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7 rules of service
The document provides etiquette guidelines for serving guests at a fine dining restaurant. It recommends serving women before men or children first if present. Food and drinks should be served from the left side of the guest using the server's left hand. Beverages should be served from the right side using the right hand. All guests' food should be served at the same time and dirty plates should only be removed once all guests have finished eating. Dishes should be cleared from the right side of the guest using the right hand.
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7 rules of service
- 5. PROPER STRESS ANDINTONATION Dinner with MR. PACMAN A TABLE FOR ONE PLEASE.
- 6. YES SIR. RIGHT THISWAY. DINNER FOR THIS EVENING?WHAT DO YOU WANT FOR
- 7. THEN I WANTA NICE STEAK.
- 8. HOW DO YOUWANT YOUR STEAKS?
- 9.
- 10. WHAT DO YOUWANT TO DRINK, SIR?
- 11. PLEASE BRING MEA TEA, WAITER PLEASE BRING THE CHECK. AFTER EATING
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- 16. Serve women beforemen. In a company of men and women, the latter should be served first. An exception would be in the presence of children. In this case, the children would have to be served first, followed by the women and lastly, the men.
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- 19. Serve food fromthe left side of the guest with the service person’s left hand This is done to avoid putting the service person in an awkward position. Serving with right hand may cause unwanted situation like blocking guest’s face or hitting guest with an object.
- 20. With this rulecomes another rule that service should proceed in a clockwise direction for ease of movement and efficiency on the part of the service person.
- 22. Serve Beverages fromthe guest’s rigth with the service person’s right hand. Since majority of the people are right- handed, it is only logical to serve drinks on the right side of the guest. The service person must know how to adjust with the left-handed guests.
- 23. Alcoholic beverages shouldbe placed on a cocktail napkin placed in front of the guest. To properly serve water, pour water using the right hand with the left hand folded behind the back.
- 24. PROPER SERVING POSITION HeBrings all of the guests’ food at the same time
- 25. Bring all ofthe guests’ food at the same time All food orders within a table should be served at the same time. The manager should devise means for the guests to be served at the same time.
- 26. He waits untilthe guest finished his meal
- 27. Remove dirty Platesonly when the guests are finished with their meal. Excellent service is synonymous to a high regard for guests. Showing courtesy by waiting for the all the guests to finish their meals before cleaning up is only imperative.
- 29. Never scrape orstack dirty dishes on the guests’ table. As in the previous item, this act also reflects disrespect to guests. Service person should be trained to clear and clean soiled dishes and silverware the proper way as will be discussed in the next item.
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- 32. Clear dirty dishesfrom the right side of the guest with the service person’s right hand. The proper way to remove dishes from the table is to first remove the dirty silverware with the right hand, to be transferred to the left hand, followed by the dirty plate in the same manner, moving in a clockwise direction.
- 33. Are there anyquestions