Best Practices for First Level Leaders 
T D 
W D 
1 
Thinking 
Strategically 
Deciding 
and 
Delivering 
Developing 
People 
Working 
Across 
Boundaries 
First level leaders need to: 
• understand how their 
work supports a bigger 
picture objective 
• solve problems with a 
strategic perspective. 
First level leaders need to: 
• structure work 
• track progress 
• make adjustments and 
deliver results through 
others. 
First level leaders need to: 
• be aware of the 
interdependencies of 
their work 
• influence others to 
ensure mutual success. 
First level leaders need to: 
• be able to assess their 
team 
• coach 
• encourage them to 
deliver results and grow.
First level Leader Toolkit 
2 
Domain 
First Level Leader 
Development Objective Tools To Use 
First level leaders need to structure 
work, track progress, make 
adjustments and deliver results 
through others. 
• Work Breakdown 
• Prioritization: Criteria 
Rating Tool 
• Time Planning 
• “In the Moment” 
Conversations 
• Meeting Management 
• Scorecards and 
Accountability 
First level leaders need to be able to 
assess their team; coach and 
encourage them to deliver results 
and grow. 
• Leadership Style 
• Personality Styles 
• Coaching models: TOPS 
• Objective Setting 
• Team Dynamics/Goals, 
Roles, Processes and 
Interpersonal (GRPI) 
• Inquiry vs Advocacy 
• Effective Feedback 
• Listening Skills 
• Coaching 
Conversations 
First level leaders need to be aware 
of the interdependencies of their 
work and influence others to ensure 
mutual success. 
• Stakeholder Management: 
Mapping Tool 
• Influence 
• Aligning Horizontally: 
Time, Tasks and Goals 
• Cross-Boundary 
Conversations 
First level leaders need to 
understand how their work supports 
a bigger picture objective and solve 
problems with a strategic 
perspective. 
• Understanding and 
Translating Strategy 
• Strategic Thinking Skills: 
Framing and Problem 
Solving 
• Customer Focus 
• System Thinking 
• Strategic 
Communication

Accelerating Time to Experience Model

  • 1.
    Best Practices forFirst Level Leaders T D W D 1 Thinking Strategically Deciding and Delivering Developing People Working Across Boundaries First level leaders need to: • understand how their work supports a bigger picture objective • solve problems with a strategic perspective. First level leaders need to: • structure work • track progress • make adjustments and deliver results through others. First level leaders need to: • be aware of the interdependencies of their work • influence others to ensure mutual success. First level leaders need to: • be able to assess their team • coach • encourage them to deliver results and grow.
  • 2.
    First level LeaderToolkit 2 Domain First Level Leader Development Objective Tools To Use First level leaders need to structure work, track progress, make adjustments and deliver results through others. • Work Breakdown • Prioritization: Criteria Rating Tool • Time Planning • “In the Moment” Conversations • Meeting Management • Scorecards and Accountability First level leaders need to be able to assess their team; coach and encourage them to deliver results and grow. • Leadership Style • Personality Styles • Coaching models: TOPS • Objective Setting • Team Dynamics/Goals, Roles, Processes and Interpersonal (GRPI) • Inquiry vs Advocacy • Effective Feedback • Listening Skills • Coaching Conversations First level leaders need to be aware of the interdependencies of their work and influence others to ensure mutual success. • Stakeholder Management: Mapping Tool • Influence • Aligning Horizontally: Time, Tasks and Goals • Cross-Boundary Conversations First level leaders need to understand how their work supports a bigger picture objective and solve problems with a strategic perspective. • Understanding and Translating Strategy • Strategic Thinking Skills: Framing and Problem Solving • Customer Focus • System Thinking • Strategic Communication