Hospitality is more than just service – it’s about making everyone feel valued and important. Every day, Hilton Team Members like Raquel bring that warmth to life, creating little moments that turn into lasting memories. #HiltonForTheStay
Beautifully said. Hospitality is built on those small, genuine moments that make every guest feel seen and valued. It’s inspiring to see Hilton team members bringing that warmth to life every day. 👏
When it comes to providing exceptional service to guests, the hotel industry relies on the power of teamwork. From the moment a guest books their stay to the moment they check out, the staff at a hotel plays a crucial role in ensuring that their experience is memorable. And while individual employees may have their own areas of expertise, it’s the collaborative efforts of a team that truly make a hotel run like a well-oiled machine. #HiltonForTheStay
Not everyone arrives happy. Bravo to Raquel for making hospitality a daily transformation! 💙
The highest level of HOSPITALITY is achieved with EMPATHY
Un ejemplo inspirador de hospitalidad y excelencia 🌟
Inspiration
I used to stay in that beautiful hotel in the early 2000’s!
Beautifully said true hospitality is felt in those small, genuine moments that make every guest feel special.
Raquel you always made the guest feel special. LAX Hilton is lucky to have you all these years. Keep up the great work!
Serving discerning guests who frequent The Grande Dame of The Pacific... past, present AND future!
1w“We are right at the airport and there’s so many people from everywhere , and not everyone is happy. And my job is to change that.” That is the most incredibly powerful attitude in which to approach everyone in life: “I have a goal… every morning I say ‘Im going to do something for somebody.” Not everyone is happy, but it’s my purpose to change that… This hits me right in the chest!