When customer experience becomes a growth engine. Reimagine CX helps organizations turn contact centers into strategic assets with measurable business impact. By leveraging AI and Amazon Connect, companies can cut operational costs by up to 23% through elastic operations and usage-based pricing. Deployment is up to 50% faster than traditional implementations, so value arrives sooner. The journey starts with knowing where you are and where the biggest gains can be made. Reimagine CX makes the path to contact center transformation actionable and aligned to business goals. Learn more: https://bit.ly/3JRVsLF
How to transform your contact center with AI and Amazon Connect
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Account Manager | Helping healthcare and technology organizations like yours achieve their business transformation and customer experience goals.
🚀 Reimagining the Contact Center Experience with AI + AWS 🚀 In today’s fast-paced healthcare and service environments, contact centers are under more pressure than ever to deliver seamless, personalized, and efficient customer experiences. That’s why I’m excited about how TEKsystems + AWS are helping organizations reimagine customer experience (CX) through automation, AI, and cloud-native solutions. If you're a leader in the contact center space, this is a must-see. Whether you're exploring ways to: - Reduce call volumes with intelligent self-service, - Improve agent productivity with real-time insights, - Or enhance customer satisfaction through smarter workflows... 👉 This solution can help you modernize your CX strategy and drive real business outcomes. 🔗 Explore the solution here: https://lnkd.in/gBDP2Jrq Let’s connect if you’re curious about how this could apply to your team or organization. I’d love to share what I’m seeing across the industry! #CustomerExperience #ContactCenter #AI #Automation #AWS #TEKsystems #DigitalTransformation #HealthcareCX
When customer experience becomes a growth engine. Reimagine CX helps organizations turn contact centers into strategic assets with measurable business impact. By leveraging AI and Amazon Connect, companies can cut operational costs by up to 23% through elastic operations and usage-based pricing. Deployment is up to 50% faster than traditional implementations, so value arrives sooner. The journey starts with knowing where you are and where the biggest gains can be made. Reimagine CX makes the path to contact center transformation actionable and aligned to business goals. Learn more: https://bit.ly/3JRVsLF
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TELUS is redefining what great customer experience looks like. With Zendesk Contact Center, TELUS launched 24/7 asynchronous messaging, transforming how millions of customers connect with support. The results speak for themselves: • 50%+ reduction in after-contact work time • +5 pp improvement in first-contact resolution • 24/7 asynchronous availability Powered by AI and built for flexibility, Zendesk Contact Center helps TELUS deliver faster resolutions, reduce costs, and set a new standard for service. That’s customer-obsessed innovation in action. Learn more: https://bit.ly/4qTMoqC
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Strategic Marketing Leader | Driving Growth through Data-Driven Insights & Innovative Campaigns | Expert in Brand Development & Digital Transformation
TELUS is redefining what great customer experience looks like. With Zendesk Contact Center, TELUS launched 24/7 asynchronous messaging, transforming how millions of customers connect with support. The results speak for themselves: • 50%+ reduction in after-contact work time • +5 pp improvement in first-contact resolution • 24/7 asynchronous availability Powered by AI and built for flexibility, Zendesk Contact Center helps TELUS deliver faster resolutions, reduce costs, and set a new standard for service. That’s customer-obsessed innovation in action. Learn more: https://bit.ly/47NpIAS
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TELUS is redefining what great customer experience looks like. With Zendesk Contact Center, TELUS launched 24/7 asynchronous messaging, transforming how millions of customers connect with support. The results speak for themselves: • 50%+ reduction in after-contact work time • +5 pp improvement in first-contact resolution • 24/7 asynchronous availability Powered by AI and built for flexibility, Zendesk Contact Center helps TELUS deliver faster resolutions, reduce costs, and set a new standard for service. That’s customer-obsessed innovation in action. Learn more: https://bit.ly/4qCnfAK
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🚀 Your Friendly Neighborhood AI for CX Guru & Top Sales Pro | 2x President's Club Winner | Customer Experience Whiz | Collaboration Champion | Always Learning! 🧠
TELUS is redefining what great customer experience looks like. With Zendesk Contact Center, TELUS launched 24/7 asynchronous messaging, transforming how millions of customers connect with support. The results speak for themselves: • 50%+ reduction in after-contact work time • +5 pp improvement in first-contact resolution • 24/7 asynchronous availability Powered by AI and built for flexibility, Zendesk Contact Center helps TELUS deliver faster resolutions, reduce costs, and set a new standard for service. That’s customer-obsessed innovation in action. Learn more: https://bit.ly/43NcJN7
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TELUS is redefining what great customer experience looks like. With Zendesk Contact Center, TELUS launched 24/7 asynchronous messaging, transforming how millions of customers connect with support. The results speak for themselves: • 50%+ reduction in after-contact work time • +5 pp improvement in first-contact resolution • 24/7 asynchronous availability Powered by AI and built for flexibility, Zendesk Contact Center helps TELUS deliver faster resolutions, reduce costs, and set a new standard for service. That’s customer-obsessed innovation in action. Learn more: http://zdsk.co/43Is5Cx
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TELUS is redefining what great customer experience looks like. With Zendesk Contact Center, TELUS launched 24/7 asynchronous messaging, transforming how millions of customers connect with support. The results speak for themselves: • 50%+ reduction in after-contact work time • +5 pp improvement in first-contact resolution • 24/7 asynchronous availability Powered by AI and built for flexibility, Zendesk Contact Center helps TELUS deliver faster resolutions, reduce costs, and set a new standard for service. That’s customer-obsessed innovation in action. Learn more: https://bit.ly/43ejQy9
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TELUS is redefining what great customer experience looks like. With Zendesk Contact Center, TELUS launched 24/7 asynchronous messaging, transforming how millions of customers connect with support. The results speak for themselves: • 50%+ reduction in after-contact work time • +5 pp improvement in first-contact resolution • 24/7 asynchronous availability Powered by AI and built for flexibility, Zendesk Contact Center helps TELUS deliver faster resolutions, reduce costs, and set a new standard for service. That’s customer-obsessed innovation in action. Learn more: https://bit.ly/4p2Hxlp
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71% of customers say post-purchase is where brands lose their trust. Yet most innovation still stops at checkout. This Friday, join Tanner Chatterley, CEO of OrderProtection.com, and Gabe Larsen for “How AI and Automation Are Rebuilding Trust After the Buy Button.” What they’ll cover: • How AI and automation are redefining post-purchase CX • How data can predict and prevent customer issues • Why empathy still drives brand trust Friday at 11:30 MDT, don't miss it. 👉https://lnkd.in/gUcqRxUT #Ecomm #Customerexperience #Automation
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AWS GTM Alliance leader @Zendesk | X-Amazonian | Helping organizations build world class Agentic AI for CX & ES | GoToMarket | GenAI Startups | CX CoPilot | Angel Investor
TELUS is redefining what great customer experience looks like. With Zendesk Contact Center, TELUS launched 24/7 asynchronous messaging, transforming how millions of customers connect with support. The results speak for themselves: • 50%+ reduction in after-contact work time • +5 pp improvement in first-contact resolution • 24/7 asynchronous availability Powered by AI and built for flexibility, Zendesk Contact Center helps TELUS deliver faster resolutions, reduce costs, and set a new standard for service. That’s customer-obsessed innovation in action. Learn more: https://bit.ly/47HzJ1u
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Network Engineer @ Holtec International | Cisco Networking
4wIs it company policy that if sent to voicemail your recruiters hang up and immediately redial?