Crown Resorts

Name: Crown Resorts
Rating: 3 (159 reviews)
Author: Crown Resorts

Entertainment

Only for iPhone

Free · Designed for iPhone

159 Ratings
Ages

18+
Years
Category

Entertainment
Developer

Crown Resorts
Language

EN
English
Size

56.4
MB

iPhone

Whether you’re planning a visit or want to find out what’s happening right now, the new Crown Resorts App is your guide to a world of entertainment. Use the app to: - View your rewards and privileges if you’re a Crown Rewards member, plus view your points balance and exclusive member offers - Allow notifications and be the first to know about exciting offers and events. Crown Rewards members will also receive exclusive offers and updates. - Discover our restaurants, view menus, events, special offers and book a table - Explore our bars and nightclubs and see what’s on including live music, sport and events - View live theatre and concert shows and book tickets - Save your favourite offers and things to do

Ratings & Reviews

3.0

out of 5

159 Ratings

Freezing
19/11/2018

mejulz
I use the app frequently to keep track of my rewards and points, but the last couple of weeks it has been freezing up and saying ‘we are currently having issues, check back later’ I need to delete then reinstall the app. :(

Developer Response
Hi mejulz, thank you for your feedback. We apologise for the issue that you have experienced, we have released a new version of our app which should correct your issue so please upgrade as soon as you can. Please email us directly at appfeedback@crownresorts.com.au if you have any further feedback and we can investigate it for you. Thanks – Crown Digital Team
Freezing
19/11/2018

mejulz

I use the app frequently to keep track of my rewards and points, but the last couple of weeks it has been freezing up and saying ‘we are currently having issues, check back later’ I need to delete then reinstall the app. :(
Developer Response 10/12/2018
Hi mejulz, thank you for your feedback. We apologise for the issue that you have experienced, we have released a new version of our app which should correct your issue so please upgrade as soon as you can. Please email us directly at appfeedback@crownresorts.com.au if you have any further feedback and we can investigate it for you. Thanks – Crown Digital Team
Amateur at best
02/11/2018

Levityhurts
App developer ma trying to justify their existence. Clumsy as it is complicated. As a user of the original app when crown first came to market this has gone backward. Just like the previous review I cannot book accomodation ‘And I have Booked a lot of accomodation!’ Who in their right mind would build three World Class hotels around a World Class Casino and decide ‘Let’s create an app for members but let’s not let them be able to book a hotel Room!’ Name them and shame them. Better yet a manager, a boss or a head of this department approved it to go live. Shame on you. By the way as you made me leave the app to look on an opposition app I realised it was cheaper to stay somewhere else. The service at the Langham was just lovely. Thanks for giving me an option not to stay at Crown.

Developer Response
Hi Levityhurts, thank you for your feedback. Hotel information is now available in our app via the Search screen, we hope to see you back at Crown soon. Thanks, Crown Digital Team.
Amateur at best
02/11/2018

Levityhurts

App developer ma trying to justify their existence. Clumsy as it is complicated. As a user of the original app when crown first came to market this has gone backward. Just like the previous review I cannot book accomodation ‘And I have Booked a lot of accomodation!’ Who in their right mind would build three World Class hotels around a World Class Casino and decide ‘Let’s create an app for members but let’s not let them be able to book a hotel Room!’ Name them and shame them. Better yet a manager, a boss or a head of this department approved it to go live. Shame on you. By the way as you made me leave the app to look on an opposition app I realised it was cheaper to stay somewhere else. The service at the Langham was just lovely. Thanks for giving me an option not to stay at Crown.
Developer Response 10/12/2018
Hi Levityhurts, thank you for your feedback. Hotel information is now available in our app via the Search screen, we hope to see you back at Crown soon. Thanks, Crown Digital Team.
Hey Crown, this app is great, but it has a few bugs.
13/06/2021

Ftwiser
This app is great for getting around Crown and seeing what there is to do at the resort, but I’ve noticed there is one bug in the app that’s annoying.Whenever you’re logged into your Crown Rewards account, it seems like there is a login issue which logs you out of the app if there’s an issue with your connection, and it sends you back to the initial startup screen, rather than open up to the home page.I’d appreciate it if someone could have a look into this, because it would make the app more reliable if they could fix this login issue.Overall, this app is great for getting around, and discovering what there is to do at Crown!

Developer Response
Hi FTwiser, thank you for the feedback. Could you please send your Crown Rewards member number to appfeedback@crownresorts.com.au and I can investigate the issue further for you. Regards,Crown Digital Team.
Hey Crown, this app is great, but it has a few bugs.
13/06/2021

Ftwiser

This app is great for getting around Crown and seeing what there is to do at the resort, but I’ve noticed there is one bug in the app that’s annoying.Whenever you’re logged into your Crown Rewards account, it seems like there is a login issue which logs you out of the app if there’s an issue with your connection, and it sends you back to the initial startup screen, rather than open up to the home page.I’d appreciate it if someone could have a look into this, because it would make the app more reliable if they could fix this login issue.Overall, this app is great for getting around, and discovering what there is to do at Crown!
Developer Response 06/07/2021
Hi FTwiser, thank you for the feedback. Could you please send your Crown Rewards member number to appfeedback@crownresorts.com.au and I can investigate the issue further for you. Regards,Crown Digital Team.
Lousy App that does not work most times
05/12/2018

Seanreuben
I am an iPhone user with the Crown resorts app. I cannot even check my rewards page to see my status points or credits. You cannot call Rewards team to check either, new policy of theirs. My work around is to delete the app and download it again. Then login to check. It works once and stops again after that. I cannot even find the logout button from the app. I have closed to refreshed the app but no luck. The developer better revert to the old app which used to work well.

Developer Response
Hi Billa1459, thank you for your feedback. We apologise for the issue that you have experienced, we have released a new version of our app which should correct your issue so please upgrade as soon as you can. Please email us directly at appfeedback@crownresorts.com.au if you have any further feedback and we can investigate it for you. Thanks – Crown Digital Team
Lousy App that does not work most times
05/12/2018

Seanreuben

I am an iPhone user with the Crown resorts app. I cannot even check my rewards page to see my status points or credits. You cannot call Rewards team to check either, new policy of theirs. My work around is to delete the app and download it again. Then login to check. It works once and stops again after that. I cannot even find the logout button from the app. I have closed to refreshed the app but no luck. The developer better revert to the old app which used to work well.
Developer Response 10/12/2018
Hi Billa1459, thank you for your feedback. We apologise for the issue that you have experienced, we have released a new version of our app which should correct your issue so please upgrade as soon as you can. Please email us directly at appfeedback@crownresorts.com.au if you have any further feedback and we can investigate it for you. Thanks – Crown Digital Team

This version includes feature enhancements, general performance, stability and security improvements.

Version 10.7.1

15 Sept

Data Linked to You

The following data may be collected and linked to your identity:
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