MOBILE APPLICATIONS AND
CULTURAL VALUES OF PATRAS
24 November 2013

>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr
>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr

MOBILE APPS

!2

Internet application that run on smartphones
and other mobile devices. Mobile applications
usually help users by connecting them to
Internet services more commonly accessed
on desktop or notebook computers, or help
them by making it easier to use the Internet
on their portable devices.
>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr

ABOUT US

!3

Mobile Experts

12 years of
experience in the
mobile technology
field.

10 ppl

Most of them
Developers, sales
and marketing

Offices in Crete
and Athens

In the Science and
Technology Park of
Crete

customer base

More than 15
customers to 10
different countries like
Cameroon, S.Arabia,
Colombia, Thailand and
of course Greece

HAMAC

Member of HAMAC
and the organisation
team for
Greece@MWC14
>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr

H.A.M.A.C.

!4

Hellenic association of Mobile Application
Companies
More than 80 members with presence in 40
countries
Organizer of the Greek pavilion to the largest
mobile congress, Mobile World Congress in
Barcelona
!5
>> Cytech Ltd | Science & Technology Park of Crete |

MOBILES ARE
EVERYWHERE
>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr

GREEK MOBILE INTERNET

!6

51

49

Mobile
Other

25

75
Internet Users
Non internet users
!7
Mobile phone sales in millions

>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr

SMART VS FEATURE PHONES
500

0
Q3 2012

Mobile Phones
Smartphones

375

250

125

Q3 2013
88% of emails are never opened, 84% of Facebook news feed items aren’t
viewed, and 71% of tweets are ignored. But there is one digital
communication channel that almost always gets attention: SMS. An
amazing 98% of SMS and MMS messages are opened and read by
recipients.

mobile subscribers

Mobile subscribers worldwide will reach 7.0 billion
by the end of 2013, 7.5 billion by the end of 2014
and 8.5 billion by the end of 2016.

Open Rate

Mobile Subscribers

100%

9

75%

8.25

50%

7.5

25%

6.75

S
SM

itt
er
Tw

ok

ai

l

0%

Fa
ce
bo

!8

SMS Open rate


Em

>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr

SOME STATS

6
2013

2014

2015

2016
>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr

QR CODES

!9

young adults scanned a qr code


More than 20% of the young adults in those countries have
scanned a QR code

40

France
Germany
UK
US

30

20

10

0
Magazine

Poster

Mail

Packaging
>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr

NFC CAPABLE DEVICES

!10

5% of the world
population.
The number of NFC phones shipped will
increase 156% in 2013 to a total of 400m
devices globally. This means that one third
of the smartphones sold globally this year
will support NFC.

nfc devices
!11
>> Cytech Ltd | Science & Technology Park of Crete |

MOBILE APPS AND
CULTURE
>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr

MOBILE APPS AND CULTURE

!12

1
Virtual
Visit

4
After visit

cultural
product

3
During visit

2
Before visit
>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr

MOBILE APPS & CULTURE

!13

• virtual visit
• Virtual visitor - Uses technology to experience the culture
• Mobile application as a guide
• BEFORE Visit
• Planning and learning
• Information about accessibility is necessary and the constant visitors’
complaint
>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr

MOBILE APPS & CULTURE

!14

• During Visit
• All information should be fresh and updated
• Visitors need to be able to share all their experience with their friends
on social media

• High quality media like photos and videos make the experience
attractive
>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr

MOBILE APPS & CULTURE

!15

• after Visit
• Mobile app permits visitors to get his experience with him
• They should be able to continue getting updated information from
home

• Incentive to visit again
• Influence others to visit
!16
>> Cytech Ltd | Science & Technology Park of Crete |

OUR PROJECT
>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr

OUR TEAM

!17

VANGELIS 

— PROJECT MANAGER —

Cytech CEO and
responsible for the
overall qualitative
result

YIANNIS 


VICKI 


— MUSEOLOGIST —

— IT EXPERT—

— DESIGNER—

Content expert for
cultural values

Mobile application
development and
technology expert

Graphics and
concept design

XENOPHON 

>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr

PATRAS CULTURAL VALUES

!18

Landmarks

Places of worship
Museums

Archaeological places

Places of culture
Outdoor monuments

Historical squares
>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr

COMMUNICATION CHANNELS

!19

Cultural value is accessible through different channels, both digital and
traditional
1

2

3

4

SIGNAGE

SMS

QR CODE

NFC TAG

WELL DESIGNED SIGN
WITH INSTRUCTIONS
AND INFORMATION

SHORT TEXT WITH
INFORMATION ABOUT
ALL CULTURAL AREAS

SCANNABLE CODE LEADS
TO MOBILE APP WITH UPTO-DATE INFORMATION

5

5

6

VOICE CALL

MOBILE APP

FOURSQUARE

AUTOMATIC VOICE
GUIDE FROM VISITOR’S
PHONE

ALWAYS FRESH INFO.
PERSONALISED
EXPERIENCE

LOCATION BASED
RECOMMENDATIONS
AND COMMENTS

TAP TO GET MORE
INFORMATION ABOUT
PATRAS CULTURAL VALUES
>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr

MOBILE APPS AND CULTURE

!20

Foursquare
and
comments

4
After visit

Mobile
App, SMS,
QR, NFC,
Voice,
Signs

1
Virtual
Visit

cultural
product

3
During visit

Mobile App

2
Before visit

Mobile App
>> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr

FUTURE EXPLOITATION

!21

Visit other
places

Tickets

Mobile Payments

Offers

After visit
communication

Service bundling

Offers
Augmented
Reality

Future
updates

Visitors’
comments

Just in
time and
place
!22
>> Cytech Ltd | Science & Technology Park of Crete |

THANK YOU
vanton@cytech.gr

vanton_cytech

Mobile apps and cultural values of Patras

  • 1.
    MOBILE APPLICATIONS AND CULTURALVALUES OF PATRAS 24 November 2013 >> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr
  • 2.
    >> Cytech Ltd| Science & Technology Park of Crete | www.cytech.gr MOBILE APPS !2 Internet application that run on smartphones and other mobile devices. Mobile applications usually help users by connecting them to Internet services more commonly accessed on desktop or notebook computers, or help them by making it easier to use the Internet on their portable devices.
  • 3.
    >> Cytech Ltd| Science & Technology Park of Crete | www.cytech.gr ABOUT US !3 Mobile Experts
 12 years of experience in the mobile technology field. 10 ppl
 Most of them Developers, sales and marketing Offices in Crete and Athens
 In the Science and Technology Park of Crete customer base
 More than 15 customers to 10 different countries like Cameroon, S.Arabia, Colombia, Thailand and of course Greece HAMAC
 Member of HAMAC and the organisation team for Greece@MWC14
  • 4.
    >> Cytech Ltd| Science & Technology Park of Crete | www.cytech.gr H.A.M.A.C. !4 Hellenic association of Mobile Application Companies More than 80 members with presence in 40 countries Organizer of the Greek pavilion to the largest mobile congress, Mobile World Congress in Barcelona
  • 5.
    !5 >> Cytech Ltd| Science & Technology Park of Crete | MOBILES ARE EVERYWHERE
  • 6.
    >> Cytech Ltd| Science & Technology Park of Crete | www.cytech.gr GREEK MOBILE INTERNET !6 51 49 Mobile Other 25 75 Internet Users Non internet users
  • 7.
    !7 Mobile phone salesin millions >> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr SMART VS FEATURE PHONES 500 0 Q3 2012 Mobile Phones Smartphones 375 250 125 Q3 2013
  • 8.
    88% of emailsare never opened, 84% of Facebook news feed items aren’t viewed, and 71% of tweets are ignored. But there is one digital communication channel that almost always gets attention: SMS. An amazing 98% of SMS and MMS messages are opened and read by recipients. mobile subscribers
 Mobile subscribers worldwide will reach 7.0 billion by the end of 2013, 7.5 billion by the end of 2014 and 8.5 billion by the end of 2016. Open Rate Mobile Subscribers 100% 9 75% 8.25 50% 7.5 25% 6.75 S SM itt er Tw ok ai l 0% Fa ce bo !8 SMS Open rate
 Em >> Cytech Ltd | Science & Technology Park of Crete | www.cytech.gr SOME STATS 6 2013 2014 2015 2016
  • 9.
    >> Cytech Ltd| Science & Technology Park of Crete | www.cytech.gr QR CODES !9 young adults scanned a qr code
 More than 20% of the young adults in those countries have scanned a QR code 40 France Germany UK US 30 20 10 0 Magazine Poster Mail Packaging
  • 10.
    >> Cytech Ltd| Science & Technology Park of Crete | www.cytech.gr NFC CAPABLE DEVICES !10 5% of the world population. The number of NFC phones shipped will increase 156% in 2013 to a total of 400m devices globally. This means that one third of the smartphones sold globally this year will support NFC. nfc devices
  • 11.
    !11 >> Cytech Ltd| Science & Technology Park of Crete | MOBILE APPS AND CULTURE
  • 12.
    >> Cytech Ltd| Science & Technology Park of Crete | www.cytech.gr MOBILE APPS AND CULTURE !12 1 Virtual Visit 4 After visit cultural product 3 During visit 2 Before visit
  • 13.
    >> Cytech Ltd| Science & Technology Park of Crete | www.cytech.gr MOBILE APPS & CULTURE !13 • virtual visit • Virtual visitor - Uses technology to experience the culture • Mobile application as a guide • BEFORE Visit • Planning and learning • Information about accessibility is necessary and the constant visitors’ complaint
  • 14.
    >> Cytech Ltd| Science & Technology Park of Crete | www.cytech.gr MOBILE APPS & CULTURE !14 • During Visit • All information should be fresh and updated • Visitors need to be able to share all their experience with their friends on social media • High quality media like photos and videos make the experience attractive
  • 15.
    >> Cytech Ltd| Science & Technology Park of Crete | www.cytech.gr MOBILE APPS & CULTURE !15 • after Visit • Mobile app permits visitors to get his experience with him • They should be able to continue getting updated information from home • Incentive to visit again • Influence others to visit
  • 16.
    !16 >> Cytech Ltd| Science & Technology Park of Crete | OUR PROJECT
  • 17.
    >> Cytech Ltd| Science & Technology Park of Crete | www.cytech.gr OUR TEAM !17 VANGELIS 
 — PROJECT MANAGER — Cytech CEO and responsible for the overall qualitative result YIANNIS 
 VICKI 
 — MUSEOLOGIST — — IT EXPERT— — DESIGNER— Content expert for cultural values Mobile application development and technology expert Graphics and concept design XENOPHON 

  • 18.
    >> Cytech Ltd| Science & Technology Park of Crete | www.cytech.gr PATRAS CULTURAL VALUES !18 Landmarks Places of worship Museums Archaeological places Places of culture Outdoor monuments Historical squares
  • 19.
    >> Cytech Ltd| Science & Technology Park of Crete | www.cytech.gr COMMUNICATION CHANNELS !19 Cultural value is accessible through different channels, both digital and traditional 1 2 3 4 SIGNAGE SMS QR CODE NFC TAG WELL DESIGNED SIGN WITH INSTRUCTIONS AND INFORMATION SHORT TEXT WITH INFORMATION ABOUT ALL CULTURAL AREAS SCANNABLE CODE LEADS TO MOBILE APP WITH UPTO-DATE INFORMATION 5 5 6 VOICE CALL MOBILE APP FOURSQUARE AUTOMATIC VOICE GUIDE FROM VISITOR’S PHONE ALWAYS FRESH INFO. PERSONALISED EXPERIENCE LOCATION BASED RECOMMENDATIONS AND COMMENTS TAP TO GET MORE INFORMATION ABOUT PATRAS CULTURAL VALUES
  • 20.
    >> Cytech Ltd| Science & Technology Park of Crete | www.cytech.gr MOBILE APPS AND CULTURE !20 Foursquare and comments 4 After visit Mobile App, SMS, QR, NFC, Voice, Signs 1 Virtual Visit cultural product 3 During visit Mobile App 2 Before visit Mobile App
  • 21.
    >> Cytech Ltd| Science & Technology Park of Crete | www.cytech.gr FUTURE EXPLOITATION !21 Visit other places Tickets Mobile Payments Offers After visit communication Service bundling Offers Augmented Reality Future updates Visitors’ comments Just in time and place
  • 22.
    !22 >> Cytech Ltd| Science & Technology Park of Crete | THANK YOU vanton@cytech.gr vanton_cytech