Writing Feedback That Promotes Open Communication

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Summary

Writing feedback that promotes open communication involves offering constructive, actionable, and empathetic comments to encourage growth, build trust, and create a positive dialogue. It emphasizes balancing honest critique with respect for the individual and their perspective to strengthen relationships and foster collaboration.

  • Be clear and specific: Focus on particular actions or behaviors rather than making generalized statements, ensuring the feedback is actionable and easy to understand.
  • Lead with positives: Begin by acknowledging strengths or successes to create a constructive tone and make the recipient more open to improvement suggestions.
  • Encourage dialogue: Treat feedback as a two-way conversation by inviting responses, listening actively, and addressing both intent and impact for a more inclusive exchange.
Summarized by AI based on LinkedIn member posts
  • View profile for Paul Gunn Sr

    President/CEO, PGBC, Inc.

    1,432 followers

    In any collaborative environment, providing constructive and thoughtful feedback is a skill that can elevate both individuals and teams. Here's a quick guide to mastering the art of giving good feedback: Address the behavior or outcome you want to discuss with precision. Specific feedback is more actionable and easier to understand. Additionally, provide feedback as close to the event as possible, ensuring its relevance and impact. -Begin by acknowledging what went well. Positive reinforcement sets a constructive tone and helps the recipient understand their strengths, fostering a more receptive mindset for improvement. -Frame your feedback in a way that encourages growth rather than focusing solely on mistakes. Offer solutions or alternatives, guiding the individual toward improvement. Avoid personal attacks and maintain a professional, supportive tone. -Express your feedback from a personal perspective using "I" statements. This approach helps avoid sounding accusatory and emphasizes your observations or feelings about the situation. -Critique actions and behaviors rather than judge the person's character. This helps the individual understand what specific actions can be adjusted or improved. -Feedback should be a two-way street. Encourage the recipient to share their perspective, thoughts, and potential solutions. A collaborative discussion fosters a sense of ownership and commitment to improvement. -A healthy feedback mix includes both positive reinforcement and developmental guidance. Recognize achievements and strengths while offering insights into areas for growth. This balance creates a well-rounded view and motivates continuous improvement. -Pay attention to your tone and body language when delivering feedback. A respectful and empathetic approach enhances the impact of your message. Ensure your feedback aligns with your intention to support and guide rather than criticize. -Effective feedback doesn't end with delivery. Follow up to check progress, provide additional guidance, and show ongoing support. This reinforces the idea that feedback is a continuous process aimed at improvement. -Just as you provide feedback, be open to receiving feedback on your communication style. Continuous improvement applies to everyone, and being receptive to constructive criticism enhances your ability to provide effective feedback in the future. Remember, the goal of good feedback is to inspire growth and improvement. By incorporating these principles, you contribute to a positive and collaborative environment where individuals and teams can thrive. What would you add?

  • View profile for Pandit Dasa

    From Monk to Speaker: Inspiring Cultures of Well-Being, High Performance, and Resilient Leadership | Keynote Speaker on Culture, Leadership & Change

    77,256 followers

    Giving tough feedback isn’t a confrontation. It’s an opportunity. Delivering feedback that helps someone grow can feel awkward. You might worry about being too harsh—or not being clear enough. But the truth? It’s one of the most valuable gifts you can give. Because: You’re showing you care about their growth. You’re helping them see what they can’t. You’re investing in their potential. Here’s how to make tough feedback a tool for growth: 1/ Be Specific Vague feedback doesn’t help. Focus on the exact actions or behaviors they need to improve. 2/ Be Timely Don’t wait until it’s too late. Share feedback when the issue is still fresh and relevant. 3/ Start with the Positive Recognize their strengths. People are more open to growth when they feel valued. 4/ Offer Solutions Don’t just point out what’s wrong. Suggest actionable steps to help them improve. 5/ Listen Actively Feedback is a two-way conversation. Give them space to share their perspective and concerns. 6/ Be Empathetic Address the action, not the person. Show understanding and care in your approach. 7/ Focus on the Issue, Not the Person Avoid personal attacks. Make it clear you’re critiquing behavior, not character. 8/ Use “I” Statements Take ownership of your perspective. “I noticed…” works better than “You always…” 9/ Keep It Private No one grows from public embarrassment. Feedback works best in a safe, confidential space. 10/ Provide Context Help them understand why this feedback matters. Tie it to their goals, the team’s success, or the bigger picture. 11/ End Encouragingly Reinforce their potential. Let them know you believe in their ability to grow. 12/ Focus on Long-Term Growth Frame the feedback as an investment in their future. Show them how it helps them reach their full potential. Tough feedback isn’t criticism—it’s care. It’s not about tearing down—it’s about building up. Choosing to give thoughtful feedback shows you’re invested in their success. And choosing to accept it is how they grow. What’s the hardest feedback you’ve ever had to give—or receive? ♻️ Share this to help others lead better. And follow Pandit Dasa for more.

  • View profile for Dionn Schaffner, MBA

    SVP of Social Impact | Enterprise AI Governance & Enablement | Ethical Tech | Sustainability | Cultural Intelligence | Chief Diversity Officer

    8,976 followers

    "Assume Positive Intent" seems nice enough...but without a crucial piece, it falls flat. Here's why: In our diverse workplaces, the principle of "assuming positive intent" can be a powerful tool to foster trust and open communication. It encourages us to approach conversations with the belief that our colleagues are acting from a place of good intentions. However, it's equally important to remember that even well-intended actions can cause harm. Acknowledging the impact of our words and actions—regardless of intent—is crucial for creating an inclusive environment where everyone feels seen, heard, and respected. Intent AND Impact. We must consider BOTH. 💡 Why It Matters Assuming positive intent allows us to engage in dialogue without jumping to conclusions or making negative assumptions about others’ motives. This mindset opens the door to more constructive and empathetic conversations. However, focusing solely on intent can inadvertently dismiss the experiences of those who feel hurt or marginalized and now you've doubled down. Read that sentence again. 🔙 By also acknowledging the impact of our actions, we validate the experiences of others and take responsibility for the effects of our behavior, whether intended or not. 💥Responsibility 💥This dual approach strengthens relationships, builds trust, and contributes to a culture of mutual respect. Allyship in Action 1️⃣ Start with Curiosity: When a comment or action feels off to you in some way, begin by asking questions. “Can you help me understand what you meant by that?” This opens the door to understanding the intent without making assumptions. 2️⃣ Acknowledge Feelings and Impact: If someone shares that they were hurt by something you said or did, acknowledge their feelings first. “I’m sorry that my words impacted you that way. It wasn’t my intention, but I understand that it caused harm.” 3️⃣ Reflect and Adjust: After acknowledging the impact, take a moment to reflect on the situation. What could you do differently next time? Consider sharing your reflections with the person involved to show your commitment to learning and improving. 4️⃣ Promote Open Dialogue: Encourage a team culture where both intent and impact are discussed openly. This can be done by setting norms in meetings, training sessions, or check-ins, where it's safe to talk about both intentions & outcomes. 5️⃣ Practice Empathy: When others share their experiences, listen actively and empathetically. Try to understand how their perspective might differ from your own and validate their feelings, even if you didn't intend any harm. Balancing positive intent with an awareness of impact is key to being an effective ally. By assuming the best in others while remaining mindful of how our actions affect those around us, we create a more inclusive and supportive environment for everyone. Remember, true allyship isn't just about what we intend—it's about the impact, the outcomes we create and how we respond to them.

  • View profile for Alejandra Rodríguez Mielke, PhD

    Learning & Talent Development Leader | Program Management | Workforce Development | Solving challenges in culture, talent, and performance through leadership development and training that sticks

    4,993 followers

    Feedback – often seen as a necessary evil, sometimes more evil than necessary. Laden with potential pitfalls, it can create anxiety, damage relationships, and even leave seasoned managers with a pit in their stomach. 𝐈'𝐯𝐞 𝐰𝐢𝐭𝐧𝐞𝐬𝐬𝐞𝐝 𝐭𝐡𝐞 𝐟𝐮𝐥𝐥 𝐬𝐩𝐞𝐜𝐭𝐫𝐮𝐦 𝐨𝐟 𝐟𝐞𝐞𝐝𝐛𝐚𝐜𝐤 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬— 💥 The "sandwich" that layers the good and the bad, leaving a mixed taste. 💥 "Three glows and a grow," which often becomes a forgettable pat on the back. 💥 The too gentle touch that fails to make an impact, and the harsh word that wounds instead of healing. 𝐍𝐨𝐰, 𝐥𝐚𝐲𝐞𝐫 𝐮𝐩𝐨𝐧 𝐭𝐡𝐢𝐬 𝐭𝐡𝐞 𝐝𝐞𝐥𝐢𝐜𝐚𝐭𝐞 𝐯𝐚𝐫𝐢𝐚𝐧𝐜𝐞𝐬 𝐢𝐧 𝐜𝐮𝐥𝐭𝐮𝐫𝐚𝐥 𝐜𝐨𝐧𝐭𝐞𝐱𝐭𝐬- 🇺🇸 The U.S. values directness, where clear, straightforward communication is the norm. 🇨🇳 Eastern cultures, in pursuit of harmony, often wrap feedback in layers of subtlety. 🇩🇪 High-context societies communicate volumes in silence, whereas low-context cultures expect the unsaid to be plainly spoken. 🇲🇽 And the dance of hierarchy in feedback varies globally—from strictly top-down to a more democratic, all-voices-heard approach... Effective feedback is not about choosing from a menu but understanding the diner. Knowledge of cultural sensitivities and best practices can turn feedback from a feared interaction into a #leadership #superpower. 𝐒𝐨 𝐡𝐞𝐫𝐞 𝐚𝐫𝐞 𝐦𝐲 𝐟𝐚𝐯𝐨𝐫𝐢𝐭𝐞 𝐠𝐮𝐢𝐝𝐞𝐥𝐢𝐧𝐞𝐬 𝐟𝐨𝐫 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐟𝐞𝐞𝐝𝐛𝐚𝐜𝐤: ✴️ Private, Respectful, Empathetic: Protect dignity at all costs. Be considerate of cultural nuances that might otherwise lead to miscommunication. ✴️ Clear and Specific: Vague comments like "polish the report" serve no one. Be precise to be powerful. ✴️ Timely: Feedback should be fresh, not a stale recap of past performances. ✴️ Balanced: Recognize the good as readily as you suggest improvements. And my TOP FAVORITE: ✴️ Future-Focused: Turn #feedback into #feedforward —pivot the conversation to next steps, future-oriented solutions and continued success: 🌟 "In future projects, try to actively seek input from your colleagues during the planning phase to enhance team collaboration." 🌟 Leaders, it's time to ask: How is your feedback nurturing your team's development? Our leadership development program empowers leaders with practical and real human-centric and culturally attuned leadership skills for today’s diverse workforce. Let's talk: https://lnkd.in/d-DkRnaP #leadershipdevelopment #latinaleader #sisepuede #alwayslearning #leadershipcoaching #feedback #superpower #inclusiveleadership #respect #itstime

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