Creating the Future: Reframing the
Diversity & Inclusion Conversation

Transforming Diversity to Innovation through
          Inclusion & Technology
Topics
• Definitions and Process
• Roundtables
• Roundtable Report-Outs
• Wrap-Up
• Tools & Checklist
Definitions
• Diversity is the similarities and
  differences that make us who we
  are and that fuel our perspectives,
  ideas and behaviors.

• Inclusion is encouraging others to
  share, hearing them, and valuing
  the skills, experience and
  perspective they bring to a task.

• Diversity management consist of
  formal and informal processes,
  policies and practices developed
  and implemented by organizations
  to effectively manage diversity and
  foster inclusion among all
  organizational stakeholders to
  deliver value to the organization.    Source: Gardenshwartz and Rowe
Definitions
• A disruptive technology or disruptive
  innovation is an innovation that helps
  create a new market and value network,
  and eventually goes on to disrupt an
  existing market and value network (over
  a few years or decades), displacing an
  earlier technology there.

• Disruptive technologies have the ability
  to bring about changes in companies,
  that are otherwise difficult to
  implement. Inclusion & Diversity is an
  area where disruptive technologies, like
  mobile & tablet technologies, can make
  a difference
D&I PLANNING PROCESS
 Form diverse team to develop strategic plan
 Complete Intercultural Development Inventory (IDI)
 Create D&I strategic plan
 Develop communications strategy and resource
  associated projects
 Communicate and execute
 Evaluate, reward, recognize and improve results
TECHNOLOGY INCLUSION PROCESS
 Form technology team to develop strategic plan
 Develop use cases around D&I initiatives on strategic
  plan, that can utilize mobile
 Develop adoption strategy and IT stakeholder buy off
  for utilizing emerging technologies for D&I initiatives
 Communicate and execute
 Evaluate, reward, recognize and improve results
Intercultural Competence Model




                                 Source: Dr. Milton Bennett
Impact of Intercultural Competence on
the Level of Workplace Inclusive




                                   Source: MDB Group, Inc.
Business-Alignment Framework
Technology Adoption Roadmap
D&I Impact on the Employees
D&I Impact on Other Stakeholders
Technology re-calibrating the conversation
Technology Impact on all Stakeholders




Geographically Limited               Universally Accessible
Highlighting Differences             Contribution Driven
Communities built around Job Codes   Communities built around commonality
Using Technology for D&I Initiatives
Core
                                      D&I Business                    Impacted
                 Competencies /                      D&I Project /                    Success
Business Goals                         Challenge /                   Partnering
                   Enabling                           Initiative                       Metric
                                       Questions                     Department
                   Strategies

                   Strengthen
                   brand and
                 product equities
                                     How do we
                     Deliver
                                     collaborate                                  • Referrals / New
                   meaningful
                                                   BRANs             HRLT
                   innovation          with our                       Corp.
                                                                                    Hires
                                                                                  • Product ideas
                                                  Network of
                 Grow faster with   stakeholders                     Comm.        • Marketing ideas
                    strategic                     Networks                        • Promotional
Sales              customers
                                    to foster and                      IT           ideas
                                      leverage
Growth              Leverage
                                       cultural
                    external
                  development
                                    competence
                 Drive cost and        to grow
                     margin
                  management            sales
                  Create a high
                  performance
                  organization
Network of Networks
(Organization Transformation from the Inside Out)
D&I Leadership Assessment
Technology Adoption & Disruptive Change
   Many Resources to Begin Discovery




Consulting Services   Non-Competing Verticals   Academic Resources
•   Q&A
•   Roundtables
•   Roundtable Report-Outs
•   Wrap-Up
Thank You




    Kevin A. Carter                     Daniel Maycock
    Director, Diversity and Inclusion   Mobile Technology Leader

Creating the Future: Reframing the Diversity and Inclusion Conversation

  • 1.
    Creating the Future:Reframing the Diversity & Inclusion Conversation Transforming Diversity to Innovation through Inclusion & Technology
  • 2.
    Topics • Definitions andProcess • Roundtables • Roundtable Report-Outs • Wrap-Up • Tools & Checklist
  • 3.
    Definitions • Diversity isthe similarities and differences that make us who we are and that fuel our perspectives, ideas and behaviors. • Inclusion is encouraging others to share, hearing them, and valuing the skills, experience and perspective they bring to a task. • Diversity management consist of formal and informal processes, policies and practices developed and implemented by organizations to effectively manage diversity and foster inclusion among all organizational stakeholders to deliver value to the organization. Source: Gardenshwartz and Rowe
  • 4.
    Definitions • A disruptivetechnology or disruptive innovation is an innovation that helps create a new market and value network, and eventually goes on to disrupt an existing market and value network (over a few years or decades), displacing an earlier technology there. • Disruptive technologies have the ability to bring about changes in companies, that are otherwise difficult to implement. Inclusion & Diversity is an area where disruptive technologies, like mobile & tablet technologies, can make a difference
  • 5.
    D&I PLANNING PROCESS Form diverse team to develop strategic plan  Complete Intercultural Development Inventory (IDI)  Create D&I strategic plan  Develop communications strategy and resource associated projects  Communicate and execute  Evaluate, reward, recognize and improve results
  • 6.
    TECHNOLOGY INCLUSION PROCESS Form technology team to develop strategic plan  Develop use cases around D&I initiatives on strategic plan, that can utilize mobile  Develop adoption strategy and IT stakeholder buy off for utilizing emerging technologies for D&I initiatives  Communicate and execute  Evaluate, reward, recognize and improve results
  • 7.
    Intercultural Competence Model Source: Dr. Milton Bennett
  • 8.
    Impact of InterculturalCompetence on the Level of Workplace Inclusive Source: MDB Group, Inc.
  • 10.
  • 11.
  • 12.
    D&I Impact onthe Employees
  • 13.
    D&I Impact onOther Stakeholders
  • 14.
  • 15.
    Technology Impact onall Stakeholders Geographically Limited Universally Accessible Highlighting Differences Contribution Driven Communities built around Job Codes Communities built around commonality
  • 16.
    Using Technology forD&I Initiatives
  • 17.
    Core D&I Business Impacted Competencies / D&I Project / Success Business Goals Challenge / Partnering Enabling Initiative Metric Questions Department Strategies Strengthen brand and product equities How do we Deliver collaborate • Referrals / New meaningful BRANs HRLT innovation with our Corp. Hires • Product ideas Network of Grow faster with stakeholders Comm. • Marketing ideas strategic Networks • Promotional Sales customers to foster and IT ideas leverage Growth Leverage cultural external development competence Drive cost and to grow margin management sales Create a high performance organization
  • 18.
    Network of Networks (OrganizationTransformation from the Inside Out)
  • 19.
  • 20.
    Technology Adoption &Disruptive Change Many Resources to Begin Discovery Consulting Services Non-Competing Verticals Academic Resources
  • 21.
    Q&A • Roundtables • Roundtable Report-Outs • Wrap-Up
  • 22.
    Thank You Kevin A. Carter Daniel Maycock Director, Diversity and Inclusion Mobile Technology Leader