TELUS boosts customer experience with Zendesk Contact Center

This title was summarized by AI from the post below.
View organization page for Zendesk

638,584 followers

TELUS is redefining what great customer experience looks like. With Zendesk Contact Center, TELUS launched 24/7 asynchronous messaging, transforming how millions of customers connect with support. The results speak for themselves: • 50%+ reduction in after-contact work time • +5 pp improvement in first-contact resolution • 24/7 asynchronous availability Powered by AI and built for flexibility, Zendesk Contact Center helps TELUS deliver faster resolutions, reduce costs, and set a new standard for service. That’s customer-obsessed innovation in action. Learn more: http://zdsk.co/43Is5Cx

  • No alternative text description for this image
Russell Krayz

CEO & Founder @ WESKRON | Building Strong Business Relationships

2w

Thank you for sharing this!

See more comments

To view or add a comment, sign in

Explore content categories