CMOs: Google just made ops your problem.

CMOs: Google just made ops your problem.

With the new Store Quality Score inside Merchant Center Next, your delivery time and return policy can now impact your Shopping Ads visibility.

Yes, you read that right.

Not just bids. Not just creatives.

But how fast you ship.

How easy you make returns.


Here’s why this matters:


Higher Store Quality = Higher Shopping Rank

→ Qualify for Google’s Top Quality Store badge

→ Better CTR without increasing CPC


If your paid team is optimizing ads, but your ops team hasn’t updated return windows , you’re getting penalized and don’t even know it.


Marketing leaders now need to audit the entire funnel , not just the media.

This is where growth gets unlocked in 2025.

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alzari Josheph

Startup Advisor | Business Operations Specialist | Strategic Growth Consultant | Empowering Businesses to Scale and Succeed

3mo

@Muneeb, Can you help us fix this issue? would need merchant centre audit.

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Anastasiya Paitra

CEO of Lialoom | Helping Founders Scale Revenue | Expert in Sales Strategy, Lead Generation & AI Sales Bots | 7,000+ Calls Booked | $20M+ Revenue Generated | Training & Building Sales Teams | Сo-owner Mifort

3mo

Google prefers transparency in return conditions.

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Dr. Ona Newton (FBCS, FRSA, FSIP)

CEO/Founder at Tobams Group | Visionary Leader Driving Talent Development Through AI-Driven Learning |Strategic Leader | Executive Coach | EdTech & AI Advocate | Global Talent Strategist | Sustainability Expert|

3mo

How do I update return settings in Merchant Center?

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Robert Steinbinder

💡E-Invoicing + Digitalisation Proponent | 🎓MiM + Physics Graduate from TU Munich | 📧robert.steinbinder@comarch.de

3mo

What is the benchmark for a “Top Quality Store” badge?

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Michael J C Beckett

Founder at B2BEE & CostPerDemo | Business Growth Expert

3mo

Muneeb Farman do you still trust Broad Match at scale or always tighten it hard

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