Digital Customer Experience (DX) Summit

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How Digital Teams Lead Enterprise Digital Transformations

How to Succeed When 90% of Digital Transformations Fail [Nick Allen]

Workshop: Disruptor or the Disrupted — What Will Your Organization Be? [Kristina Podnar and Carolina Ramirez]

Avery’s Digital Transformation – New Products, New Technology [David Maxson]

New SMG/CMSWire Research: The State of Digital CX

Scaling Customer Data: How Leading CPG Brands Serve Millions of Individual Customers [James McDermott]

CXO Perspective: Inside the AMA’s Prescription for 3x Growth [Todd Unger]

Case Study: Two Stories of Digital Transformation [Justin Anovick]

Shutterfly’s AI-Enabled Marketing Stack [Mike Berry]

Workshop: AI for Business Leaders - Core Concepts & Practical Applications [ Pramod Kaishik Mudrakarta]

Workshop: Solving for the VoC and VoB through Zero-Based Design

Why They Click - The Brain Science Behind Online Behavior - Tom Shapiro

Aspiration VS. Reality - The Promise and Practice of AI for Personalization - Dino Eliopulos

Drive Change and Digital Adoption with Your Consumer Base - Barbara Lehman