How to Succeed With Hybrid Work Models

A reality check from my decade coaching Fortune 500 leaders: The data is undeniable: -Approximately 41% of U.S. employees with jobs that can be performed remotely are engaged in hybrid work arrangements, working from home some days and from the office on others. Pew Research Center -Companies that cultivate strong hybrid work cultures often experience lower turnover rates, as flexible work arrangements contribute to higher employee satisfaction and loyalty. -Leaders who effectively manage hybrid teams by focusing on outcomes and fostering inclusivity tend to see enhanced team performance and engagement. McKinsey & Company The most successful hybrid leaders aren't attempting to replicate traditional office culture in a virtual setting. Instead, they're pioneering entirely new frameworks tailored to the hybrid model. Three Proven Strategies from Top-Performing Clients: 1. Digital-First Communication Architecture -Prioritize asynchronous communication to respect diverse schedules. -Allocate synchronous meetings for meaningful collaboration. Result: Notable reduction in meeting fatigue, leading to more productive work hours. 2. Core Hours Framework -Establish designated overlapping hours across time zones for real-time interactions. -Protect blocks of time for deep, focused work. -Implement documented decision-making processes to maintain clarity. Outcome: Accelerated decision-making processes and heightened employee engagement. 3. Connection Catalysts -Create intentional opportunities for relationship building. -Organize structured informal interactions, such as virtual coffee chats. -Rotate team members in these activities to foster cross-functional collaboration. -Impact: Strengthened team cohesion and improved cross-departmental communication. Takeaway: Leading hybrid teams effectively requires a focus on outcomes rather than processes, building trust over surveillance, and ensuring clarity to prevent misunderstandings. Don't miss this opportunity to transform your leadership approach for the hybrid era. #HybridLeadership #RemoteWork #LeadershipDevelopment #TeamBuilding #FutureOfWork

I worked remotely for the past 4 years at Google. 5 tips to absolutely thrive in a hybrid world: (Most people miss #2) —— 1. 𝐌𝐚𝐤𝐞 𝐭𝐡𝐞 𝐦𝐨𝐬𝐭 𝐨𝐟 1:1𝐬 𝐰𝐢𝐭𝐡 𝐲𝐨𝐮𝐫 𝐦𝐚𝐧𝐚𝐠𝐞𝐫 Most people stroll into their 1:1 meetings waiting for their manager to present. Instead, send them a pre-read with: ↳ 3 wins from this past week ↳ 3 priorities for next week (and anything you need their input on) ↳ 1 new idea for the team. The biggest challenge as a remote or hybrid worker is visibility. Make it as easy as possible for leaders to see your impact  (especially when it’s time for promotions). —— 2. 𝐀𝐭𝐭𝐞𝐧𝐝 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐜𝐨𝐧𝐟𝐞𝐫𝐞𝐧𝐜𝐞𝐬 (𝐢𝐧 𝐩𝐞𝐫𝐬𝐨𝐧) The people you meet today will determine your job opportunities in 2 years. Seriously. Find at least 1 event per year that gather those people for you. Nothing beats face-to-face conversations for building real relationships — especially outside of your company. (I'd check out monday.com's Elevate conference in September— especially if you're interested in the future of work and AI for productivity.) —— 3. 𝐔𝐬𝐞 𝐭𝐡𝐞 "5-𝐫𝐞𝐩𝐥𝐲 𝐫𝐮𝐥𝐞" If an email thread hits 5+ replies, jump on a quick call instead (or record a short video that your teammates can easily watch). You'll solve it in 15 minutes vs. 15 more emails over 3 days. —— 4. 𝐋𝐨𝐠 𝐢𝐧𝐭𝐨 𝐦𝐞𝐞𝐭𝐢𝐧𝐠𝐬 2-3 𝐦𝐢𝐧𝐮𝐭𝐞𝐬 𝐞𝐚𝐫𝐥𝐲 Before the meeting officially starts, have “hallway conversations.” Skip the boring "how's the weather over there?"  Start every call with a specific story or question. "I was listening to this amazing podcast interview while on a walk this morning. It was about brain health—I think you'd really like it. Have you listened to anything good lately?" Trust me, people will feel closer to you. —— 5. 𝐂𝐫𝐞𝐚𝐭𝐞 𝐚 "𝐰𝐨𝐫𝐤 𝐰𝐢𝐭𝐡 𝐦𝐞" 𝐦𝐚𝐧𝐮𝐚𝐥 Every manager should do this exercise in their next team meeting. It's especially useful for remote employees. Everyone will create a quick doc with - communication preferences (ping vs. phone call vs. meeting), - hours they're most focused (try to avoid meetings at that time), - how they prefer receiving feedback. It sounds formal but honestly prevents so much friction. —— The hybrid world isn't going anywhere. Might as well get really good at it! The reason why I thrived as a remote marketing leader is because I created systems that worked for me. Elevate is a great place for marketers to learn how to build and scale those systems with monday.com and AI. The conference is from September 16-18 in New York City. And you can get 10% off your ticket with my code: ElevatewithJade https://lnkd.in/ewec-QFV Which of these 5 tips resonated most with you? I’d seriously love to read it in the comments. 👇 ♻️ Repost this to share these tips with the hybrid workers in your network.

Just out in Harvard Business Review, summary of the Hybrid Experiment results and lessons on how to make hybrid succeed. Experiment: randomize 1600 graduate employees in marketing, finance, accounting and engineering at Trip.com into 5-days a week in office, or 3-days a week in office and 2-days a week WFH. Analyzed 2 years of data. Two key results A) Hybrid and fully-in-office showed no differences in productivity, performance review grade, promotion, learning or innovation. B) Hybrid had a higher satisfaction rate, and 35% lower attrition. Quit-rate reductions were largest for female employees. Four managerial lessons 1) Hybrid needs a strong performance management system so managers don’t need to hover over employees at their desks to check their progress. Trip.com had an extensive performance review process every six months. 2) Coordinate in-office days at the team or company level. Schedule clarity prevents the frustration of coming to an empty office only to participate in Zoom calls. Trip.com coordinated WFH on Wednesday and Friday. 3) Having leadership buy-in is critical (as with most management practices). Trip.com’s CEO and C-suite all support the hybrid policy. 4) A/B test new policies (as well as products) if possible. Often new policies turn out to be unexpectedly profitable. Trip.com made millions of dollars more profits from hybrid by cutting expensive turnover.