Business process automation - from onsite to online

Business process automation - from onsite to online

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  4 OUR TODAY IS TO Sharea perspective on what to consider when moving automation projects into a virtual setting. Provide insights into how to design an online process assessment workshop. 4
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  5 AGENDA Virtual automation projects Toolsand enablers Online process assessment Wrap-up 5
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  6 THE TYPICAL AUTOMATIONPROJECT
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  7 THE VIRTUAL AUTOMATIONPROJECT
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  88 HOW DO WEENSURE SUCCESSFULL AUTOMATION PROJECTS IN A VIRTUAL CONTEXT?
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  COLLABORATION FLOW LEADERSHIP It’sabout focusing on three things 9
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  10 Facilitate See and interpret Set common rules COLLABORATION BEALIGNED
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  11 FLOW MAKE ROOM FOR THEINFORMAL Digital enablers Informal communication Fixed cadence
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  12 LEADERSHIP KEEP STAKEHOLDERS IN THE LOOP Display progression Send snapshots Schedule check-ins
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  1313 YOU MUST PROVIDETHE TOOLS TO LET PEOPLE BECOME THEIR BEST Steve Jobs You cannot mandate productivity;
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  14 Solution Workshop ChatMeeting Content PM
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  15 HOW DO YOUDESIGN YOUR ONLINE PROCESS ASSESSMENT WORKSHOP? 15
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  16 KEEP THE DESIGNSIMPLE
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  17 BEFORE Collect process information Organise workshop room Prepareprocess scorecards Request information through online form Prepare online facilitation Make virtual scorecards
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  18 DURING Fill in process scorecards Assessprocesses on the wall Discuss pros and cons in groups Discuss virtual scorecards Agree on virtual assessment Adjust changes as needed
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  19 AFTER Document the workshop Prepare prioritisation report Fillin assessment templates Review virtual assessment Distribute link to online scorecard Make adjustments as needed