Example EMS Manual - ISO 14001

ENVIRONMENTAL MANUAL
EMS 1000
This Sheet:
1
Total Sheets:
19
ABC Manufacturing
Environmental Manual
Revision: A
Date: XXXX, 2010
Approvals ___ __ ____
__________
EHS Management Strategies, LLC
www.ISO14001-Training.com
See website for FREE ISO Tools

EMS Manual
ABC Manufacturing – Grand Rapids, MI
Section:
Table of Contents
Section Title Page
4.1 General Requirements.......................................................................6
4.2 Environmental Policy.........................................................................7
4.3 Environmental Planning ....................................................................8-9
4.3.1 Environmental Aspects.....................................................................8
4.3.2 Legal and Other Requirements .......................................................8
4.3.2 Objectives, Targets and Programs ..................................................9
4.4 Implementation and Operation..........................................................10-13
4.4.1 Resources, roles, responsibilities & authority ...................................10
4.4.2 Competence, training and awareness .....10
4.4.3 Communication .......................................11
4.4.4 Documentation ........................................11
4.4.5 Control of Documents ..............................11
4.4.6 Operational Control .................................12
4.4.7 Emergency Preparedness and Response ........................................12
4.5 Checking............................................................................................14-15
4.5.1 Monitoring and measurement ..................14
4.5.2 Evaluation of Compliance ........................14
4.5.3 Nonconformity, corrective action and preventive action....................14
4.5.4 Control of Records ..................................14-15
4.5.5 Internal Audit ...........................................15
4.6 Management Review.........................................................................16

EMS Manual
Section:
Table of Contents
Change History.........................................................................................17
APPENDIX 1............................................................................................18-20
Environmental Policy

EMS Manual
Section:
4.1 General Requirements
Effective Date:
Xx/xx/xx
Revision:
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4.1 GENERAL REQUIREMENTS AND SCOPE:
ABC Manufacturing, Grand Rapids, Michigan has established, documented, implemented, maintained and
continually improved our environmental management system in accordance with the requirements of
ISO14001:2004 international standard and determined how we are to fulfill the specified requirements.
In respect to this requirement the scope of our Environmental Management System has been defined and
documented.
The scope of this Environmental Management System (EMS) is for ABC Manufacturing site located at:
ABC Manufacturing
1234 Highway 1
Grand Rapids, MI
Scope:
1.1 General
1.1.1 This environmental system applies to (describe ABC’s operations) for the (main
industries) and other industries based on the ISO 14001: 2004 requirements.
1.2 Application
1.2.1 ABC Manufacturing designs and manufactures INSERT Processes.
1.3 Exclusion:
1.3.1 The scope of the EMS at this site excludes xxxxxxxx.
1.3.2 ABC Manufacturing does not perform any service work.
REFERENCE DOCUMENTATION:
EMS Manual

EMS Manual
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4.2 Environmental Policy
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4.2 Environmental Policy Management
ABC Manufacturing has an environmental policy that defines management’s policy to manage
the environmental aspects of their operations. The policy:
a) is appropriate to the nature, scale and environmental impacts of ABC’s activities,
products and services,
b) includes a commitment to continual improvement and prevention of pollution,
c) includes a commitment to comply with applicable legal requirements and with other
requirements to which the organization subscribes which relate to its environmental
aspects,
d) provides the framework for setting and reviewing environmental objectives and targets,
e) is documented, implemented and maintained,
f) is communicated to all person working for or on behalf of the organization, and
g) is available to the public
The environmental policy is posted in the plant(s) per the distribution list associated with them.
Reference cards are given to our employees with the key elements of the policy printed on
them but these are not controlled.
RELEVANT DOCUMENTS
Appendix 1 – Environmental Policy

EMS Manual
Section:
4.3 Planning
Effective Date:
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4.2 Planning
4.2.1 Environmental Aspects
ABC has established, implemented and maintained a procedure (EMSP001) that:
a. Identifies the environmental aspects of our activities, products, and
services within the defined scope of the environmental management
system that we can control and over which we can be expected to have
influence, taking into account planned or new developments or new or
modified activities, products and services and
b. To determine those aspects which have (or can have) significant impact(s)
on the environment.
ABC documents this information on EMSF001 and keeps it up to date. Significant
Aspects are summarized on
ABC ensures that the significant environmental aspects are taken into account in
establishing, implementing and maintaining our environmental management system.
4.2.2 Legal and other requirements
ABC has established, implemented and maintained a procedure (EMSP002):
a. to identify and have access to the applicable legal requirements and other
requirements to which the organization subscribes related to its
environmental aspects and
b. To determine how these requirements apply to our environmental aspects.
ABC ensures that these applicable legal requirements and other requirements to which we
subscribe are taken into account in establishing, implementing and maintaining its
Environmental Management System.
• At ABC we access the federal, state, and local legal requirements through the
internet.
• Local – the EHS Management representative remains informed of local
regulations through attending local council meetings or reviewing council meeting
minutes in the towns/counties where the plants are located.
4.2.3 Continuous Improvement Process - Objectives, targets and programs
ABC is committed to the continuous improvement of its’ environmental performance and
EMS system. Improvements in environmental performance will be accomplished
through the establishment and documentation of environmental objectives and targets,
monitoring significant environmental aspects, and regular EMS communications.

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4.3 Planning
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ABC has established, implemented and maintains documented environmental
objectives and targets at relevant functions and levels within our organization.
ABC has ensured our objectives and targets are measurable where practicable and
consistent with the environmental policy including the commitments to 1) prevention of
pollution, 2) to compliance with applicable legal requirements and with other
requirements to which the organization subscribes and 3) to continual improvement.
When establishing and reviewing its objective and targets ABC takes into account the
legal requirements and other requirements to which we subscribe and our significant
environmental aspects. ABC also considers our technological options, financial,
operational and business requirements and the views of interested parties.
ABC also has established, implemented and maintained a program for achieving our
objectives and targets. This program includes:
a. Designation of responsibility for achieving objectives and targets at relevant
functions and level of our organization and
b. The means and time frames by which they are to be achieved.
Each objective & target and associated program will be documented on EMSF003.
The EMS team will meet on a quarterly basis to discuss progress of objectives/targets,
identify improvements to the EMS, and implementation of corrective actions. ABC will
also maintain a continuous improvement log to track incremental improvements in the
EMS processes.
EMSP001 Aspects, Targets and Objectives
EMSP002 Legal and Other Requirements
EMSF001 Matrix Aspects, Impacts and Significant Aspects Identification
EMSF002 Summary of Significant Aspects, Operational Controls, Monitoring & Measurement
EMSF003 Environmental Regulations and other Requirements Listing
EMSF004 Objectives & Targets and Programs

EMS Manual
Section:
4.4 Implementation and Operation
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4.3 IMPLEMENTATION AND OPERATION
4.3.1 Resources, roles, responsibility and authority
ABC ensures the availability of resources essential to establish, implement, maintain
and improve the environmental management system. Resources include human
resources and specialized skills, organizational infrastructure, technology and financial
resources.
Roles, responsibilities and authorities are defined, documented and communicated in
order to facilitate effective environmental management.
ABC’s top management has appointed a specific management representative who
irrespective of other responsibilities has defined roles, responsibilities and authority for:
a. Ensuring that an EMS is established, implemented and maintained in accordance
with the requirements of the ISO 14001 international standard.
b. Reporting to top management on the performance of the EMS for review,
including recommendations for improvement.
The following personnel and teams have a key role in the EMS:
VP of Operations: Is the senior level manager for all operations covered within the
scope of the management system and responsible for providing resources for
development and maintenance of the EMS.
Director of Quality: Is the environmental management representative (EMR) and has
overall responsibly for the implementation and maintenance of the EMS
EMS Team: The EMS provides direct support to the EMR and assists with the
development and maintenance of the EMS. The Director of Quality, Quality Engineer,
and Manufacturing Manager are on the EMS Team.
Quality Engineer: Has primary responsibility for legal requirements and regulatory
compliance.
Human Resource Manager: Has primary responsibility for the identification and
tracking of all employee training including ISO 14001 awareness training, hazard
communications training and emergency response planning.
Maintenance Manager: Has primary responsibility for waste management and control
of utilities.

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All Employees: Have the responsibility to conduct their jobs in a manner to support the
EMS policy including the prevention of pollution, legal compliance, and continuous
improvement.
Other roles and responsibilities will be defined within the EMS as required.
4.3.2 Competence, training and awareness
ABC has ensured that any persons performing a task on our behalf that may have the
potential to cause a significant environmental impacts identified by the organization are
competent on the basis of appropriate education, training or experience and we retain
these associated records.
ABC has identified training needs associated with our environmental aspects and our
EMS. The training requirements are identified on our Training Matrix (EMSF-0005). We
provide training or take other action to meet these needs and retain associated records
accordingly.
ABC has established, implemented and maintained procedures to make persons
working for us (or on our behalf) aware of:
a. The importance of conformity with the environmental policy and procedures and
with the requirements of the EMS
b. The significant environmental aspects and related actual or potential impacts
associated with their work and the environmental benefits of improved personal
performance
c. Their roles and responsibilities in achieving conformity with the requirements if
the EMS and
d. The potential consequences of departure from specified procedures.
This information is covered in our ISO 14001 General Awareness program. This
training provides all employees with an understanding of the EMS policy, their role in
supporting the policy, understanding of significant aspects they impact, and other EMS
information.
4.3.3 Communication
With regard to its environmental aspects and EMS ABC has established, implemented
and maintained a procedure for internal and external EMS Communication (EMSP-
XXXX). This procedure defines:
a. Internal communication among various levels and functions of the organization
b. Receiving, documenting and responding to relevant communication from external
interested parties.

EMS Manual
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ABC management has decided not to communicate externally about our significant
environmental aspects. However, when information on our environmental activities is
requested, top management will consider these on a case-by-case basis and the
response will be documented.
4.3.4 Documentation
ABC’s EMS documentation includes:
a. The environmental policy, objectives and targets
b. A description of the scope of the EMS
c. A description of the main elements of the EMS and their interaction and
reference to related documents
d. Documents, including records, required by ISO 14001 international standard and
e. Documents, including records, determined by ABC to be necessary to ensure the
effective planning, operation and control of processes that relate to its significant
environmental aspects.
This manual is the Level 1 EMS documentation that provides clear linkage to all
elements of the EMS.
4.3.5 Control of documents
Documents required by the EMS and by ISO14001 international standard are
controlled. Records are a special type of document and are controlled in accordance
with the requirements given in 4.5.4.
ABC has established, implemented and maintained a procedure to:
a. Approve documents for adequacy prior to issue
b. Review and update as necessary and re-approve documents
c. Ensure that changes and the current revision status of documents are identified
d. Ensure that relevant versions of applicable documents are available at points of
use
e. Ensure that documents remain legible and readily identifiable
f. Ensure that documents of external origin determined by the organization to be
necessary for the planning and operation of the EMS are identified and their
distribution controlled and
g. Prevent the unintended use of obsolete documents and apply suitable
identification to them if they are retained for any purpose.
Procedure EMSP-XXXX defines process used to control documents.

EMS Manual
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4.3.6 Operational control
ABC identifies and plans those operations that are associated with the identified
significant environmental aspects consistent with our environmental policy, objectives
and targets, in order to ensure that they are carried out under special conditions by:
a. Establishing, implementing and maintaining a documented procedures to control
situations where their absence could lead to deviation from the environmental
policy, objectives and targets and
b. Stipulating the operating criteria in the procedures and
c. Establishing, implementing and maintaining procedures related to the identified
significant environmental aspects of goods and services used by ABC and
communicating applicable procedures and requirements to suppliers, including
contractors.
Operational Control Work Instructions have been developed for the following activities:
• EWI001 By Product Management
• EWI002 MSDS Management
• EWI003 Contractor Control
• EWI004 Add additional WIs
The preventative maintenance (PM) process will be used to monitor equipment and
provide for scheduled maintenance activities. Well maintained equipment will help
minimize energy conservation and potential environmental impacts. The emergency
response equipment will be maintained in the PM system.
4.3.7 Emergency preparedness and response
ABC has established, implemented and maintained a procedure (EMSP006) to identify
potential emergency situations and potential accidents that can have an impact(s) on
the environment and how we will respond to them.
ABC responds to actual emergency situations and accidents and prevents or mitigates
associated adverse environmental impacts.
ABC periodically reviews and where necessary revises our emergency preparedness
and response procedures in particular after the occurrence of accidents or emergency
situations.
ABC also periodically tests such procedures (where practicable).
ABC has developed an emergency response plan (ERP) that plan response actions for
building evacuation, fire, severe weather, chemical spills, and power outages. The ERP

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defines responsibilities and procedures for handling these events. These procedures
will be periodically tested and the effectiveness of the plans evaluated.
EMSP003 Training, Awareness, and Competency
EMSP004 Internal and External EMS Communications
EMSP005 Document Control
EMSP006 Emergency Response Plan
EWI001 By Product Management
EWI002 MSDS Management
EWI003 Contractor Control
EMSF001 Training Record
EMSF002 Outside Storage Inspection
EMSF003 Manifest Tracking Log
Preventive Maintenance System

EMS Manual
Section:
4.5 Checking
Effective Date:
Xx/xx/xx
Revision:
A
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4.4 CHECKING
4.4.1 Monitoring and Measurement
ABC has established implemented and maintained procedure to monitor and measure
on a regular basis the key characteristics of our operations that can have a significant
environmental impact. The EMS team has reviewed the identified significant
environmental aspects and identified the monitoring and measure requirements on
Summary of Significant Aspects, Operational Controls, and Monitoring & Measurement
(EMSF002). Additional monitoring with be conducted to monitoring the objective &
targets and these will be defined within each documented programs. Environmental
performance will be monitored by establishing key performance indicators and tracking
information to monitor performance.
The preventative maintenance (PM) process will be used to monitor equipment and
provide for scheduled maintenance activities. Well maintained equipment will help
minimize energy conservation and potential environmental impacts. The emergency
response equipment will be maintained in the PM system.
ABC ensures that calibrated or verified monitoring and measurement equipment is used
and shall retain associated records. Calibration requirements are summarized on
EMSF002.
4.4.2 Evaluation of Compliance
4.5.2.1 Consistent with our commitment to compliance ABC has established,
implemented and maintained a procedure(s) for periodically evaluating
compliance with applicable legal requirements.
ABC keeps records of the results of these periodic evaluations.
4.5.2.2 ABC evaluates compliance with other requirements to which we subscribe.
These evaluations may be combined with the legal compliance evaluations as
referred to in 4.5.2.1 or may involve a separate procedure.
Records of these periodic evaluations are maintained.
The legal and other requirements are identified on EMSF003. Every 3 years ABC will
review operations to determine compliance with these requirements. The results of
these audits will be documented and any identified non-compliance issues documented
in the corrective action process.
ABC will also evaluate compliance periodically through the internal audit process, safety
inspections, and routine inspections.

EMS Manual
Section:
4.5 Checking
Effective Date:
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4.5.3 Non-conformity, corrective and preventive action
ABC has established, implemented and maintained a procedure(s) for dealing with
actual and potential non-conformities and for taking corrective action and preventive
action. The procedure(s) defines requirements for:
a. Identifying and correcting non-conformities and taking action(s) to mitigate their
environmental impacts.
b. Investigating non-conformities, determining their cause(s) and taking actions in
order to avoid their recurrence.
c. Evaluating the need for action(s) to prevent non-conformities and implementing
appropriate actions designed to avoid their occurrence.
d. Recording the results of corrective action(s) and preventive action(s) taken.
e. Reviewing the effectiveness of corrective action(s) and preventive actions(s).
Actions taken are taken to the magnitude to the problems and the environmental
impacts encountered.
ABC also ensures that any necessary changes are made to the EMS documentation.
4.5.4 Control of records
ABC has established and maintained records as necessary to demonstrate conformity
to the requirements of its EMS and of the ISO 14001 international standard and the
results achieved.
ABC also has established, implemented and maintained a procedure(s) for the
identification, storage, protection, retrieval, retention and disposal of records.
• Records at ABC are to remain legible, identifiable and traceable.
4.5.5 Internal audit
ABC has ensured internal audits of the EMS are conducted at planned interval to
a. Determine whether the EMS
1. Conforms to planned arrangements for environmental management
including the requirements of the ISO 14001 international standard and
2. Has been properly implemented and maintained and
b. Provide information on the results of audits to management
Audit programs are planned, established, implemented and maintained by ABC taking
into consideration the environmental importance of the operation(s) concerned and the
results of previous audits.
Audit procedure(s) are established, implemented and maintained that address
• The responsibilities and requirements for planning and conducting audits,
reporting results and retaining associated records
• The determination of audit criteria, scope, frequency and methods.

EMS Manual
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4.5 Checking
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Selection of auditors and conduct of audits ensure objectivity and the impartiality of the
audit process.
EMSPxxxx Corrective and Preventative Actions
EMSPxxxx Internal Audit
EMSF002 Summary of Significant Aspects, Operational Controls, Monitoring &
Measurement
EMSF003 Environmental Regulations and other Requirements Listing
EMSFxxxx Master Document List and EMS Record Retention
EWI002 Waste Handling
EWI0012 MSDS Handling
Compliance Audit Records

EMS Manual
Section:
Appendix 2
Effective Date:
05/29/11
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4.6 MANAGEMENT REVIEW
Top management reviews ABC EMS at planned intervals to ensure its continuing suitability,
adequacy and effectiveness. ABC will conduct a complete management review at least
annually.
Reviews include assessing opportunities for improvement and the need for changes to the
EMS, including the environmental policy and environmental objectives and targets. Records of
the management reviews are retained.
Input to management reviews includes:
a. Results of internal audits and evaluations of compliance with legal requirements and
with other requirements to which ABC Goshen and Syracuse subscribes.
b. Communication(s) from external interested parties including complaints
c. The environmental performance of the organization
d. The extent to which objectives and targets have been met
e. Status of corrective and preventive actions
f. Follow up actions from previous management reviews
g. Changing circumstances including developments in legal or other requirements related
to its environmental aspects and
h. Recommendations for improvement
The outputs from management reviews include any decisions and actions related to possible
changes to environment policy, objectives, targets and other elements of the EMS, consistent
with the commitment to continual improvement.
EMSFxxxx Management Review Checklist and Template
Change History:
Date Rev. Comments:
Xx/xx/xx A Original EMS Manual

EMS Manual
Section:
Appendix 2
Effective Date:
05/29/11
Revision:
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Environmental Policy
The ABC Manufacturing site manufactures XXXX for the XXXXXX and other industries. ABC
Manufacturing is committed to the following environmental principles:
• Continual improvement of our Environmental Management System (EMS) achieved through
the use of common sense, Engineering, Maintenance, Manufacturing practices, personnel
training and education, and interactive participation between all personnel in the plant.
• Support of pollution prevention.
• Management practices and environmental procedures that comply with ISO 14001 to meet our
objectives and targets. The EMS objectives and targets are periodically reviewed.
• Compliance with all applicable environmental legal and other requirements.
Approved By:
_________________________________________ _________________________________________
Title: ______________________________ Title: ______________________________
DISTRIBUTION LIST:
Copy 1 Main Lobby
Copy 2 XXXXX

EMS Manual
Section:
Appendix 2
Effective Date:
05/29/11
Revision:
A
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EHS Management Strategies, LLC
James Charles, PE
(616) 666-5490
www.ISO14001-Training.com
James.Charles@iso14001-training.com
Services we provide:
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o Audit / Coaching
 Internal Auditor Training Program (On-site)
 DOT (49 CFR 172)
 Hazardous Waste / RCRCA (40 CFR 265.15)
 SPCC Plans – Updates and Certification
 OHSA Training and Auditing
 Environmental Compliance Auditing (Legal & Other)
 Green House Gas Emissions Inventories
 Problem Solving and Root Cause Analysis Training
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EMS Manual
Section:
Appendix 2
Effective Date:
05/29/11
Revision:
A
This Sheet:
19
Total Sheets:
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Example EMS Manual - ISO 14001

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Example EMS Manual - ISO 14001