Zuma ⚡’s cover photo
Zuma ⚡

Zuma ⚡

Software Development

Santa Monica, California 6,201 followers

Every team needs a Kelsey.

About us

Kelsey by Zuma is the AI leasing assistant built for the multifamily resident lifecycle. From first inquiry to rent collection, Kelsey works 24/7/365 as an extension of your onsite team, booking tours, following up instantly, answering resident questions, and even helping to recover delinquent payments. Unlike point solutions or bots, Kelsey blends agentic AI + humans-in-the-loop, ensuring your brand voice, accuracy, and empathy are always preserved. Multifamily operators partner with Zuma to: - Capture every lead with instant responses and automated qualification - Boost occupancy through more tours and higher conversions - Protect NOI with AI-assisted collections and on-time payments - Free onsite teams to focus on hospitality, relationships, and community “Kelsey helped us increase response rates by 30% and improve lead-to-tour conversions by 20–30%.” — Hannah Bailey, Sr. Marketing Manager, Raintree Partners The future of multifamily operations is AI-enabled, human-centered. That’s why every team needs a Kelsey.

Website
https://www.getzuma.com
Industry
Software Development
Company size
11-50 employees
Headquarters
Santa Monica, California
Type
Privately Held
Founded
2021
Specialties
AI Leasing Assistant, Agentic AI for Multifamily, Resident Lifecycle Management, and AI + Humans-in-the-Loop

Locations

Employees at Zuma ⚡

Updates

  • Zuma ⚡ reposted this

    We’re thrilled to announce the addition of new and expanded Certified AppPartners to the RealPage Exchange (RPX) program so far this year! 🎉    What does it mean to be a Certified AppPartner?  It means these partners have met RealPage’s rigorous standards for integration quality, scalability, and security—ensuring seamless, reliable connections with our platform. Certified AppPartners unlock powerful, real-time data flows and automation that help our customers operate smarter, faster, and more efficiently.    💡 Why it matters for our customers:  • Faster onboarding and smoother workflows • Trusted integrations that meet RealPage’s high standards • More choice in best-in-class solutions tailored to your needs • Enhanced visibility into operations and asset performance    We’re proud to collaborate with innovative partners who share our commitment to delivering exceptional value and experiences to the real estate industry.    RealPage Exchange (RPX), our best-in-class Integration Marketplace, enables our ecosystem partners to connect to simple, secured, standardized, well-documented APIs from one integration environment.  RealPage is committed to supporting an open ecosystem for multifamily. With RPX, RealPage is leading the way in multifamily, delivering modernized APIs that provide game-changing levels of efficiency, responsiveness and customer-centricity.    🔗 Learn more about and explore the growing network of Certified AppPartners: realpage.com/exchange Blueground, RS Clark & Associates, FlexWurx, Engrain, UNION, Aigentless, Amazon Key, JONAH®, Geokey, Pay Ready, Position Imaging, Swifty, Sapphire Connected Communities, Venn , OneDay, NetVendor, Zuma ⚡, Apartment SEO, Get 100

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  • Leaky leads. Missed tours. Wasted marketing spend. When Alan Keller dug into tens of thousands of leasing conversations, one pattern jumped out: 🤙 Respond within 18 minutes → +23% higher chance a prospect replies 🤙 Wait 90+ minutes → you’re 50% less likely to hear back That means up to 50% of your marketing spend is slipping through the cracks, not because of bad leads, but because of delayed responses. Today’s renters expect instant gratification. Time & friction kills conversions.

  • Zuma ⚡ reposted this

    View profile for Shiv Gettu

    Helping multifamily teams lease faster with AI | CEO @ Zuma | Host of HOMF Podcast

    What if the best sales skill isn’t selling at all? That’s what I learned from my conversation with Andrew Steiker-Epstein CDO and Brokerage President at Charney Companies LLC. He talked about learning business not from school or a mentor but from listening to his dad’s phone calls as a kid. How that taught him empathy, patience, and one thing every great leader needs: the ability to quickly understand what someone really wants. This episode is a reminder that real connection, not a pitch, builds trust, teams, and long-term success. Catch the full episode of Humans of Multifamily to hear Andrew’s story from caddying on golf courses to leading one of New York’s most creative real estate firms. I’m curious, what do you think is an underrated leadership skill? https://lnkd.in/gw2HpBZ4

  • Zuma ⚡ reposted this

    View profile for Tara Sexton

    2023 Excellence Award Individual Vendor of The Year | 2x Presidents Club Winner | Multifamily Advocate & Professional | Director of Strategic Accounts & Partnerships @ Zuma ⚡️

    T-minus 1 week until OPTECH and I’m counting down the days! Can’t wait to see so many familiar faces, meet new ones, and check out the tech that’s transforming the industry we all love. Who else is heading to Vegas?! 🙌🎰💜

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  • Speed to lead isn’t optional anymore… it’s automated. And AI is working in the background 24/7. Check out what Kelsey, your AI Leasing Assistant Texts Prospects (That Turns Leads Into Tours). 💬

  • Humans + AI isn’t a competition. It’s a collaboration. AI handles the repetitive. Humans handle the relational. Together, they create communities that run efficiently and feel personal. That’s the future of multifamily operations.

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  • Multifamily operations are under pressure: - 50%+ of leads come in after-hours - Response times are slower than ever - Resident expectations keep rising It’s no wonder NOI is getting squeezed. Agentic AI is changing that.

  • Zuma ⚡ reposted this

    View profile for Alan Keller

    Vice President of Revenue @ Zuma - the AI-powered assistant for your full resident lifecycle.

    Orlando here we come! Super excited to attend #Inspire2025 the annual conference and trade show by the Florida Apartment Association this week on behalf of Zuma ⚡ along with Tara Sexton! Looking forward to visiting with our customers in Florida, chatting about all things AI, and, of course, enjoying some sunshine and pool time! 😎

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Funding

Zuma ⚡ 4 total rounds

Last Round

Series A

US$ 10.0M

See more info on crunchbase