How to Navigate AI Ethics and Usage

🧭Governing AI Ethics with ISO42001🧭 Many organizations treat AI ethics as a branding exercise, a list of principles with no operational enforcement. As Reid Blackman, Ph.D. argues in "Ethical Machines", without governance structures, ethical commitments are empty promises. For those who prefer to create something different, #ISO42001 provides a practical framework to ensure AI ethics is embedded in real-world decision-making. ➡️Building Ethical AI with ISO42001 1. Define AI Ethics as a Business Priority ISO42001 requires organizations to formalize AI governance (Clause 5.2). This means: 🔸Establishing an AI policy linked to business strategy and compliance. 🔸Assigning clear leadership roles for AI oversight (Clause A.3.2). 🔸Aligning AI governance with existing security and risk frameworks (Clause A.2.3). 👉Without defined governance structures, AI ethics remains a concept, not a practice. 2. Conduct AI Risk & Impact Assessments Ethical failures often stem from hidden risks: bias in training data, misaligned incentives, unintended consequences. ISO42001 mandates: 🔸AI Risk Assessments (#ISO23894, Clause 6.1.2): Identifying bias, drift, and security vulnerabilities. 🔸AI Impact Assessments (#ISO42005, Clause 6.1.4): Evaluating AI’s societal impact before deployment. 👉Ignoring these assessments leaves your organization reacting to ethical failures instead of preventing them. 3. Integrate Ethics Throughout the AI Lifecycle ISO42001 embeds ethics at every stage of AI development: 🔸Design: Define fairness, security, and explainability objectives (Clause A.6.1.2). 🔸Development: Apply bias mitigation and explainability tools (Clause A.7.4). 🔸Deployment: Establish oversight, audit trails, and human intervention mechanisms (Clause A.9.2). 👉Ethical AI is not a last-minute check, it must be integrated/operationalized from the start. 4. Enforce AI Accountability & Human Oversight AI failures occur when accountability is unclear. ISO42001 requires: 🔸Defined responsibility for AI decisions (Clause A.9.2). 🔸Incident response plans for AI failures (Clause A.10.4). 🔸Audit trails to ensure AI transparency (Clause A.5.5). 👉Your governance must answer: Who monitors bias? Who approves AI decisions? Without clear accountability, ethical risks will become systemic failures. 5. Continuously Audit & Improve AI Ethics Governance AI risks evolve. Static governance models fail. ISO42001 mandates: 🔸Internal AI audits to evaluate compliance (Clause 9.2). 🔸Management reviews to refine governance practices (Clause 10.1). 👉AI ethics isn’t a magic bullet, but a continuous process of risk assessment, policy updates, and oversight. ➡️ AI Ethics Requires Real Governance AI ethics only works if it’s enforceable. Use ISO42001 to: ✅Turn ethical principles into actionable governance. ✅Proactively assess AI risks instead of reacting to failures. ✅Ensure AI decisions are explainable, accountable, and human-centered.

The G7 Toolkit for Artificial Intelligence in the Public Sector, prepared by the OECD.AI and UNESCO, provides a structured framework for guiding governments in the responsible use of AI and aims to balance the opportunities & risks of AI across public services. ✅ a resource for public officials seeking to leverage AI while balancing risks. It emphasizes ethical, human-centric development w/appropriate governance frameworks, transparency,& public trust. ✅ promotes collaborative/flexible strategies to ensure AI's positive societal impact. ✅will influence policy decisions as governments aim to make public sectors more efficient, responsive, & accountable through AI. Key Insights/Recommendations: 𝐆𝐨𝐯𝐞𝐫𝐧𝐚𝐧𝐜𝐞 & 𝐍𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬: ➡️importance of national AI strategies that integrate infrastructure, data governance, & ethical guidelines. ➡️ different G7 countries adopt diverse governance structures—some opt for decentralized governance; others have a single leading institution coordinating AI efforts. 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬 & 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬 ➡️ AI can enhance public services, policymaking efficiency, & transparency, but governments to address concerns around security, privacy, bias, & misuse. ➡️ AI usage in areas like healthcare, welfare, & administrative efficiency demonstrates its potential; ethical risks like discrimination or lack of transparency are a challenge. 𝐄𝐭𝐡𝐢𝐜𝐚𝐥 𝐆𝐮𝐢𝐝𝐞𝐥𝐢𝐧𝐞𝐬 & 𝐅𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤𝐬 ➡️ focus on human-centric AI development while ensuring fairness, transparency, & privacy. ➡️Some members have adopted additional frameworks like algorithmic transparency standards & impact assessments to govern AI's role in decision-making. 𝐏𝐮𝐛𝐥𝐢𝐜 𝐒𝐞𝐜𝐭𝐨𝐫 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 ➡️provides a phased roadmap for developing AI solutions—from framing the problem, prototyping, & piloting solutions to scaling up and monitoring their outcomes. ➡️ engagement + stakeholder input is critical throughout this journey to ensure user needs are met & trust is built. 𝐄𝐱𝐚𝐦𝐩𝐥𝐞𝐬 𝐨𝐟 𝐀𝐈 𝐢𝐧 𝐔𝐬𝐞 ➡️Use cases include AI tools in policy drafting, public service automation, & fraud prevention. The UK’s Algorithmic Transparency Recording Standard (ATRS) and Canada's AI impact assessments serve as examples of operational frameworks. 𝐃𝐚𝐭𝐚 & 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞: ➡️G7 members to open up government datasets & ensure interoperability. ➡️Countries are investing in technical infrastructure to support digital transformation, such as shared data centers and cloud platforms. 𝐅𝐮𝐭𝐮𝐫𝐞 𝐎𝐮𝐭𝐥𝐨𝐨𝐤 & 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: ➡️ importance of collaboration across G7 members & international bodies like the EU and Global Partnership on Artificial Intelligence (GPAI) to advance responsible AI. ➡️Governments are encouraged to adopt incremental approaches, using pilot projects & regulatory sandboxes to mitigate risks & scale successful initiatives gradually.

Insightful Sunday read regarding AI governance and risk. This framework brings some much-needed structure to AI governance in national security, especially in sensitive areas like privacy, rights, and high-stakes decision-making. The sections on restricted uses of AI make it clear that AI should not replace human judgment, particularly in scenarios impacting civil liberties or public trust. This is particularly relevant for national security contexts where public trust is essential, yet easily eroded by perceived overreach or misuse. The emphasis on impact assessments and human oversight is both pragmatic and proactive. AI is powerful, but without proper guardrails, it’s easy for its application to stray into gray areas, particularly in national security. The framework’s call for thorough risk assessments, documented benefits, and mitigated risks is forward-thinking, aiming to balance AI’s utility with caution. Another strong point is the training requirement. AI can be a black box for many users, so the framework rightly mandates that users understand both the tools’ potential and limitations. This also aligns well with the rising concerns around “automation bias,” where users might overtrust AI simply because it’s “smart.” The creation of an oversight structure through CAIOs and Governance Boards shows a commitment to transparency and accountability. It might even serve as a model for non-security government agencies as they adopt AI, reinforcing responsible and ethical AI usage across the board. Key Points: AI Use Restrictions: Strict limits on certain AI applications, particularly those that could infringe on civil rights, civil liberties, or privacy. Specific prohibitions include tracking individuals based on protected rights, inferring sensitive personal attributes (e.g., religion, gender identity) from biometrics, and making high-stakes decisions like immigration status solely based on AI. High-Impact AI and Risk Management: AI that influences major decisions, particularly in national security and defense, must undergo rigorous testing, oversight, and impact assessment. Cataloguing and Monitoring: A yearly inventory of high-impact AI applications, including data on their purpose, benefits, and risks, is required. This step is about creating a transparent and accountable record of AI use, aimed at keeping all deployed systems in check and manageable. Training and Accountability: Agencies are tasked with ensuring personnel are trained to understand the AI tools they use, especially those in roles with significant decision-making power. Training focuses on preventing overreliance on AI, addressing biases, and understanding AI’s limitations. Oversight Structure: A Chief AI Officer (CAIO) is essential within each agency to oversee AI governance and promote responsible AI use. An AI Governance Board is also mandated to oversee all high-impact AI activities within each agency, keeping them aligned with the framework’s principles.

The debate over #AI in libraries tends to be very black and white—either AI is seen as a revolutionary tool, or as a threat to our values and therefore should be banned. How should librarians approach the #EthicalDilemmas of AI in a more nuanced way? Yesterday, I had the opportunity to present "Beyond Black & White: Practical Ethics for Librarians" for the Rochester Regional Library Council (RRLC). 🔹 Key Takeaways: The Three Major Ethical Frameworks offer different ways to think about AI ethics: #Deontological Ethics considers whether actions are inherently right or wrong, regardless of the consequences. #Consequentialist Ethics evaluates decisions based on their outcomes, aiming to maximize benefits and minimize harm. #Virtue Ethics focuses on moral character and the qualities that guide ethical decision-making. These frameworks highlight that AI ethics isn’t black and white—decisions require navigating trade-offs and ethical tensions rather than taking extreme positions. I developed a 7-Step Ethical AI Decision-Making #Framework to provide a structured approach to balancing innovation with responsibility: 1️⃣ Identify the Ethical Dilemma – Clearly define the ethical issue and its implications. 2️⃣ Gather Information – Collect relevant facts, stakeholder perspectives, and policy considerations. 3️⃣ Apply the AI Ethics Checklist – Evaluate the situation based on core ethical principles. 4️⃣ Evaluate Options & Trade-offs – Assess different approaches and weigh their potential benefits and risks. 5️⃣ Make a Decision & Document It – Select the best course of action and ensure transparency by recording the rationale. 6️⃣ Implement & Monitor – Roll out the decision in a controlled manner, track its impact, and gather feedback. 7️⃣ Follow the AI Ethics Review Cycle – Continuously reassess and refine AI strategies to maintain ethical alignment. 💡 The discussion was lively, with attendees raising critical points about AI bias, vendor-driven AI implementations, and the challenge of integrating AI while protecting intellectual freedom. Libraries must engage in AI discussions now to ensure that AI aligns with our professional values while collaborating with vendors to encourage ethical AI development.

"On Nov 6, the UK Department for Science, Innovation and Technology (DSIT) published a first draft version of its AI Management Essentials (AIME) self-assessment tool to support organizations in implementing responsible AI management practices. The consultation for AIME is open until Jan 29, 2025. Recognizing the challenge many businesses face in navigating the complex landscape of AI standards, DSIT created AIME to distill essential principles from key international frameworks, including ISO/IEC 42001, the NIST Risk Management Framework, and the EU AI Act. AIME provides a framework to: - Evaluate current practices by identifying areas that meet baseline expectations and pinpointing gaps. - Prioritize improvements by highlighting actions needed to align with widely accepted standards and principles. - Understand maturity levels by offering insights into how an organization's AI management systems compare to best practices. AIME's structure includes: - A self-assessment questionnaire - Sectional ratings to evaluate AI management health - Action points and improvement recommendations The tool is voluntary and doesn’t lead to certification. Rather, it builds a baseline for 3 areas of responsible AI governance - internal processes, risk management, and communication. It is intended for individuals familiar with organizational governance, such as CTOs or AI Ethics Officers. Example questions: 1) Internal Processes Do you maintain a complete record of all AI systems used and developed by your organization? Does your AI policy identify clear roles and responsibilities for AI management? 2) Fairness Do you have definitions of fairness for AI systems that impact individuals? Do you have mechanisms for detecting unfair outcomes? 3) Impact Assessment Do you have an impact assessment process to evaluate the effects of AI systems on individual rights, society and the environment? Do you communicate the potential impacts of your AI systems to users or customers? 4) Risk Management Do you conduct risk assessments for all AI systems used? Do you monitor your AI systems for errors and failures? Do you use risk assessment results to prioritize risk treatment actions? 5) Data Management Do you document the provenance and collection processes of data used for AI development? 6) Bias Mitigation Do you take steps to mitigate foreseeable harmful biases in AI training data? 7) Data Protection Do you implement security measures to protect data used or generated by AI systems? Do you routinely complete Data Protection Impact Assessments (DPIAs)? 8) Communication Do you have reporting mechanisms for employees and users to report AI system issues? Do you provide technical documentation to relevant stakeholders? This is a great initiative to consolidating responsible AI practices, and offering organizations a practical, globally interoperable tool to manage AI!" Very practical! Thanks to Katharina Koerner for summary, and for sharing!

What Makes AI Truly Ethical—Beyond Just the Training Data 🤖⚖️ When we talk about “ethical AI,” the spotlight often lands on one issue: Don’t steal artists’ work. Don’t scrape data without consent. And yes—that matters. A lot. But ethical AI is so much bigger than where the data comes from. Here are the other pillars that don’t get enough airtime: Bias + Fairness Does the model treat everyone equally—or does it reinforce harmful stereotypes? Ethics means building systems that serve everyone, not just the majority. Transparency Can users understand how the AI works? What data it was trained on? What its limits are? If not, trust erodes fast. Privacy Is the AI leaking sensitive information? Hallucinating personal details? Ethical AI respects boundaries, both digital and human. Accountability When AI makes a harmful decision—who’s responsible? Models don’t operate in a vacuum. People and companies must own the outcomes. Safety + Misuse Prevention Is your AI being used to spread misinformation, impersonate voices, or create deepfakes? Building guardrails is as important as building capabilities. Environmental Impact Training huge models isn’t cheap—or clean. Ethical AI considers carbon cost and seeks efficiency, not just scale. Accessibility Is your AI tool only available to big corporations? Or does it empower small businesses, creators, and communities too? Ethics isn’t a checkbox. It’s a design principle. A business strategy. A leadership test. It’s about building technology that lifts people up—not just revenue. What do you think is the most overlooked part of ethical AI? #EthicalAI #ResponsibleAI #AIethics #TechForGood #BiasInAI #DataPrivacy #AIaccountability #FutureOfTech #SustainableAI #TransparencyInAI

Data privacy and ethics must be a part of data strategies to set up for AI. Alignment and transparency are the most effective solutions. Both must be part of product design from day 1. Myths: Customers won’t share data if we’re transparent about how we gather it, and aligning with customer intent means less revenue. Instacart customers search for milk and see an ad for milk. Ads are more effective when they are closer to a customer’s intent to buy. Instacart charges more, so the app isn’t flooded with ads. SAP added a data gathering opt-in clause to its contracts. Over 25,000 customers opted in. The anonymized data trained models that improved the platform’s features. Customers benefit, and SAP attracts new customers with AI-supported features. I’ve seen the benefits first-hand working on data and AI products. I use a recruiting app project as an example in my courses. We gathered data about the resumes recruiters selected for phone interviews and those they rejected. Rerunning the matching after 5 select/reject examples made immediate improvements to the candidate ranking results. They asked for more transparency into the terms used for matching, and we showed them everything. We introduced the ability to reject terms or add their own. The 2nd pass matches improved dramatically. We got training data to make the models better out of the box, and they were able to find high-quality candidates faster. Alignment and transparency are core tenets of data strategy and are the foundations of an ethical AI strategy. #DataStrategy #AIStrategy #DataScience #Ethics #DataEngineering

🔍 Ethics in AI for Healthcare: The Foundation for Trust & Impact As AI transforms healthcare, from diagnostics to clinical decision-making, ethics must be at the center of every advancement. Without strong ethical grounding, we risk compromising patient care, trust, and long-term success. 💡 Why ethics matter in healthcare AI: ✅ Patient Safety & Trust: AI must be validated and monitored to prevent harm and ensure clinician and patient confidence. ✅ Data Privacy: Healthcare data is highly sensitive, ethical AI demands robust privacy protections and responsible data use. ✅ Bias & Fairness: Algorithms must be stress-tested to avoid reinforcing disparities or leading to unequal care outcomes. ✅ Transparency: Clinicians and patients deserve to understand why AI makes the decisions it does. ✅ Accountability: Clear lines of responsibility are essential when AI systems are used in real-world care. ✅ Collaboration Over Competition: Ethical AI thrives in open ecosystems, not in siloed, self-serving environments. 🚫 Let’s not allow hype or misaligned incentives to compromise what matters most. As one physician put it: “You can’t tout ethics if you work with organizations that exploit behind the scenes.” 🤝 The future of healthcare AI belongs to those who lead with integrity, transparency, and a shared mission to do what’s right, for patients, for clinicians, and for the system as a whole. #AIinHealthcare #EthicalAI #HealthTech

𝗧𝗵𝗲 𝗘𝘁𝗵𝗶𝗰𝗮𝗹 𝗜𝗺𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗼𝗳 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗔𝗜: 𝗪𝗵𝗮𝘁 𝗘𝘃𝗲𝗿𝘆 𝗕𝗼𝗮𝗿𝗱 𝗦𝗵𝗼𝘂𝗹𝗱 𝗖𝗼𝗻𝘀𝗶𝗱𝗲𝗿 "𝘞𝘦 𝘯𝘦𝘦𝘥 𝘵𝘰 𝘱𝘢𝘶𝘴𝘦 𝘵𝘩𝘪𝘴 𝘥𝘦𝘱𝘭𝘰𝘺𝘮𝘦𝘯𝘵 𝘪𝘮𝘮𝘦𝘥𝘪𝘢𝘵𝘦𝘭𝘺." Our ethics review identified a potentially disastrous blind spot 48 hours before a major AI launch. The system had been developed with technical excellence but without addressing critical ethical dimensions that created material business risk. After a decade guiding AI implementations and serving on technology oversight committees, I've observed that ethical considerations remain the most systematically underestimated dimension of enterprise AI strategy — and increasingly, the most consequential from a governance perspective. 𝗧𝗵𝗲 𝗚𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲 𝗜𝗺𝗽𝗲𝗿𝗮𝘁𝗶𝘃𝗲 Boards traditionally approach technology oversight through risk and compliance frameworks. But AI ethics transcends these models, creating unprecedented governance challenges at the intersection of business strategy, societal impact, and competitive advantage. 𝗔𝗹𝗴𝗼𝗿𝗶𝘁𝗵𝗺𝗶𝗰 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆: Beyond explainability, boards must ensure mechanisms exist to identify and address bias, establish appropriate human oversight, and maintain meaningful control over algorithmic decision systems. One healthcare organization established a quarterly "algorithmic audit" reviewed by the board's technology committee, revealing critical intervention points preventing regulatory exposure. 𝗗𝗮𝘁𝗮 𝗦𝗼𝘃𝗲𝗿𝗲𝗶𝗴𝗻𝘁𝘆: As AI systems become more complex, data governance becomes inseparable from ethical governance. Leading boards establish clear principles around data provenance, consent frameworks, and value distribution that go beyond compliance to create a sustainable competitive advantage. 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗜𝗺𝗽𝗮𝗰𝘁 𝗠𝗼𝗱𝗲𝗹𝗶𝗻𝗴: Sophisticated boards require systematically analyzing how AI systems affect all stakeholders—employees, customers, communities, and shareholders. This holistic view prevents costly blind spots and creates opportunities for market differentiation. 𝗧𝗵𝗲 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆-𝗘𝘁𝗵𝗶𝗰𝘀 𝗖𝗼𝗻𝘃𝗲𝗿𝗴𝗲𝗻𝗰𝗲 Organizations that treat ethics as separate from strategy inevitably underperform. When one financial services firm integrated ethical considerations directly into its AI development process, it not only mitigated risks but discovered entirely new market opportunities its competitors missed. 𝘋𝘪𝘴𝘤𝘭𝘢𝘪𝘮𝘦𝘳: 𝘛𝘩𝘦 𝘷𝘪𝘦𝘸𝘴 𝘦𝘹𝘱𝘳𝘦𝘴𝘴𝘦𝘥 𝘢𝘳𝘦 𝘮𝘺 𝘱𝘦𝘳𝘴𝘰𝘯𝘢𝘭 𝘪𝘯𝘴𝘪𝘨𝘩𝘵𝘴 𝘢𝘯𝘥 𝘥𝘰𝘯'𝘵 𝘳𝘦𝘱𝘳𝘦𝘴𝘦𝘯𝘵 𝘵𝘩𝘰𝘴𝘦 𝘰𝘧 𝘮𝘺 𝘤𝘶𝘳𝘳𝘦𝘯𝘵 𝘰𝘳 𝘱𝘢𝘴𝘵 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘳𝘴 𝘰𝘳 𝘳𝘦𝘭𝘢𝘵𝘦𝘥 𝘦𝘯𝘵𝘪𝘵𝘪𝘦𝘴. 𝘌𝘹𝘢𝘮𝘱𝘭𝘦𝘴 𝘥𝘳𝘢𝘸𝘯 𝘧𝘳𝘰𝘮 𝘮𝘺 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘩𝘢𝘷𝘦 𝘣𝘦𝘦𝘯 𝘢𝘯𝘰𝘯𝘺𝘮𝘪𝘻𝘦𝘥 𝘢𝘯𝘥 𝘨𝘦𝘯𝘦𝘳𝘢𝘭𝘪𝘻𝘦𝘥 𝘵𝘰 𝘱𝘳𝘰𝘵𝘦𝘤𝘵 𝘤𝘰𝘯𝘧𝘪𝘥𝘦𝘯𝘵𝘪𝘢𝘭 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯.