employee data. It's a key feature of HRIS systems,
and helps ensure that data is accurate, secure, and accessible.
29.
WHY IS DATAMANAGEMENT IMPORTANT FOR
HRIS?
Informed decision-making: Accurate data helps HR professionals make better
decisions about recruiting, performance management, and employee retention
Operational efficiency: HRIS data management can reduce paperwork and save
time
Compliance: HRIS data management helps organizations comply with labor
regulations
Security: HRIS data management protects sensitive employee information, such as
medical and financial records
30.
HOW TO IMPROVEHRIS DATA MANAGEMENT?
Conduct regular audits: Use a checklist to evaluate the data against a benchmark
Implement data validation protocols: Ensure that data is accurate and up to date
Automate routine tasks: Use automation tools for data entry
Integrate with other systems: Connect HRIS with payroll and other systems
Provide training and support: Ensure that HR staff are well-trained and have access
to user support
31.
DATA FORMAT
Only someof the organizations had sufficient policies and procedures in place to
collect the majority of the necessary HR data.
For those not having sufficient policies and procedures in place, this deficiency may
limit their ability to extract report or analyze performance in areas where
information cannot be collected and maintained in a structured and easy to access
format.
32.
COMMON DATA FORMAT
CommonData Format (CDF) is a data format that stores and manages
multidimensional data. It's a platform-independent format that allows developers to
manage data arrays.
Features of Common Data Format (CDF).
Self-describing: CDF files include information about the data they contain
Device-independent: CDF files can be accessed on any platform that has CDF ported
to it
Read/write interfaces: CDF has interfaces for C, FORTRAN, Java, Perl, C#/Visual
Basic, IDL, MATLAB, and more
Free: NASA provides CDF software, documentation, and user support services for free
33.
ENTRY PROCEDURE ANDPROCESS
All organizations should have appropriate guides and instructions, which outline the
processes for entering data and preparing reports from their HRIS systems. However,
in most cases, considerable efforts and resources are required to collect and arrange
the data for presentation to users.
Lack of awareness of the capabilities of the HRIS, and lack of staff training, also
indicates that the capabilities of HRIS are not being maximized in the most efficient
and effective manner.
34.
INFORMATION USED FORDECISIONS
All organizations should use information from the HRIS to monitor progress in some
important HR areas and to make decisions regarding key operational issues. Although
shadow systems were sometimes used to generate additional HR data, particularly
for some of the more strategic HR issues, this represented something of a missed
opportunity. However, many managers consider that there is scope to improve the
information that is provided to them on a regular basis.
35.
CONTINUOUS IMPROVEMENT
Although theorganizations review aspects of their HR information needs, processes
and data quality from time to time, it is not usually done as part of a systematic
management plan and business plan. There may be lack of basic financial and
operational information on costs, which made it impossible for the organizations to
measure the cost-effectiveness of their HRIS, including core and shadow systems, and
the return on their investment.
36.
Human Resource Process: The Human Resource Process includes maintenance
of personnel records, annual review and revision of employee handbook, audit of HR
strategies, policies and procedures, 33 implementation of employment/termination
procedures, employee development program, performance management process, on-site
support, employee retention programs, employee morale building, and compensation plan
review.
Recruiting and Employment Process: Different activities of
recruiting service process are employment verification, job
description development strategy, applicant screening,
reference and background check, conduct of interviews etc. This
process involves back office support for recruitment processes,
skill testing and new employee orientation program.
37.
Benefits Administration Processes:Various activities of this
process are brokerage services, custom benefit plan strategies and
design, benefit analysis, cost control and reduction,
recommendations, development of employee communications,
eligibility and enrollment services, employee claims resolution,
monthly invoice audit and reconciliation, on-line employee access to
benefits information, health and welfare, defined benefit, defined
contribution, employee call center, Ecommerce etc.
Other Processes: Other processes are payroll process, HR
outsourcing processes, talent solutions consulting processes, contact
center processes, health care processes, talent and organizational
change processes, personnel policies & procedures, human resource
administration processes, training & development processes, wage
and salary administration processes, employee relations processes,
knowledge management processes etc.
38.
DATA STORAGE
Data storagein a human resource information system (HRIS) is the process of keeping
employee data in a secure place. HRIS data includes names, addresses, Social Security
numbers, and performance reviews.
Data storage in HRIS
Security: HRIS data is sensitive and needs to be protected from unauthorized access.
Encryption: Data encryption converts sensitive information into an unreadable format that
can only be accessed with a key.
Access controls: Role-based access controls (RBAC) limit what employees can see.
Audit trails: Audit trails record all data access and modification activity.
Multi-factor authentication (MFA): MFA requires multiple verification factors to access the
HRIS.
Software updates: Regular software updates help protect against vulnerabilities.
TRANSACTION PROCESSING
Transaction processingin a Human Resource Information System (HRIS) involves recording and
processing employee-related transactions.
How does transaction processing work in HRIS?
a) Data entry: Employees enter data into the HRIS
b) Data storage: The HRIS stores the data
c) Data processing: The HRIS processes the data to create information
d) Document generation: The HRIS generates documents and reports based on the
processed data
e) Inquiry processing: The HRIS allows users to retrieve specific data
41.
WHAT ARE THEBENEFITS OF TRANSACTION PROCESSING IN HRIS?
Efficiency: Automated workflows and real-time data can improve efficiency
Productivity: Improved efficiency can increase productivity across the organization
Data integrity: TPS ensure that data is accurate and reliable
Timely reports: TPS can produce reports quickly
42.
OFFICE AUTOMATION
Office automationis the use of software and systems to manage data and perform
tasks. HRIS stands for Human Resources Information System, and it uses office
automation to automate HR processes.
Office automation is a general term that describes the different types of computer
systems and software that are used to collect digitally, store, transfer, alter and utilize
office information to execute tasks. In essence, office automation helps to manage
data.
Examples of office automation systems Video conferencing solutions like Zoom or
Microsoft Teams, Collaboration platforms like Slack, and Business process
management (BPM) software.
44.
BENEFITS OF OFFICEAUTOMATION IN HRIS
Payroll: Automates payroll calculations, which reduces errors and saves time
Cost analysis: Provides data on employee compensation, benefits, and expenses
Compliance and reporting: Generates payroll reports, tax forms, and other financial
documents
Time tracking: Automates time tracking for employees
Benefits administration: Automates the administration of employee benefits
Employee onboarding: Automates the administration of employee onboarding
Frees up HR employees: Frees up HR employees to focus on more strategic tasks
45.
DESIGN OF HUMANRESOURCE INFORMATION SYSTEM
Designing a human resource information system (HRIS) involves identifying information needs,
designing the system, and implementing it.
Steps for designing an HRIS
1. Determine information needs
Consider the information needs of managers at different levels. This may involve studying the
organization's activities.
2. Design the system
Structure the flow of information to meet the needs of managers. This may involve developing
processing techniques for specific data sets.
3. Implement the system
Set up the HRIS and train employees on how to use it. This may also involve streamlining procedures
and integrating the HRIS with other organizational components.
46.
FACTORS TO CONSIDERWHEN DESIGNING AN
HRIS
Privacy: Protect employee privacy and ensure that data is accurate.
Access: Require usernames and passwords for access and keep logs of access
requests.
Security: Ensure that the system is secure.
47.
RELEVANCE OF DECISIONMAKING CONCEPTS FOR INFORMATION SYSTEM
DESIGN
Decision-making concepts are relevant to information system design because
they help ensure that information systems provide the right information to support
decision-making.
Decision-making
The process of identifying a decision, gathering information, and assessing options.
Information systems
Systems that store, manipulate, and distribute information to help decision makers.
48.
INFORMATION SYSTEMS HELPDECISION MAKERS BY:
Providing accurate information: Helping decision makers make informed decisions based on
facts and data
Supporting problem solving: Helping decision makers identify problems and evaluate
solutions
Assessing risk: Helping decision makers make decisions that minimize harm and maximize
benefits
Forecasting: Helping decision makers anticipate future events and trends
Some examples of information systems include:
Management Information Systems (MIS)
Provide information to help managers make decisions about organizational issues
Decision Support Systems (DSS)
Provide analytical modeling and information to support semi-structured and unstructured
decisions
50.
STANDARD SOFTWARE ANDCUSTOMIZED
SOFTWARE
Standard software is pre-made and designed for general use, while custom software
is designed for a specific business. Standard software is cost-effective and easy to
implement, but it may not meet all of a business's needs. Custom software is more
expensive and time-consuming to develop, but it can be tailored to a business's
specific needs.
51.
1. Standard software
Cost:Cost-effective
Implementation: Easy to implement
Updates: Regularly updated
Customization: Limited customization options
Examples: Microsoft Office, Adobe Photoshop, Salesforce
2. Custom software
Cost: More expensive
Implementation: More time-consuming to develop
Maintenance: Requires comprehensive maintenance
Customization: Tailored to a business's specific needs
Scalability: Can grow and change with a business
52.
a) Advantages ofcustom software
Flexibility: Can be adapted to changing needs
User-friendly: Can be more intuitive and user-friendly than standard software
Data privacy: Can be tailored to meet legal requirements
b) Advantages of standard software
Time: Can be deployed quickly
Cost: Can be cost-effective
INTRODUCTION TO CHAPTER3
MAN POWER PLANNING
A. To know the Modules on HR Planning, Recruitment, Selection, Placement.
B. To know the Module on Performance Appraisal System.
C. Understand the Training & Development Module
D. Understand Information System’s support for planning & control.
55.
OVERVIEW
Human resource informationsystems (HRIS) typically have modules for core HR,
organizational management, and employee and manager self-services. These
modules can help with HR planning by automating tasks and storing employee data.
56.
HRIS MODULES FORHR PLANNING
Core HR: Manages core HR processes, such as payroll, time and attendance, and
benefits administration
Organizational management: Manages organizational structure, such as positions
and departments
Employee and manager self-services: Provides tools for employees and managers
to perform tasks
Performance management: Tracks employee performance, provides feedback, and
rewards top performers
Recruiting and applicant tracking: Helps with recruiting and tracking applicants
Training tracking: Tracks training, but not learning
Reporting and analytics: Provides reporting and basic analytics
57.
HR PLANNING PROCESS
Assesscurrent workforce: Analyze the current state of the workforce
Forecast future needs: Predict future labor demand
Gap analysis: Compare projected labor demand and supply
Recruitment and talent acquisition: Find new employees
Training and development: Provide training and development to employees
Succession planning: Identify key positions and develop plans for filling them
Monitor and adjust: Monitor the results and make adjustments as needed
58.
RECRUITMENT
Recruitment in ahuman resources information system (HRIS) is the process of managing
the hiring of new employees using a software platform. HRIS recruitment modules
allow users to track applicants, schedule interviews, and manage the entire hiring
process.
59.
HOW DOES HRISRECRUITMENT WORK?
Track applicants: HRIS recruitment modules allow users to track applicants through all
stages of the hiring process.
Schedule interviews: Users can schedule interviews and set up interview panels.
Email applicants: Users can email applicants and send them interview invitations.
Score applicants: Users can score applicants based on their qualifications.
Configure for different positions: Users can configure the recruitment module to
reflect the hiring process for different types of positions.
Analyze data: Users can analyze data to identify the best sources of candidates and
the cost of filling open positions.
60.
WHAT ARE THEBENEFITS OF HRIS RECRUITMENT?
HRIS recruitment can help HR departments save time by
automating routine tasks.
HRIS recruitment can help HR departments make more informed
decisions by providing access to data-driven insights.
61.
SELECTION
Selection in anHRIS (Human Resources Information System)
refers to the process of choosing employees for specific
jobs. It's part of the talent acquisition and recruitment
processes that are integrated into HRIS.
62.
EXPLANATION
HRIS: An HRISis a system that helps companies manage and
automate HR processes.
Selection: The selection process involves reviewing applications,
interviewing candidates, and making a final decision.
Talent acquisition: HRIS incorporates processes for acquiring
talent, including recruitment and selection.
63.
WHAT IS PLACEMENTIN HUMAN RESOURCE?
Placement refers to the process of connecting the selected person
and the employer in order to establish an ongoing employment
relationship. In this step the employee is given the activities he/she
needs to perform and is told about his/her duties. Placement is
usually followed by the orientation process.
65.
PERFORMANCE APPRAISAL INHRIS
A performance appraisal in human resources information
systems (HRIS) is a review of an employee's job
performance that uses technology to automate the
process. The goal of a performance appraisal is to help
employees improve their performance and align their work
with the organization's goals.
66.
WHAT PERFORMANCE APPRAISALSCAN HELP
WITH
Identify strengths and weaknesses
Performance appraisals can help employees identify their strengths and areas for improvement.
Set goals
Performance appraisals can help employees and managers set goals for the next review
period.
Identify training needs
Performance appraisals can help identify training and development needs for employees.
Make decisions
Performance appraisals can help HR professionals make decisions about compensation, bonuses,
promotions, and terminations.
67.
HOW HRIS CANHELP WITH PERFORMANCE
APPRAISALS
Automate the process: HRIS can automate the process of
performance appraisals, allowing managers to provide feedback
and set goals more regularly.
Track progress: HRIS can help managers track employee progress
towards their goals.
Improve communication: HRIS can help improve communication
between managers and employees about performance
expectations.
68.
TRAINING AND DEVELOPMENTIN HRIS
Training and development in HRIS (Human Resources
Information System) is the process of using an HRIS to
coordinate and track employee learning and development
programs. HRIS can help improve training and
development by providing a centralized database for
employee records, and by measuring the impact of
training programs.
70.
HOW HRIS CANHELP WITH TRAINING AND DEVELOPMENT
Centralized database
HRIS provides a secure place to store and organize employee records, including training
records.
Training program tracking
HRIS can track employee learning and development programs, including HRIS training itself.
Training program measurement
HRIS can measure the effectiveness of training programs using indicators like completion rates,
satisfaction levels, and knowledge retention.
Training program alignment
HRIS can align training programs with the company's strategic goals.
Training program integration
HRIS can integrate with learning management systems or e-learning solutions.
71.
INFORMATION SYSTEM’S SUPPORTFOR
PLANNING & CONTROL.
Information systems (IS) support planning and
control by providing data to help organizations
make decisions and run their operations. IS can
include hardware, software, infrastructure, and
trained people.
72.
HOW INFORMATION SYSTEMSSUPPORT PLANNING AND
CONTROL
Decision support systems (DSS)
Help managers solve problems and make decisions by providing analytical tools. DSS can
integrate data from multiple sources and use artificial intelligence and machine learning.
Executive information systems (EIS)
Help senior managers analyze the business environment to identify trends and plan
courses of action. EIS provide summarized reports from all levels of the company.
Management information systems (MIS)
Help managers make decisions that support daily operations. MIS generate reports that
provide insights and key performance indicators.
Strategic information systems planning (SISP)
Aligns IT capabilities with business goals. SISP involves envisioning the future, creating
proposals, and developing design concepts.
CHAPTER 4
ORGANISATION PROCESS
A.The different types of Organization Structure & Related Management Processes
B. The Authority & Responsibility Flows
C. Communication Process
D. Organization Culture and Power
E. Data Capturing for Monitoring & Review
F. Information Processing for Decision Making
75.
ORGANIZATION STRUCTURE.
An organization'sstructure in a Human Resource
Information System (HRIS) defines the roles, functions, and
reporting hierarchies of the organization. This structure
helps ensure accountability, consistency, and operational
functionality.
76.
HOW DOES HRISUSE ORGANIZATIONAL
STRUCTURE?
Helps build a workforce
HRIS can help identify the right people with the right skills to meet an organization's
goals.
Manages core HR processes
HRIS can automate core HR processes like payroll, time tracking, and benefits
administration.
Improves decision making
HRIS can help organizations make better decisions by ensuring that the right people
are in the right roles.
77.
WHAT ARE SOMETYPES OF ORGANIZATIONAL
STRUCTURES?
Functional structure
Groups people by roles, responsibilities, or specialties. For example, an organization
might have marketing, finance, and sales departments.
Divisional structure
Segments HR teams by division or location. This structure is good for organizations
that operate across multiple product lines or geographic regions.
Matrix structure
Sets up reporting relationships in a grid, or matrix, instead of a traditional
hierarchy. In this structure, people with similar skills are pooled for work assignments.
81.
WHAT IS THEHRIS MANAGEMENT PROCESS?
It is the process of integrating and deploying a digital
system that facilitates the management of various HR
functions within an organization. HRIS software streamlines
processes like employee data management, payroll,
recruitment, performance evaluations, and more.
83.
THE AUTHORITY &RESPONSIBILITY FLOWS
•Authority is the power delegated by senior executives to
assign duties to all employees for better functioning.
•Responsibility is the commitment to fulfill a task given by
an executive. Accountability makes a person answerable
for his or her work based on their position, strength, and
skills.
84.
COMMUNICATION PROCESS
The communicationprocess in HRIS involves the exchange
of information between employees and management, and
among team members. HRIS systems can include tools like
employee directories, internal messaging systems, and
company-wide announcements.
85.
COMMUNICATION PROCESS
Idea formation:The sender forms an idea or message
Encoding: The sender encodes the idea into a message
Channel selection: The sender chooses a medium to transmit the
message
Decoding: The receiver decodes the message
Feedback: The receiver provides feedback about the message
86.
HRIS COMMUNICATION
Employee directories:Allow employees to find each other
Internal messaging systems: Allow employees to
communicate with each other and management
Company-wide announcements: Allow management to
communicate with employees
88.
ORGANIZATION CULTURE ANDPOWER
Organizational culture is the set of values, beliefs, and
rules that influence how employees behave in an
organization.
Power structure affects organizational culture, including
how employees communicate, collaborate, and behave.
89.
HOW ORGANIZATIONAL CULTUREIS IMPORTANT
Organizational culture and employee
behavior: Organizational culture can influence employee
work behavior and attitudes.
Organizational culture and employee
experience: Organizational culture reflects how employees
experience the organization and its brand.
90.
HOW POWER STRUCTUREAFFECTS
ORGANIZATIONAL CULTURE
Power structure and employee behavior: Power structure can
affect how employees behave, communicate, and collaborate.
Power structure and organizational adaptability: Power structure
can impact how adaptable an organization is to change.
91.
HOW HR CANINFLUENCE ORGANIZATIONAL
CULTURE?
Establish policies
HR can create employee-centric policies that promote engagement and commitment.
Manage performance
HR can create a fair performance management system that encourages employees to
work together to achieve organizational goals.
Promote a positive environment
HR can promote employees who go beyond their job description and create a safe
environment where employees can raise concerns.
92.
DATA CAPTURING FORMONITORING & REVIEW
Data capturing for monitoring and review in a Human
Resource Information System (HRIS) involves collecting and
analyzing employee data to make informed decisions.
93.
HOW WILL YOUCAPTURE THE DATA FOR
MONITORING AND REVIEW?
When performing a monitoring and evaluation, it is important
to use reliable and secure data collection tools, such as survey
software or data management solutions. These tools can help
ensure the accuracy of your data collection and provide a secure
platform for sensitive information.
94.
DATA CAPTURE
Data sources:HR data can come from a variety of sources,
including employee surveys, exit interviews, and payroll records.
Data collection tools: Data can be collected manually or
automatically using tools like OCR and digital signatures.
Data storage: Data can be stored in cloud storage or other
systems.
95.
DATA REVIEW
Data quality
Dataquality can be monitored by identifying issues and trends.
Data security
Data security can be ensured by limiting access to the data and backing it up.
Data compliance
Data compliance can be ensured by adhering to industry standards and employment
laws.
Data audits
Data audits can be conducted to identify areas for improvement and ensure the
system is meeting expectations.
CHAPTER 5
System Designand Acquisition
A. Understand the difference between the data and process views of a system
B. Understand the purpose and components of the data flow diagram (DFD)
C. Understand the hierarchy of DFDs and the concept of DFD balancing
D. Understand the three choices or options that organizations have when moving into physical design
E. Understand the purpose of a request for proposal (RFP) and what information should be included
in it
F. Understand the various criteria used to evaluate vendor proposals Describe the various types of
feasibility and their purpose in evaluating potential solutions
98.
OVERVIEW
A "data view"of a system focuses on the structure and
relationships of the data within the system, essentially looking at
the "what" information is stored, while a "process view" looks at the
sequence of actions and activities that manipulate that data,
focusing on the "how" the system operates to achieve a result; in
simpler terms, data view is about the information itself, while
process view is about the steps taken to process that information.
99.
WHAT IS THEDIFFERENCE BETWEEN DATA &
SYSTEM?
Data are only the raw facts, the material for obtaining information.
Information systems use data stored in computer databases to provide needed
information.
A database is an organized collection of interrelated data reflecting a major aspect
of a firm's activities.
100.
Data View:
Emphasizes thedata entities, attributes, and relationships between them.
Focuses on data storage, organization, and access.
Example: A database schema showing customer details like name, address,
and purchase history.
Process View:
Describes the flow of activities, including inputs, outputs, and decision points.
Focuses on the steps involved in performing a task or achieving a goal.
Example: A flowchart illustrating the order of steps in processing a customer
order, from placing the order to delivery.
101.
DATA FLOW DIAGRAM(DFD)
A data flow diagram (DFD) in HRIS is a visual representation of
how employee data moves through the HR system, illustrating the
processes that transform the data, where it is stored, and who
interacts with it, essentially providing a clear picture of how
information flows within the HR department from its initial input to
the final output, allowing for analysis and potential improvement of
processes.
102.
KEY COMPONENTS OFA HRIS DFD:
External Entities:
Represents the sources and destinations of data outside the HR system, such as new hires,
current employees, government agencies, payroll providers, or benefits administrators.
Processes:
Represents the actions or operations performed on the data within the HR system, like
calculating payroll, generating performance reviews, or processing leave requests.
Data Flows:
Arrows indicating the movement of data between external entities, processes, and data
stores.
Data Stores:
Represents where data is stored within the HR system, such as employee databases, time
and attendance records, or benefits information.
103.
PURPOSE OF USINGA DFD IN HRIS:
Understanding Data Flow:
To visually map out how employee data is collected, processed, stored, and distributed
throughout the HR system, identifying potential bottlenecks or redundancies.
System Design and Development:
Helps in designing new HR systems or improving existing ones by identifying necessary data
inputs and outputs, process interactions, and data storage requirements.
Requirement Analysis:
Facilitates communication between HR stakeholders and system developers by clearly outlining
the data needs and system functionalities.
Process Improvement:
By analyzing the DFD, potential areas for optimization within HR processes can be identified, like
streamlining data entry or automating repetitive tasks.
Compliance and Audit:
Can be used to demonstrate how sensitive employee data is handled within the system, ensuring
compliance with relevant regulations.
104.
THE HIERARCHY OFDATA FLOW DIAGRAM IN HRIS
a data flow diagram (DFD) hierarchy typically starts with a high-
level "context diagram" (Level 0), which shows the overall system
interacting with external entities, then progresses to increasingly
detailed levels (Level 1, Level 2, etc.)
105.
KEY POINTS ABOUTTHE HRIS DFD HIERARCHY:
Level 0 (Context Diagram):
Presents a simplified overview of the entire HRIS system, showing its primary external entities
(like employees, managers, government agencies) and the main data flows between them.
Level 1:
Breaks down the Level 0 processes into major HR functions (e.g., recruitment, onboarding, time
and attendance, payroll, performance management) and details the data flow between
them.
Level 2 and beyond:
Further decomposes Level 1 processes into even more specific sub-processes, providing a
detailed view of individual tasks within each HR function, including data validation,
calculations, and data storage.
106.
EXAMPLE OF ADFD HIERARCHY IN HRIS:
Level 0:
External entities: Job applicants, current employees, managers, government agencies
System process: "Manage HR operations"
Level 1:
Processes:
Recruitment process
Onboarding process
Performance management process
Payroll processing
Level 2 (within Recruitment process):
Processes:
Job posting creation
Applicant screening
Interview scheduling
Job offer generation
107.
IMPORTANT CONSIDERATIONS:
Level ofdetail:
The number of levels needed depends on the complexity of the HRIS and the desired
level of analysis.
Data flow representation:
Clearly define data flows between processes, including data types and their
direction.
Data stores:
Identify where data is stored within the system, including employee master data,
payroll information, and performance reviews.
109.
THE CONCEPT OFDFD BALANCING
Balancing in Data Flow Diagrams (DFD) is essentially
about maintaining consistency and coherence across different levels
of diagrams.
The purpose of balancing is to ensure that the information and
data flows remain accurate, complete, and well-organized
throughout the system representation.
110.
KEY POINTS ABOUTDFD BALANCING IN HRIS
Maintaining consistency:
The core idea is to preserve the exact data flows between different levels of a DFD,
ensuring that the information depicted at each level accurately reflects the overall HR
process.
Top-down decomposition:
When you break down a high-level HR process (like recruitment) into sub-processes
(like application screening, interviews, and offer letters) on a DFD, balancing ensures
that all data elements from the initial process are accounted for in the detailed sub-
processes.
Identifying errors:
By checking for data flow imbalances, you can identify potential issues in your HR
system design, such as missing data points or redundant information.
Improving understanding:
A well-balanced DFD helps stakeholders understand how data flows through the HR
system, making it easier to analyze and improve processes.
111.
EXAMPLE OF DFDBALANCING IN HRIS
Level 1 (High-level):
A process "Hire new employee" might receive "Job application" as input and produce
"Employee record" as output.
Level 2 (Detailed):
When breaking down "Hire new employee" into sub-processes, the "Job application"
data would be split into individual fields like "Name", "Contact details", "Experience",
etc., and each sub-process (like "Screening", "Interview") would receive and process
only the relevant data, ensuring the "Employee record" output at the end still contains
all the necessary information.
112.
BENEFITS OF DATAFLOW DIAGRAM BALANCING
IN HRIS
Improved system design:
By ensuring data consistency, it helps to design an HR system that accurately captures
and manages employee information.
Better communication:
A well-balanced DFD provides a clear visual representation of how data flows within
the HR system, facilitating better communication between stakeholders.
Efficient troubleshooting:
If data discrepancies are identified, the DFD can be used to pinpoint where the issue
might be occurring within the system.
113.
THE THREE OPTIONSWHEN MOVING TO A
PHYSICAL DESIGN.
When moving into the physical design phase of an HRIS
implementation, organizations typically have three main
options: build a custom system from scratch, purchase a pre-built
off-the-shelf HRIS solution, or modify an existing system through
customization to fit their specific needs; essentially choosing
between developing a completely new system, buying a ready-
made one, or adapting an existing system to their requirements.
114.
Build Custom:
This optioninvolves designing and developing an HRIS system entirely from the
ground up, allowing for complete control over features and functionality to perfectly
match the organization's unique needs.
Purchase Off-the-Shelf:
Organizations can choose to buy a pre-existing HRIS solution from a vendor, which
often comes with standard features and functionalities, potentially requiring less
development time but may not fully align with all specific needs.
Customize Existing System:
This choice involves taking an existing HRIS system and modifying it to better suit the
organization's requirements by adding or adjusting features through customization
options.
115.
KEY POINTS TOCONSIDER
Cost:
Building a custom system can be more expensive due to development time and
resources, while off-the-shelf options may be more cost-effective upfront.
Flexibility:
A custom system offers the most flexibility to tailor features, whereas an off-
the-shelf system may have limitations.
Implementation Time:
Implementing a pre-built system is usually faster than developing a custom
one.
116.
THE REQUEST FORPROPOSAL (RFP)
A Request for Proposal (RFP) is a document used by an
organization to solicit bids from potential vendors by outlining a
project's details, requirements, and desired outcomes, essentially
asking them to propose how they would fulfill those needs to be
considered for the contract;
key information to include in an RFP is a project overview, detailed
scope of work, specific requirements, timeline, budget, evaluation
criteria, and desired deliverables.
WHAT INCLUDES INREQUEST FOR PROPOSAL
Project background: A summary of the organization, the project's goals, and its
importance.
Scope of work: A detailed description of the project's deliverables, tasks, and
expected outcomes.
Requirements: Specific technical specifications, features, and functionalities needed.
Timeline: Key milestones and project deadlines
Budget: Estimated budget range for the project
Evaluation criteria: How proposals will be assessed, including factors like price,
experience, qualifications, and methodology
Contract terms: Details about payment terms, warranty, and potential legal
considerations
119.
BENEFITS OF USINGAN RFP
Fair comparison: Allows for objective evaluation of multiple
vendor proposals based on defined criteria.
Clear expectations: Sets clear parameters for what is needed from
vendors, reducing misunderstandings.
Cost efficiency: Helps identify the most cost-effective solution by
comparing bids.
120.
THE VARIOUS CRITERIAUSED TO EVALUATE VENDOR
PROPOSALS
When evaluating vendor proposals for a Human Resource
Information System (HRIS), key criteria include: vendor
experience and reputation, system functionality and
compatibility, integration capabilities with existing systems,
data security and compliance features, user interface and
ease of use, scalability, reporting and analytics tools,
pricing and cost structure, customer support, and
implementation process; all while considering the specific
needs and goals of your organization.
121.
BREAKDOWN OF EVALUATIONCRITERIA
Vendor capabilities:
Track record and experience in HRIS solutions
Client base and case studies
Reputation in the market
Customer reviews and testimonials
System functionality:
Core HR features (employee data management, payroll, benefits, time and attendance)
Recruitment and onboarding tools
Performance management system
Training and development modules
Succession planning capabilities
122.
Technical aspects:
Integration withexisting systems (ERP, payroll, etc.)
Data security and privacy compliance
Scalability to accommodate future growth
System architecture and reliability
User experience:
Intuitive interface and navigation
User-friendly reporting and dashboard features
Customization options
Implementation and support:
Implementation plan and timeline
Training and support services
Customer service responsiveness
Cost and pricing:
Total cost of ownership (licensing, maintenance, upgrades)
Pricing structure (per user, module-based)
123.
IMPORTANT CONSIDERATIONS WHENEVALUATING HRIS
VENDOR PROPOSALS
Align with business needs:
Ensure the proposed system aligns with your organization's specific HR goals and
challenges.
Prioritize key features:
Identify the most critical HR functions and prioritize features that address those needs.
Conduct thorough demos:
Get hands-on experience with the system to assess usability and functionality.
Seek user feedback:
Involve key stakeholders (HR managers, employees) in the evaluation process.
Compare proposals carefully:
Analyze the strengths and weaknesses of each vendor to make an informed decision.
CHAPTER 6
SECURITY ANDHRIS
A. Understand the importance of Security in HRIS.
B. Understand the common problem during IT adoption process.
C. Opportunities in HRM & ITES.
D. Understand the importance of HRIS & Employee Legislation.
127.
SECURITY AND PRIVACYOF HRIS
"HRIS security and privacy" refers to the measures taken
to protect sensitive employee data stored within a Human
Resource Information System (HRIS) from unauthorized
access, breaches, and misuse, ensuring confidentiality and
compliance with data privacy regulations by implementing
robust security features like access controls, data
encryption, and regular security audits.
128.
COMMON HRIS THREATS
Phishingattacks:
A significant threat where employees are tricked into clicking malicious links or providing sensitive information,
leading to unauthorized access to HR data.
Insider threats:
Malicious actions by current or former employees who have access to sensitive HR data, potentially due to
poor access controls.
Malware/Ransomware:
Malicious software that can encrypt or steal employee data, often delivered through phishing emails.
Weak access controls:
Lack of strong passwords, inadequate user authentication methods, and not enforcing the principle of least
privilege, allowing unauthorized access to HR data.
Compliance issues:
Failure to comply with local data privacy regulations, leading to legal repercussions.
Outdated systems:
Using old HRIS software with outdated security protocols, making it vulnerable to attacks.
Third-party vendor risks:
Security vulnerabilities within third-party applications that may access HR data.
129.
HOW TO MITIGATEHRIS THREATS
Employee cyber security training:
Regularly educate employees on phishing scams and best practices for protecting sensitive
data.
Strong access controls:
Implement robust password policies, multi-factor authentication, and role-based access controls.
Data encryption:
Encrypt sensitive employee data both at rest and in transit.
Regular security audits:
Conduct periodic assessments of your HRIS system to identify vulnerabilities and address them
promptly.
Incident response plan:
Develop a plan to effectively respond to data breaches and security incidents.
Stay updated on regulations:
Monitor changes in data privacy laws and ensure your HRIS practices comply.
130.
THE COMMON PROBLEMDURING IT ADOPTION
PROCESS IN HRIS
A common problem during the IT adoption process of an
HRIS system is low user adoption, where employees resist
using the new system due to factors like inadequate
training, lack of awareness about its benefits, a complex
user interface, or simply resistance to change in general.
131.
OTHER COMMON ISSUESDURING HRIS ADOPTION INCLUDE
Data quality issues:
Existing data may be inaccurate or incomplete, requiring significant cleaning before migrating to the new
system.
Integration challenges:
Difficulty connecting the HRIS with other existing systems within the organization, leading to data inconsistencies.
Change management concerns:
Not effectively managing the transition process, causing confusion and employee resistance.
Lack of management support:
Insufficient backing from leadership can hinder user adoption and impede successful implementation.
Security and privacy concerns:
Worry about data breaches and unauthorized access to sensitive employee information.
Poor system design:
A user interface that is not intuitive or user-friendly can lead to frustration and low adoption rates.
Inadequate training:
Not providing sufficient training on how to use the system effectively can result in user errors and frustration.
132.
To mitigate thesechallenges, organizations can:
Engage employees early:
Involve employees in the selection and design process to address their needs and
concerns.
Provide comprehensive training:
Offer thorough training sessions and ongoing support to help employees navigate the
new system.
Communicate effectively:
Clearly communicate the benefits of the new HRIS and address any concerns employees
may have.
Implement change management strategies:
Use a structured approach to manage the transition, including stakeholder analysis and
feedback loops.
Prioritize data quality:
Ensure accurate data migration by cleaning and validating existing data before
implementation.
133.
OPPORTUNITIES IN HRM& ITES.
In the field of Human Resource Management (HRM) and
Information Technology Enabled Services (ITES), opportunities exist
in areas like recruitment, talent management, training and
development, employee engagement, performance management,
compensation analysis, employee relations, HR analytics, and
various ITES roles including customer service, technical support,
data entry, and back-office operations, all often leveraging
technology to streamline processes and enhance efficiency.
134.
KEY OPPORTUNITIES INHRM
Talent Acquisition and Recruitment:
Identifying and attracting top talent through innovative sourcing strategies, utilizing Applicant
Tracking Systems (ATS), and managing the recruitment process.
Talent Management:
Developing and implementing strategies to retain high-performing employees, including
career planning, succession planning, and performance management systems.
Training and Development:
Designing and delivering training programs to upskill employees, addressing skill gaps, and
fostering continuous learning initiatives.
Employee Engagement:
Creating strategies to boost employee morale, satisfaction, and productivity through initiatives
like recognition programs, feedback mechanisms, and wellbeing programs.
135.
Performance Management:
Establishing frameworksto evaluate employee performance, provide regular
feedback, and align individual goals with organizational objectives.
Compensation and Benefits:
Analyzing market trends to develop competitive compensation packages, including
salary structures, benefits plans, and incentive programs.
Employee Relations:
Managing employee grievances, conflict resolution, and ensuring compliance with
labor laws.
HR Analytics:
Utilizing data to identify trends, make informed decisions, and measure the impact of
HR initiatives.
Diversity and Inclusion:
Promoting a diverse workforce and creating an inclusive work environment.
136.
KEY OPPORTUNITIES INITES
Customer Service Representative: Providing customer support through phone, email, or
chat, resolving queries, and managing customer relationships.
Technical Support Specialist: Troubleshooting technical issues, providing product guidance,
and assisting users with software applications.
Data Entry Operator: Accurately entering data into computer systems from various sources.
Back-Office Operations: Managing administrative tasks such as order processing, invoice
generation, and data management.
Content Writing and Editing: Creating and editing content for websites, marketing
materials, or knowledge bases.
Web Development: Designing and developing web applications and websites.
Digital Marketing Specialist: Managing online marketing campaigns, social media
presence, and SEO strategies.
137.
EMERGING TRENDS INHRM AND ITES
Artificial Intelligence (AI) and Machine Learning (ML):
Automating HR tasks, candidate screening, and personalized learning experiences.
Cloud Computing:
Utilizing cloud-based HR platforms for improved data accessibility and scalability.
Remote Work:
Managing a distributed workforce and adapting HR practices to remote work
environments.
Employee Experience (EX):
Focusing on creating a positive employee experience through engagement initiatives
and workplace culture development.
138.
THE IMPORTANCE OFHRIS & EMPLOYEE LEGISLATION.
An HRIS (Human Resource Information System) is crucial for ensuring
compliance with employee legislation by providing a centralized
platform to manage employee data, track key metrics related to
employment laws, automate record-keeping, and facilitate training
on compliance policies, ultimately minimizing the risk of legal
violations and ensuring fair treatment of employees within the
organization.
139.
KEY POINTS ABOUTTHE IMPORTANCE OF HRIS IN
RELATION TO EMPLOYEE LEGISLATION
Accurate Record-keeping:
HRIS systems allow for efficient storage and retrieval of employee information like personal details, work hours, leave records, and
performance evaluations, which is critical for adhering to laws regarding data privacy and employment documentation.
Compliance Monitoring:
By integrating relevant employment laws into the system, HR professionals can easily monitor compliance with aspects like minimum
wage, overtime regulations, and mandatory breaks.
Automated Reporting:
HRIS can generate reports on key employment metrics, such as workforce demographics, employee turnover, and diversity statistics,
which can be used to identify potential compliance issues and inform proactive decision-making.
Benefits Administration:
HRIS facilitates smooth management of employee benefits, ensuring proper enrollment, tracking eligibility, and compliance with
related regulations.
Training and Awareness:
The system can be used to deliver training modules on relevant employment laws, ensuring employees are informed about their rights
and responsibilities.
Streamlined Investigations:
In case of complaints or potential violations, an HRIS can help streamline the investigation process by providing access to relevant
employee data and documentation.
140.
EXAMPLES OF HOWHRIS SUPPORTS SPECIFIC
EMPLOYMENT LAWS:
Family and Medical Leave Act (FMLA): Tracking employee leave usage for
medical reasons and family emergencies.
Fair Labor Standards Act (FLSA): Calculating overtime pay accurately based
on employee hours worked.
Americans with Disabilities Act (ADA): Managing employee
accommodations related to disabilities.
Equal Employment Opportunity Commission (EEOC): Maintaining data on
employee demographics to monitor for potential discrimination.
141.
Overall, a well-designedHRIS system is a valuable tool
for HR professionals to ensure compliance with employee
legislation, mitigate legal risks, and promote fair and
ethical employment practices within an organization.